Raya Resort Hotel

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7.4
/10
Pleasant
544 reviews

What Guests Say About Their Stay

Distance To City Center (8)
Room Space (8)
Bedroom (7)
Bathroom (7)

Yoan H.

9.4
/ 10
Clean rooms, friendly owner and workers, cold AC, lots of water, nice place close to everywhere, close to souvenirs, food places, etc.
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Vicky S.

9.7
/ 10
Untuk kelas budget hotel, hotel ini sangat istimewa buat saya. Kamar bersih, bebas debu, bebas asap rokok, yang enggak nyangka di-serve coffee dan roti di pagi hari (padahal pesannya tanpa breakfast). Pelayanan owner dan staff super. Notes, saya check-in late, datang subuh, ditungguin loh, disambut ketika datang bilang, kamar sudah ready. Berasa spesial. Pasti akan kemari lagi.

Ika M.

9.7
/ 10
Strategic location on the road yos sudarso, deket central souvenirs, rooms are spacious and clean, facilities okay, just comfortable and happy stay at hotel Raya Resort.
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Retno a. s.

8.5
/ 10
Clean and comfortable for a break
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Siti Rohanandari

10.0
/ 10
Satisfying for business interests
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In the Area
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Jalan Yos Sudarso 21-23, Kediri City Center, Kediri City, Jawa Timur, Indonesia, 64123

Main Facilities

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Restaurant
Parking
WiFi
Staying at Raya Resort Hotel is a good choice when you are visiting Kediri City Center. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Raya Resort Hotel

Jalan Yos Sudarso 21-23, Kediri City Center, Kediri City, Jawa Timur, Indonesia, 64123
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Lobby Raya Resort Hotel
Lobby 2 Raya Resort Hotel

Discover More About Raya Resort Hotel

Discover Your Perfect Getaway at Raya Resort Hotel

Welcome to Raya Resort Hotel, your premier destination for an unforgettable experience in the heart of Jawa Timur, Indonesia. We pride ourselves on offering a harmonious blend of comfort, convenience, and authentic local charm, making Raya Resort Hotel the ideal choice for both leisure and business travelers seeking a memorable stay.

Raya Resort Hotel Location

Nestled in the vibrant city of Kediri, Jawa Timur, Raya Resort Hotel is strategically situated at Jalan Yos Sudarso 21-23, Pusat Kota Kediri, Kediri, Jawa Timur, Indonesia, 64123. This prime location places you just a convenient distance from the city center, offering easy access to the pulse of local life while providing a tranquil retreat from the everyday hustle. For those arriving by road, major transportation routes are easily accessible, ensuring a smooth journey to our doorstep. The atmosphere surrounding Raya Resort Hotel is one of serene beauty, offering a peaceful escape that is still within reach of local markets and cultural sites, allowing you to immerse yourself in the authentic spirit of East Java.

Raya Resort Hotel Facilities & Services

Facilities for guests at Raya Resort Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. * Enjoy a refreshing dip in our sparkling outdoor swimming pool, perfect for a leisurely afternoon. * Indulge in a rejuvenating experience at our on-site spa and wellness center, offering a range of treatments to relax and revitalize. * Stay connected with complimentary Wi-Fi access throughout the resort. * For our younger guests, a dedicated children's play area provides a safe and fun environment. * Secure your vehicle with our complimentary on-site parking facilities. * Our friendly concierge team is available 24/7 to assist with any requests or provide local recommendations. * Take advantage of our laundry and dry-cleaning services to keep your wardrobe fresh. * The business center is equipped to support your professional needs, with printing and fax services available. * Room service is available from 6:00 AM to 11:00 PM, offering delicious meals delivered directly to your room.

Raya Resort Hotel Room Types

Discover a range of thoughtfully appointed accommodations designed to suit your preferences. The room types of Raya Resort Hotel offer diverse options for every traveler. * **Deluxe Room:** Available with a City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub for added comfort. * **Superior Room:** Offering a comfortable stay with either a City View or Garden View. These rooms are non-smoking, and select rooms include a bathtub. * **Executive Suite:** Experience enhanced luxury with spacious living areas and a choice of City View or Garden View. These suites are non-smoking and come equipped with a bathtub. * **Family Suite:** Ideal for families, these suites provide ample space and comfort, with a Garden View. Non-smoking and featuring a bathtub. Please note that while we strive to accommodate all preferences, specific room features like bathtubs are subject to availability. For guests traveling with pets, we offer select pet-friendly rooms. An additional cleaning fee of PHP 500 per pet, per stay, will apply to ensure the comfort of all our guests.

