Pacific Hotel Balikpapan

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8.3
/10
Very Good
7,859 reviews

What Guests Say About Their Stay

G***i

8.5
/ 10
It was fun. The room was clean, no odor. The toilet was clean. The staff was friendly. The food was delicious. The water heater wasn't fully hot. Once it was fully hot, it would cool down. But it was perfect for soaking and the water temperature was perfect for the kids. Overall, it was a really fun stay. I'll definitely be back! 😍
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Verified Traveler

10.0
/ 10
This has been my favorite hotel since 2016. It remains comfortable, clean, and the service is friendly. The room amenities are also very complete, and the price is relatively affordable.
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R***a

10.0
/ 10
I like it here because everything is great. From the prices to the service, everything is top-notch.
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R***i

10.0
/ 10
This hotel is a very comfortable place to stay. Whether traveling with family or for business, I always choose this hotel because of its strategic location and excellent quality at an affordable price.
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Siti K.

10.0
/ 10
I highly recommend staying here, as the staff are very friendly, check-in was quick, and the room was exactly what I booked. I just arrived from Bandung and stayed here for two nights. The price was quite affordable, and I stayed in two rooms for two nights. Breakfast was included, and the food was delicious. Next time I go on holiday with my family to Balikpapan, I'll definitely come back to stay here. Thank you, Hotel Pacific ☺
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In the Area
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Street Jend. A. Yani No: 33, Gn. Sari Ilir, Balikpapan City Center, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76121

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Pacific Balikpapan Pacific Hotel Balikpapan is located in area / city Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pacific Hotel Balikpapan

Street Jend. A. Yani No: 33, Gn. Sari Ilir, Balikpapan City Center, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76121
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Lobby Pacific Hotel Balikpapan
Lobby 2 Pacific Hotel Balikpapan

Discover More About Pacific Hotel Balikpapan

Welcome to Pacific Hotel Balikpapan, your premier destination for comfort and convenience in the heart of East Kalimantan. Whether you're visiting for business or leisure, Pacific Hotel Balikpapan offers a welcoming atmosphere and exceptional service to make your stay truly memorable. Discover the best of Balikpapan with ease, knowing that a comfortable and well-appointed haven awaits you.

Pacific Hotel Balikpapan Location

Pacific Hotel Balikpapan is strategically situated in the vibrant city of Balikpapan, East Kalimantan. Located at Jl. Jend. A. Yani No: 33, Gn. Sari Ilir, Balikpapan , Pusat Kota Balikpapan, Balikpapan, Kalimantan Timur, Indonesia, 76121, the hotel is approximately 15 minutes from the Sultan Aji Muhammad Sulaiman Sepinggan International Airport (BPN) and a convenient 10-minute drive from the bustling city center. The surrounding area offers a dynamic blend of commercial activity and local charm, making it an ideal base for exploring the region. The atmosphere around Pacific Hotel Balikpapan is one of accessibility and local flavor, with easy access to key business districts and popular local eateries.

Pacific Hotel Balikpapan Facilities & Services

Facilities for guests at Pacific Hotel Balikpapan are designed to cater to every need, ensuring a comfortable and enjoyable experience.

  • A refreshing outdoor swimming pool, open daily from 6:00 AM to 8:00 PM, perfect for a leisurely dip.
  • A well-equipped fitness center, available 24/7 for your workout needs.
  • Complimentary Wi-Fi access throughout the hotel premises.
  • Spacious meeting and banquet facilities for corporate events and celebrations.
  • A business center with essential services for our corporate travelers.
  • On-site dining options offering a variety of local and international cuisines.
  • 24-hour front desk service to assist with any requests.
  • Secure and complimentary on-site parking for guests.

Pacific Hotel Balikpapan Room Types

Discover a range of comfortable accommodations with diverse room types of Pacific Hotel Balikpapan, each designed to provide a relaxing retreat after a day of exploration or business.

  • Deluxe Room: Available with either a City View or Garden View. These rooms are non-smoking and some feature a bathtub for added comfort.
  • Executive Room: Offering enhanced amenities and a choice of City View or Ocean View. Non-smoking rooms are available, and some include a bathtub.
  • Suite: Our spacious suites provide the ultimate in comfort and luxury, with panoramic City Views. These rooms are non-smoking and come equipped with a bathtub.

