Novotel Tangerang

Hotels
Preferred Partner
8.5
/10
Very Good
3,134 reviews

What Guests Say About Their Stay

Staff Friendliness (62)
Ambiance (60)
Bedroom (58)
Bathroom (57)

R***o

10.0
/ 10
Impressed by the friendly staff upon check-in, which was already late at night. The food was varied and the restaurant staff were friendly. I recommend staying at Novotel Tangerang next time.
See original

Lidya A. S.

10.0
/ 10
It was perfect staying here, our family was perfectly served well by friendly, kind, and helpful staff.
See original

Rido T. P.

10.0
/ 10
My staycation here was truly special. Easy access to everything. The room was clean and fragrant. Oh yeah, Nisa was very helpful when I checked in. Thank you.
See original

t***i

10.0
/ 10
The location is easy to access, close to the mall, the rooms are clean, comfortable, and spacious, and there's a lounge bar for relaxing while swimming. The food is plentiful and delicious. It's a highly recommended place to stay.
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C***a

10.0
/ 10
The hotel's location is very strategic, close to the mall and easy to access. The cleanliness is excellent, and the staff are very friendly. The breakfast menu is very varied and delicious. 👍😊😁
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In the Area
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Tangcity superblock, Jl. jend sudirman no. 1, Tangerang City Center, Tangerang, Banten, Indonesia, 15117

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Tangerang is a good choice when you are visiting Tangerang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1, Tangerang City Center, Tangerang, Banten, Indonesia, 15117
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Discover More About Novotel Tangerang

Welcome to Novotel Tangerang, your premier destination for a comfortable and convenient stay in the vibrant region of Banten, Indonesia. Whether you're visiting for business or leisure, Novotel Tangerang offers a welcoming atmosphere and excellent amenities to ensure a memorable experience. Discover the perfect blend of modern comfort and local charm right here in Tangerang.

Novotel Tangerang Location

Novotel Tangerang is strategically situated in the heart of Tangerang City, specifically at Tangcity superblock, Jl. jend sudirman no. 1, Pusat Kota Tangerang, Tangerang, Banten, Indonesia, 15117. This prime location places you just a short drive from the bustling city center, making it easy to access key business districts and popular attractions. For those arriving by road, the hotel is conveniently located near major transportation routes, ensuring smooth travel throughout your stay. The atmosphere surrounding Novotel Tangerang is one of dynamic urban energy, yet it offers a peaceful retreat from the everyday hustle. You'll find yourself close to vibrant commercial areas and essential services, all while enjoying the comfort and tranquility of your accommodation.

Novotel Tangerang Facilities & Services

Facilities for guests at Novotel Tangerang are designed to cater to every need, ensuring a relaxing and productive stay. Our comprehensive services aim to enhance your comfort and convenience.

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day. Open daily from 6:00 AM to 8:00 PM.
  • Fitness Center:

    Stay active in our well-equipped fitness center, featuring modern cardio and weight training equipment. Open 24 hours.
  • Kids' Club:

    A dedicated space for our younger guests to play and enjoy supervised activities. Open from 9:00 AM to 6:00 PM.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at our serene spa. Operating hours are from 10:00 AM to 10:00 PM. Treatments are priced starting from PHP 1,500.
  • Meeting and Event Facilities:

    Host your corporate events or social gatherings in our versatile meeting rooms and ballroom.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed internet access throughout the hotel.
  • On-site Dining:

    Enjoy delicious meals and refreshing beverages at our hotel restaurants and bar.
  • Free Parking:

    Ample parking space is available for guests traveling by car.
  • 24-Hour Room Service:

    Enjoy the convenience of dining in your room at any time.

Novotel Tangerang Room Types

Explore the diverse room types of Novotel Tangerang, each thoughtfully designed to provide comfort and style for every traveler. Whether you're traveling solo, as a couple, or with family, we have the perfect accommodation for you.

