Does Novotel Lampung have a swimming pool?

Yes, a swimming pool is available at Novotel Lampung.

What do past guests say about Novotel Lampung?

Novotel Lampung is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Novotel Lampung

Name: Novotel Lampung
Address: Jl Gatot Subroto No 136 Sukaraja, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35226, Jl Gatot Subroto No 136 Sukaraja, Lampung Province, 35226, Indonesia
Rating: 8.4

Hotels

8.4

/10

Very Good

2,730 reviews

What Guests Say About Their Stay

Staff Friendliness (115)

Ambiance (111)

Room Space (109)

Bedroom (107)

Summarized by AI

The highlights of this stay include the excellent service provided by the staff, Guests consistently praise the friendly and professional staff for their exceptional service. Guests consistently praise the cleanliness and completeness of the rooms, making it a comfortable and enjoyable experience for families and individual travelers alike. The hotel's convenient location near Tanjung Petung adds to its appeal, providing easy access to the harbor city.

Shella A.

10.0

/ 10

We had a very memorable stay at the Novotel. The rooms were very comfortable with a complete gym. The pool area was very comfortable and Instagrammable. And first of all, the view from the room overlooking the ocean made for a very pleasant stay! We will definitely be back soon! Thank you to all the staff who were so helpful and kind to us.

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Anggi S.

10.0

/ 10

The rooms were very clean and the food was delicious. Breakfast had a wide variety. The staff was also very friendly and helpful.

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Verified Traveler

10.0

/ 10

The rooms were very clean and well-appointed, and the receptionist, Mas Rama and Sasa, provided very friendly service. The hotel's ocean views are stunning, and the food is delicious. Recommended for a hotel in Lampung.

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Muhhamad A. A.

10.0

/ 10

The room was clean and the receptionist was very friendly. The fitness center is complete and excellent. I enjoyed my stay here and will definitely come back. Comfortable, clean, and cool, with a great view. Overall, the experience was very good. Sasa and Rama, you are doing great.

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D***y

10.0

/ 10

The room was clean and had an exceptional view of the city skyline—perfect for watching the sunset. I also tried the hotel’s food, which was quite satisfying and served promptly. The atmosphere inside the room was cozy, with large windows that made the space feel open and bright. Definitely a pleasant experience for a short stay.

In the Area

See Map

Jl Gatot Subroto No 136 Sukaraja, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35226

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Novotel Lampung is a good choice when you are visiting Teluk Betung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Novotel Lampung

Jl Gatot Subroto No 136 Sukaraja, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35226

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Discover More About Novotel Lampung

Location

Staying at Novotel Lampung is a good choice when you are visiting Teluk Betung.

About Novotel Lampung

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Lampung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Lampung.

All facilities in Novotel Lampung

Others

Hotel Services

Concierge
Express check-in
Express check-out
24-hour Receptionist

Transportation

Bus/truck parking
Valet parking

Public Facilities

Parking
WiFi in public area

Things to Do

Outdoor pool

General

Swimming pool

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Novotel Lampung

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Novotel Lampung	14
Another facilities in Novotel Lampung	Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking

Frequently asked question in Novotel Lampung

What are available facilities at Novotel Lampung?

There are top facilites at Novotel Lampung such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Novotel Lampung?

The standard check-in time at Novotel Lampung is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Novotel Lampung?

Novotel Lampung is a 4.0-star hotel.

How many floors does Novotel Lampung have?

Novotel Lampung has 14 floors.

Does Novotel Lampung provide parking?

Yes, Novotel Lampung provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Novotel Lampung

Overall Ratings & Reviews Novotel Lampung

Traveloka (2,675)

Other sources (55)

8.5

Very Good

From 2,675 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

Summarized by AI

Sea View

Guests consistently highlight the beautiful ocean views from the rooms, which enhance the overall stay experience. Many reviewers specifically mention enjoying the scenery from their balconies or directly from the room's large windows, making it a memorable aspect of their visit. The combination of comfortable accommodations and stunning sea views makes for a relaxing and visually pleasing stay.

Ideal for Family

The hotel is frequently mentioned as an ideal destination for family vacations in Lampung. Guests appreciate the spacious rooms and comprehensive facilities that cater to both adults and children. The combination of comfortable accommodations and family-friendly amenities ensures a pleasant and convenient stay for those traveling with family.

Food Quality

Reviewers consistently praise the quality of the food served at the hotel. Many guests mention that the meals are delicious and satisfying, enhancing their overall experience. Positive comments about the food, combined with prompt service, contribute to a pleasant and memorable stay.