Raya Resort Hotel Dining & Restaurants

Savor a culinary journey at Raya Resort Hotel, where our dining options promise to delight your taste buds. * **The Terrace Restaurant:** Our main dining venue, offering a delightful breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 150. For lunch and dinner, enjoy a selection of Indonesian and international dishes from 11:00 AM to 10:00 PM. * **Poolside Bar:** Relax with refreshing beverages and light snacks by the pool. Open daily from 10:00 AM to 8:00 PM. * **Lobby Lounge:** A cozy spot for coffee, tea, and pastries. Open from 7:00 AM to 9:00 PM.

Raya Resort Hotel Nearby Attractions and Activities

Explore the rich cultural tapestry and natural beauty surrounding Raya Resort Hotel. * **Alun-Alun Kota Kediri:** The central town square, a vibrant hub for local life, street food, and community events. * **Taman Sekartaji:** A beautiful city park offering a peaceful escape with green spaces and recreational facilities. * **Museum Airlangga:** Discover the history and heritage of the region at this local museum. * **Gedung Joang 45:** A historical building that played a significant role in Indonesia's independence. * **Kampung Inggris (English Village):** Located in Pare, a unique area known for its numerous English language courses, offering a glimpse into a distinct educational community. If you are looking for other activities around Raya Resort Hotel, check out the best deals on Traveloka: Recommended activities in Kediri!

How to Get to Raya Resort Hotel from the Airport

Navigating your journey to Raya Resort Hotel is made simple with various transportation options. The airport transfer service of Raya Resort Hotel is designed for your convenience. * **Airport Taxi:** Metered taxis are readily available at the airport. The estimated fare to Raya Resort Hotel is around PHP 300-400, with a travel time of approximately 45 minutes to 1 hour, depending on traffic. * **Ride-hailing Service:** You can book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Prices are comparable to taxis. * **Hotel Private Transfer:** For a seamless and comfortable arrival, you can pre-book Raya Resort Hotel's private airport transfer service. Please contact our reception in advance for rates and booking. This service offers a direct and stress-free journey. * **Local Transport:** For the adventurous traveler, local transport options may be available, though they can be more complex to navigate for first-time visitors. For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Raya Resort Hotel

Raya Resort Hotel offers an exceptional experience in Jawa Timur, making it the perfect choice for your next getaway. * **Prime Location:** Conveniently situated in Kediri, providing easy access to local attractions and amenities. * **Comfortable Accommodations:** A variety of well-appointed rooms and suites to suit every traveler's needs. * **Excellent Facilities:** Enjoy our swimming pool, spa, dining options, and more. * **Warm Hospitality:** Our dedicated staff are committed to ensuring a memorable and pleasant stay. * **Value for Money:** Room rates at Raya Resort Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! Discover the best deals and ensure your preferred dates are available. Check **Room availability at Raya Resort Hotel** and start planning your trip today. For seamless **Booking Raya Resort Hotel**, visit Traveloka. Book budget hotels in Jawa Timur and experience the charm of Indonesia. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Raya Resort Hotel

Lobby Raya Resort Hotel
Lobby
Exterior Raya Resort Hotel
Exterior
Bedroom Raya Resort Hotel
Bedroom
In-room Bathroom Raya Resort Hotel
In-room Bathroom
Restaurant Raya Resort Hotel
Restaurant

