Novotel Samator Surabaya Timur

Hotels
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8.6
/10
Very Good
2,865 reviews

What Guests Say About Their Stay

Bedroom (113)
Staff Friendliness (108)
Bathroom (103)
Room Space (100)

H***i

10.0
/ 10
A nice and very clean hotel. You will be in love with it once you stay there with your family.

F***r

10.0
/ 10
The service was incredibly friendly, and there's no fault in this hotel. It's simply the best in every aspect. 👌
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Panji P.

9.7
/ 10
The best 4-star hotel in Surabaya. Spacious grounds, ample parking, close to Indomaret, ATMs, and several restaurants. The hotel has indoor and outdoor playgrounds, including a new and well-maintained swimming pool, and a gym. I tried the restaurant food (affordable prices), and the breakfast was one of the best, on point, even better than some 5-star hotels in Surabaya. Hopefully, this hospitality will be maintained and improved. Highly recommended for a family staycation. Top notch.
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Verified Traveler

10.0
/ 10
It was a very pleasant stay. The room was comfortable and clean, the amenities were complete, and the service was friendly. Thank you.
See original

dewi s. t.

10.0
/ 10
My first time here, I was impressed. The hotel had a pleasant atmosphere, the staff were very friendly and helpful, and the food was delicious.
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In the Area
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Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Novotel Samator Surabaya Timur is a hotel is located at Rungkut. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
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Discover More About Novotel Samator Surabaya Timur

The Charm of Novotel Samator Surabaya Timur

For Australian travellers seeking a comfortable and convenient base in East Java, Indonesia, Novotel Samator Surabaya Timur offers a welcoming retreat. Situated in the dynamic city of Surabaya, this hotel provides a blend of modern amenities and strategic location, making it an excellent choice for both business and leisure trips. Whether you're exploring the rich culture of Jawa Timur or attending to professional commitments, Novotel Samator Surabaya Timur is poised to enhance your stay with its thoughtful services and comfortable accommodations. Rates at Novotel Samator Surabaya Timur start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Novotel Samator Surabaya Timur

Novotel Samator Surabaya Timur is located in the Rungkut district of Surabaya, a bustling area known for its industrial significance and growing commercial presence. The hotel's address is Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298. This strategic positioning places it approximately 10-15 kilometers from the Surabaya city centre, offering a balance between accessibility and a slightly removed, more tranquil environment compared to the immediate downtown hustle. For those arriving by air, it's a manageable distance from Juanda International Airport (SUB), typically a 30-45 minute drive depending on traffic. The surrounding area offers a glimpse into local Surabaya life, with a mix of residential areas, business parks, and local eateries, providing a genuine feel for the city beyond the typical tourist trails. While not directly on a major public transport line like a tram, it is well-connected by road networks, making it easy to access by taxi or rideshare service, and convenient for those who have rented a car for exploring the wider region of Jawa Timur.

Guest Facilities and Services at Novotel Samator Surabaya Timur

Guest facilities at Novotel Samator Surabaya Timur are designed to ensure a pleasant and productive stay for all visitors. Australian travellers will appreciate the commitment to comfort and convenience. The hotel typically offers a well-rounded breakfast selection, often featuring a mix of local Indonesian flavours and international favourites, ensuring a great start to your day, much like the strong café culture back home. High-speed Wi-Fi is generally available throughout the property, keeping you connected. For those looking to maintain their fitness routine, a well-equipped fitness centre is usually on hand. The 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests, providing that essential peace of mind. Secure luggage storage is also a common service, allowing you to make the most of your time without being weighed down by your bags.

