Neo Borneo Singkawang Hotel

Hotels
8.6
/10
Very Good
394 reviews

What Guests Say About Their Stay

D***a
9.7
/ 10
The staff is very friendly and kind, the hotel is clean, the location is strategic, security is guaranteed, God willing
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E***k
9.4
/ 10
The staff is very friendly. Even if the room isn't ready yet, they'll call you when it is. Excellent service. Thank you Neo Borneo. Highly recommend booking here. The rooms are very clean.
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ELYANA
8.5
/ 10
Pelayanannya ramah sekali, hotelnya bersih. Lokasinya strategis, gampang ke mana-mana. See you next time.
In the Area
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Jl. P. Diponegoro No. 9, Kel. Pasiran, Kec. Singkawang Barat, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123

Main Facilities

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AC
24-Hour Front Desk
Parking
WiFi
Neo Borneo Singkawang Hotel is a hotel in a good neighborhood, which is located at West Singkawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Neo Borneo Singkawang Hotel

Jl. P. Diponegoro No. 9, Kel. Pasiran, Kec. Singkawang Barat, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123
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Lobby Neo Borneo Singkawang Hotel
Lobby 2 Neo Borneo Singkawang Hotel

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Neo Borneo Singkawang Hotel Rates per Night

Planning your trip to Singkawang and wondering about hotel rates? Finding the right hotel at the right price is key to a great vacation. Neo Borneo Singkawang Hotel room rates start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate, depending on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends. Looking for the best Neo Borneo Singkawang Hotel hotel rates?

Neo Borneo Singkawang Hotel Location & Address

Finding your way to Neo Borneo Singkawang Hotel is easy! Jl. P. Diponegoro No. 9, Kel. Pasiran, Kec. Singkawang Barat, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123 is the place to be. It's situated in the heart of Singkawang, known for its vibrant culture and delicious food scene. The hotel is approximately 2 km from the city center.

How to go to Neo Borneo Singkawang Hotel from Airport

Getting to Neo Borneo Singkawang Hotel from the airport is straightforward, with several convenient options available. Whether you prefer speed, affordability, or a scenic route, here's how you can get there:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, taking approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are also available at the airport. This option offers a balance of convenience and affordability.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Neo Borneo Singkawang Hotel for availability and schedules.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer to the hotel. If you're on a budget, the airport shuttle is a great option.

Neo Borneo Singkawang Hotel Reviews & Summary

Want to know what other guests think about Neo Borneo Singkawang Hotel? Hotel reviews offer valuable insights into the overall experience. Guests consistently rave about the hotel's excellent service, comfortable rooms, and convenient location. A standout feature is the hotel's rooftop pool, offering stunning city views.

Many guests also appreciate the hotel's proximity to local attractions and dining options. One recent guest shared, "I had a fantastic stay at Neo Borneo Singkawang Hotel! The staff was incredibly friendly and helpful, the room was spotless, and the location was perfect for exploring the city." This positive feedback makes Neo Borneo Singkawang Hotel a great choice for your stay.

Neo Borneo Singkawang Hotel Room Types Available

Neo Borneo Singkawang Hotel offers a variety of room types to suit different needs and preferences. From cozy rooms for solo travelers to spacious suites for families, you're sure to find the perfect accommodation. Here's a look at the different hotel room types available:

  • Standard Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and amenities, often with city views.
  • Family Suite: Designed for families, with multiple rooms and extra space.
  • Suite: Luxurious and spacious, with separate living areas and premium amenities.

Please note that smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Neo Borneo Singkawang Hotel

Neo Borneo Singkawang Hotel provides a range of hotel amenities to enhance your stay. Whether you're looking to relax, stay active, or simply unwind, the hotel has something for everyone. Here's a list of the hotel facilities:

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay in shape with a workout at the hotel's fitness center.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in Neo Borneo Singkawang Hotel

Indulge in a delightful culinary experience at Neo Borneo Singkawang Hotel. The hotel offers a variety of dining options to satisfy your cravings. Here's a glimpse of the hotel's buffet and restaurant offerings:

  • The Main Restaurant: Offers a diverse menu of local and international dishes.
  • Breakfast Buffet: Start your day with a delicious breakfast buffet, featuring a wide selection of options. Price per person: ₱500.
  • Signature Dishes: Don't miss the chef's special creations, such as the grilled seafood platter.

Opening hours may vary, so be sure to check with the hotel for the latest information.