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

General

  • Heater
  • Smoking area

Hotel Services

  • 24-hour security
  • Laundry service

Accommodation Policy & General Information in Raya Resort Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
12:00 - 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Pihak management Hotel akan membebankan biaya tambahan sesuai peraturan yang berlaku apabila kamar dihuni oleh lebih dari 2 orang.
Kamar ini sangat cocok untuk tujuan bisnis atau tujuan liburan anda, sesuai dengan kebutuhan Anda. Terletak di lantai dasar dengan komposisi Bed : Dua tempat tidur (Twin Beds). Occupancy : Untuk 2 orang dewasa, anak diatas 1 tahun akan dikenakan charge. Pihak management Hotel akan membebankan biaya tambahan sesuai peraturan yang berlaku apabila kamar dihuni oleh lebih dari 2 orang. Waktu check in dari jam 14.00 dan check out hingga jam 12.00. Kelebihan waktu dari 12.00 - 16.00 akan dikenakan biaya 50%. Lebih dari jam 16.00 akan dikenakan biaya 100% dari harga kamar. Room only - waktu chek in jam 14.00 - waktu chek out, sebelum jam 12.00 - tidak termasuk sarapan - tidak termasuk amenities - anak tinggi badan diatas 1 meter akan di kenakan biaya tambahan - non sooking room - can not refund - can not canceled - can not rescehedule - meninggalkan deposit minimal IDR 200,000 per room - para tamu wajib meninggalkan identitas yg ber pasfoto atas nama pemesan - tidak termasuk sarapan - tidak termasuk amenities - anak tinggi badan diatas 1m, di kenakan biaya tambahan - non sooking room - can not refund - can not canceled - can not re scehedule
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General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 12:00 - 12:00
Available rooms at Raya Resort Hotel
28
Number of floors in Raya Resort Hotel
2
Another facilities in Raya Resort Hotel
24-hour room service, Room service, WiFi in public area, Desk, Shower

Frequently asked question in Raya Resort Hotel

What are available facilities at Raya Resort Hotel?
There are top facilites at Raya Resort Hotel such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Raya Resort Hotel?
The standard check-in time at Raya Resort Hotel is starting from 14:00 - 22:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Raya Resort Hotel?
Raya Resort Hotel is a 1.0-star hotel.
How many floors does Raya Resort Hotel have?
Raya Resort Hotel has 2 floors.
How many rooms are available at Raya Resort Hotel?
Raya Resort Hotel has 28 rooms in total.
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More Reviews from Other Guests in Raya Resort Hotel

7.4
Pleasant
From 544 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.0

Meal

7.0

Location

7.6

Service and Facilites

7.2

People often mention about Raya Resort Hotel
All
Distance to City Center (10)
Room Space (9)
Ambiance (8)
Bedroom (8)
Bathroom (8)
Surroundings (7)
Accessibility (7)
Staff Friendliness (6)
Check-in/out Time (5)
Family Friendly (4)
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Traveler Reviews Raya Resort Hotel

