Verified Traveler

Transit

8.5

/10

Reviewed 14 hour(s) ago

I like this hotel, the main thing is that in front of the hotel there is a mosque, on the left and right of the hotel there are lots of culinary options. I recommend this hotel.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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M***i

Leisure

8.2

/10

Reviewed 2 day(s) ago

The check-in and check-out process was fast, security was good, we were directed to park.

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1 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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R***i

Leisure

10.0

/10

Reviewed 5 day(s) ago

I would recommend it to others. The staff is friendly, the rooms are clean, and the bathrooms are also clean.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***y

10.0

/10

Reviewed 7 day(s) ago

A hotel near the heart of the city that is very clean and comfortable, the service is also satisfactory, definitely come back here again when I go to BPP later, the breakfast menu is also very delicious, check in did not take 15 minutes, even though it was very busy. Thank you Pacific Hotel BPP for having me, see you asap on my next trip 😎

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***a

8.8

/10

Reviewed 1 week(s) ago

The hotel is clean, the rooms are comfortable, and the breakfast is standard, with a limited selection of food, but it's delicious. The porridge is also delicious. Most importantly, the staff are very friendly 🥰

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1 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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E***a

10.0

/10

Reviewed 2 week(s) ago

The hotel is very clean. All the staff are friendly. The room is very comfortable. The bathroom is clean. Everything is okay.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***y

10.0

/10

Reviewed 2 week(s) ago

A hotel with a really good restaurant, close to the city center so everywhere is close, just walkable from the hotel, those who want to explore BPP culinary in Borneo must stay here. Thank you for having us Pacific Hotel BPP, come back here again for sure😎

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***y

9.4

/10

Reviewed 2 week(s) ago

The room is very nice, wide and spacious, there is a hairdryer, the hair is very clean, suitable for couples who want to honeymoon.

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2 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan

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R***a

Staycation

9.1

/10

Reviewed 3 week(s) ago

The service was excellent, friendly, and very fast. The security guards were also responsive, kind, and friendly. However, the motorcycle parking area is uncovered and very far away. 😭💪 But that's okay, it's totally worth it for a family stay, and I have no regrets whatsoever, as the facilities are also very complete. Plus, the comfortable rooms, with a dedicated smoking area, and the availability of tissues and coffee/tea, make it even more convenient. Thank you, Staff & Security team, continued success⭐⭐⭐⭐⭐ I'll definitely be back!🫶♥️

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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ah

agus h. p.

Leisure

10.0

/10

Reviewed 5 week(s) ago

I'm very happy, suitable for families

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Accommodation's Reply

09 Dec 2025

Dear Valued Guest of Pacific Hotel, Pacific Hotel would like to extend our warmest greetings to you. On behalf of our management and staff, we would like to thank you for choosing to stay at Pacific Hotel Balikpapan. Your suggestions or comments are our commitment to our slogan "Clean and Comfortable" and we will take your comments into consideration to improve and develop our services even further. Thank you for your comments. We hope that our services will be memorable and satisfying throughout your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management

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Verified Traveler

8.5

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and very helpful.

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1 people find it helpful

Accommodation's Reply

09 Dec 2025

Dear Valued Guest of Pacific Hotel, Pacific Hotel would like to extend our warmest greetings to you. On behalf of our management and staff, we would like to thank you for choosing to stay at Pacific Hotel Balikpapan. Your suggestions or comments are our commitment to our slogan "Clean and Comfortable" and we will take your comments into consideration to improve and develop our services even further. Thank you for your comments. We hope that our services will be memorable and satisfying throughout your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management

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A***i

Transit

7.9

/10

Reviewed 6 week(s) ago

I've stayed here several times. The first time was fine. The second time, the AC wasn't cold at all, and the check-out process took a long time. It's better to videotape your check-out so it doesn't take too long if someone's out of stock.

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1 people find it helpful

Accommodation's Reply

09 Dec 2025

Dear Valued Guest of Pacific Hotel, Pacific Hotel would like to extend our warmest greetings to you. On behalf of our management and staff, we would like to thank you for choosing to stay at Pacific Hotel Balikpapan. Your suggestions or comments are our commitment to our slogan "Clean and Comfortable" and we will take your comments into consideration to improve and develop our services even further. Thank you for your comments. We hope that our services will be memorable and satisfying throughout your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management

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R

Rihartanto

9.1

/10

Reviewed 6 week(s) ago

Clean, in the middle of the city. However, the room is not soundproof. The noise from the next room disturbs your rest.

