Novotel Samator Surabaya Timur

Hotels
8.6
/10
Very Good
2,731 reviews

What Guests Say About Their Stay

Bedroom (84)
Staff Friendliness (76)
Room Space (76)
Bathroom (75)

Guest

9.4
/ 10
This was our second stay here, and we even extended our stay for one night, unplanned. We were very satisfied. The facilities were complete, the service was excellent, and the kids were delighted. We'll definitely stay again next time, as our kids can't wait to have another staycation at this hotel.
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nurul h.

10.0
/ 10
This is my second stay at Novotel Samator. Clean rooms, great service, varied food, and easy access. Thank you, Novotel Samator.
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A***h

10.0
/ 10
very comfortable, complete facilities, varied and delicious food, friendly staff
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Tumpak T.

10.0
/ 10
The staff is friendly & professional, respectful. Breakfast has many choices & is really great. Gym room, swim pool, sauna & pool bar are cool & fun. Parking is spacious & safe. Pariege cafe is also a cool place to hang out. Highly recommended for East Surabaya👍
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C***n

10.0
/ 10
All facilities can be used well. Staff is very friendly. Room is very comfortable. And clean
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In the Area
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Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Samator Surabaya Timur is a hotel is located at Rungkut. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
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Discover More About Novotel Samator Surabaya Timur

Location


Novotel Samator Surabaya Timur is a hotel is located at Rungkut.

About Novotel Samator Surabaya Timur

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Samator Surabaya Timur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Samator Surabaya Timur.

All facilities in Novotel Samator Surabaya Timur

Others Novotel Samator Surabaya Timur
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Novotel Samator Surabaya Timur

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Samator Surabaya Timur
23
Another facilities in Novotel Samator Surabaya Timur
WiFi in public area, Concierge, 24-hour Receptionist, Bus/truck parking, Swimming pool

Frequently asked question in Novotel Samator Surabaya Timur

What are available facilities at Novotel Samator Surabaya Timur?
There are top facilites at Novotel Samator Surabaya Timur such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Samator Surabaya Timur?
The standard check-in time at Novotel Samator Surabaya Timur is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Samator Surabaya Timur?
Novotel Samator Surabaya Timur is a 4.0-star hotel.
How many floors does Novotel Samator Surabaya Timur have?
Novotel Samator Surabaya Timur has 23 floors.
Does Novotel Samator Surabaya Timur provide parking?
Yes, Novotel Samator Surabaya Timur provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Samator Surabaya Timur

8.7
Very Good
From 2,669 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.6

Service and Facilites

8.7

People often mention about Novotel Samator Surabaya Timur
All
Bedroom (46)
Room Space (44)
Bathroom (43)
Staff Friendliness (42)
Accessibility (41)
Ambiance (40)
Hotel Area (40)
Variety (40)
Check-in/out Time (32)
Taste (32)
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Traveler Reviews Novotel Samator Surabaya Timur

Number of reviews per page
20
40
Customer reviews
Yuswadi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 hour(s) ago
Thank you for the experience of staying here, my first time staying here was very impressive with the service, facilities, and food.
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christine o. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
There are complete indoor and outdoor playgrounds.
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, friendly staff, delicious food
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H***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice, the breakfast is delicious and plentiful
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H***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice, the breakfast is delicious and plentiful.
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Aswiya P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's a shame I couldn't stay overnight yesterday due to unforeseen business in Jakarta, but thank you to Novotel Samator Surabaya for making me feel touched by the celebration. I'll definitely be back at Novotel Samator next time🫶
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Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
This was our second stay here, and we even extended our stay for one night, unplanned. We were very satisfied. The facilities were complete, the service was excellent, and the kids were delighted. We'll definitely stay again next time, as our kids can't wait to have another staycation at this hotel.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Overall very satisfying, especially the service at check in, the best in short
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L***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Thank you. Super clean room, breakfast much more variant, overall oke.
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A***b
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Very comfortable hotel and the staff is very supportive with the best service.
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Ely M.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Worth it to come back, good service all 🥰
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Tumpak T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I've stayed here several times when I've been to Surabaya, as my family feels more comfortable here. The gym and pool are great for relaxing. Unfortunately, the sauna was broken when I stayed last time. Downstairs in the Samator complex is the Parigie Cafe, which has a fairly extensive and delicious menu. I love the coffee here; it's delicious and reasonably priced. My family and I spent New Year's Eve here with a gala dinner. It was quite memorable and entertaining.
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+2
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Every year-end, I always stay here to gather with my family. The hotel is clean and the rooms are spacious. I'm completely satisfied 🥰
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1 people find it helpful
b***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Novotel Samator has been one of my preferred options for business trips to Surabaya, mainly because of its convenient access to the airport and the comfortable rooms. One area that could be improved, in my view, is the breakfast selection which the variety and overall taste still feel less strong compared with Movenpick Hotel, which is another alternative I often consider for business trips to Surabaya, also close to Juanda Airport.
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ferdian r.
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 11 week(s) ago
no valet parking! you have to park your car far from the lobby, drop your baggage in the lobby by yourself, and just a few security personnel can help you. the reception is too lazy or lacks information, i don't know. the aircond is so damn hot, cannot be set to a lower temperature. the towel and the mirror are not clean. the gym wasn't opened yet at 6 am, the sauna is unable to operate in the morning, so i have to open it by myself. in conclusion, it's not worth the price, far from the city, and highly not recommended.
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Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff were generally friendly.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
It's been a long time since I stayed at a Novotel. The first time was in Medan, then in Banjarmasin. After five years, this is my third stay in Surabaya. It never disappoints, thanks to the wide range of amenities provided. Although it's quite far from the city center, it's still easily accessible for snacks, souvenirs, or just sightseeing. Overall, it's pretty good.
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A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Good, good, as expected. Awesome
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Late night check in, well received
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
kids friendly hotel, delicious food, rooms and bed are really good
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1 people find it helpful
Number of reviews per page
20
40