Pacific Hotel Balikpapan is pleased to offer a limited number of pet-friendly rooms. Please note that specific conditions apply, and an additional cleaning fee of PHP 1,500 will be charged per pet, per stay, to ensure the comfort of all our guests.

Pacific Hotel Balikpapan Dining & Restaurants

Savor a delightful culinary journey at Pacific Hotel Balikpapan, where diverse dining options await to tantalize your taste buds.

  • The Coffee Shop: Open daily from 6:00 AM to 11:00 PM, this casual dining spot offers a breakfast buffet from 6:00 AM to 10:00 AM (estimated price per person: PHP 150), and an à la carte menu for lunch and dinner featuring local Indonesian specialties and international favorites.
  • The Lounge Bar: Perfect for unwinding, the Lounge Bar is open from 10:00 AM to 12:00 AM, serving a selection of refreshing beverages and light snacks.

Pacific Hotel Balikpapan Nearby Attractions and Activities

Explore the vibrant surroundings of Pacific Hotel Balikpapan and discover the many attractions that Balikpapan has to offer.

  • Monumen Bekantan: A prominent landmark celebrating the proboscis monkey, a unique species native to Borneo.
  • Pantai Lamaru: A beautiful stretch of beach known for its white sand and clear waters, perfect for relaxation and water sports.
  • E-Walk Balikpapan Superblock: A modern shopping and entertainment complex offering a wide array of retail outlets, dining options, and cinemas.
  • Taman Bekapai: A well-maintained city park offering a green oasis for leisurely strolls and family outings.
  • Museum Mulawarman: Located in the nearby city of Tenggarong, this museum showcases the rich history and culture of the Kutai Kartanegara Sultanate.

If you are looking for other activities around Pacific Hotel Balikpapan, check out the best deals on Traveloka: Recommended activities in Balikpapan!

How to Get to Pacific Hotel Balikpapan from the Airport

Getting to Pacific Hotel Balikpapan is convenient, with several transportation options available from Sultan Aji Muhammad Sulaiman Sepinggan International Airport (BPN). The airport transfer service of Pacific Hotel Balikpapan ensures a smooth arrival.

  • Hotel Private Airport Transfer: For the most seamless experience, Pacific Hotel Balikpapan offers a private airport transfer service. Please contact the hotel in advance to arrange this. Estimated cost: PHP 300-500.
  • Taxi: Metered taxis are readily available at the airport. The journey to the hotel typically takes around 15 minutes. Estimated cost: PHP 100-150.
  • Ride-hailing Service: You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. Estimated cost: PHP 80-120.

For more options, explore airport transfer services to find the best way to reach Pacific Hotel Balikpapan.

Summary of Why You Should Choose to Stay at Pacific Hotel Balikpapan

Pacific Hotel Balikpapan stands out as an excellent choice for travelers seeking comfort, convenience, and value.

  • Prime Location: Situated in a strategic area with easy access to the airport, city center, and local attractions.
  • Comfortable Accommodations: A variety of well-appointed rooms and suites to suit every traveler's needs.
  • Excellent Facilities: Enjoy amenities such as a swimming pool, fitness center, and on-site dining.
  • Warm Hospitality: Experience friendly service and a welcoming atmosphere throughout your stay.
  • Value for Money: Room rates at Pacific Hotel Balikpapan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Discover the best Room availability at Pacific Hotel Balikpapan and make your Booking Pacific Hotel Balikpapan today. For more options, you can Book budget hotels in Kalimantan Timur and Easily book domestic and international flights at low prices.

All facilities in Pacific Hotel Balikpapan

Fitness Center Pacific Hotel Balikpapan
Fitness Center
Functional Hall Pacific Hotel Balikpapan
Functional Hall
Common Space Pacific Hotel Balikpapan
Common Space
Lobby Pacific Hotel Balikpapan
Lobby
Exterior Pacific Hotel Balikpapan
Exterior

Hotel Services

  • Late check-out
  • Bellhop
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

Transportation

  • Area shuttle
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Pacific Hotel Balikpapan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. br /Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. br / Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.br /

Extra Breakfast

Accommodation charges IDR 48,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pacific Hotel Balikpapan
99
Number of floors in Pacific Hotel Balikpapan
8
Another facilities in Pacific Hotel Balikpapan
Late check-out, Bellhop, Express check-in, Front desk, 24-hour Receptionist

