Restu Bali Hotel

Hotels
8.2
/10
Very Good
1,580 reviews

What Guests Say About Their Stay

Surroundings (18)
Room Space (18)
Distance To City Center (16)
Accessibility (16)

T***i

10.0
/ 10
The place is comfortable, beautiful, complete facilities, including a refrigerator, hot shower. Every day the rooms are cleaned. Cheerful and cheerful. Very suitable for those who travel full day, going home early in the morning and returning late at night like me and my children. Go home to the hotel and rest straight away. That's what we did during our 10 day stay at Restu Bali. If you're tired, just cross the hotel and there's a massage & spa. 😁. Many other guests also stay here. There is a laundry service too. Fragrant and neat. The last day the children can have time to swim in the swimming pool area. Success always bless Bali Hotel. 🙏🏻.
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Pratama

9.7
/ 10
cheap hotel and very good amenities. strategic location on the side of Jalan Legian, from the front it looks ordinary but inside it looks luxurious

Dwi A. S.

10.0
/ 10
The hotel is nice and beautiful, there are 2 swimming pools, we come at 10 am and apparently can check in early, in front of the central road directly, near everywhere, can rent a motorbike too, the breakfast menu is varied and suitable for Indonesian people. Next time, if we go to Bali we will stay here again.
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Then M.

9.7
/ 10
perfect capsule hotel to stay in, very clean, fresh room. The staffs are very friendly, perfect for you who are a backpacker traveler !

MUHAMMAD Y. S.

8.5
/ 10
The waitress is very friendly, the place is also suitable for backpacker because it is directly on the roadside.
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In the Area
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Jalan Raya Legian No.113, Legian, Kuta, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Restu Bali Hotel is a good choice when you are visiting Legian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Restu Bali Hotel

Jalan Raya Legian No.113, Legian, Kuta, Bali, Indonesia, 80361
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Lobby Restu Bali Hotel
Lobby 2 Restu Bali Hotel

Discover More About Restu Bali Hotel

Welcome to Restu Bali Hotel, your ideal destination for an unforgettable Balinese experience. Nestled in the heart of Bali, Indonesia, Restu Bali Hotel offers a perfect blend of comfort, convenience, and authentic local charm. Whether you're planning a romantic getaway, a family vacation, or a solo adventure, Restu Bali Hotel promises a memorable stay. Room rates at Restu Bali Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Restu Bali Hotel Location

Restu Bali Hotel is strategically situated in the vibrant Kuta district of Badung, Bali. Located at Jalan Raya Legian No.113, Legian, Kuta, Bali, Indonesia, 80361, the hotel is approximately a 15-minute drive from Ngurah Rai International Airport (DPS), making it incredibly accessible for travelers. Its prime location places you within easy reach of the island's most sought-after attractions. The atmosphere surrounding Restu Bali Hotel is one of lively energy, with the famous Kuta Beach just a short walk away, offering stunning sunsets and a vibrant surf scene. You'll find yourself close to a plethora of dining options, shopping centers, and entertainment venues, ensuring you're always at the center of the action.

Restu Bali Hotel Facilities & Services

Facilities for guests at Restu Bali Hotel are designed to enhance your comfort and enjoyment throughout your stay. We pride ourselves on offering a comprehensive range of services to cater to every need.

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a day of exploring. Open daily from 7:00 AM to 7:00 PM. No additional fee.
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:30 AM to 10:00 PM.
  • Bar:

    Enjoy a relaxing drink at our bar, offering a selection of beverages. Open from 10:00 AM to 11:00 PM.
  • Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any requests.
  • Concierge Services:

    Get assistance with tour bookings, transportation, and local recommendations.
  • Luggage Storage:

    Available for guests who need to store their belongings before check-in or after check-out.
  • Daily Housekeeping:

    Ensuring your room is always clean and comfortable.
  • Free Parking:

    Ample parking space is available for guests who are traveling by car.

Restu Bali Hotel Room Types

Discover a variety of room types of Restu Bali Hotel, each thoughtfully designed to provide a comfortable and relaxing sanctuary. Whether you're traveling solo or with loved ones, we have the perfect accommodation for you.

  • Standard Room:

    A cozy and well-appointed room, available as non-smoking. Offers a comfortable stay for solo travelers or couples.
  • Deluxe Room:

    More spacious than the Standard Room, the Deluxe Room offers enhanced comfort and amenities. Available with a Garden View and as non-smoking. Some Deluxe Rooms feature a bathtub.
  • Superior Room:

    Offering a bit more space and refined decor, the Superior Room is ideal for those seeking a touch of luxury. Available with a Garden View and as non-smoking.
  • Suite:

    Our most luxurious option, the Suite provides ample space and premium amenities. Features a separate living area and a beautiful Garden View. Available as non-smoking and includes a bathtub.