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Others 4 Novotel Samator Surabaya Timur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 2,669 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.6

Service and Facilites

8.7

People often mention about Novotel Samator Surabaya Timur
All
Bedroom (46)
Room Space (44)
Bathroom (43)
Staff Friendliness (42)
Accessibility (41)
Ambiance (40)
Hotel Area (40)
Variety (40)
Check-in/out Time (32)
Taste (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novotel Samator Surabaya Timur

Number of reviews per page
20
40
Customer reviews
Yuswadi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 hour(s) ago
Thank you for the experience of staying here, my first time staying here was very impressive with the service, facilities, and food.
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See original
Find this review helpful?
christine o. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
There are complete indoor and outdoor playgrounds.
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, friendly staff, delicious food
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H***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice, the breakfast is delicious and plentiful
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H***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice, the breakfast is delicious and plentiful.
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Profile Picture
Aswiya P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's a shame I couldn't stay overnight yesterday due to unforeseen business in Jakarta, but thank you to Novotel Samator Surabaya for making me feel touched by the celebration. I'll definitely be back at Novotel Samator next time🫶
Translated by Google Icon
See original
Find this review helpful?
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
This was our second stay here, and we even extended our stay for one night, unplanned. We were very satisfied. The facilities were complete, the service was excellent, and the kids were delighted. We'll definitely stay again next time, as our kids can't wait to have another staycation at this hotel.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Overall very satisfying, especially the service at check in, the best in short
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Find this review helpful?
L***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Thank you. Super clean room, breakfast much more variant, overall oke.
Find this review helpful?
A***b
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Very comfortable hotel and the staff is very supportive with the best service.
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Find this review helpful?
Ely M.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Worth it to come back, good service all 🥰
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Profile Picture
Tumpak T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I've stayed here several times when I've been to Surabaya, as my family feels more comfortable here. The gym and pool are great for relaxing. Unfortunately, the sauna was broken when I stayed last time. Downstairs in the Samator complex is the Parigie Cafe, which has a fairly extensive and delicious menu. I love the coffee here; it's delicious and reasonably priced. My family and I spent New Year's Eve here with a gala dinner. It was quite memorable and entertaining.
Read More
Translated by Google Icon
See original
+2
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Every year-end, I always stay here to gather with my family. The hotel is clean and the rooms are spacious. I'm completely satisfied 🥰
Translated by Google Icon
See original
1 people find it helpful
b***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Novotel Samator has been one of my preferred options for business trips to Surabaya, mainly because of its convenient access to the airport and the comfortable rooms. One area that could be improved, in my view, is the breakfast selection which the variety and overall taste still feel less strong compared with Movenpick Hotel, which is another alternative I often consider for business trips to Surabaya, also close to Juanda Airport.
Read More
Find this review helpful?
Profile Picture
ferdian r.
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 11 week(s) ago
no valet parking! you have to park your car far from the lobby, drop your baggage in the lobby by yourself, and just a few security personnel can help you. the reception is too lazy or lacks information, i don't know. the aircond is so damn hot, cannot be set to a lower temperature. the towel and the mirror are not clean. the gym wasn't opened yet at 6 am, the sauna is unable to operate in the morning, so i have to open it by myself. in conclusion, it's not worth the price, far from the city, and highly not recommended.
Read More
Find this review helpful?
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff were generally friendly.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
It's been a long time since I stayed at a Novotel. The first time was in Medan, then in Banjarmasin. After five years, this is my third stay in Surabaya. It never disappoints, thanks to the wide range of amenities provided. Although it's quite far from the city center, it's still easily accessible for snacks, souvenirs, or just sightseeing. Overall, it's pretty good.
Read More
Translated by Google Icon
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Find this review helpful?
A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Good, good, as expected. Awesome
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Late night check in, well received
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
kids friendly hotel, delicious food, rooms and bed are really good
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1 people find it helpful
Number of reviews per page
20
40