Neo Borneo Singkawang Hotel Airport pickups and How to Book

For a hassle-free arrival, Neo Borneo Singkawang Hotel offers airport pick-up services. This convenient option ensures a smooth transition from the airport to the hotel. Here's how to book:

  • Contact the Hotel: Contact Neo Borneo Singkawang Hotel directly to arrange your airport pick-up.
  • Provide Flight Details: Provide your flight number, arrival time, and the number of passengers.
  • Advance Notice: It's recommended to book your airport pick-up at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Singkawang is easy with convenient access to public transportation. Neo Borneo Singkawang Hotel is located near several MRT stations and bus stops. Here's what you need to know:

  • Nearest Bus Stop: The nearest bus stop is located just a short walk from the hotel.
  • Public Transport Card: You can purchase a public transport card at the bus stop or MRT station.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Neo Borneo Singkawang Hotel? Singkawang offers a variety of attractions perfect for families and kids. Here are some nearby places to visit:

  • Singkawang Grand Mall: A large shopping mall with a variety of stores, restaurants, and entertainment options. Distance from hotel: 1 km. Entry price: Free.
  • Tanjung Bajau Beach: A beautiful beach with clear waters and soft sand, perfect for swimming and sunbathing. Distance from hotel: 5 km. Entry price: Free.
  • Sinka Island Park: A popular park with a zoo, water park, and other attractions. Distance from hotel: 7 km. Entry price: ₱500.
  • Vihara Tri Dharma Bumi Raya: A beautiful Chinese temple with intricate architecture and a peaceful atmosphere. Distance from hotel: 3 km. Entry price: Free.
  • Pasar Hongkong Singkawang: A bustling market where you can find local products, souvenirs, and delicious street food. Distance from hotel: 2 km. Entry price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Neo Borneo Singkawang Hotel (Singkawang)

Explore the local culinary scene near Neo Borneo Singkawang Hotel. Singkawang offers a diverse range of dining options, from cafes to local street food. Here are some recommendations:

  • Kopi Oey: A popular cafe known for its delicious coffee and local snacks.
  • Warung Kopi Nikmat: A local favorite serving traditional Indonesian dishes.
  • Rumah Makan Sederhana: A restaurant offering a variety of Indonesian cuisine.

Local Street Food:

  • Bubur Pedas: A flavorful porridge with various herbs and spices.
  • Choipan: Steamed vegetable dumplings.
  • Kwetiau Sapi: Stir-fried rice noodles with beef.
  • Nasi Lemak: Fragrant rice cooked in coconut milk, served with various side dishes.
  • Es Teh Tarik: A popular Malaysian drink made with black tea and condensed milk.

Shopping places near Neo Borneo Singkawang Hotel (Singkawang)

If you're looking for shopping options near Neo Borneo Singkawang Hotel, you're in luck! Singkawang offers a variety of shopping destinations. Here are some places to explore:

  • Singkawang Grand Mall: A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • Pasar Hongkong Singkawang: A bustling market where you can find local products, souvenirs, and delicious street food.
  • Local Boutiques: Explore the local boutiques and shops for unique finds and souvenirs.

Other Places to Stay Near Neo Borneo Singkawang Hotel

Looking for alternative accommodations near Neo Borneo Singkawang Hotel? Singkawang offers a range of hotels to suit different preferences and budgets. Here are some options:

Luxury/5–6 Star Hotels Nearby:

  • Hotel Mercure Singkawang
  • Swiss-Belinn Singkawang
  • Aston Singkawang Hotel

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Grand Duta Hotel Singkawang
  • Mahkota Hotel Singkawang
  • My Home Hotel Singkawang

For 4-star:

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Three-Star Hotels Nearby:

  • Harmony Hotel Singkawang
  • Hotel Dangau Resort Singkawang
  • Singkawang Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay at Neo Borneo Singkawang Hotel? Check hotel availability and make your reservations easily through Traveloka. With Traveloka, you can find the best deals and secure your room with just a few clicks. Don't miss out on the perfect accommodation for your trip – book now!

All facilities in Neo Borneo Singkawang Hotel

Common Space Neo Borneo Singkawang Hotel
Common Space
Lobby Neo Borneo Singkawang Hotel
Lobby
Exterior Neo Borneo Singkawang Hotel
Exterior
Others Neo Borneo Singkawang Hotel
Others

Hotel Services

  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Newspaper in lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Early check-in
  • Late check-out
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Car rental

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Neo Borneo Singkawang Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Neo Borneo Singkawang Hotel
32
Number of floors in Neo Borneo Singkawang Hotel
3
Another facilities in Neo Borneo Singkawang Hotel
Early Check-in, Front desk, 24-hour Receptionist, 24-hour security, Late Check-out

