POP! Hotel Kelapa Gading

Hotels
Preferred Partner
8.3
/10
Very Good
10,617 reviews

What Guests Say About Their Stay

Surroundings (249)
Staff Friendliness (249)
Accessibility (233)
Bedroom (208)
ANDY
9.4
/ 10
I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.
A***n
9.4
/ 10
Our stay at POP Kelapa Gading on July 26-27, 2025, was very comfortable. The rooms were simple but clean, and the security was quick to greet guests and take online food orders. The strategic location makes it perfect for a short stay with excellent service!
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W***u
9.1
/ 10
Friendly hotel staff, favorite location, supportive atmosphere, great city view.
See original
Chong S. Y.
9.7
/ 10
The staff truly made this stay! From the warm welcome at reception to the helpful housekeeping crew, everyone went above and beyond. They answered all my questions with a smile and offered local recommendations that made my trip even better.
Ina S.
8.5
/ 10
Lokasinya strategis dekat dengan mal, kamarnya bersih, kamar mandi bersih, staff-nya helpful dan ramah.
In the Area
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Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named POP! Hotel Kelapa Gading Jakarta POP! Hotel Kelapa Gading is located in area / city East Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around POP! Hotel Kelapa Gading

Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240
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Lobby POP! Hotel Kelapa Gading
Lobby 2 POP! Hotel Kelapa Gading

Discover More About POP! Hotel Kelapa Gading

note: hotel was previously named POP! Hotel Kelapa Gading Jakarta

Location


POP! Hotel Kelapa Gading is located in area / city East Kelapa Gading.

About POP! Hotel Kelapa Gading

For you, travelers who wish to travel comfortably on a budget, POP! Hotel Kelapa Gading is the perfect place to stay that provides decent facilities as well as great services.

POP! Hotel Kelapa Gading is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

POP! Hotel Kelapa Gading is a hotel with great comfort and excellent service according to most hotel's guests.

POP! Hotel Kelapa Gading is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in POP! Hotel Kelapa Gading

Fitness Center POP! Hotel Kelapa Gading
Fitness Center
Functional Hall POP! Hotel Kelapa Gading
Functional Hall
Common Space POP! Hotel Kelapa Gading
Common Space
Lobby POP! Hotel Kelapa Gading
Lobby
Accommodation Services POP! Hotel Kelapa Gading
Accommodation Services

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Non-smoking room

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Free WiFi

Accommodation Policy & General Information in POP! Hotel Kelapa Gading

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

Additional Policy

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at POP! Hotel Kelapa Gading
266
Number of floors in POP! Hotel Kelapa Gading
14
Another facilities in POP! Hotel Kelapa Gading
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in POP! Hotel Kelapa Gading

What are available facilities at POP! Hotel Kelapa Gading ?
There are top facilites at POP! Hotel Kelapa Gading such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at POP! Hotel Kelapa Gading ?
The standard check-in time at POP! Hotel Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does POP! Hotel Kelapa Gading provide breakfast?
Yes, POP! Hotel Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of POP! Hotel Kelapa Gading ?
POP! Hotel Kelapa Gading is a 2.0-star hotel.
How many floors does POP! Hotel Kelapa Gading have?
POP! Hotel Kelapa Gading has 14 floors.
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More Reviews from Other Guests in POP! Hotel Kelapa Gading

Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (10,563)
Other sources (54)
8.4
Very Good
From 10,563 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.7