Room Information and Stay Experience at Novotel Samator Surabaya Timur

Novotel Samator Surabaya Timur offers a range of rooms designed to cater to diverse guest needs. The room types of Novotel Samator Surabaya Timur are thoughtfully appointed to ensure a restful and comfortable experience. Guests can expect clean, well-maintained spaces featuring comfortable bedding, with various bed configurations often available to suit solo travellers, couples, or families. A key feature for many travellers, especially from Australia where climate control is paramount, is the reliable and effective air-conditioning system, ensuring a pleasant temperature regardless of the external weather. Bathrooms are typically modern and kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around Novotel Samator Surabaya Timur

Surabaya boasts a vibrant culinary scene, and Novotel Samator Surabaya Timur is situated in an area where you can easily explore local flavours. While specific restaurant names and exact prices can vary, the Rungkut district and its surroundings offer a good selection of dining options. You'll find local eateries serving authentic Indonesian dishes, from flavourful nasi goreng to hearty sate. For those who enjoy a good coffee and a relaxed brunch, the area also has cafes that cater to these preferences, offering a taste of the café culture that many Australians enjoy. The hotel itself often provides excellent dining facilities, including a restaurant and bar, which are convenient options for a quick meal or a more leisurely dining experience without having to venture far. Exploring the local food markets can also be a rewarding experience, offering a chance to sample a wide array of street food and local delicacies.

Popular Attractions and Activities near Novotel Samator Surabaya Timur

Surabaya, the capital of East Java, is a city rich in history and culture, offering a variety of attractions for visitors. While Novotel Samator Surabaya Timur is located in a more business-oriented district, the wider city is easily accessible. Popular destinations include the historic House of Sampoerna, a Dutch colonial-era tobacco factory that now serves as a museum. The Sampoerna Strategic Square offers a glimpse into modern Surabaya. For a touch of nature and relaxation, the Mangrove Forest Education Centre of Wonorejo provides a unique ecological experience. History buffs will also appreciate the Tugu Pahlawan (Heroes Monument), a significant landmark commemorating the Battle of Surabaya. The city also offers vibrant markets and shopping centres for those who enjoy retail therapy. If you are looking for other activities around Novotel Samator Surabaya Timur, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Novotel Samator Surabaya Timur from the Airport

Navigating your journey from Juanda International Airport (SUB) to Novotel Samator Surabaya Timur is straightforward, with several convenient options available. Understanding the airport transfer service of Novotel Samator Surabaya Timur and the best ways to reach your accommodation is key to a smooth arrival. Here’s how to get to Novotel Samator Surabaya Timur from the airport:

  • Airport Shuttle Buses:

    Regular shuttle buses operate from Juanda International Airport to various points in Surabaya. You may need to take a short taxi or rideshare from the drop-off point to the hotel.
  • Public Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. They offer a direct and convenient way to reach Novotel Samator Surabaya Timur. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare services are a common and often cost-effective option in Surabaya. Designated pick-up zones are usually available at the airport.
  • Airport Link Trains:

    While not always directly to the hotel's doorstep, airport train services can connect you to major transport hubs within Surabaya, from where you can easily take a taxi or rideshare to Novotel Samator Surabaya Timur. For more information on booking your journey, explore the Airport transfer service options.

Summary of Why You Should Choose Novotel Samator Surabaya Timur

Novotel Samator Surabaya Timur stands out as an excellent choice for travellers heading to East Java. Its strategic location in Surabaya, combined with a commitment to guest comfort and service, makes it a reliable option for a memorable stay.

  • Convenient Location:

    Situated in a well-connected part of Surabaya, offering easy access to business districts and city attractions.
  • Comfortable Accommodations:

    Well-appointed rooms with modern amenities and effective climate control ensure a restful experience.
  • Friendly Service:

    A dedicated 24-hour front desk and helpful staff are always on hand to assist with your needs.
  • Excellent Facilities:

    Enjoy amenities such as Wi-Fi, a fitness centre, and on-site dining options.

To secure your ideal stay, it's recommended to check room availability at Novotel Samator Surabaya Timur and book your preferred dates. For the best rates and a seamless booking process, consider using Traveloka.

Book Novotel Samator Surabaya Timur today and experience the best of Surabaya. For more options, you can also Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices.