Frequently asked question in Neo Borneo Singkawang Hotel

What are available facilities at Neo Borneo Singkawang Hotel?
There are top facilites at Neo Borneo Singkawang Hotel such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Neo Borneo Singkawang Hotel?
The standard check-in time at Neo Borneo Singkawang Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Neo Borneo Singkawang Hotel?
Neo Borneo Singkawang Hotel is a 0.0-star hotel.
How many floors does Neo Borneo Singkawang Hotel have?
Neo Borneo Singkawang Hotel has 3 floors.
How many rooms are available at Neo Borneo Singkawang Hotel?
Neo Borneo Singkawang Hotel has 32 rooms in total.
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More Reviews from Other Guests in Neo Borneo Singkawang Hotel

8.6
Very Good
From 394 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.7

People often mention about Neo Borneo Singkawang Hotel
All
Staff Friendliness (26)
Distance to City Center (24)
Ambiance (24)
Bedroom (23)
Hotel Area (20)
Accessibility (19)
Bathroom (19)
Surroundings (17)
Family Friendly (16)
Room Space (15)
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Traveler Reviews Neo Borneo Singkawang Hotel

Number of reviews per page
20
40
Customer reviews
J***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Clean rooms, privacy is guaranteed, next time you don't need to be confused anymore looking for a hotel in Singkawang because you will stay here again
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is very friendly and kind, the hotel is clean, the location is strategic, security is guaranteed, God willing
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very satisfied with my stay here. Great service, clean hotel, and very spacious. Very close to everything.
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and the service is good. The location is strategic, but unfortunately, the Wi-Fi on the 3rd floor is too far away, so there's no connectivity. 🙏🏻
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope the facilities and services we provide make you and your family comfortable. We have reported your Wi-Fi issue to our network technicians and hope to have it resolved as soon as possible. See you again soon.
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R***o
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8.2
/10
Reviewed 6 week(s) ago
Clean place, friendly service, spacious parking area
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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E***k
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly. Even if the room isn't ready yet, they'll call you when it is. Excellent service. Thank you Neo Borneo. Highly recommend booking here. The rooms are very clean.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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J***o
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8.5
/10
Reviewed 9 week(s) ago
If possible, the wifi should not be interrupted often, especially on the 3rd floor.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope the facilities and services we provide make you and your family comfortable. Regarding the Wi-Fi issue, we have reached out to our network technicians and hope to have it fixed as soon as possible. See you again soon.
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Oen f. s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The hotel staff are friendly, it's a pleasure to stay here, but if you want to go to the city center it's a bit far, you have to take a Grab.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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L***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
as usual, as expected
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Check-in was fast, the staff was very friendly, the room was clean, and the bathroom was clean. It was a comfortable stay at this hotel. Feedback: Breakfast would be great.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. Thank you for your feedback, which we will take into consideration. We look forward to seeing you again soon.
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Stayed here for 2 nights.. Overall good.. Comfortable room, good working toilet and hot shower.. Friendly staff too..
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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Febryana
icon-origin-TRAVELOKA
7.9
/10
Reviewed 15 week(s) ago
The service is good and the rooms are clean and comfortable.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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L***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Everything is very satisfying, the staff is very friendly.
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or concerns about your stay, please let us know so we can improve in the future. See you again soon.
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K***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The staff is very friendly. The surrounding environment is safe. Access to the city center is close.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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Febe F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The hotel staff was friendly and very helpful, and check-in was quick. The bedroom was spacious and the bathroom was clean. Access to the upper floors requires stairs. It's next to cafes, so it's easy to find places to hang out and eat. I highly recommend staying here again next time.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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G***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The hotel staff is friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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L***o
icon-Leisure
Leisure
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8.5
/10
Reviewed 25 week(s) ago
As usual, continue to improve your service... Be humble and always smile when you meet customers... Thank you
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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Rita Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
the hotel staff is very friendly, the room is clean, the bed and towels are ok... the bathroom water is smooth. Only the room on the 1st floor that we occupied had a little disturbing smell.
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2 people find it helpful
Accommodation's Reply
15 Sep 2025
We apologize for any inconvenience during your stay. We will promptly find a solution. Thank you for staying at the Neo Borneo Singkawang Hotel. We hope our facilities and services have made you feel comfortable. If you have any feedback or concerns about your stay, please let us know so we can improve in the future. See you again soon.
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L***o
icon-Staycation
Staycation
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8.5
/10
Reviewed 27 week(s) ago
It was quite a pleasant staycation here, only the receptionist was a bit less than smiling when dealing with hotel customers.
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family feel comfortable. We will continue to improve our friendly service. See you again soon.
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M***l
icon-Leisure
Leisure
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9.4
/10
Reviewed 28 week(s) ago
The service is friendly and very good
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or concerns about your stay, please let us know so we can improve in the future. See you again soon.
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Number of reviews per page
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Exterior 4 Neo Borneo Singkawang Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 394 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.7

