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Novotel Jakarta Gajah Mada
Hotels
8.4
/10
Very Good
1,784 reviews
What Guests Say About Their Stay
Distance To City Center (32)
Room Space (28)
Staff Friendliness (26)
Bedroom (25)
Afni F.
8.5
/ 10
Hotel yang selalu jadi favorit anak-anak, tiap ke Jakarta selalu inap di sini. Kamar luas, bersih, sarapan dengan menu yang bervariasi, top deh pokoknya. Recommended.
Ednend Bin Abdul Fatah
9.7
/ 10
Had a great stay at Novotel Jakarta Gajah Mada. The General Manager of this hotel sure have gems working under his wings. The hospitality shown from the Front Office (Mr Hero and all his colleagues) to the Concierge (Mr Sudiro and colleagues), Restaurant Manager and his staff is welcoming and made my stay like home. My triplet really do enjoy their stay and the kind, courteous and friendly staffs made their experience worthwhile. Will definitely came back to this hotel when my family visit Jakarta again. Stay there for 8 Days from (23/2 to 3/3). Wish I could extend my stay.
SATA KARTAWINATA
9.7
/ 10
Clean and comfortable. Good service
Azmi M.
9.7
/ 10
The hotel is strategically located
Sri A. W. S.
9.4
/ 10
Strategic location, close to shopping centers, entertainment, and Gambir Station, spacious, clean rooms, comfortable hotel atmosphere, worth repeating your stay here.
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In the Area
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Jl Gajah Mada No 188, Jakarta Barat, Glodok, Taman Sari, Jakarta, Indonesia, 11120
Main Facilities
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This accommodation offers:
Outdoor pool
Swimming pool
Babysitting
ATM/Banking
24-hour Receptionist
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Available Room Types in Novotel Jakarta Gajah Mada
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What's around Novotel Jakarta Gajah Mada
Jl Gajah Mada No 188, Jakarta Barat, Glodok, Taman Sari, Jakarta, Indonesia, 11120
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Discover More About Novotel Jakarta Gajah Mada
Location
Novotel Jakarta Gajah Mada is located in area / city Glodok.
About Novotel Jakarta Gajah Mada
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Jakarta Gajah Mada is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Novotel Jakarta Gajah Mada.
All facilities in Novotel Jakarta Gajah Mada
Fitness Center
Functional Hall
Common Space
Lobby
Bedroom
Hotel Services
- Concierge
- 24-hour Receptionist
Kids and Pets
- Babysitting
Things to Do
- Outdoor pool
Transportation
- Parking with surcharge
General
- Swimming pool
Public Facilities
- WiFi in public area
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Novotel Jakarta Gajah Mada
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Number of floors in Novotel Jakarta Gajah Mada | 14 |
Another facilities in Novotel Jakarta Gajah Mada | Concierge, 24-hour Receptionist, Babysitting, Outdoor pool, Parking with surcharge |
Frequently asked question in Novotel Jakarta Gajah Mada
What is normal check-in & check-out time at Novotel Jakarta Gajah Mada?
The standard check-in time at Novotel Jakarta Gajah Mada is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Jakarta Gajah Mada?
Novotel Jakarta Gajah Mada is a 4.0-star hotel.
How many floors does Novotel Jakarta Gajah Mada have?
Novotel Jakarta Gajah Mada has 14 floors.
Does Novotel Jakarta Gajah Mada provide parking?
Yes, Novotel Jakarta Gajah Mada provides parking. Please confirm details directly with the hotel.
Does Novotel Jakarta Gajah Mada have a swimming pool?
Yes, a swimming pool is available at Novotel Jakarta Gajah Mada.
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More Reviews from Other Guests in Novotel Jakarta Gajah Mada
Overall Ratings & Reviews Novotel Jakarta Gajah Mada
Traveloka (1,427)
Other sources (357)
8.4
Very Good
From 1,427 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.2
Location
8.6
Service and Facilites
8.4
People often mention about Novotel Jakarta Gajah Mada
All
Distance to City Center (21)
Bedroom (19)
Staff Friendliness (18)
Room Space (18)
Ambiance (16)
Bathroom (13)
Hotel Area (12)
Surroundings (11)
Check-in/out Time (11)
Accessibility (10)
Sort by
Most Recent
Format
With Text
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All Ratings, Current App Language, See all reviews
Traveler Reviews Novotel Jakarta Gajah Mada
Number of reviews per page
20
40
Customer reviews
DP
David P.
Leisure
6.8
/10
Reviewed 1 week(s) ago
Improvements areas:
1)Bedsheets are tainted with blood stains, bath towels are old, yellowish and not so clean.
2)WiFi is not accessible in all areas in the room, can only get connection near room door or toilet area.