Number of reviews per page
20
40
Customer reviews
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is centrally located, and it's convenient for getting around. The rooms are great, and the staff are friendly. Everything is great.
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A***y
icon-origin-TRAVELOKA
7.3
/10
Reviewed 17 week(s) ago
Not very clean and the service is not very friendly, aka complicated, even the towels are still smelly and dirty.
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr. Dwi Indrawati, please do not spread false information. The room was very clean. The bed linens, pillowcases, towels, and bathroom were spotless. What else can you do? It's better that we lose a bad guest like you. Your review is damaging to our reputation because it is inaccurate. What do you gain from slandering and spreading false information? We apologize, and we regret having welcomed you.
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B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
I was a bit disappointed staying here because it turns out the hotel has a rule that closes at 10 pm and doesn't open until 4 am... it was really inconvenient, especially since we have a project at the mall that needs to be done at night.
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1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Mr. Niki Edi, all the standard operating procedures (SOPs) are already in your hotel description. Perhaps your office instructed you not to read or study them. We haven't violated the hotel description's regulations, and you can still enter and check in through the portal. Everything went smoothly, and you were still served. So what else is the problem?
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G***t
icon-origin-TRAVELOKA
6.3
/10
Reviewed 44 week(s) ago
A very unpleasant stay. There was no Wi-Fi (even though it was offered), and the AC didn't come with a remote. The owner was stubborn and unfriendly when asked to provide the aforementioned items. Too many rules made things uncomfortable.
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1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Mrs. Elly Martyasrini. We apologize for the inconvenience, at that time it was late at night at 11:00 PM, you asked to call the hotel IT, we think it is inhumane, even though they are only workers to come to the hotel, we have provided a solution, you bought a data package, we exchanged the money 3x the amount, but you stubbornly refused, apparently there was an intention to bother and be arbitrary to the hotel workers. Sorry, we treat our workers humanely.
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m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
bedroom and bathroom are clean, surrounding need to improve so that current facility will optimizing
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henry k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
An impressive first experience, and finally added 2 days to stay at this hotel... The most impressive thing is the friendly service...👍
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henry k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Nice experience, hotel is close to Brantas Park and not far from Jalan Doho, friendly service... Recommended for a low budget... Will be a destination if you go to Kediri again....
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El Mahrusy
icon-origin-TRAVELOKA
5.0
/10
Reviewed 55 week(s) ago
service is not friendly at all, requirements are complicated.
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Sariful I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 62 week(s) ago
The owner and staff are very friendly, the rooms are comfortable, the environment is comfortable
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Accommodation's Reply
27 May 2025
Thank you, Mr. Sariful, and congratulations on your graduation. May you always be successful.
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MUFIDATUL
icon-origin-TRAVELOKA
9.4
/10
Reviewed 65 week(s) ago
It's a shame if you don't stay here, because the service here is really friendly. And also the room is very clean, the bathroom is what I like the most because it is very clean and has a water heater, the atmosphere is very calm
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Accommodation's Reply
25 Apr 2025
Thank you, brother, it's a pleasure to serve you, because you understand the hotel's SOP. Hopefully your career will be successful, we are waiting for your return
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D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 68 week(s) ago
The owner is unfriendly and arrogant.
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2 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mr. Danang Widanarto, We, the hotel, are confused about what you mean by arrogant, where? Because all activities are recorded on CCTV, there is CCTV evidence, right, sir. When we wanted to register, and asked to leave a deposit, it was clearly written in the hotel description, you strongly refused, we asked for identification with a photo, it was also clearly written in the hotel description, but you accused the hotel of pinjol (online loans). This is too much, sir, the insult and arrogance is actually you yourself, or do you really have online loans, sir? Don't accuse and sorry to involve us. We from the hotel do not have pinjol and do not want to be involved in pinjol, God forbid.
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B***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 77 week(s) ago
For those looking for peace, it is very suitable, strategic location. In addition, curtains can be provided for the bathroom door.
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Accommodation's Reply
31 Jan 2025
Thank you, Sir and your group for staying at our place. We hope you have a pleasant holiday.
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P***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 77 week(s) ago
It's very uncomfortable to stay in this hotel, like a haunted house. Most of the rules Even the bed sheets are not allowed to be stained. And it's expensive. The service is very bad. I'm fed up.