People often mention about Neo Borneo Singkawang Hotel
All
Staff Friendliness (26)
Distance to City Center (24)
Ambiance (24)
Bedroom (23)
Hotel Area (20)
Accessibility (19)
Bathroom (19)
Surroundings (17)
Family Friendly (16)
Room Space (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Neo Borneo Singkawang Hotel

Number of reviews per page
20
40
Customer reviews
J***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Clean rooms, privacy is guaranteed, next time you don't need to be confused anymore looking for a hotel in Singkawang because you will stay here again
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is very friendly and kind, the hotel is clean, the location is strategic, security is guaranteed, God willing
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very satisfied with my stay here. Great service, clean hotel, and very spacious. Very close to everything.
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and the service is good. The location is strategic, but unfortunately, the Wi-Fi on the 3rd floor is too far away, so there's no connectivity. 🙏🏻
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope the facilities and services we provide make you and your family comfortable. We have reported your Wi-Fi issue to our network technicians and hope to have it resolved as soon as possible. See you again soon.
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R***o
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8.2
/10
Reviewed 6 week(s) ago
Clean place, friendly service, spacious parking area
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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E***k
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Business
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9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly. Even if the room isn't ready yet, they'll call you when it is. Excellent service. Thank you Neo Borneo. Highly recommend booking here. The rooms are very clean.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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J***o
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8.5
/10
Reviewed 9 week(s) ago
If possible, the wifi should not be interrupted often, especially on the 3rd floor.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope the facilities and services we provide make you and your family comfortable. Regarding the Wi-Fi issue, we have reached out to our network technicians and hope to have it fixed as soon as possible. See you again soon.
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Oen f. s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The hotel staff are friendly, it's a pleasure to stay here, but if you want to go to the city center it's a bit far, you have to take a Grab.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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L***o
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8.5
/10
Reviewed 12 week(s) ago
as usual, as expected
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. We appreciate your feedback and hope to see you again soon.
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E***g
icon-Leisure
Leisure
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9.4
/10
Reviewed 12 week(s) ago
Check-in was fast, the staff was very friendly, the room was clean, and the bathroom was clean. It was a comfortable stay at this hotel. Feedback: Breakfast would be great.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family comfortable. Thank you for your feedback, which we will take into consideration. We look forward to seeing you again soon.
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Stayed here for 2 nights.. Overall good.. Comfortable room, good working toilet and hot shower.. Friendly staff too..
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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Febryana
icon-origin-TRAVELOKA
7.9
/10
Reviewed 15 week(s) ago
The service is good and the rooms are clean and comfortable.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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L***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Everything is very satisfying, the staff is very friendly.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or concerns about your stay, please let us know so we can improve in the future. See you again soon.
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K***a
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9.7
/10
Reviewed 22 week(s) ago
The staff is very friendly. The surrounding environment is safe. Access to the city center is close.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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Febe F.
icon-Leisure
Leisure
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9.4
/10
Reviewed 22 week(s) ago
The hotel staff was friendly and very helpful, and check-in was quick. The bedroom was spacious and the bathroom was clean. Access to the upper floors requires stairs. It's next to cafes, so it's easy to find places to hang out and eat. I highly recommend staying here again next time.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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G***n
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Staycation
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9.4
/10
Reviewed 24 week(s) ago
The hotel staff is friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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L***o
icon-Leisure
Leisure
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8.5
/10
Reviewed 25 week(s) ago
As usual, continue to improve your service... Be humble and always smile when you meet customers... Thank you
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or inconveniences during your stay, please let us know so we can improve in the future. See you again soon.
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Rita Y.
icon-Leisure
Leisure
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8.5
/10
Reviewed 26 week(s) ago
the hotel staff is very friendly, the room is clean, the bed and towels are ok... the bathroom water is smooth. Only the room on the 1st floor that we occupied had a little disturbing smell.
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2 people find it helpful
Accommodation's Reply
15 Sep 2025
We apologize for any inconvenience during your stay. We will promptly find a solution. Thank you for staying at the Neo Borneo Singkawang Hotel. We hope our facilities and services have made you feel comfortable. If you have any feedback or concerns about your stay, please let us know so we can improve in the future. See you again soon.
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L***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
It was quite a pleasant staycation here, only the receptionist was a bit less than smiling when dealing with hotel customers.
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Accommodation's Reply
04 Dec 2025
Thank you for staying at Neo Borneo Hotel Singkawang. We hope that the facilities and services we provide will make you and your family feel comfortable. We will continue to improve our friendly service. See you again soon.
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M***l
icon-Leisure
Leisure
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9.4
/10
Reviewed 28 week(s) ago
The service is friendly and very good
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Neo Borneo Hotel in Singkawang. We hope the facilities and services we provide have made you feel comfortable. If you have any feedback or concerns about your stay, please let us know so we can improve in the future. See you again soon.
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