People often mention about Novotel Lampung

All

Staff Friendliness (96)

Ambiance (88)

Bedroom (82)

Room Space (81)

Hotel Area (80)

Taste (78)

Family Friendly (77)

Variety (72)

Distance to City Center (68)

Surroundings (68)

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Traveler Reviews Novotel Lampung

Number of reviews per page

Customer reviews

Shella A.

Leisure

10.0

/10

Reviewed 3 day(s) ago

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Verified Traveler

Leisure

8.5

/10

Reviewed 3 week(s) ago

Good and polite service, clean, comfortable for sleeping

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Accommodation's Reply

09 Mar 2026

Dear Valued Guest, Thank you for sharing your experience staying at Novotel Lampung on March 4-5, 2026. We are delighted that you were comfortable throughout your stay and satisfied with the attentive and courteous service from our staff. Cleanliness and comfort of the rooms are our top priorities to ensure all guests have a relaxing stay. Your compliments inspire our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back on your next stay. Sincerely, Alain Syahri, General Manager

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Budi S.

Leisure

9.3

/10

Reviewed 6 week(s) ago

One of the best hotels in Lampung and a regular when I go back to Lampung.. The location is ok, the view is great.. Cleanliness is ok, the staff is friendly like BCA, keep it up 👍🏻. I just feel like the food variety has decreased a bit. The first room I got had a leak in the bathroom, but the staff immediately moved me to a new room even though it was a little smaller and had a different view. Overall it was ok and comfortable. The price should be adjusted to compete with the increasing number of other hotels in Lampung.

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Accommodation's Reply

24 Feb 2026

Dear Mr. Budi S., Thank you very much for your wonderful review and for choosing Novotel Lampung as your accommodation. We are delighted to hear that you enjoyed the location, the beautiful views, the cleanliness, and the friendliness of our staff, which are always our top priorities. We especially appreciate your feedback regarding the variety of food, and we will continuously strive to improve to meet all our guests' expectations. Regarding the leak in the bathroom, we apologize for the inconvenience, but we are pleased that our team was able to quickly assist you in moving to a more comfortable room. We look forward to welcoming you back on your next visit and providing you with an even better experience. We will consider offering more competitive rates in the future to better compete with other hotels in Lampung. Sincerely, Alain Syahri, General Manager

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Amelia a. C.

8.5

/10

Reviewed 7 week(s) ago

bagus enak kolam renang nya jg bagus

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Accommodation's Reply

13 Feb 2026

Dear Ms. Amelia A.C., Thank you for your excellent rating and for choosing Novotel Lampang as your accommodation. We are delighted to hear that you felt comfortable during your stay and enjoyed our pool facilities. Your positive review is an encouragement to our entire team to provide the best service and experience to all our guests. We hope to welcome you back again in the future. Sincerely, Alian Syahri, General Manager, Novotel Lampang

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Dimas P. S. K.

8.5

/10

Reviewed 7 week(s) ago

Great, not disappointed, will come back again

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Accommodation's Reply

06 Feb 2026

Dear Mr. Dimas P.S.K., Thank you for your positive rating and review. We are delighted to hear that your stay was memorable and met your expectations. Your comment of "Excellent, not disappointing" is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Novotel Lampung on your next visit. Sincerely, Alain Syahri, General Manager, Novotel Lampung

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A***a

Staycation

10.0

/10

Reviewed 8 week(s) ago

Happy to be able to staycation here, the food is delicious, the view is really good with competitive prices

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Accommodation's Reply

04 Feb 2026

Dear Ms./Mrs. A*a, Thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed your stay at Novotel Lampung, both the quality of the food, the beautiful views, and the value for money. Your compliments encourage our entire team to continue striving to provide the best service and experience. We hope to welcome you back to Novotel Lampung on your next visit. Sincerely, Alain Syahri, General Manager, Novotel Lampung

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Anggi S.

Leisure

10.0

/10

Reviewed 8 week(s) ago

The rooms were very clean and the food was delicious. Breakfast had a wide variety. The staff was also very friendly and helpful.

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Accommodation's Reply

04 Feb 2026

Dear Ms. Angki S., Thank you for your excellent rating and positive review. We are delighted to hear that you were satisfied with the cleanliness of your room, enjoyed our meal, and were pleased with the wide variety of breakfast options. We also appreciate your appreciation for the friendliness and service of our staff. This review is an encouragement to our entire team to continue striving to provide the best possible guest experience. We hope to welcome you back again on your next stay. Sincerely, Alian Syahri, General Manager, Novotel Lampang.