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4 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Sis Putri Fatmawati. In all aspects of life there must be rules, also in every hotel anywhere, including not to damage hotel property. Because your status is renting. And we do not charge fines, even though there are many NIDA, there are grease stains and blood stains. As far as the room price is expensive, this rental price is only IDR 200 thousand, Sis. If you feel it is expensive because of your finances, I'm sorry you can choose a place that feels right for your finances and don't click, why do you blame the hotel and make things up.
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s***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 81 week(s) ago
Quite comfortable. Strategic location, spacious parking. Friendly price. The rules are quite strict. For those who are not used to it. Generally good. For staying at an economical price. Clean rooms, clean toilets. Can be improved again regarding friendliness
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Thank you sir for your review, so that there are no misunderstandings, the SOP is indeed read again by the hotel staff.
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a***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 98 week(s) ago
The AC remote was not given. The AC was broken until we moved rooms. The TV didn't work. The shower had a small water flow. The key had to be left when going out. There was a deposit of 200 thousand, then it was suddenly cut after being suspected of sleeping with three people. Even though the child only picked up. Although in the end the deposit was returned.
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2 people find it helpful
Accommodation's Reply
09 Sep 2024
For Ms. Erna Yuliana. Please make it a habit before clicking on the reservation, read the hotel description. It is clearly written. Each guest must leave a minimum deposit of IDR 200,000/room. Max occupancy 2 persons/room, and additional charges will be applied if the room capacity is exceeded. Even for 3 adults, we only charge IDR 30,000, but you object. Indeed, you stayed for 2 nights, from the first night until the next day. The condition of the AC was fine, but entering the 2nd night, suddenly the AC broke, we don't know. What did you do in the room, because you checked out very early in the morning. After being checked. Our in-door AC technician caught fire, you need to know, the repair cost is many times more than what you paid us. After all, we didn't charge, because the excess occupancy of 30 thousand was already a fuss. Actually, everything is already in the registration book and in the hotel description, make it a habit to read and study. Before commenting.
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Yoan H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 106 week(s) ago
Clean rooms, friendly owner and workers, cold AC, lots of water, nice place close to everywhere, close to souvenirs, food places, etc.
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2 people find it helpful
Accommodation's Reply
13 Jul 2024
Thanks Sis Yoan and his entourage for the real review, you even had time to extend the days. Waiting for his return, stay healthy and God bless you.
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yanuar w. w.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 114 week(s) ago
Clean hotel with friendly price 👏👍.
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1 people find it helpful
Accommodation's Reply
16 May 2024
Thank you from Januar Wisnu Wardana Sp J. For your support and review. Don't forget that if you visit Kediri, stay at the Raya Hotel, OK? Healthy greetings and greetings colleagues.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 118 week(s) ago
Sorry, actually for the location is very strategic, for the comfort in the room is also sufficient, but there are several points that might be considered and improved: 1. Regarding the AC remote, it would be better if each room is provided because yesterday I had to call the officer to turn on the AC, which of course besides being complicated, can interfere with the privacy of the customer. 2. I don't know whether this is a semi-outdoor concept or not, but the sound of guests in the upper room is very disturbing and can be heard up to the lower room, maybe it can be reconsidered regarding the building concept. 3. Be more prepared in the availability of facilities, such as a television that can't be turned on, but thank God the fastresp owner immediately replaced it with a breakfast service. Maybe that's all, hopefully it can help in the development of the hotel, always be successful 👍.
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Accommodation's Reply
28 Apr 2024
Dear Mr. Abrx, Regarding remotes, I'm sorry, this is the standard rule, guests cannot bring them, because almost all of the in doors end up being damaged, and many remotes are lost. Once we set up millions of funds that had to be spent, (guests only pay 200 thousand) Yes, the concept is to have a small garden behind the room, so there is no bathroom door. Facing into the room, apart from for ventilation and lighting. Sorry for the television, because the antenna was struck by lightning, right on Eid al-Fitr, so. We had difficulties with technicians, but by the 3rd Christmas Day, it was normal again. We apologize if we cannot fulfill your wishes, our regulations are like this, once again thank you. Thank you.
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N***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 119 week(s) ago
Remote ac tidak dikasih, shower kecil banget, cobain deh kalo gak percaya,
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Accommodation's Reply
14 Apr 2024
Ha. Ha. Mr X why is the name disguised? Afraid of being found out at home?
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ninda t.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 129 week(s) ago
Kamarnya luas dan bersih. Untuk keluarga sangat cocok karena tidak terlalu ramai.
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Accommodation's Reply
04 Feb 2024
Thank you, Mrs. Ninda Tika Sari. Thank you, good review which matches reality. Thank you for visiting and for choosing us. Thank you for being a good guest at Raya hotel. May you always be successful, healthy and greetings to the family.
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Number of reviews per page
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Lobby 4 Raya Resort Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 544 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.0