  • Superior Room:

    Available with either a King bed or Twin beds, offering a comfortable city view. Non-smoking rooms are available.
  • Deluxe Room:

    Featuring a King bed, these rooms offer enhanced space and amenities, with a city view. Some Deluxe rooms include a bathtub. Non-smoking rooms are available.
  • Executive Room:

    Enjoy premium comfort and additional space with a King bed. These rooms provide a city view and some feature a bathtub. Non-smoking rooms are available.
  • Junior Suite:

    Our spacious Junior Suites come with a King bed, a separate living area, and a city view. A bathtub is available in select suites. Non-smoking suites are available.
  • Family Room:

    Designed for families, these rooms offer ample space and comfort, typically featuring a King bed and additional bedding. City views are standard. Non-smoking rooms are available.

Please note that Novotel Tangerang is not a pet-friendly hotel. All rooms are designated as non-smoking to ensure a pleasant environment for all guests.

Novotel Tangerang Dining & Restaurants

Savor a culinary journey at Novotel Tangerang, where our dining venues offer a delightful array of flavors to satisfy every palate. From international cuisine to local specialties, experience exceptional dining right at your doorstep.

  • The Square Restaurant:

    Our all-day dining restaurant offers a diverse buffet and à la carte menu featuring international and Indonesian dishes. Estimated price per person: PHP 800 - PHP 1,200. Operating hours: 6:00 AM - 10:00 PM.
  • The Lounge:

    A relaxed setting perfect for enjoying coffee, tea, light snacks, and evening cocktails. Estimated price per person: PHP 300 - PHP 600. Operating hours: 10:00 AM - 11:00 PM.

Novotel Tangerang Nearby Attractions and Activities

Discover the vibrant surroundings of Novotel Tangerang with a variety of attractions and activities just a short distance away. Immerse yourself in the local culture and explore the best that Tangerang has to offer.

  • Scientia Square Park:

    A modern recreational park offering various attractions, including a mini zoo, playgrounds, and green spaces, perfect for family outings.
  • Ocean Park BSD:

    An exciting water park with numerous slides and pools, providing a fun-filled day for all ages.
  • Supermal Karawaci:

    One of the largest shopping malls in the region, offering a wide range of retail outlets, dining options, and entertainment facilities.
  • Museum Benteng Heritage:

    Explore the rich history and cultural heritage of Tangerang at this well-preserved historical site.
  • Alun-Alun Kota Tangerang:

    The central town square, a popular spot for locals to gather, relax, and enjoy community events.

If you are looking for other activities around Novotel Tangerang, check out the best deals on Traveloka: Recommended activities in Tangerang!

How to Get to Novotel Tangerang from the Airport

Navigating your journey to Novotel Tangerang is made easy with several transportation options available from the airport. Whether you prefer convenience or a more local experience, we've got you covered. Understanding how to get to Novotel Tangerang ensures a smooth start to your trip.

  • Hotel Private Airport Transfer:

    For the utmost convenience, arrange for the hotel's private airport transfer service. This service offers a comfortable and direct journey to Novotel Tangerang. Prices start from PHP 2,000, depending on vehicle type and destination. Please book in advance through the hotel.
  • Metered/Coupon Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used or agree on a coupon fare before starting your journey. Estimated fare to Novotel Tangerang: PHP 800 - PHP 1,200.
  • Ride-hailing Services:

    You can book a ride-hailing service through their respective mobile applications. Designated pick-up points are usually located outside the arrival halls. Estimated fare: PHP 700 - PHP 1,000.
  • Airport Premium Buses:

    Several bus services operate from the airport to major hubs in Tangerang. From these hubs, you may need to take a short taxi or ride-hailing service to reach the hotel. Bus fares are typically around PHP 150 - PHP 300.

For seamless travel, consider booking airport transfer services in advance, or inquire about the Novotel Tangerang airport transfer options directly with the hotel.

Summary of Why You Should Choose to Stay at Novotel Tangerang

Choosing Novotel Tangerang for your next trip offers a multitude of benefits, ensuring a comfortable, convenient, and enjoyable stay. With excellent facilities, a prime location, and exceptional service, it's the ideal choice for both business and leisure travelers.