3) bath towels are old, yellowish and some torn
4) lighting in the room can be brighter, side reading lights not functioning
5) basement car park are smelly
Read More
Find this review helpful?
j***y
Transit
7.9
/10
Reviewed 1 week(s) ago
hotel location near everywhere, hotel staff helpful but room bit small
Find this review helpful?
M***i
Business
10.0
/10
Reviewed 3 week(s) ago
The service is good and the hotel is clean and comfortable.
See original
Find this review helpful?
Verified Traveler
Leisure
9.1
/10
Reviewed 6 week(s) ago
Great location. Room is clean.
When we got to the room, the room did not have hand soap, tissue paper, and only had 1 toothbrush set even though there were 2 guests. However, they were fast with responding and giving us the complete set of items.
Find this review helpful?
N***a
Staycation
9.1
/10
Reviewed 8 week(s) ago
The hotel staff, from security to security, are friendly.
See original
Find this review helpful?
M***l
8.1
/10
Reviewed 11 week(s) ago
Check the toilet exhaust and the toilet light is off, so the toilet smells yuck... then the staff is slow, then there is no smoking area provided, so I end up lying in front of the hotel wanting to smoke.
See original
Find this review helpful?
F***l
Staycation
9.4
/10
Reviewed 19 week(s) ago
Pleasant stay, I was able to check in earlier since the room was ready.
Find this review helpful?
V***a
Business
8.5
/10
Reviewed 20 week(s) ago
The room is quite comfortable. Breakfast choices could be more varied.
See original
2 people find it helpful
AK
Ameylia K.
Business
8.5
/10
Reviewed 20 week(s) ago
Friendly staff, clean and quiet hotel
See original
Find this review helpful?
S
Suwarno
5.9
/10
Reviewed 21 week(s) ago
Many times, the lift was not functioning during the stay from May 28-31, 2025. We used the service lift to the 21st floor. All the lifts seem to have a lack of maintenance due to a strange sound, so it was a nightmare during the way up. Staff hospitality strongly needs to improve; They seem to be too tired with their job. I ordered fresh juice on the 2nd or 1st floor restaurant, but she served not fresh juice but a concentrated one. Overall, it is far below expectation.
Read More
1 people find it helpful
S***i
Transit
8.3
/10
Reviewed 23 week(s) ago
The location is close to everywhere. But unfortunately, the facilities are not like a 4* hotel in general. The lights are dim, even the night light is not working. The color of the sheets and towels is not white. The pillows have many "islands". There is no tissue in the toilet.
See original
3 people find it helpful
Sri A. W. S.
Leisure
9.4
/10
Reviewed 24 week(s) ago
Strategic location, close to shopping centers, entertainment, and Gambir Station, spacious, clean rooms, comfortable hotel atmosphere, worth repeating your stay here.
See original
4 people find it helpful
br
bong r. b.
Staycation
8.8
/10
Reviewed 25 week(s) ago
close to everywhere around, many restaurants
See original
Find this review helpful?
Vicaria A. K.
Staycation
9.7
/10
Reviewed 29 week(s) ago
everything is okay.staff is very helpful.pleasant.pleasant experience.
See original
1 people find it helpful
R***i
Staycation
10.0
/10
Reviewed 29 week(s) ago
Hotel staff are friendly and very helpful in the check-in process.
See original
Find this review helpful?
G***n
Staycation
8.3
/10
Reviewed 29 week(s) ago
The room AC was not very cold, the hot water for the shower did not work, the food was so-so, the room was not immediately ready upon check-in.
See original
3 people find it helpful
G***n
Staycation
8.6
/10
Reviewed 29 week(s) ago
AC not too cold, hot water for shower not working, food is so-so, room not ready when check in.
See original
1 people find it helpful
G***t
Leisure
9.1
/10
Reviewed 30 week(s) ago
Nice and convenient hotel, located near Glodok. Easy to find foods. Grocery store nearby.
2 people find it helpful
V***A
Staycation
9.4
/10
Reviewed 30 week(s) ago
It's comfortable. Nice, lots of places to eat.
See original
1 people find it helpful
RW
Rahayu W.
9.4
/10
Reviewed 30 week(s) ago
The hotel is clean, the food is delicious. But the AC is not cold enough.
See original
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Novotel Jakarta Gajah Mada
Traveloka (1,427)
Other sources (357)
8.4
Very Good
From 1,427 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.2
Location
8.6
Service and Facilites
8.4
People often mention about Novotel Jakarta Gajah Mada
All
Distance to City Center (21)
Bedroom (19)
Staff Friendliness (18)
Room Space (18)
Ambiance (16)
Bathroom (13)
Hotel Area (12)
Surroundings (11)
Check-in/out Time (11)
Accessibility (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Novotel Jakarta Gajah Mada
Number of reviews per page
20
40
Customer reviews
DP
David P.