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S***i

8.4

/10

Reviewed 8 week(s) ago

This time I stayed at Novotel Lampung,.. disappointing, of all the food that tasted good, only the meatballs, traditional cakes made from rice tasted rancid when I ate them, as did the croissants, I was disappointed because a hotel like Novotel doesn't maintain the quality of the food with the high price charged for breakfast, it's really not worth it, the room doesn't seem to be ready to use either... there's no iron in the room, no pencils, note paper, and the TV hasn't been upgraded to a smart TV. This is Novotel, other hotels that are still 3 stars have upgraded... smart TVs are only available in suites and above, trust me... if there is no improvement in service, then look at Novotel, it will lose out to other hotels that are lower in price but prioritize service, facilities and comfort.

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Accommodation's Reply

30 Jan 2026

Dear Ms./Mrs. S*i, Thank you for taking the time to share your experience staying at Novotel Lampung on January 26-27, 2026. We sincerely apologize that your stay did not meet your expectations. We regret the quality of the breakfast, particularly the taste of the cakes and croissants, which did not meet your expectations. We have forwarded this feedback to our kitchen team for immediate evaluation and improvement, as the quality and freshness of our food are our top priority. Regarding the in-room amenities, we apologize for the inconvenience you experienced. Information about amenities such as irons and writing instruments has been recorded for follow-up. As for the television, please be informed that Novotel Lampung is gradually replacing its televisions with smart TVs, which will be available in all room types in the future. We greatly appreciate your feedback and suggestions. This is crucial information for us to continuously improve the quality of our service, amenities, and guest comfort to meet Novotel's standards. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a better stay experience. Sincerely, Alian Syahri, General Manager, Novotel Lampung

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Tia O. A.

Leisure

10.0

/10

Reviewed 9 week(s) ago

Very enjoyable and very happy staying here

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Accommodation's Reply

31 Jan 2026

Dear Ms. Tia O.A., Thank you for your positive rating and review. We are delighted to know that you enjoyed your stay at Novotel Lampung. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back to Novotel Lampung on your next visit. Sincerely, Alain Syahri, General Manager, Novotel Lampung

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Tia O. A.

Leisure

10.0

/10

Reviewed 9 week(s) ago

The rooms are very clean and comfortable. The pool is spacious and the spa is very homey.

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Accommodation's Reply

30 Jan 2026

Dear Ms. Tia, Thank you for your positive rating and review. We are delighted to hear that you were satisfied with the cleanliness of your room and enjoyed our swimming pool and spa facilities. Your compliments encourage us to continue striving for the best service. We hope to welcome you back to Novotel Lampung next time. Sincerely, Alian Syahri, General Manager, Novotel Lampung

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Verified Traveler

Business

10.0

/10

Reviewed 10 week(s) ago

..........,.........................

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Accommodation's Reply

15 Jan 2026

Dear Valued Guest, Thank you for your excellent rating and for choosing Novotel Lampung as your accommodation during your business trip. We greatly appreciate your trust. We hope you had a comfortable and successful stay. We look forward to welcoming you back to Novotel Lampung in the future. Sincerely, Alian Syahri, General Manager, Novotel Lampung

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Z***a

Staycation

9.3

/10

Reviewed 11 week(s) ago

Ordered food in the room and it was absolutely delicious. The spaghetti was cold and stiff, the noodles were salty, and the ordering process took a long time.

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Accommodation's Reply

14 Jan 2026

Dear Mr./Ms. Z*a, Thank you for taking the time to share your experience staying at Novotel Lampung and for your review. We sincerely apologize for any inconvenience you experienced with the in-room dining, particularly the overly salty taste, cold food, and unsatisfactory delivery time. We greatly appreciate your feedback and have forwarded it to the relevant team for evaluation and improvement. This will allow us to enhance the quality, presentation, and speed of our service in the future. We sincerely hope to have the opportunity to welcome you back and provide you with a better experience on your next stay. Sincerely, Alain Syahri, General Manager, Novotel Lampung

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Reky S.