Frequently asked question in Pacific Hotel Balikpapan

What are available facilities at Pacific Hotel Balikpapan?
There are top facilites at Pacific Hotel Balikpapan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pacific Hotel Balikpapan?
The standard check-in time at Pacific Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Pacific Hotel Balikpapan provide breakfast?
Yes, Pacific Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pacific Hotel Balikpapan?
Pacific Hotel Balikpapan is a 3.0-star hotel.
How many floors does Pacific Hotel Balikpapan have?
Pacific Hotel Balikpapan has 8 floors.
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More Reviews from Other Guests in Pacific Hotel Balikpapan

Overall Ratings & Reviews Pacific Hotel Balikpapan

Traveloka (7,853)
Other sources (6)
8.4
Very Good
From 7,853 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Pacific Hotel Balikpapan
All
Staff Friendliness (181)
Distance to City Center (174)
Ambiance (173)
Bedroom (173)
Room Space (154)
Accessibility (149)
Bathroom (149)
Hotel Area (140)
Surroundings (137)
Check-in/out Time (129)
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Traveler Reviews Pacific Hotel Balikpapan

Number of reviews per page
20
40
Customer reviews
Susilowati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Always come back here, all the best
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Sweet W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff were all friendly. The lobby smelled great, and there was a welcome drink. The room was great and clean, and the bathroom had a bathtub, which made my kids feel at home. I'll be staying at Pacific again next time. Keep up the good work!
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1 people find it helpful
Accommodation's Reply
10 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Diah E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Enjoyed staying here. Always got connecting rooms upon request.
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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G***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It was fun. The room was clean, no odor. The toilet was clean. The staff was friendly. The food was delicious. The water heater wasn't fully hot. Once it was fully hot, it would cool down. But it was perfect for soaking and the water temperature was perfect for the kids. Overall, it was a really fun stay. I'll definitely be back! 😍
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1 people find it helpful
Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Old hotel but very comfortable to stay here.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Helena P. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I stayed here for 3 days, my second time here. The staff was incredibly friendly. Everything from the room, toilet, sheets, towels, and pillows were clean. The price was affordable. And what I loved most was the food, which was perfect for me and my kids. Love it 🩷
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+4
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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g***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Clean, comfortable rooms and friendly service.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The room is really nice, comfortable, there are lots of facilities, the staff is also friendly.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Andy G.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Nice place. The area around the hotel is busy.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Rinaldy R. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome! Affordable, clean room, TV, AC, and bathtub—all brand new! It's absolutely awesome!
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice place and clean room, heheh.
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Accommodation's Reply
27 Aug 2026
Dear Pacific Hotel guests, greetings from Pacific Hotel. We sincerely thank you for choosing Pacific Hotel Balikpapan. Reflecting your valuable feedback, we are committed to upholding our motto of "Clean and Comfortable Service" even more faithfully. We will listen attentively to your valuable suggestions and incorporate them into our service improvements. We hope to provide you with an unforgettable and enjoyable experience during your stay at Pacific Hotel Balikpapan. Thank you. Sincerely, The Management of Pacific Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This has been my favorite hotel since 2016. It remains comfortable, clean, and the service is friendly. The room amenities are also very complete, and the price is relatively affordable.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, delicious food at very affordable prices.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Mirnawati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
If you add a refrigerator and stove, it would be perfect.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Maya H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Recommended for staycation with family, especially for those with small children, highly recommended because there is a bathtub. The location is very strategic, in the city center. Close to the mosque, coin laundry, city point, alfamidi, just walk. The food all tastes seasoned, delicious. The room is also soundproof. The downside is the wardrobe doesn't have a freshener, so it smells a bit musty, and the TV picture is not very good anymore, the AC needs to be cleaned in room 310 because it's not cold enough. The refrigerator is great, cold, everything put in drinks is cold. For everything else, everything is good.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto "Clean and Comfortable," and we will take it into consideration for improvement. Specifically regarding the air conditioning and TV, we will proceed with immediate repairs to further enhance our services. Thank you for your comments. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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D***d
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 week(s) ago
When I checked in, the blanket didn't look like it had been changed. The next day, I went out to ask for a room cleaning, but it wasn't replaced, and instead, it was turned inside out. I've stayed here many times, almost every month, but this was the first time I was so disappointed.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will take your suggestions, particularly regarding blankets and linens, into consideration for immediate improvement. Our goal is to further enhance our service. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good facilities, delicious restaurant food, friendly hotel staff service.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Auliya R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
A very comfortable hotel, located in the city center. Furthermore, there's a mosque in front of the hotel, allowing Muslims to pray in congregation, even making morning prayers more solemn. To the right are dining options and a laundry service.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I like it here because everything is great. From the prices to the service, everything is top-notch.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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i***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Located in the city center, close to restaurants and shopping centers.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Lobby 4 Pacific Hotel Balikpapan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pacific Hotel Balikpapan

