Rizen Premiere Hotel

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8.0
/10
Very Good
3,389 reviews

What Guests Say About Their Stay

Winda M.

9.4
/ 10
Masyaallah, this is my first time staying at this hotel with my family. Overall, I really liked it. Next time, we'll stay here again.
See original

budi s.

10.0
/ 10
Upon check-in, the staff was friendly, and they showed us around and explained the room amenities and surroundings, as well as where to go if we had any questions. Convenient location, great views, and close to the dining area. Thank you, Rizen Premiere.
See original

B***y

8.5
/ 10
The receptionist was friendly and helpful, and the hotel staff were friendly and provided good service. The comfortable room was exactly as shown in the app photos. Recommended.
See original

Aal A.

9.4
/ 10
The hotel is very easy to access, as it's right on the main road. We arrived late at night, and the staff were very helpful, kindly helping us carry our luggage. Parking is also located in front of our room. Recommended for those looking for a hotel right on the main road.
See original

P***i

10.0
/ 10
comfortable place, clean rooms, clean toilets, everything is neatly arranged and well maintained, the large yard is suitable for enjoying the morning with cool air and beautiful views
See original
In the Area
See Map
Jl. Raya puncak KM 77, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Rizen Premiere Hotel is located in area / city Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Rizen Premiere Hotel

Jl. Raya puncak KM 77, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Lobby Rizen Premiere Hotel
Exterior 2 Rizen Premiere Hotel

Discover More About Rizen Premiere Hotel

Welcome to Rizen Premiere Hotel, your premier destination for an unforgettable stay in the heart of Jawa Barat, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Room rates at Rizen Premiere Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Rizen Premiere Hotel Location

Nestled in the vibrant Puncak area, Rizen Premiere Hotel is strategically situated at Jl. Raya puncak KM 77, Cisarua, Puncak, Jawa Barat, Indonesia, 16750. This prime location places you just a short drive from the bustling city center, offering easy access to major transportation routes and key attractions. The atmosphere surrounding Rizen Premiere Hotel is one of serene beauty, with lush greenery and breathtaking mountain views, making it an ideal escape for both leisure and business travelers seeking tranquility without compromising on accessibility.

Rizen Premiere Hotel Facilities & Services

Facilities for guests at Rizen Premiere Hotel are designed to cater to every need, ensuring a comfortable and enjoyable experience.

  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available for guests from 6:00 AM to 9:00 PM.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at our serene spa. Operating hours are from 10:00 AM to 8:00 PM. Prices start from PHP 1,500.
  • Children's Play Area:

    Little ones can enjoy a safe and fun environment at our dedicated children's play area. Open from 9:00 AM to 6:00 PM.
  • Free Parking:

    For guests arriving by car, complimentary parking is available on-site.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any requests.

Rizen Premiere Hotel Room Types

Discover a range of meticulously designed accommodations, offering the perfect sanctuary for every traveler. The room types of Rizen Premiere Hotel include options to suit various preferences and needs.

  • Deluxe Room:

    Available with either a City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Executive Suite:

    Offering expansive space and enhanced amenities, these suites provide a luxurious stay with stunning views. Options for City View or Garden View. Non-smoking. Bathtub included.
  • Family Room:

    Ideal for families traveling together, these spacious rooms provide ample comfort and convenience. Non-smoking. Bathtub available in select rooms.
  • Premier Suite:

    Our most exclusive offering, featuring premium furnishings and breathtaking vistas. Non-smoking. Bathtub included.

Rizen Premiere Hotel is pleased to offer pet-friendly rooms under specific conditions. An additional cleaning fee of PHP 500 per pet, per stay, will apply.

Rizen Premiere Hotel Dining & Restaurants

Savor a delightful culinary journey at Rizen Premiere Hotel, where exquisite flavors and a welcoming ambiance await.

  • The Garden Restaurant:

    Enjoy a delectable breakfast buffet featuring a wide array of international and local dishes. Estimated price per person: PHP 750. Operating hours: 6:30 AM - 10:30 AM.
  • Skyline Cafe:

    Relax with a cup of coffee or enjoy light snacks and pastries at our charming cafe. Estimated price per person: PHP 300. Operating hours: 10:00 AM - 9:00 PM.
  • The Terrace Bar:

    Unwind with expertly crafted cocktails and stunning sunset views. Estimated price per person: PHP 500. Operating hours: 5:00 PM - 12:00 AM.

Rizen Premiere Hotel Nearby Attractions and Activities

Explore the captivating surroundings of Rizen Premiere Hotel and discover the rich culture and natural beauty of Jawa Barat.