All rooms are non-smoking to ensure a fresh environment for all our guests. Please inquire at the front desk for specific room availability and any potential additional fees for specific requests.

Restu Bali Hotel Dining & Restaurants

Indulge your taste buds at Restu Bali Hotel's dining establishments, where culinary excellence meets authentic Balinese hospitality. Our on-site restaurant offers a delightful gastronomic journey.

  • Restu Bali Restaurant:

    Experience a wide array of local Balinese specialties and international favorites. Enjoy breakfast from 6:30 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch or dinner is around PHP 500 - PHP 800.
  • Poolside Bar:

    Quench your thirst with refreshing drinks and light snacks by the pool. Open from 10:00 AM to 6:00 PM.

Restu Bali Hotel Nearby Attractions and Activities

Restu Bali Hotel is perfectly positioned to explore the best of Bali. Immerse yourself in the island's rich culture, stunning natural beauty, and vibrant atmosphere with these nearby attractions:

  • Kuta Beach:

    Just a short walk from the hotel, this iconic beach is famous for its golden sands, excellent surfing conditions, and breathtaking sunsets.
  • Discovery Shopping Mall:

    A premier shopping destination offering a wide range of international and local brands, dining options, and entertainment.
  • Waterbom Bali:

    A world-class water park providing thrilling rides and slides for all ages, perfect for a fun-filled family day out.
  • Ground Zero Monument:

    A poignant memorial site commemorating the victims of the 2002 Bali bombings, located in the heart of Kuta.
  • Seminyak Beach:

    A short drive away, Seminyak offers a more upscale beach experience with trendy cafes, boutiques, and beach clubs.

If you are looking for other activities around Restu Bali Hotel, check out the best deals on Traveloka: Recommended activities in Badung!

How to Get to Restu Bali Hotel from the Airport

Getting to Restu Bali Hotel from Ngurah Rai International Airport (DPS) is convenient and straightforward. We offer several options to suit your travel needs and budget. Understanding how to get to Restu Bali Hotel is key to a smooth arrival.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Our driver will meet you at the arrival hall and assist you with your luggage directly to the hotel. This service is available 24/7 and can be arranged in advance. The estimated cost is around PHP 500 - PHP 800, depending on the vehicle type. You can book this through our airport transfer services or directly with the hotel.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. The journey to Restu Bali Hotel typically takes 15-20 minutes and may cost between PHP 150 - PHP 250, depending on traffic.
  • Ride-hailing Services:

    You can also use popular ride-hailing services. Look for designated pick-up points outside the airport. Fares are generally comparable to metered taxis.
  • Pre-booked Transport:

    Many tour operators and travel agencies offer pre-booked transportation services from the airport. This can be a good option if you are part of a group or have specific requirements.

Summary of Why You Should Choose to Stay at Restu Bali Hotel

Restu Bali Hotel stands out as an exceptional choice for your Bali adventure, offering a perfect blend of comfort, convenience, and value. With a prime location in Kuta, you're just moments away from the beach, shopping, and dining. Our commitment to excellent service ensures a relaxing and enjoyable stay, making it easy to find room availability at Restu Bali Hotel for your desired dates. Booking Restu Bali Hotel is simple and rewarding, especially when you take advantage of special offers.

  • Prime Location:

    Steps away from Kuta Beach and close to major attractions and entertainment hubs.
  • Comfortable Accommodations:

    A range of well-appointed rooms to suit different needs and budgets.
  • Excellent Facilities:

    Enjoy our swimming pool, on-site dining, and complimentary Wi-Fi.
  • Friendly Service:

    Our dedicated staff are always ready to assist you for a memorable stay.
  • Great Value:

    Competitive pricing and special offers make Restu Bali Hotel an excellent choice.

Experience the best of Bali by choosing Restu Bali Hotel. For seamless booking and to discover exclusive deals, visit Traveloka. You can also Book budget hotels in Bali and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Restu Bali Hotel

Bar, Cafe and Lounge Restu Bali Hotel
Bar, Cafe and Lounge
Swimming Pool Restu Bali Hotel
Swimming Pool
Functional Hall Restu Bali Hotel
Functional Hall
Common Space Restu Bali Hotel
Common Space
Lobby Restu Bali Hotel
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Vegetarian meal

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Beach shuttle
  • Bicycle rental
  • Limited parking
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Shopping center shuttle (surcharge)

Public Facilities

  • Parking
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Sun loungers

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops

In-room Facilities

  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Restu Bali Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

at 02.00 pm

Additional Policy

at 02.00 pm

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Restu Bali Hotel
42
Number of floors in Restu Bali Hotel
3
Another facilities in Restu Bali Hotel
Bellhop, Concierge, Early Check-in, Express check-in, Express check-out