All facilities in Novotel Samator Surabaya Timur

Others Novotel Samator Surabaya Timur
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Novotel Samator Surabaya Timur

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Samator Surabaya Timur
23
Another facilities in Novotel Samator Surabaya Timur
WiFi in public area, Concierge, 24-hour Receptionist, Bus/truck parking, Swimming pool

Frequently asked questions about Novotel Samator Surabaya Timur

What are available facilities at Novotel Samator Surabaya Timur?
There are top facilites at Novotel Samator Surabaya Timur such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Samator Surabaya Timur?
The standard check-in time at Novotel Samator Surabaya Timur is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Samator Surabaya Timur?
Novotel Samator Surabaya Timur has a 4.0-star rating.
How many floors does Novotel Samator Surabaya Timur have?
Novotel Samator Surabaya Timur has 23.
Does Novotel Samator Surabaya Timur have parking?
Yes, Novotel Samator Surabaya Timur does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Novotel Samator Surabaya Timur reviews and ratings

8.7
Very Good
From 2,791 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Novotel Samator Surabaya Timur
All
Bedroom (57)
Staff Friendliness (56)
Bathroom (53)
Room Space (51)
Variety (51)
Accessibility (49)
Ambiance (49)
Hotel Area (49)
Family Friendly (40)
Taste (40)
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Traveller Reviews Novotel Samator Surabaya Timur

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A nice and very clean hotel. You will be in love with it once you stay there with your family.
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Profile Picture
Tumpak T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Every time I come to Surabaya, I always stay here with my family. It's always a great choice for families. Thank you.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The staff is polite, friendly, and pleasant. The location is close to the office in East Surabaya.
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F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service was incredibly friendly, and there's no fault in this hotel. It's simply the best in every aspect. 👌
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N***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Hotel staff were friendly and helpful at check-in.
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1 people find it helpful
Profile Picture
Panji P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The best 4-star hotel in Surabaya. Spacious grounds, ample parking, close to Indomaret, ATMs, and several restaurants. The hotel has indoor and outdoor playgrounds, including a new and well-maintained swimming pool, and a gym. I tried the restaurant food (affordable prices), and the breakfast was one of the best, on point, even better than some 5-star hotels in Surabaya. Hopefully, this hospitality will be maintained and improved. Highly recommended for a family staycation. Top notch.
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F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very nice and comfort stay in this hotel.
1 people find it helpful
s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The place is nice, clean, you can refill water.
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Ghanis F. N. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Everything was beautiful, but I was a bit surprised when someone knocked on my room at night, pretending to use an access card. Although it was confirmed that it was indeed a hotel employee asking about a previous guest's belongings, it was still a bit uncomfortable to just go straight in like that. It's best to call the room first, knock, or at least confirm with the receptionist that the room is occupied. Don't just go in, even if you have the master access card.
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2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean rooms, very humble and friendly hotel team.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was a very pleasant stay. The room was comfortable and clean, the amenities were complete, and the service was friendly. Thank you.
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
There was no valet parking attendant, so we went down to the parking lot ourselves and the elevator didn't have direct access to the lobby. So from the parking lot to the lobby we had to walk to the lobby in the heat. The breakfast wasn't very enjoyable, the tables were full. We got a table with a lot of leftovers from other people, so we ate at a table that had been eaten by someone else mixed with the food waste of the people who ate before us and we had already told the attendant but they just said yes until we finished eating 🫣
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1 people find it helpful
m***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The room is so good, also services 👍
Find this review helpful?
Afrilya L. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Always a favorite when I'm in Surabaya, I wouldn't go anywhere else. Friendly staff, clean rooms, delicious food, and complete facilities. Thank you, Novotel Samator🩷
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Puji W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Very pleasant. Clean and comfortable location.
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The meeting room is very comfortable... The city light view is also great...
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2 people find it helpful
L***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel is located in the central business district, close to East Surabaya's culinary scene, and close toll road access. The staff provides exceptional service, friendliness, and ease of communication.
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dewi s. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
My first time here, I was impressed. The hotel had a pleasant atmosphere, the staff were very friendly and helpful, and the food was delicious.
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1 people find it helpful
P***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
It's really good ambience staying here
1 people find it helpful
Andreas J.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
What I'm worried about is that only 1 elevator is working.
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Number of reviews per page
20
40