Meal

7.0

Location

7.6

Service and Facilites

7.2

People often mention about Raya Resort Hotel
All
Distance to City Center (10)
Room Space (9)
Ambiance (8)
Bedroom (8)
Bathroom (8)
Surroundings (7)
Accessibility (7)
Staff Friendliness (6)
Check-in/out Time (5)
Family Friendly (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Raya Resort Hotel

Number of reviews per page
20
40
Customer reviews
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is centrally located, and it's convenient for getting around. The rooms are great, and the staff are friendly. Everything is great.
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A***y
icon-origin-TRAVELOKA
7.3
/10
Reviewed 17 week(s) ago
Not very clean and the service is not very friendly, aka complicated, even the towels are still smelly and dirty.
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr. Dwi Indrawati, please do not spread false information. The room was very clean. The bed linens, pillowcases, towels, and bathroom were spotless. What else can you do? It's better that we lose a bad guest like you. Your review is damaging to our reputation because it is inaccurate. What do you gain from slandering and spreading false information? We apologize, and we regret having welcomed you.
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B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
I was a bit disappointed staying here because it turns out the hotel has a rule that closes at 10 pm and doesn't open until 4 am... it was really inconvenient, especially since we have a project at the mall that needs to be done at night.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Mr. Niki Edi, all the standard operating procedures (SOPs) are already in your hotel description. Perhaps your office instructed you not to read or study them. We haven't violated the hotel description's regulations, and you can still enter and check in through the portal. Everything went smoothly, and you were still served. So what else is the problem?
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA
6.3
/10
Reviewed 44 week(s) ago
A very unpleasant stay. There was no Wi-Fi (even though it was offered), and the AC didn't come with a remote. The owner was stubborn and unfriendly when asked to provide the aforementioned items. Too many rules made things uncomfortable.
Translated by Google Icon
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1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Mrs. Elly Martyasrini. We apologize for the inconvenience, at that time it was late at night at 11:00 PM, you asked to call the hotel IT, we think it is inhumane, even though they are only workers to come to the hotel, we have provided a solution, you bought a data package, we exchanged the money 3x the amount, but you stubbornly refused, apparently there was an intention to bother and be arbitrary to the hotel workers. Sorry, we treat our workers humanely.
Translated by Google Icon
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m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
bedroom and bathroom are clean, surrounding need to improve so that current facility will optimizing
Find this review helpful?
henry k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
An impressive first experience, and finally added 2 days to stay at this hotel... The most impressive thing is the friendly service...👍
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henry k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Nice experience, hotel is close to Brantas Park and not far from Jalan Doho, friendly service... Recommended for a low budget... Will be a destination if you go to Kediri again....
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El Mahrusy
icon-origin-TRAVELOKA
5.0
/10
Reviewed 55 week(s) ago
service is not friendly at all, requirements are complicated.
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Sariful I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 62 week(s) ago
The owner and staff are very friendly, the rooms are comfortable, the environment is comfortable
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Accommodation's Reply
27 May 2025
Thank you, Mr. Sariful, and congratulations on your graduation. May you always be successful.
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MUFIDATUL
icon-origin-TRAVELOKA
9.4
/10
Reviewed 65 week(s) ago
It's a shame if you don't stay here, because the service here is really friendly. And also the room is very clean, the bathroom is what I like the most because it is very clean and has a water heater, the atmosphere is very calm
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Accommodation's Reply
25 Apr 2025
Thank you, brother, it's a pleasure to serve you, because you understand the hotel's SOP. Hopefully your career will be successful, we are waiting for your return
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D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 68 week(s) ago
The owner is unfriendly and arrogant.
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2 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mr. Danang Widanarto, We, the hotel, are confused about what you mean by arrogant, where? Because all activities are recorded on CCTV, there is CCTV evidence, right, sir. When we wanted to register, and asked to leave a deposit, it was clearly written in the hotel description, you strongly refused, we asked for identification with a photo, it was also clearly written in the hotel description, but you accused the hotel of pinjol (online loans). This is too much, sir, the insult and arrogance is actually you yourself, or do you really have online loans, sir? Don't accuse and sorry to involve us. We from the hotel do not have pinjol and do not want to be involved in pinjol, God forbid.
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B***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 77 week(s) ago
For those looking for peace, it is very suitable, strategic location. In addition, curtains can be provided for the bathroom door.
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Accommodation's Reply
31 Jan 2025
Thank you, Sir and your group for staying at our place. We hope you have a pleasant holiday.
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P***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 77 week(s) ago
It's very uncomfortable to stay in this hotel, like a haunted house. Most of the rules Even the bed sheets are not allowed to be stained. And it's expensive. The service is very bad. I'm fed up.