10.0

/10

Reviewed 12 week(s) ago

If you are on holiday with your family in Lampung, always stay at Novotel Lampung

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Accommodation's Reply

07 Jan 2026

Dear Mr. Regi S., Thank you so much for your 10.0 rating and your continued trust in choosing Novotel Lampung as your and your family's preferred accommodation during your Lampang vacation. We are proud to be your first choice. Your loyalty and appreciation are a great motivation for our entire team to provide the best service and create memorable stays. We look forward to welcoming you and your family back to Novotel Lampung on your next visit. Sincerely, Alain Syahri, General Manager, Novotel Lampung

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S***i

10.0

/10

Reviewed 12 week(s) ago

First time staying here and very satisfied with the friendliness of all the staff, it's extraordinary... not to mention the best room view prepared for a double side view so I didn't want to go home hahaa it's a shame I didn't take BF yesterday because my intention was to go culinary in Lampung city... in shaa Allah I will come back to Novotel because my first experience was very memorable❤️ I forgot which room this was in, please give me this room again if I come here heheh on the 7th floor in the corner✨

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Accommodation's Reply

08 Jan 2026

Dear Mr./Ms. S*i, Thank you for your excellent rating and warm and thoughtful review. We are delighted to hear that your first stay at Novotel Lampung was very enjoyable. From the friendliness of all the staff to the comfort of the room with the best view that made you feel at home, we also appreciated your story about your dining plans in Bandar Lampung. We hope you will have the opportunity to try our breakfast on your next stay 😊 Regarding your favorite room on the 7th floor, we are happy to take note of your choice and will try to make adjustments according to availability when you return. Thank you for trusting Novotel Lampung to take care of your stay. We hope to welcome you back again to create even more memorable moments. Sincerely, Alian Syahri, General Manager, Novotel Lampung

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subiyanto

10.0

/10

Reviewed 13 week(s) ago

The best view is enjoying the sea view from the hotel room

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Accommodation's Reply

31 Dec 2025

Dear Mr. Subiyanto, Thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed the sea view from your room, which is one of the main highlights of Novotel Lampung. We hope to welcome you back to Novotel Lampung again in the future. Sincerely, Alain Syahri, General Manager, Novotel Lampung

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Iftitah z.

Leisure

10.0

/10

Reviewed 13 week(s) ago

The view is great, I happened to get a room facing the sea or Teluk Betung... It's cool...

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Accommodation's Reply

31 Dec 2025

Dear Ms. Iftitah, Thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed the sea/Betung Bay view from your room and were impressed with your stay. The sea view is one of our highlights, and we are happy to have provided you with a memorable experience. We hope to welcome you back to Novotel Lampung next time. Sincerely, Alain Syahri, General Manager, Novotel Lampung

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Verified Traveler

Business

8.5

/10

Reviewed 13 week(s) ago

my experience staying there for 3 days, not perfect but good enough.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Thank you very much for taking the time to write a review about your stay at Novotel Lampang in December 2025. We are especially grateful that, despite your not-so-perfect experience, you still gave us a positive rating. We will continue to strive to improve our services and facilities to better meet the expectations of all our guests. We hope to welcome you back in the future and provide you with an even better stay. Sincerely, Alain Syahri, General Manager, Novotel Lampang

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D***a

8.5

/10

Reviewed 13 week(s) ago

Should provide a small comb for toiletries, TV can't access the internet.

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Accommodation's Reply

31 Dec 2025

Dear Ms. Da, Thank you for your rating and feedback following your stay at Novotel Lampang. We appreciate your valuable comments regarding the inclusion of a comb in the bathroom amenities and internet access on the TV. We have forwarded this feedback to the relevant team to be used in our evaluation process to improve guest comfort in the future. We apologize if your stay did not fully meet your expectations. We sincerely hope to have the opportunity to welcome you again and provide you with a better stay experience on your next visit. Sincerely, Alian Syahri, General Manager, Novotel Lampang

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amron r.

Leisure

9.7

/10

Reviewed 14 week(s) ago

A hotel with a design that makes you feel at home during your staycation. Spacious rooms with great views. The pool is top-notch. Ample parking.

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Accommodation's Reply

24 Dec 2025

Dear Mr. Amron, From Novotel Lampung, Your Highness, Thank you for your positive rating and review. We are delighted to hear that you enjoyed your stay with us, especially the comfortable and spacious rooms, the beautiful views, the amazing swimming pool, and the ample and convenient parking. Your compliments are an encouragement to our entire team in providing the best service and maintaining the quality of facilities for the comfort of all our guests. We hope to welcome you back to Novotel Lampung in the future. Sincerely, Alian Syahri, General Manager, Novotel Lampung

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Verified Traveler

Leisure

9.1

/10

Reviewed 14 week(s) ago

Nice hotel, sea view, varied food

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Accommodation's Reply

19 Dec 2025

Dear Valued Guest, From Novotel Lampung, we would like to express our deepest gratitude for your positive review! We are delighted to hear that you enjoyed the sea view, the comfort of the hotel, and the diverse menu we served. We look forward to welcoming you back to Novotel Lampung for an even more memorable stay in the future. Sincerely, Alain Syahri, General Manager, Novotel Lampung

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.