Frequently asked question in Restu Bali Hotel

What are available facilities at Restu Bali Hotel?
There are top facilites at Restu Bali Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Restu Bali Hotel?
The standard check-in time at Restu Bali Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Restu Bali Hotel provide breakfast?
Yes, Restu Bali Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Restu Bali Hotel?
Restu Bali Hotel is a 3.0-star hotel.
How many floors does Restu Bali Hotel have?
Restu Bali Hotel has 3 floors.
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More Reviews from Other Guests in Restu Bali Hotel

Overall Ratings & Reviews Restu Bali Hotel

Traveloka (1,496)
Other sources (84)
8.3
Very Good
From 1,496 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.8

Location

8.8

Service and Facilites

8.4

People often mention about Restu Bali Hotel
All
Bedroom (19)
Accessibility (17)
Ambiance (17)
Surroundings (16)
Room Space (16)
Distance to City Center (15)
Bathroom (15)
Hotel Area (15)
Staff Friendliness (14)
Wifi (11)
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Traveler Reviews Restu Bali Hotel

Number of reviews per page
20
40
Customer reviews
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 2 week(s) ago
Cramped parking, clogged sink, cockroaches, no hot water, and extremely dirty. I won't be staying at this hotel again.
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L***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
If you are a backpacker, then this is a good stay!
Find this review helpful?
M***A
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Restu Bali Hotel is one of the comfortable and affordable hotel options.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The place is fun and busy outside, but very quiet inside. It's easy to get to.
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1 people find it helpful
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 32 week(s) ago
The service staff is sometimes rude, sometimes friendly. The swimming pool is dirty, the food is not tasty, and the menu is limited.
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4 people find it helpful
b***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
fairly pricey room upgrade with in-room facilities
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1 people find it helpful
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Lino T.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 44 week(s) ago
The rooms were a bit smelly. The bathroom as well. The breakfast was not really great, but okay. The staff was really nice. But overall way too expensive for what you get.
4 people find it helpful
A***d
icon-origin-TRAVELOKA
7.3
/10
Reviewed 46 week(s) ago
feeling uncomfortable while staying here
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2 people find it helpful
k***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Friendly staff, clean rooms, cold AC.
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k***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Friendly staff, clean rooms, cold AC.
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3 people find it helpful
D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
Good, friendly, strategic location.
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
Awesome. Close to Kuta.
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2 people find it helpful
Prameswara M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Cool, friendly staff, 4 days stay here was a pleasant experience.
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7 people find it helpful
O***e
icon-origin-TRAVELOKA
6.0
/10
Reviewed 62 week(s) ago
The location is indeed strategic, but the hotel is old and neglected. I got a room at the back, the atmosphere was scary, the air conditioner in the room was not cold, like it was not using air conditioning, only a fan, the wardrobe door was already off, that night my children and I immediately checked out even though there was no refund even though we had booked for 2 nights, look for a better hotel so that your vacation is not spoiled by the hotel.
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5 people find it helpful
M***I
icon-Medical
Medical
icon-origin-TRAVELOKA
5.0
/10
Reviewed 62 week(s) ago
Very poorly maintained, the bedroom is full of mites. I couldn't sleep all night because of the itching.
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3 people find it helpful
Pongoh R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 69 week(s) ago
The hotel is really nice. Cool, quiet, the staff is very very very friendly and helpfulllll❤️ Definitely will come back to stay at Restu next time I go to Bali☀️🩵
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2 people find it helpful
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
This hotel is suitable for a short stay. The staff are friendly and accommodating, and the service is satisfactory. However, the interior is in need of a complete makeover. In the room where I stayed, the wall paint was peeling, which detracted from the overall experience.
4 people find it helpful
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 77 week(s) ago
Stayed 5 nights and the staff was very annoying. Not to mention the water coming out of the shower on the 2nd floor in front of the pool behind was very small. It felt like taking a shower in a light rain but the light rain was very small. I had extended it through the application but instead there was a knock on the door and the staff told me to check out the next day. Even though I extended it the night before. They said that in the group you should have checked out, meaning there was no clear communication between the staff that's why they knocked and opened the door from the outside. On the last day when I wanted to check out, there was a big cockroach in the room. I deliberately extended it because I had a sudden business and it happened to be raining. So I was a bit lazy to go out. Even though I had stayed here in 2015. But the service was not like this. Now it's annoying. The staff are all friendly, but what's annoying is that there is no clear communication between them. The receptionist should often check their email or system notifications in case someone extends. It's the same in other hotels. So there's no miscommunication between the receptionist and other staff. And there's no need to bang on the door, let alone be asked to check out.
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6 people find it helpful
Z***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 78 week(s) ago
very happy to stay at this hotel
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5 people find it helpful
G***o
icon-origin-TRAVELOKA
5.8
/10
Reviewed 80 week(s) ago
The bed has animals, for the rest it's ok
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10 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Restu Bali Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Restu Bali Hotel