  • Taman Safari Indonesia:

    A renowned wildlife park where you can experience animals in a naturalistic setting.
  • Puncak Pass:

    Famous for its scenic viewpoints and cool mountain air, offering breathtaking panoramas of the tea plantations.
  • Kebun Raya Cibodas:

    A beautiful botanical garden showcasing a diverse collection of plants and trees.
  • Little Venice Kota Bunga:

    A charming themed park with canals and gondola rides, offering a unique European ambiance.
  • Telaga Warna:

    Known for its colorful lake, which changes hues depending on the light and mineral content.

If you are looking for other activities around Rizen Premiere Hotel, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to Rizen Premiere Hotel from the Airport

Navigating your journey to Rizen Premiere Hotel is made simple with various transportation options available. The airport transfer service of Rizen Premiere Hotel ensures a smooth transition from your arrival. Here's how to get to Rizen Premiere Hotel:

  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book our private airport transfer service. Prices start from PHP 2,500. Contact the hotel directly to arrange. This is the most direct way to reach Rizen Premiere Hotel.
  • Metered/Coupon Taxis:

    Available at the airport arrival terminals. The journey to Rizen Premiere Hotel typically takes 1.5 to 2 hours, depending on traffic. Estimated fare: PHP 800 - PHP 1,200.
  • Ride-hailing Services:

    You can book a ride-hailing service from the airport. Ensure you select a service that operates in the Puncak area. Estimated fare: PHP 700 - PHP 1,100.
  • Airport Premium Buses:

    Some premium bus services may operate routes that get you closer to the Puncak area, followed by a short taxi or ride-hailing trip. Check schedules upon arrival.

For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Rizen Premiere Hotel

Choosing Rizen Premiere Hotel means opting for a memorable and comfortable experience in Jawa Barat. With excellent room availability at Rizen Premiere Hotel, you're sure to find the perfect accommodation for your needs.

  • Prime Location:

    Situated in the scenic Puncak area, offering both tranquility and accessibility.
  • Exceptional Facilities:

    From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa, we have amenities to enhance your stay.
  • Diverse Room Options:

    A variety of room types cater to solo travelers, couples, and families, ensuring comfort for all.
  • Delicious Dining:

    Enjoy a range of culinary delights at our on-site restaurants and bar.
  • Convenient Access to Attractions:

    Easily explore popular tourist spots and natural wonders nearby.
  • Warm Hospitality:

    Our dedicated staff are committed to providing outstanding service.

Booking Rizen Premiere Hotel

is easy and convenient through Traveloka. Secure your ideal room today and look forward to an exceptional getaway.

Book budget hotels in Jawa Barat and experience the best of what this beautiful region has to offer.

Planning your trip? Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Rizen Premiere Hotel

Swimming Pool Rizen Premiere Hotel
Swimming Pool
Functional Hall Rizen Premiere Hotel
Functional Hall
Common Space Rizen Premiere Hotel
Common Space
Lobby Rizen Premiere Hotel
Lobby
Accommodation Services Rizen Premiere Hotel
Accommodation Services

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Theatre/auditorium

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast (surcharge)
  • Cafe
  • No alcohol

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage
  • Newspaper
  • Wedding service

Things to Do

  • Children play area
  • Garden
  • Outdoor pool

Transportation

  • Bus/truck parking
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Roll-in shower

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Pool or Snooker

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Rizen Premiere Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rizen Premiere Hotel
104
Number of floors in Rizen Premiere Hotel
3
Another facilities in Rizen Premiere Hotel
Ballroom, Banquet, Connecting rooms, Heater, Swimming pool

Frequently asked question in Rizen Premiere Hotel

What are available facilities at Rizen Premiere Hotel?
There are top facilites at Rizen Premiere Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rizen Premiere Hotel?
The standard check-in time at Rizen Premiere Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rizen Premiere Hotel provide breakfast?
Yes, Rizen Premiere Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rizen Premiere Hotel?
Rizen Premiere Hotel is a 3.0-star hotel.
How many floors does Rizen Premiere Hotel have?
Rizen Premiere Hotel has 3 floors.
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More Reviews from Other Guests in Rizen Premiere Hotel

8.0
Very Good
From 3,389 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.8

Location

8.5

Service and Facilites

8.1

People often mention about Rizen Premiere Hotel
All
Accessibility (111)
Staff Friendliness (103)
Ambiance (96)
Bedroom (86)
Hotel Area (83)
Family Friendly (77)
Bathroom (77)
Room Space (75)
Surroundings (71)
Check-in/out Time (59)
Sort by
Most Recent
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Traveler Reviews Rizen Premiere Hotel

