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Pesona Alam Resort & Spa
8.8
/10
Very Good
11,755 reviews
What Guests Say About Their Stay
Staff Friendliness (202)
Ambiance (195)
Bedroom (189)
Hotel Area (189)
Prima F. S.
10.0
/ 10
The food is very tasty, the staff is friendly, and the room is quiet and comfortable. Worth the price.
d***n
10.0
/ 10
This hotel is exceptional! Thanks for upgrading my room Traveloka & Hotel Pesona Alam! Pesona Alam Villa is best for the family vacation.
Arantxa M.
10.0
/ 10
This accommodation is perfect for honeymoon or family getaway. You can enjoy a wonderful view of nature. There's 2 swimming pool (adult + kids pool with warm water, so lovely!), some entertainment facilities (gym, play park for kids, mini golf, tennis meja and etc). I just stayed one night with my family. The bedroom are clean and comfy. I requested the baby crib (to be honest, I'm not expected too much but they fulfill it, really appreciate). Special thanks to Mr. Oki front office to gave us beautiful room with balcony. Also thanks to housekeeping team (forget his name, so sorry) who bring the baby crib. All staff really really friendly. Their service is truly amazing. Definitely will be back soon.
Adri R.
10.0
/ 10
Best from A to Z as always, ambience, facility, food, great view, nearest to Taman Safari, fast service and response. Next ill try their new Hotel Botanica.
Thita R. P.
10.0
/ 10
one stop short vacay getaway and a nice stay for NYE! it provides myriads spots to explore, was experiencing archery, freecycling around the broad resort, as well as mini golf, table tennis, etc within the hotel. also, great view to witness fireworks sea in the night. the interior was good and already include sofa inside the room. the breakfast was totally all good and satisfying. unluckily, the swimming pool wasn't too wide and consequently limit visitors to swim. other thing, the check-in waiting time quite too long, though the officer told they will notify when there's room available earlier. overall good and considerable for further relatives vacay. thanks!
In the Area
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Jl. Taman Safari No 101, Desa Cibeureum,Kecamatan Cisarua, Puncak, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Pesona Alam Resort & Spa
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What's around Pesona Alam Resort & Spa
Jl. Taman Safari No 101, Desa Cibeureum,Kecamatan Cisarua, Puncak, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Location
Pesona Alam Resort & Spa is located in area / city Cisarua.
About Pesona Alam Resort & Spa
Whether you are planning an event or other special occasions, Pesona Alam Resort & Spa is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Pesona Alam Resort & Spa, a wonderful accommodation for your family holiday.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Pesona Alam Resort & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Pesona Alam Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Pesona Alam Resort & Spa.
All facilities in Pesona Alam Resort & Spa
Swimming Pool
Common Space
Lobby
CleanAccommodation
Exterior
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor pool
- Outdoor pool
- Spa
General
- AC
- Ballroom
- Non-smoking room
- Smoking area
- Terrace
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
In-room Facilities
- Cable TV
- Hairdryer
- Minibar
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Bicycle rental
- Secure parking
Business Facilities
- Conference room
- Meeting facilities
Sports and Recreations
- Fitness center
- Table tennis
Accessibilty
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Pesona Alam Resort & Spa
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Deposit is needed IDR 350.000 (accepts cash, debit or credit card).
Deposit
Deposit IDR 350,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Pesona Alam Resort & Spa | 186 |
Number of floors in Pesona Alam Resort & Spa | 5 |
Another facilities in Pesona Alam Resort & Spa | 24-hour room service, Room service, Safety deposit box, WiFi in public area, Fitness center |
Frequently asked question in Pesona Alam Resort & Spa
What are available facilities at Pesona Alam Resort & Spa?
There are top facilites at Pesona Alam Resort & Spa such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pesona Alam Resort & Spa?
The standard check-in time at Pesona Alam Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pesona Alam Resort & Spa provide breakfast?
Yes, Pesona Alam Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pesona Alam Resort & Spa?
Pesona Alam Resort & Spa is a 4.0-star hotel.
How many floors does Pesona Alam Resort & Spa have?
Pesona Alam Resort & Spa has 5 floors.
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More Reviews from Other Guests in Pesona Alam Resort & Spa
Traveloka (11,721)
Other sources (34)
8.8
Very Good
From 11,721 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.7
Location
9.0
Service and Facilites
8.9
People often mention about Pesona Alam Resort & Spa
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Keramahan Staff (168)
Suasana (160)
Area Hotel (154)
Kamar Tidur (152)
Ramah Keluarga (151)
Lingkungan Sekitar (134)
Kamar Mandi (130)
Variasi (123)
Pilihan Aktivitas (122)
Rasa (121)
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Traveler Reviews Pesona Alam Resort & Spa
Number of reviews per page
20
40
Customer reviews
K***A
10.0
/10
Reviewed 3 day(s) ago
The service is good, the hotel area is very clean, there is a mini zoo and a playground for children, the breakfast menu is also extensive and delicious, I was quite satisfied with my 2-night staycation here.
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AP
Aurora P. H.
8.7
/10
Reviewed 1 week(s) ago
The staff is very helpful, friendly ❤️
It's just a shame that for a hotel with a price of 1 million (after tax and services), the room was very noisy, from the afternoon when I checked in until the morning when I wanted to check out:( especially because I have a baby. I kept waking up at night because the upstairs was so noisy :( then the second: the problem with the hot water pool for kids, the machine is still broken (recommended to go to botanica) it's a bit far from the room :( , and lastly, the refillable drinking water at the gym was empty or not refilled yet, I don't really know. That's all, other than that it's really okay, there are lots of facilities, the baby can explore many places :)
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1 people find it helpful
Accommodation's Reply
13 Sep 2025
"Dear our Valued guest,
Thank you for taking the time to share your input with us.