Traveloka (1,496)
Other sources (84)
8.3
Very Good
From 1,496 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.8

Location

8.8

Service and Facilites

8.4

People often mention about Restu Bali Hotel
All
Bedroom (19)
Accessibility (17)
Ambiance (17)
Surroundings (16)
Room Space (16)
Distance to City Center (15)
Bathroom (15)
Hotel Area (15)
Staff Friendliness (14)
Wifi (11)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews Restu Bali Hotel

Number of reviews per page
20
40
Customer reviews
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 2 week(s) ago
Cramped parking, clogged sink, cockroaches, no hot water, and extremely dirty. I won't be staying at this hotel again.
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Find this review helpful?
L***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
If you are a backpacker, then this is a good stay!
Find this review helpful?
M***A
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Restu Bali Hotel is one of the comfortable and affordable hotel options.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The place is fun and busy outside, but very quiet inside. It's easy to get to.
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1 people find it helpful
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 32 week(s) ago
The service staff is sometimes rude, sometimes friendly. The swimming pool is dirty, the food is not tasty, and the menu is limited.
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4 people find it helpful
b***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
fairly pricey room upgrade with in-room facilities
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1 people find it helpful
Profile Picture
Lino T.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 44 week(s) ago
The rooms were a bit smelly. The bathroom as well. The breakfast was not really great, but okay. The staff was really nice. But overall way too expensive for what you get.
4 people find it helpful
A***d
icon-origin-TRAVELOKA
7.3
/10
Reviewed 46 week(s) ago
feeling uncomfortable while staying here
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2 people find it helpful
k***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Friendly staff, clean rooms, cold AC.
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k***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Friendly staff, clean rooms, cold AC.
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3 people find it helpful
D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
Good, friendly, strategic location.
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
Awesome. Close to Kuta.
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2 people find it helpful
Prameswara M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Cool, friendly staff, 4 days stay here was a pleasant experience.
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7 people find it helpful
O***e
icon-origin-TRAVELOKA
6.0
/10
Reviewed 62 week(s) ago
The location is indeed strategic, but the hotel is old and neglected. I got a room at the back, the atmosphere was scary, the air conditioner in the room was not cold, like it was not using air conditioning, only a fan, the wardrobe door was already off, that night my children and I immediately checked out even though there was no refund even though we had booked for 2 nights, look for a better hotel so that your vacation is not spoiled by the hotel.
Read More
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See original
5 people find it helpful
M***I
icon-Medical
Medical
icon-origin-TRAVELOKA
5.0
/10
Reviewed 62 week(s) ago
Very poorly maintained, the bedroom is full of mites. I couldn't sleep all night because of the itching.
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See original
3 people find it helpful
Pongoh R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 69 week(s) ago
The hotel is really nice. Cool, quiet, the staff is very very very friendly and helpfulllll❤️ Definitely will come back to stay at Restu next time I go to Bali☀️🩵
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2 people find it helpful
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
This hotel is suitable for a short stay. The staff are friendly and accommodating, and the service is satisfactory. However, the interior is in need of a complete makeover. In the room where I stayed, the wall paint was peeling, which detracted from the overall experience.
4 people find it helpful
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 77 week(s) ago
Stayed 5 nights and the staff was very annoying. Not to mention the water coming out of the shower on the 2nd floor in front of the pool behind was very small. It felt like taking a shower in a light rain but the light rain was very small. I had extended it through the application but instead there was a knock on the door and the staff told me to check out the next day. Even though I extended it the night before. They said that in the group you should have checked out, meaning there was no clear communication between the staff that's why they knocked and opened the door from the outside. On the last day when I wanted to check out, there was a big cockroach in the room. I deliberately extended it because I had a sudden business and it happened to be raining. So I was a bit lazy to go out. Even though I had stayed here in 2015. But the service was not like this. Now it's annoying. The staff are all friendly, but what's annoying is that there is no clear communication between them. The receptionist should often check their email or system notifications in case someone extends. It's the same in other hotels. So there's no miscommunication between the receptionist and other staff. And there's no need to bang on the door, let alone be asked to check out.
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6 people find it helpful
Z***y
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9.1
/10
Reviewed 78 week(s) ago
very happy to stay at this hotel
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5 people find it helpful
G***o
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5.8
/10
Reviewed 80 week(s) ago
The bed has animals, for the rest it's ok
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10 people find it helpful
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