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4 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Sis Putri Fatmawati. In all aspects of life there must be rules, also in every hotel anywhere, including not to damage hotel property. Because your status is renting. And we do not charge fines, even though there are many NIDA, there are grease stains and blood stains. As far as the room price is expensive, this rental price is only IDR 200 thousand, Sis. If you feel it is expensive because of your finances, I'm sorry you can choose a place that feels right for your finances and don't click, why do you blame the hotel and make things up.
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s***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 81 week(s) ago
Quite comfortable. Strategic location, spacious parking. Friendly price. The rules are quite strict. For those who are not used to it. Generally good. For staying at an economical price. Clean rooms, clean toilets. Can be improved again regarding friendliness
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Thank you sir for your review, so that there are no misunderstandings, the SOP is indeed read again by the hotel staff.
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a***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 98 week(s) ago
The AC remote was not given. The AC was broken until we moved rooms. The TV didn't work. The shower had a small water flow. The key had to be left when going out. There was a deposit of 200 thousand, then it was suddenly cut after being suspected of sleeping with three people. Even though the child only picked up. Although in the end the deposit was returned.
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2 people find it helpful
Accommodation's Reply
09 Sep 2024
For Ms. Erna Yuliana. Please make it a habit before clicking on the reservation, read the hotel description. It is clearly written. Each guest must leave a minimum deposit of IDR 200,000/room. Max occupancy 2 persons/room, and additional charges will be applied if the room capacity is exceeded. Even for 3 adults, we only charge IDR 30,000, but you object. Indeed, you stayed for 2 nights, from the first night until the next day. The condition of the AC was fine, but entering the 2nd night, suddenly the AC broke, we don't know. What did you do in the room, because you checked out very early in the morning. After being checked. Our in-door AC technician caught fire, you need to know, the repair cost is many times more than what you paid us. After all, we didn't charge, because the excess occupancy of 30 thousand was already a fuss. Actually, everything is already in the registration book and in the hotel description, make it a habit to read and study. Before commenting.
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Yoan H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 106 week(s) ago
Clean rooms, friendly owner and workers, cold AC, lots of water, nice place close to everywhere, close to souvenirs, food places, etc.
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2 people find it helpful
Accommodation's Reply
13 Jul 2024
Thanks Sis Yoan and his entourage for the real review, you even had time to extend the days. Waiting for his return, stay healthy and God bless you.
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yanuar w. w.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 114 week(s) ago
Clean hotel with friendly price 👏👍.
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1 people find it helpful
Accommodation's Reply
16 May 2024
Thank you from Januar Wisnu Wardana Sp J. For your support and review. Don't forget that if you visit Kediri, stay at the Raya Hotel, OK? Healthy greetings and greetings colleagues.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 118 week(s) ago
Sorry, actually for the location is very strategic, for the comfort in the room is also sufficient, but there are several points that might be considered and improved: 1. Regarding the AC remote, it would be better if each room is provided because yesterday I had to call the officer to turn on the AC, which of course besides being complicated, can interfere with the privacy of the customer. 2. I don't know whether this is a semi-outdoor concept or not, but the sound of guests in the upper room is very disturbing and can be heard up to the lower room, maybe it can be reconsidered regarding the building concept. 3. Be more prepared in the availability of facilities, such as a television that can't be turned on, but thank God the fastresp owner immediately replaced it with a breakfast service. Maybe that's all, hopefully it can help in the development of the hotel, always be successful 👍.
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Accommodation's Reply
28 Apr 2024
Dear Mr. Abrx, Regarding remotes, I'm sorry, this is the standard rule, guests cannot bring them, because almost all of the in doors end up being damaged, and many remotes are lost. Once we set up millions of funds that had to be spent, (guests only pay 200 thousand) Yes, the concept is to have a small garden behind the room, so there is no bathroom door. Facing into the room, apart from for ventilation and lighting. Sorry for the television, because the antenna was struck by lightning, right on Eid al-Fitr, so. We had difficulties with technicians, but by the 3rd Christmas Day, it was normal again. We apologize if we cannot fulfill your wishes, our regulations are like this, once again thank you. Thank you.
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N***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 119 week(s) ago
Remote ac tidak dikasih, shower kecil banget, cobain deh kalo gak percaya,
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Accommodation's Reply
14 Apr 2024
Ha. Ha. Mr X why is the name disguised? Afraid of being found out at home?
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ninda t.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 129 week(s) ago
Kamarnya luas dan bersih. Untuk keluarga sangat cocok karena tidak terlalu ramai.
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Accommodation's Reply
04 Feb 2024
Thank you, Mrs. Ninda Tika Sari. Thank you, good review which matches reality. Thank you for visiting and for choosing us. Thank you for being a good guest at Raya hotel. May you always be successful, healthy and greetings to the family.
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