Number of reviews per page
20
40
Customer reviews
Winda M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Masyaallah, this is my first time staying at this hotel with my family. Overall, I really liked it. Next time, we'll stay here again.
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1 people find it helpful
A***d
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, but I booked room 1206 for Deluxe, but paid the Executive price on the app. The difference was too great. The bathroom didn't have a shower curtain, so water splashed around when I showered. The sink drain was slow to drain (flooded). The food was simple but had a wide selection. The hotel's ambiance felt antique, like an old building.
Read More
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1 people find it helpful
M***o
icon-origin-TRAVELOKA
7.5
/10
Reviewed 4 week(s) ago
The wardrobe had nails sticking out. My hands were bleeding. The bathroom door was broken, moldy and rotting underneath. The electrical outlets were taped shut. The AC hoses were rusty and exposed. From the front, the hotel looked great, but I was fooled by the room.
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1 people find it helpful
F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable atmosphere, friendly service.
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Find this review helpful?
budi s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Upon check-in, the staff was friendly, and they showed us around and explained the room amenities and surroundings, as well as where to go if we had any questions. Convenient location, great views, and close to the dining area. Thank you, Rizen Premiere.
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1 people find it helpful
Profile Picture
Rudy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel was clean and tidy. However, it wasn't soundproof, as it was located right next to the road. At night, the sound of cars and motorbikes was quite loud.
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Maria K. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
Strategic location, friendly staff. Only the rooms are damp and old. The restaurant, especially, is dusty and dirty, so we didn't eat there.
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1 people find it helpful
B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The receptionist was friendly and helpful, and the hotel staff were friendly and provided good service. The comfortable room was exactly as shown in the app photos. Recommended.
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2 people find it helpful
F***I
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel staff are all friendly, and the breakfast is delicious, though not very varied. Get a superior balcony room for the best views.
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Kristian F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room was just like that. The staff, including security, were friendly. Breakfast was quite good. The ambiance was nice and beautiful. I forgot my ID card and had already returned home, but they helped me get it delivered. Thank you, Rizen Hotel.
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1 people find it helpful
A***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Good, friendly staff, and the view is really good.
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1 people find it helpful
Profile Picture
Tri S. A. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A highly recommended hotel for families who want to travel in the Puncak area, but the TV is not yet a Smart TV.
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1 people find it helpful
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Not fit to be a hotel, a dirty place that smells of mold, the AC is broken.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Book a room for your sister. The building is located below the 2nd floor, access is in front of the playground. The hallway is a bit narrow. The room is quite spacious but the walls are a bit loose, the children's clothes get white when they lean on it. And there are not enough tissues. The rest is okay, there is a bathtub. The water heater is on.
Read More
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2 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
I booked a room for my sister for 330,000 Rupiah, and it turned out to be a nice, clean room. The only downside was the extra bed's slightly smelly blanket. The water heater worked well, the amenities were complete, and it was close to the balcony, offering views of the city lights at night and the mountains in the morning. Awesome!
Read More
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Find this review helpful?
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
There are three main buildings. We got a room in the building to the right of the entrance. The hotel staff was friendly and helpful. We had a problem with the AC leaking, even though the staff said it was new. Eventually, we were moved to another room of the same type. The room was quite spacious, with complete amenities. However, the blanket was a bit dirty (yellow), perhaps due to age. Unfortunately, we didn't try the food there because we chose a room without breakfast.
Read More
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2 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly. The hotel itself is nice. The view is beautiful.
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Find this review helpful?
U***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Strategic location.. and suitable for families.
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2 people find it helpful
Dorra
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The room was clean, the service was good, and the pool was well maintained. However, I'd recommend avoiding granite tiles in the bathroom, as they're slippery and can be dangerous if you slip. In my room, the bathroom seemed to have a leak under the toilet, which can be fixed.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 10 week(s) ago
The hotel is actually comfortable, but it's poorly maintained, with many ceilings damaged and cupboards broken but not repaired. This ultimately makes the room and the view dirty. Overall, it's comfortable, and the staff is friendly and helpful. Early check-in is allowed. Thank you, Rizen Hotel.
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1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Rizen Premiere Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 3,389 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.8

Location

8.5

Service and Facilites

8.1

People often mention about Rizen Premiere Hotel
All
Accessibility (111)
Staff Friendliness (103)
Ambiance (96)
Bedroom (86)
Hotel Area (83)
Family Friendly (77)
Bathroom (77)
Room Space (75)
Surroundings (71)
Check-in/out Time (59)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Rizen Premiere Hotel