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1 people find it helpful

Accommodation's Reply

26 Nov 2025

Dear Valued Guest of Pacific Hotel, With deepest regards from Pacific Hotel, On behalf of the management and staff, we would like to thank you for your trust and choosing to stay at Pacific Hotel Balikpapan. For your comments or suggestions, we are committed to implementing the slogan "Clean and Comfortable" and will take your comments into account to improve and develop the quality of our services. Thank you for your interest. We hope that you will have a memorable and enjoyable experience during your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management Committee

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Iman K.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Pacific Hotel, a very cool hotel & friendly staff

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1 people find it helpful

Accommodation's Reply

09 Dec 2025

Dear Valued Guest of Pacific Hotel, With deepest regards from Pacific Hotel, On behalf of the management and staff, we would like to thank you for your trust and choosing to stay at Pacific Hotel Balikpapan. For your comments or suggestions, we are committed to implementing the slogan "Clean and Comfortable" and will take your comments into account to improve and develop the quality of our services. Thank you for your interest. We hope that you will have a memorable and enjoyable experience during your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management Committee

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E

Ewiyansah

10.0

/10

Reviewed 7 week(s) ago

Very enjoyable and satisfying

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1 people find it helpful

Accommodation's Reply

26 Nov 2025

Dear Valued Guest of Pacific Hotel, Pacific Hotel would like to extend our warmest greetings to you. On behalf of our management and staff, we would like to thank you for choosing to stay at Pacific Hotel Balikpapan. Your suggestions or comments are our commitment to our slogan "Clean and Comfortable" and we will take your comments into consideration to improve and develop our services even further. Thank you for your comments. We hope that our services will be memorable and satisfying throughout your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management

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A***a

10.0

/10

Reviewed 7 week(s) ago

Check-in didn't wait until 2 o'clock, staff was friendly, hotel was clean and comfortable.

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1 people find it helpful

Accommodation's Reply

19 Nov 2025

Dear Valued Guest of Pacific Hotel, Pacific Hotel would like to extend our warmest greetings to you. On behalf of our management and staff, we would like to thank you for choosing to stay at Pacific Hotel Balikpapan. Your suggestions or comments are our commitment to our slogan "Clean and Comfortable" and we will take your comments into consideration to improve and develop our services even further. Thank you for your comments. We hope that our services will be memorable and satisfying throughout your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management

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E***s

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly and the security is responsive to all guests.

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Accommodation's Reply

19 Nov 2025

Dear Valued Guest of Pacific Hotel, Pacific Hotel would like to extend our warmest greetings to you. On behalf of our management and staff, we would like to thank you for choosing to stay at Pacific Hotel Balikpapan. Your suggestions or comments are our commitment to our slogan "Clean and Comfortable" and we will take your comments into consideration to improve and develop our services even further. Thank you for your comments. We hope that our services will be memorable and satisfying throughout your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management

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H***i

10.0

/10

Reviewed 7 week(s) ago

great, cool, comfortable, friendly service,

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3 people find it helpful

Accommodation's Reply

19 Nov 2025

Dear Valued Guest of Pacific Hotel, Pacific Hotel would like to extend our warmest greetings to you. On behalf of our management and staff, we would like to thank you for choosing to stay at Pacific Hotel Balikpapan. Your suggestions or comments are our commitment to our slogan "Clean and Comfortable" and we will take your comments into consideration to improve and develop our services even further. Thank you for your comments. We hope that our services will be memorable and satisfying throughout your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management

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E***a

Business

9.4

/10

Reviewed 7 week(s) ago

A pleasant experience staying at Hotel Pacific twice

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2 people find it helpful

Accommodation's Reply

19 Nov 2025

Dear Valued Guest of Pacific Hotel, Pacific Hotel would like to extend our warmest greetings to you. On behalf of our management and staff, we would like to thank you for choosing to stay at Pacific Hotel Balikpapan. Your suggestions or comments are our commitment to our slogan "Clean and Comfortable" and we will take your comments into consideration to improve and develop our services even further. Thank you for your comments. We hope that our services will be memorable and satisfying throughout your stay at Pacific Hotel Balikpapan. Best regards, Pacific Hotel Management

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Pacific Hotel Balikpapan

Overall Ratings & Reviews Pacific Hotel Balikpapan

8.5

8.5

8.2

8.7

8.4

Traveler Reviews Pacific Hotel Balikpapan

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