Location

8.8

Service and Facilites

8.3

People often mention about POP! Hotel Kelapa Gading
All
Staff Friendliness (152)
Surroundings (139)
Bedroom (139)
Ambiance (137)
Accessibility (125)
Bathroom (115)
Hotel Area (115)
Check-in/out Time (89)
Room Space (88)
Wifi (86)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Good hotel with connecting access to Mal Kelapa Gading
1 people find it helpful
ANDY
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.
Find this review helpful?
Isco M.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 week(s) ago
The drain was clogged and the towels were covered in blood and very dirty.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
johanes w.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
highly recommended for location and room facilities.. there is only one note about the breakfast menu which has no variation
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Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The service is okay, direct access to the mall, clean rooms
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Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Profile Picture
Andy D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The most comfortable hotel if you like malls... just a few steps from MKG because it is directly connected to the mall... The hotel staff provides very friendly service.. Really enjoyed staying at POP Hotel Kelapa Gading 🙏
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our friendly service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
s***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
for the Hotel Parking attendant at the Hotel.. SOP hotel guests cannot book or reserve parking locations! but yesterday anyone was able to book and reserve for parking??? I often stay and always follow the hotel SOP. If there is an SOP, I hope the treatment is the same. Thx
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Kapitan F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
So good staff and good experience.
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. We are glad to read that you had a good stay and that you were impressed with our hospitality. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
The bed sheet is dirty and has stains... looks like it hasn't been changed
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Friendly and fast service, clean and comfortable, pocket-friendly prices.
Translated by Google Icon
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, It was a pleasure having you with us. We are glad to read that you had a good stay experience with POP! Hotel Kelapa Gading. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is close to Kelapa Gading Mall and the staff is friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for staying. We feel grateful to read that you were impressed with our service as well as its strategic location. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to Hotel MKG 3, so no worries.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
Andreas I. G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Clean rooms, good service, near the mall, easy access to anywhere
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Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
W***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
This is my first time staying at this hotel, the service is friendly and good, but for the room, I'm sorry it smells of urine and there are rats, it's very disappointing. I hope the cleanliness can be improved because the room is very dirty and for the food it's just so-so with the price already above 500 thousand, I think it's unreasonable for breakfast to be like that... That's all my input
Read More
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Connecting to Kelapa Gading Mall. Competitive prices.
Translated by Google Icon
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thanks so much for sharing your review on your recent stay and we are glad to know that you enjoyed our location next to Summarecon Mall Kelapa Gading. Appreciate your comments and we hope that you will return to our hotel in the near future. Warmest regards, Francisco Holmes-Brown General Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Easy access to everywhere, close to the mall
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next trip. Warmest regards, Francisco Holmes-Brown General Manager
Number of reviews per page
20
40

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Lobby 4 POP! Hotel Kelapa Gading

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (10,563)
Other sources (54)
8.4
Very Good
From 10,563 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.7

Location

8.8

Service and Facilites

8.3

People often mention about POP! Hotel Kelapa Gading
All
Staff Friendliness (152)
Surroundings (139)
Bedroom (139)
Ambiance (137)
Accessibility (125)
Bathroom (115)
Hotel Area (115)
Check-in/out Time (89)
Room Space (88)
Wifi (86)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Good hotel with connecting access to Mal Kelapa Gading
1 people find it helpful
ANDY
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.
Find this review helpful?
Isco M.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 week(s) ago
The drain was clogged and the towels were covered in blood and very dirty.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
johanes w.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
highly recommended for location and room facilities.. there is only one note about the breakfast menu which has no variation
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The service is okay, direct access to the mall, clean rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Profile Picture
Andy D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The most comfortable hotel if you like malls... just a few steps from MKG because it is directly connected to the mall... The hotel staff provides very friendly service.. Really enjoyed staying at POP Hotel Kelapa Gading 🙏
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our friendly service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
s***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
for the Hotel Parking attendant at the Hotel.. SOP hotel guests cannot book or reserve parking locations! but yesterday anyone was able to book and reserve for parking??? I often stay and always follow the hotel SOP. If there is an SOP, I hope the treatment is the same. Thx
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Kapitan F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
So good staff and good experience.
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. We are glad to read that you had a good stay and that you were impressed with our hospitality. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
The bed sheet is dirty and has stains... looks like it hasn't been changed
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Friendly and fast service, clean and comfortable, pocket-friendly prices.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, It was a pleasure having you with us. We are glad to read that you had a good stay experience with POP! Hotel Kelapa Gading. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is close to Kelapa Gading Mall and the staff is friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for staying. We feel grateful to read that you were impressed with our service as well as its strategic location. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
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8.2
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
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Staycation
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8.8
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to Hotel MKG 3, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
Andreas I. G.
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9.4
/10
Reviewed 7 week(s) ago
Clean rooms, good service, near the mall, easy access to anywhere
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
W***e
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Staycation
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5.4
/10
Reviewed 7 week(s) ago
This is my first time staying at this hotel, the service is friendly and good, but for the room, I'm sorry it smells of urine and there are rats, it's very disappointing. I hope the cleanliness can be improved because the room is very dirty and for the food it's just so-so with the price already above 500 thousand, I think it's unreasonable for breakfast to be like that... That's all my input
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Verified Traveler
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10.0
/10
Reviewed 7 week(s) ago
Connecting to Kelapa Gading Mall. Competitive prices.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thanks so much for sharing your review on your recent stay and we are glad to know that you enjoyed our location next to Summarecon Mall Kelapa Gading. Appreciate your comments and we hope that you will return to our hotel in the near future. Warmest regards, Francisco Holmes-Brown General Manager
S***i
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Leisure
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9.4
/10
Reviewed 7 week(s) ago
Easy access to everywhere, close to the mall
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next trip. Warmest regards, Francisco Holmes-Brown General Manager
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