  • Prime Location:

    Conveniently situated in Tangerang City, providing easy access to business districts and local attractions.
  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and on-site dining options.
  • Comfortable Rooms:

    A variety of well-appointed room types cater to different needs, ensuring a restful stay.
  • Exceptional Service:

    Our dedicated staff are committed to providing warm hospitality and ensuring your needs are met.
  • Great Value:

    Room rates at Novotel Tangerang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Discover the best room availability at Novotel Tangerang and make your booking today. For a hassle-free experience, we recommend booking Novotel Tangerang through Traveloka. You can also Book budget hotels in Banten and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Novotel Tangerang

Others Novotel Tangerang
Others

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Novotel Tangerang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Tangerang
20
Another facilities in Novotel Tangerang
Concierge, 24-hour Receptionist, Babysitting, Outdoor pool, Parking with surcharge

Frequently asked question in Novotel Tangerang

What are available facilities at Novotel Tangerang?
There are top facilites at Novotel Tangerang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Tangerang?
The standard check-in time at Novotel Tangerang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Tangerang?
Novotel Tangerang is a 4.0-star hotel.
How many floors does Novotel Tangerang have?
Novotel Tangerang has 20 floors.
Does Novotel Tangerang provide parking?
Yes, Novotel Tangerang provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Tangerang

Overall Ratings & Reviews Novotel Tangerang

Traveloka (2,721)
Other sources (413)
8.6
Very Good
From 2,721 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Novotel Tangerang
All
Staff Friendliness (43)
Bedroom (43)
Ambiance (42)
Accessibility (41)
Bathroom (41)
Hotel Area (40)
Variety (39)
Room Space (38)
Surroundings (36)
Family Friendly (36)
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Most Recent
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Traveler Reviews Novotel Tangerang