Traveloka (7,853)
Other sources (6)
8.4
Very Good
From 7,853 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Pacific Hotel Balikpapan
All
Staff Friendliness (181)
Distance to City Center (174)
Ambiance (173)
Bedroom (173)
Room Space (154)
Accessibility (149)
Bathroom (149)
Hotel Area (140)
Surroundings (137)
Check-in/out Time (129)
Sort by
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Traveler Reviews Pacific Hotel Balikpapan

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40
Customer reviews
Susilowati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Always come back here, all the best
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Sweet W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff were all friendly. The lobby smelled great, and there was a welcome drink. The room was great and clean, and the bathroom had a bathtub, which made my kids feel at home. I'll be staying at Pacific again next time. Keep up the good work!
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Diah E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Enjoyed staying here. Always got connecting rooms upon request.
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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G***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It was fun. The room was clean, no odor. The toilet was clean. The staff was friendly. The food was delicious. The water heater wasn't fully hot. Once it was fully hot, it would cool down. But it was perfect for soaking and the water temperature was perfect for the kids. Overall, it was a really fun stay. I'll definitely be back! 😍
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1 people find it helpful
Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Old hotel but very comfortable to stay here.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Helena P. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I stayed here for 3 days, my second time here. The staff was incredibly friendly. Everything from the room, toilet, sheets, towels, and pillows were clean. The price was affordable. And what I loved most was the food, which was perfect for me and my kids. Love it 🩷
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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g***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Clean, comfortable rooms and friendly service.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The room is really nice, comfortable, there are lots of facilities, the staff is also friendly.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Andy G.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Nice place. The area around the hotel is busy.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Rinaldy R. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome! Affordable, clean room, TV, AC, and bathtub—all brand new! It's absolutely awesome!
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice place and clean room, heheh.
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Accommodation's Reply
27 Aug 2026
Dear Pacific Hotel guests, greetings from Pacific Hotel. We sincerely thank you for choosing Pacific Hotel Balikpapan. Reflecting your valuable feedback, we are committed to upholding our motto of "Clean and Comfortable Service" even more faithfully. We will listen attentively to your valuable suggestions and incorporate them into our service improvements. We hope to provide you with an unforgettable and enjoyable experience during your stay at Pacific Hotel Balikpapan. Thank you. Sincerely, The Management of Pacific Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This has been my favorite hotel since 2016. It remains comfortable, clean, and the service is friendly. The room amenities are also very complete, and the price is relatively affordable.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, delicious food at very affordable prices.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Mirnawati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
If you add a refrigerator and stove, it would be perfect.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Maya H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Recommended for staycation with family, especially for those with small children, highly recommended because there is a bathtub. The location is very strategic, in the city center. Close to the mosque, coin laundry, city point, alfamidi, just walk. The food all tastes seasoned, delicious. The room is also soundproof. The downside is the wardrobe doesn't have a freshener, so it smells a bit musty, and the TV picture is not very good anymore, the AC needs to be cleaned in room 310 because it's not cold enough. The refrigerator is great, cold, everything put in drinks is cold. For everything else, everything is good.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto "Clean and Comfortable," and we will take it into consideration for improvement. Specifically regarding the air conditioning and TV, we will proceed with immediate repairs to further enhance our services. Thank you for your comments. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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D***d
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 week(s) ago
When I checked in, the blanket didn't look like it had been changed. The next day, I went out to ask for a room cleaning, but it wasn't replaced, and instead, it was turned inside out. I've stayed here many times, almost every month, but this was the first time I was so disappointed.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will take your suggestions, particularly regarding blankets and linens, into consideration for immediate improvement. Our goal is to further enhance our service. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good facilities, delicious restaurant food, friendly hotel staff service.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Auliya R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
A very comfortable hotel, located in the city center. Furthermore, there's a mosque in front of the hotel, allowing Muslims to pray in congregation, even making morning prayers more solemn. To the right are dining options and a laundry service.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I like it here because everything is great. From the prices to the service, everything is top-notch.
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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i***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Located in the city center, close to restaurants and shopping centers.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Number of reviews per page
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