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Others 4 Novotel Samator Surabaya Timur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 2,791 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Novotel Samator Surabaya Timur
All
Bedroom (57)
Staff Friendliness (56)
Bathroom (53)
Room Space (51)
Variety (51)
Accessibility (49)
Ambiance (49)
Hotel Area (49)
Family Friendly (40)
Taste (40)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Novotel Samator Surabaya Timur

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A nice and very clean hotel. You will be in love with it once you stay there with your family.
Find this review helpful?
Profile Picture
Tumpak T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Every time I come to Surabaya, I always stay here with my family. It's always a great choice for families. Thank you.
Translated by Google Icon
See original
Find this review helpful?
T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The staff is polite, friendly, and pleasant. The location is close to the office in East Surabaya.
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Find this review helpful?
F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service was incredibly friendly, and there's no fault in this hotel. It's simply the best in every aspect. 👌
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Find this review helpful?
N***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Hotel staff were friendly and helpful at check-in.
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1 people find it helpful
Profile Picture
Panji P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The best 4-star hotel in Surabaya. Spacious grounds, ample parking, close to Indomaret, ATMs, and several restaurants. The hotel has indoor and outdoor playgrounds, including a new and well-maintained swimming pool, and a gym. I tried the restaurant food (affordable prices), and the breakfast was one of the best, on point, even better than some 5-star hotels in Surabaya. Hopefully, this hospitality will be maintained and improved. Highly recommended for a family staycation. Top notch.
Read More
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Find this review helpful?
F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very nice and comfort stay in this hotel.
1 people find it helpful
s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The place is nice, clean, you can refill water.
Translated by Google Icon
See original
Find this review helpful?
Ghanis F. N. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Everything was beautiful, but I was a bit surprised when someone knocked on my room at night, pretending to use an access card. Although it was confirmed that it was indeed a hotel employee asking about a previous guest's belongings, it was still a bit uncomfortable to just go straight in like that. It's best to call the room first, knock, or at least confirm with the receptionist that the room is occupied. Don't just go in, even if you have the master access card.
Read More
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean rooms, very humble and friendly hotel team.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was a very pleasant stay. The room was comfortable and clean, the amenities were complete, and the service was friendly. Thank you.
Translated by Google Icon
See original
Find this review helpful?
W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
There was no valet parking attendant, so we went down to the parking lot ourselves and the elevator didn't have direct access to the lobby. So from the parking lot to the lobby we had to walk to the lobby in the heat. The breakfast wasn't very enjoyable, the tables were full. We got a table with a lot of leftovers from other people, so we ate at a table that had been eaten by someone else mixed with the food waste of the people who ate before us and we had already told the attendant but they just said yes until we finished eating 🫣
Read More
Translated by Google Icon
See original
1 people find it helpful
m***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The room is so good, also services 👍
Find this review helpful?
Afrilya L. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Always a favorite when I'm in Surabaya, I wouldn't go anywhere else. Friendly staff, clean rooms, delicious food, and complete facilities. Thank you, Novotel Samator🩷
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See original
Find this review helpful?
Puji W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Very pleasant. Clean and comfortable location.
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Find this review helpful?
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The meeting room is very comfortable... The city light view is also great...
Translated by Google Icon
See original
2 people find it helpful
L***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel is located in the central business district, close to East Surabaya's culinary scene, and close toll road access. The staff provides exceptional service, friendliness, and ease of communication.
Translated by Google Icon
See original
Find this review helpful?
dewi s. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
My first time here, I was impressed. The hotel had a pleasant atmosphere, the staff were very friendly and helpful, and the food was delicious.
Translated by Google Icon
See original
1 people find it helpful
P***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
It's really good ambience staying here
1 people find it helpful
Andreas J.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
What I'm worried about is that only 1 elevator is working.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40