Number of reviews per page
20
40
Customer reviews
Winda M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Masyaallah, this is my first time staying at this hotel with my family. Overall, I really liked it. Next time, we'll stay here again.
Translated by Google Icon
See original
1 people find it helpful
A***d
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, but I booked room 1206 for Deluxe, but paid the Executive price on the app. The difference was too great. The bathroom didn't have a shower curtain, so water splashed around when I showered. The sink drain was slow to drain (flooded). The food was simple but had a wide selection. The hotel's ambiance felt antique, like an old building.
Read More
Translated by Google Icon
See original
1 people find it helpful
M***o
icon-origin-TRAVELOKA
7.5
/10
Reviewed 4 week(s) ago
The wardrobe had nails sticking out. My hands were bleeding. The bathroom door was broken, moldy and rotting underneath. The electrical outlets were taped shut. The AC hoses were rusty and exposed. From the front, the hotel looked great, but I was fooled by the room.
Translated by Google Icon
See original
1 people find it helpful
F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable atmosphere, friendly service.
Translated by Google Icon
See original
Find this review helpful?
budi s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Upon check-in, the staff was friendly, and they showed us around and explained the room amenities and surroundings, as well as where to go if we had any questions. Convenient location, great views, and close to the dining area. Thank you, Rizen Premiere.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Rudy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel was clean and tidy. However, it wasn't soundproof, as it was located right next to the road. At night, the sound of cars and motorbikes was quite loud.
Translated by Google Icon
See original
Find this review helpful?
Maria K. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
Strategic location, friendly staff. Only the rooms are damp and old. The restaurant, especially, is dusty and dirty, so we didn't eat there.
Translated by Google Icon
See original
1 people find it helpful
B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The receptionist was friendly and helpful, and the hotel staff were friendly and provided good service. The comfortable room was exactly as shown in the app photos. Recommended.
Translated by Google Icon
See original
2 people find it helpful
F***I
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel staff are all friendly, and the breakfast is delicious, though not very varied. Get a superior balcony room for the best views.
Translated by Google Icon
See original
Find this review helpful?
Kristian F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room was just like that. The staff, including security, were friendly. Breakfast was quite good. The ambiance was nice and beautiful. I forgot my ID card and had already returned home, but they helped me get it delivered. Thank you, Rizen Hotel.
Translated by Google Icon
See original
1 people find it helpful
A***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Good, friendly staff, and the view is really good.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Tri S. A. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A highly recommended hotel for families who want to travel in the Puncak area, but the TV is not yet a Smart TV.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Not fit to be a hotel, a dirty place that smells of mold, the AC is broken.
Translated by Google Icon
See original
Find this review helpful?
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Book a room for your sister. The building is located below the 2nd floor, access is in front of the playground. The hallway is a bit narrow. The room is quite spacious but the walls are a bit loose, the children's clothes get white when they lean on it. And there are not enough tissues. The rest is okay, there is a bathtub. The water heater is on.
Read More
Translated by Google Icon
See original
2 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
I booked a room for my sister for 330,000 Rupiah, and it turned out to be a nice, clean room. The only downside was the extra bed's slightly smelly blanket. The water heater worked well, the amenities were complete, and it was close to the balcony, offering views of the city lights at night and the mountains in the morning. Awesome!
Read More
Translated by Google Icon
See original
Find this review helpful?
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
There are three main buildings. We got a room in the building to the right of the entrance. The hotel staff was friendly and helpful. We had a problem with the AC leaking, even though the staff said it was new. Eventually, we were moved to another room of the same type. The room was quite spacious, with complete amenities. However, the blanket was a bit dirty (yellow), perhaps due to age. Unfortunately, we didn't try the food there because we chose a room without breakfast.
Read More
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly. The hotel itself is nice. The view is beautiful.
Translated by Google Icon
See original
Find this review helpful?
U***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Strategic location.. and suitable for families.
Translated by Google Icon
See original
2 people find it helpful
Dorra
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The room was clean, the service was good, and the pool was well maintained. However, I'd recommend avoiding granite tiles in the bathroom, as they're slippery and can be dangerous if you slip. In my room, the bathroom seemed to have a leak under the toilet, which can be fixed.
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8.3
/10
Reviewed 10 week(s) ago
The hotel is actually comfortable, but it's poorly maintained, with many ceilings damaged and cupboards broken but not repaired. This ultimately makes the room and the view dirty. Overall, it's comfortable, and the staff is friendly and helpful. Early check-in is allowed. Thank you, Rizen Hotel.
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