Leisure
6.8
/10
Reviewed 1 week(s) ago
Improvements areas:
1)Bedsheets are tainted with blood stains, bath towels are old, yellowish and not so clean.
2)WiFi is not accessible in all areas in the room, can only get connection near room door or toilet area.
3) bath towels are old, yellowish and some torn
4) lighting in the room can be brighter, side reading lights not functioning
5) basement car park are smelly
Read More
Find this review helpful?
j***y
Transit
7.9
/10
Reviewed 1 week(s) ago
hotel location near everywhere, hotel staff helpful but room bit small
Find this review helpful?
M***i
Business
10.0
/10
Reviewed 3 week(s) ago
The service is good and the hotel is clean and comfortable.
See original
Find this review helpful?
Verified Traveler
Leisure
9.1
/10
Reviewed 6 week(s) ago
Great location. Room is clean.
When we got to the room, the room did not have hand soap, tissue paper, and only had 1 toothbrush set even though there were 2 guests. However, they were fast with responding and giving us the complete set of items.
Find this review helpful?
N***a
Staycation
9.1
/10
Reviewed 8 week(s) ago
The hotel staff, from security to security, are friendly.
See original
Find this review helpful?
M***l
8.1
/10
Reviewed 11 week(s) ago
Check the toilet exhaust and the toilet light is off, so the toilet smells yuck... then the staff is slow, then there is no smoking area provided, so I end up lying in front of the hotel wanting to smoke.
See original
Find this review helpful?
F***l
Staycation
9.4
/10
Reviewed 19 week(s) ago
Pleasant stay, I was able to check in earlier since the room was ready.
Find this review helpful?
V***a
Business
8.5
/10
Reviewed 20 week(s) ago
The room is quite comfortable. Breakfast choices could be more varied.
See original
2 people find it helpful
AK
Ameylia K.
Business
8.5
/10
Reviewed 20 week(s) ago
Friendly staff, clean and quiet hotel
See original
Find this review helpful?
S
Suwarno
5.9
/10
Reviewed 21 week(s) ago
Many times, the lift was not functioning during the stay from May 28-31, 2025. We used the service lift to the 21st floor. All the lifts seem to have a lack of maintenance due to a strange sound, so it was a nightmare during the way up. Staff hospitality strongly needs to improve; They seem to be too tired with their job. I ordered fresh juice on the 2nd or 1st floor restaurant, but she served not fresh juice but a concentrated one. Overall, it is far below expectation.
Read More
1 people find it helpful
S***i
Transit
8.3
/10
Reviewed 23 week(s) ago
The location is close to everywhere. But unfortunately, the facilities are not like a 4* hotel in general. The lights are dim, even the night light is not working. The color of the sheets and towels is not white. The pillows have many "islands". There is no tissue in the toilet.
See original
3 people find it helpful
Sri A. W. S.
Leisure
9.4
/10
Reviewed 24 week(s) ago
Strategic location, close to shopping centers, entertainment, and Gambir Station, spacious, clean rooms, comfortable hotel atmosphere, worth repeating your stay here.
See original
4 people find it helpful
br
bong r. b.
Staycation
8.8
/10
Reviewed 25 week(s) ago
close to everywhere around, many restaurants
See original
Find this review helpful?
Vicaria A. K.
Staycation
9.7
/10
Reviewed 29 week(s) ago
everything is okay.staff is very helpful.pleasant.pleasant experience.
See original
1 people find it helpful
R***i
Staycation
10.0
/10
Reviewed 29 week(s) ago
Hotel staff are friendly and very helpful in the check-in process.
See original
Find this review helpful?
G***n
Staycation
8.3
/10
Reviewed 29 week(s) ago
The room AC was not very cold, the hot water for the shower did not work, the food was so-so, the room was not immediately ready upon check-in.
See original
3 people find it helpful
G***n
Staycation
8.6
/10
Reviewed 29 week(s) ago
AC not too cold, hot water for shower not working, food is so-so, room not ready when check in.
See original
1 people find it helpful
G***t
Leisure
9.1
/10
Reviewed 30 week(s) ago
Nice and convenient hotel, located near Glodok. Easy to find foods. Grocery store nearby.
2 people find it helpful
V***A
Staycation
9.4
/10
Reviewed 30 week(s) ago
It's comfortable. Nice, lots of places to eat.
See original
1 people find it helpful
RW
Rahayu W.
9.4
/10
Reviewed 30 week(s) ago
The hotel is clean, the food is delicious. But the AC is not cold enough.
See original
Find this review helpful?
Number of reviews per page
20
40