Number of reviews per page
20
40
Customer reviews
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Impressed by the friendly staff upon check-in, which was already late at night. The food was varied and the restaurant staff were friendly. I recommend staying at Novotel Tangerang next time.
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Dewi A. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Highly recommended hotel in town that connects you directly to the mall and near to Soekarno-Hatta airport. Excellent hospitality, complete facilities, very recommended to bring your family for staycation. Will go back again on the next occasions. Thanks
+2
Find this review helpful?
Lidya A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was perfect staying here, our family was perfectly served well by friendly, kind, and helpful staff.
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A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The symposium event was held at Novotel Tangerang City, the room was spacious, the Friday prayer area was spacious and clean.
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1 people find it helpful
Ahmad R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It was really cool, the surprise for our 10th wedding anniversary from the employees there was written on the glass, it was simple but impressive, and they gave us a cake with the writing on it too. Oh, whether it's SOP or whatever, it's still cool, I'll definitely come back, thanks.
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Dwi R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
I requested to reschedule my reservation, and Novotel was very responsive and helpful. Thank you very much.
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F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Happy kids, friendly staff. Great facilities ❤️
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Thank you Novotel for providing good service.
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Rido T. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
My staycation here was truly special. Easy access to everything. The room was clean and fragrant. Oh yeah, Nisa was very helpful when I checked in. Thank you.
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l***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Hotel staff is friendly, rooms are clean
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1 people find it helpful
I***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Strategic location, comfortable room, friendly and helpful staff, nice place with complete facilities.
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very satisfied and impressed. Thank you to the very kind staff, Ms. Nurjanah, for upgrading our room. The staycation and playing in the pool were very enjoyable for the kids. The best.
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KANG G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
There were welcome messages: - on the mirror. - on the cake plate.
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Evan v. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The check-in and check-out went swiftly, the service is impeccable, even when faced with some issues like the bedroom phone not working, a technician came quickly! Hygiene is great, everyday housekeeping comes to clean the trash, quickly clean and at your request take any additional trash, also renew any essential items like towels or toothbrushes! Food is very tasty, you can dine in at the restaurant but I personally let them come to my room. The only thing may be the price could be high for some individuals. The atmosphere gives you comfort and a great feeling, making you also not anxious to ask any questions due to their great hospitality! Definitely come here if you want to be close to the airport, and the hotel is situated on the Tangcity Mall, quick and easy access to any foods and entertainment. The Supermall Karawaci is also approximately 15~30 minutes away, depending on the traffic. *From where I stayed in the hotel room, you can hear the traffic, but I didn't hear any of my hotel neighbors, only sometimes people in the corridor.
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Rian A. m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Clean, comfortable hotel, good service. TOP
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1 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Ms./Mrs. Rian A. M., Thank you for your excellent rating and wonderful short review. We are delighted to hear that you were impressed with the cleanliness of the hotel and the service of our team. We hope to welcome you back to Novotel Tangerang on your next stay. Sincerely, Vinna, Front Office Manager
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Johansyah
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Thank you for the excellent service
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Mikhayla
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Wonderful and fantastic!!! Good hotel and good service
1 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Ms Mikhayla, Thank you so much for your great rating and wonderful feedback. We’re truly happy to hear that you had a fantastic stay and enjoyed both the hotel and our service. Your kind words mean a lot to our team and motivate us to keep delivering the best experience possible. We look forward to welcoming you back to Novotel Tangerang soon. Warm regards, Vinna Front Office Manager
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It's really cool, the staff is friendly, the kids love to come here, especially when staying for the weekend, so there's a kids activity cooking class, my kids really enjoy it.
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2 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Valued Guest, Thank you so much for your excellent rating and review. We are delighted to hear that you and your family enjoyed your stay at Novotel Tangerang. We are especially happy to hear that the children enjoyed the kids' cooking class, particularly on weekends. Thank you also for your appreciation of our team's friendly service; this truly inspires everyone. We look forward to welcoming you and your family back again for another wonderful experience. Sincerely, Winna, Front Office Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Staff very fast response and friendly.
1 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Valued Guest, Thank you for your excellent rating and for sharing your experience with us. We’re delighted to hear that our staff were very responsive and friendly during your business stay. Your feedback truly motivates our team to continue delivering attentive and efficient service. We look forward to welcoming you back to Novotel Tangerang on your next visit. Warm regards, Vinna Front Office Manager
L***K
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Good facilities, affordable prices.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for the perfect rating and your kind feedback. We’re pleased to know that you enjoyed our facilities and found our pricing to be good value We truly appreciate your stay and look forward to welcoming you back to Novotel Tangerang. Warm regards Vinna Front Office Manager
Number of reviews per page
20
40

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Others 4 Novotel Tangerang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Tangerang

Traveloka (2,721)
Other sources (413)
8.6
Very Good
From 2,721 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Novotel Tangerang
All
Staff Friendliness (43)
Bedroom (43)
Ambiance (42)
Accessibility (41)
Bathroom (41)
Hotel Area (40)
Variety (39)
Room Space (38)
Surroundings (36)
Family Friendly (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novotel Tangerang