We truly value your feedback as it helps us improve and provide a better experience for all our guests.
If there’s anything else you’d like to share, please don’t hesitate to reach out.
We hope to have the pleasure of welcoming you back soon!""
Sincerely yours,
Handy Bunardy
General Manager"
KL
Kania L. S.
Leisure
10.0
/10
Reviewed 1 week(s) ago
Got my best experience at Puncak while visiting this place. My baby got so much joy n fun. Thank you so much.
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Accommodation's Reply
11 Sep 2025
Dear Valued Guest,
We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest.
We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa.
Naturally yours,
Handy Bunardy
General Manager
Y***n
Leisure
9.4
/10
Reviewed 1 week(s) ago
The atmosphere is cool, the distance to Taman Safari is very close, just a little slip, and if you want an alternative route, the exit is right next to Pesona Alam 😭. The staff service is good, if you stay in a villa, you can ask to be taken to the hotel pool to warm the water. The villa is no wonder, it's beautiful, and the atmosphere is also the best.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Valued Guest,
We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest.
We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa.
Naturally yours,
Handy Bunardy
General Manager
S***o
Leisure
10.0
/10
Reviewed 1 week(s) ago
The rooms are comfortable and clean, the food is also delicious, especially if you take the room package with breakfast and BBQ 👍👍
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Accommodation's Reply
11 Sep 2025
Dear Valued Guest,
We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest.
We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa.
Naturally yours,
Handy Bunardy
General Manager
O***r
10.0
/10
Reviewed 2 week(s) ago
It is a very nice hotel. I advise my family to stay in this hotel.
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear Valued Guest,
We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest.
We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa.
Naturally yours,
Handy Bunardy
General Manager
R***e
Staycation
10.0
/10
Reviewed 2 week(s) ago
It's truly a place that makes my kids never want to leave. It's so much fun, having access to Botanica too. It's the best!
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Accommodation's Reply
11 Sep 2025
Dear Valued Guest,
We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest.
We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa.
Naturally yours,
Handy Bunardy
General Manager
DL
DYAH L.
10.0
/10
Reviewed 2 week(s) ago
Very nice, comfortable and friendly for children
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Accommodation's Reply
11 Sep 2025
Dear Valued Guest,
We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest.
We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa.
Naturally yours,
Handy Bunardy
General Manager
KT
Kelvin T.
Leisure
8.5
/10
Reviewed 3 week(s) ago
what a great place for family to stay, it will be better if the mini zoo is for free, or if want to pay give more varieties of animal, but the staff all are very helpful and kind, we love to come again
Find this review helpful?
Accommodation's Reply
28 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
S***i
9.1
/10
Reviewed 4 week(s) ago
Friendly staff, comfortable room. When I first checked the room, I found out the toilet bidet was broken. I immediately informed the hotel staff and they quickly replaced it. Good job 👍
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Accommodation's Reply
28 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
A***i
Staycation
10.0
/10
Reviewed 4 week(s) ago
Nice place
AC not cold enough
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
s***y
10.0
/10
Reviewed 4 week(s) ago
Very very comfortable, recommended✨❤️
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Find this review helpful?
Accommodation's Reply
28 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
ja
juan a.
Staycation
10.0
/10
Reviewed 4 week(s) ago
The staycation was so much fun. I'll definitely be back. An unforgettable experience. The staff was so friendly. The best.
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
ja
juan a.
Staycation
10.0
/10
Reviewed 4 week(s) ago
The staycation was so much fun. I'll definitely be back. An unforgettable experience. The staff was so friendly. The best.
See original
1 people find it helpful
Accommodation's Reply
28 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
MM
Malvin M. Z.
Leisure
9.7
/10
Reviewed 4 week(s) ago
Close to the safari park and good facilities. Suggestion: The swimming pool could be warmer.
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Accommodation's Reply
28 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
K***a
Leisure
8.5
/10
Reviewed 5 week(s) ago
Very comfortable! The atmosphere is cool and fresh, the rooms are always clean, and the service is friendly. I've become a regular, this is my fifth time staying here, and it's always been a pleasure.
See original
1 people find it helpful
Accommodation's Reply
16 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
T***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
I've stayed here several times with my family and it never disappoints. The facilities are very complete, and the atmosphere is beautiful and pleasant. It's perfect for a family vacation with small children.
See original
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Valued Guest,
We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest.
We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa.
Naturally yours,
Handy Bunardy
General Manager
R***i
8.8
/10
Reviewed 5 week(s) ago
good place, good ambience, kids friendly. Looking for a hotel that is kids friendly? This is one of the reasons why I came back to Pesona, besides the staff who are agile, friendly, and the calm atmosphere. I will be back again.
See original
Find this review helpful?
Accommodation's Reply
16 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
A***i
Staycation
10.0
/10
Reviewed 5 week(s) ago
So peaceful, worth it for the price and an amazing stay experience, from all aspects it was very good.
See original
Find this review helpful?
Accommodation's Reply
16 Aug 2025
"Dear Valued Guest,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience at Pesona Alam Resort & Spa.
Our team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Naturally Yours,
Handy Bunardy
General Manager"
AM
Andri M.
10.0
/10
Reviewed 6 week(s) ago
Very pleasant, friendly staff, and clean rooms
See original
Find this review helpful?
Accommodation's Reply
06 Aug 2025
Dear Valued Guest,
We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest.
We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa.
Naturally yours,
Handy Bunardy
General Manager
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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