Number of reviews per page
20
40
Customer reviews
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Impressed by the friendly staff upon check-in, which was already late at night. The food was varied and the restaurant staff were friendly. I recommend staying at Novotel Tangerang next time.
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See original
Find this review helpful?
Profile Picture
Dewi A. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Highly recommended hotel in town that connects you directly to the mall and near to Soekarno-Hatta airport. Excellent hospitality, complete facilities, very recommended to bring your family for staycation. Will go back again on the next occasions. Thanks
+2
Find this review helpful?
Lidya A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was perfect staying here, our family was perfectly served well by friendly, kind, and helpful staff.
Translated by Google Icon
See original
Find this review helpful?
A***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The symposium event was held at Novotel Tangerang City, the room was spacious, the Friday prayer area was spacious and clean.
Translated by Google Icon
See original
1 people find it helpful
Ahmad R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It was really cool, the surprise for our 10th wedding anniversary from the employees there was written on the glass, it was simple but impressive, and they gave us a cake with the writing on it too. Oh, whether it's SOP or whatever, it's still cool, I'll definitely come back, thanks.
Translated by Google Icon
See original
Find this review helpful?
Dwi R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
I requested to reschedule my reservation, and Novotel was very responsive and helpful. Thank you very much.
Translated by Google Icon
See original
Find this review helpful?
F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Happy kids, friendly staff. Great facilities ❤️
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Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Thank you Novotel for providing good service.
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Find this review helpful?
Rido T. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
My staycation here was truly special. Easy access to everything. The room was clean and fragrant. Oh yeah, Nisa was very helpful when I checked in. Thank you.
Translated by Google Icon
See original
Find this review helpful?
l***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Hotel staff is friendly, rooms are clean
Translated by Google Icon
See original
1 people find it helpful
I***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Strategic location, comfortable room, friendly and helpful staff, nice place with complete facilities.
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very satisfied and impressed. Thank you to the very kind staff, Ms. Nurjanah, for upgrading our room. The staycation and playing in the pool were very enjoyable for the kids. The best.
Translated by Google Icon
See original
Find this review helpful?
KANG G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
There were welcome messages: - on the mirror. - on the cake plate.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Evan v. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The check-in and check-out went swiftly, the service is impeccable, even when faced with some issues like the bedroom phone not working, a technician came quickly! Hygiene is great, everyday housekeeping comes to clean the trash, quickly clean and at your request take any additional trash, also renew any essential items like towels or toothbrushes! Food is very tasty, you can dine in at the restaurant but I personally let them come to my room. The only thing may be the price could be high for some individuals. The atmosphere gives you comfort and a great feeling, making you also not anxious to ask any questions due to their great hospitality! Definitely come here if you want to be close to the airport, and the hotel is situated on the Tangcity Mall, quick and easy access to any foods and entertainment. The Supermall Karawaci is also approximately 15~30 minutes away, depending on the traffic. *From where I stayed in the hotel room, you can hear the traffic, but I didn't hear any of my hotel neighbors, only sometimes people in the corridor.
Read More
Find this review helpful?
Rian A. m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Clean, comfortable hotel, good service. TOP
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Ms./Mrs. Rian A. M., Thank you for your excellent rating and wonderful short review. We are delighted to hear that you were impressed with the cleanliness of the hotel and the service of our team. We hope to welcome you back to Novotel Tangerang on your next stay. Sincerely, Vinna, Front Office Manager
Translated by Google Icon
See original
Johansyah
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Thank you for the excellent service
Translated by Google Icon
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Find this review helpful?
Mikhayla
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Wonderful and fantastic!!! Good hotel and good service
1 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Ms Mikhayla, Thank you so much for your great rating and wonderful feedback. We’re truly happy to hear that you had a fantastic stay and enjoyed both the hotel and our service. Your kind words mean a lot to our team and motivate us to keep delivering the best experience possible. We look forward to welcoming you back to Novotel Tangerang soon. Warm regards, Vinna Front Office Manager
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It's really cool, the staff is friendly, the kids love to come here, especially when staying for the weekend, so there's a kids activity cooking class, my kids really enjoy it.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Valued Guest, Thank you so much for your excellent rating and review. We are delighted to hear that you and your family enjoyed your stay at Novotel Tangerang. We are especially happy to hear that the children enjoyed the kids' cooking class, particularly on weekends. Thank you also for your appreciation of our team's friendly service; this truly inspires everyone. We look forward to welcoming you and your family back again for another wonderful experience. Sincerely, Winna, Front Office Manager
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Verified Traveler
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Staff very fast response and friendly.
1 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Valued Guest, Thank you for your excellent rating and for sharing your experience with us. We’re delighted to hear that our staff were very responsive and friendly during your business stay. Your feedback truly motivates our team to continue delivering attentive and efficient service. We look forward to welcoming you back to Novotel Tangerang on your next visit. Warm regards, Vinna Front Office Manager
L***K
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Good facilities, affordable prices.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for the perfect rating and your kind feedback. We’re pleased to know that you enjoyed our facilities and found our pricing to be good value We truly appreciate your stay and look forward to welcoming you back to Novotel Tangerang. Warm regards Vinna Front Office Manager
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