Royal Park Hotel - Samarinda

Hotels
Preferred Partner
8.3
/10
Very Good
2,689 reviews

What Guests Say About Their Stay

Bedroom (69)
Staff Friendliness (67)
Ambiance (60)
Room Space (60)

Sisilia N. R.

10.0
/ 10
The hotel staff is very friendly and the service is excellent. The food is delicious, and the facilities and location are easily accessible. Highly recommended.
See original

Giovanni A.

9.1
/ 10
Have visited several times, will always be the main priority of choice to stay in Samarinda. Strategic location, in the area of many foods and groceries, ATMs are close, staff are solutive asking for cutlery is helped very well, spacious room space, clean, fragrant, spacious bathroom, easy and fast check in / out process, fast elevator. Overall there is nothing lacking, keep it up, suggestion to replace the TV with a smart TV. Dear Hotel Royal Park, hopefully my wedding can be held happily at this hotel. Excellent service!
See original

E***h

9.4
/ 10
Always a hotel of choice for rest or vacation. The staff is friendly & helpful. The check in & check out process is also not complicated, the location is right in the middle of the city, close to places to eat, mini markets & shops. The facilities are also complete & the rooms are clean and fragrant.
See original

MOHAMAD I.

9.4
/ 10
Nice and clean, comfortable place to stay.
See original

Febrina Wijayanti

8.5
/ 10
The hotel is pleasant, clean and easy to reach.
See original
In the Area
See Map
Jl. Sentosa No.1 , Sungai Pinang, Samarinda, Kalimantan Timur, Indonesia, 75117

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Royal Park Hotel - Samarinda is located in area / city Pinang River. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Royal Park Hotel - Samarinda

Jl. Sentosa No.1 , Sungai Pinang, Samarinda, Kalimantan Timur, Indonesia, 75117
Discover More Places
Lobby Royal Park Hotel - Samarinda
Exterior 2 Royal Park Hotel - Samarinda

Discover More About Royal Park Hotel - Samarinda

Location


Royal Park Hotel - Samarinda is located in area / city Pinang River.

About Royal Park Hotel - Samarinda

For you, travelers who wish to travel comfortably on a budget, Royal Park Hotel - Samarinda is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Royal Park Hotel - Samarinda provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Royal Park Hotel - Samarinda, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Royal Park Hotel - Samarinda.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Park Hotel - Samarinda exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Park Hotel - Samarinda is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Royal Park Hotel - Samarinda is the right place to stay.

All facilities in Royal Park Hotel - Samarinda

Bar, Cafe and Lounge Royal Park Hotel - Samarinda
Bar, Cafe and Lounge
Fitness Center Royal Park Hotel - Samarinda
Fitness Center
Functional Hall Royal Park Hotel - Samarinda
Functional Hall
Common Space Royal Park Hotel - Samarinda
Common Space
Lobby Royal Park Hotel - Samarinda
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Massage
  • Spa

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Car rental

General

  • Smoking area

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Royal Park Hotel - Samarinda

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Royal Park Hotel - Samarinda
76
Number of floors in Royal Park Hotel - Samarinda
4
Another facilities in Royal Park Hotel - Samarinda
Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Royal Park Hotel - Samarinda

What are available facilities at Royal Park Hotel - Samarinda?
There are top facilites at Royal Park Hotel - Samarinda such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Park Hotel - Samarinda?
The standard check-in time at Royal Park Hotel - Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Royal Park Hotel - Samarinda?
Royal Park Hotel - Samarinda is a 3.0-star hotel.
How many floors does Royal Park Hotel - Samarinda have?
Royal Park Hotel - Samarinda has 4 floors.
How many rooms are available at Royal Park Hotel - Samarinda?
Royal Park Hotel - Samarinda has 76 rooms in total.
See All

More Reviews from Other Guests in Royal Park Hotel - Samarinda

8.3
Very Good
From 2,689 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.4

Service and Facilites

8.4

People often mention about Royal Park Hotel - Samarinda
All
Staff Friendliness (36)
Bedroom (34)
Ambiance (33)
Bathroom (33)
Hotel Area (32)
Distance to City Center (27)
Room Space (25)
Surroundings (24)
Accessibility (22)
Variety (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Park Hotel - Samarinda

Number of reviews per page
20
40
Customer reviews
J***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel, clean and affordable price
Translated by Google Icon
See original
Find this review helpful?
F***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
From the beginning of my stay at Royal Park Hotel Samarinda, they have always provided the best service… Thank you for everything I have experienced.
Translated by Google Icon
See original
Find this review helpful?
H***N
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Bathroom cleanliness to be carried out every day
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear H***N, Thank you for your feedback. We apologize if the bathroom cleanliness did not meet your expectations. We greatly appreciate this feedback and will take this feedback seriously to the housekeeping team to ensure consistent daily bathroom cleanliness according to service standards. We look forward to welcoming you back for an even better stay. Thank you.
A***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Friendly hotel staff during check-in process
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
10 Jan 2026
To: A*d. Thank you for your kind review. We are delighted to hear that you appreciated the friendliness of our staff during the check-in process. This compliment motivates the entire Royal Park Hotel team to continue striving for the best possible service. We hope to welcome you back on your next stay. Thank you.
Translated by Google Icon
See original
Rachmawan S. U.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Good places and services, the room is wide enough for deluxe type, and clean, but it will be more complete if put refrigerator. The staff so welcome and quick response, many of street food surround the hotel, great to stay here for business matters
2 people find it helpful
Accommodation's Reply
10 Jan 2026
For: Rachmawan S. U. Thank you for your positive review and feedback. We are pleased to know that you were satisfied with the location, service, cleanliness, and comfort of our Deluxe room. We also appreciate your suggestion regarding the refrigerator, which we will consider for future facility development. Your appreciation for the friendliness and responsiveness of our staff is an encouragement to the entire team. We hope to welcome you back to Hotel Royal Park, especially for business purposes, on your next visit. Thank you.
G***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
I've stayed here twice and nothing has changed. In my opinion, the receptionist was unfriendly and too cold. This might be a point for evaluation, as it impacts the service.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2026
To: G*a. Thank you for taking the time to share your experiences with your two stays at the Royal Park Hotel. We apologize if the demeanor of the reception staff did not meet your expectations of friendliness and warmth. This feedback is invaluable and will be taken seriously by management in order to improve the quality of the attitude and service of our staff, especially at the reception desk. We hope to provide you with an even better and more memorable stay in the future. Thank you.
Translated by Google Icon
See original
S***t
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
A bit far from the mall, spacious parking, clean and fragrant rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2026
To: S*t Thank you for your review and rating. We are delighted to hear that you enjoyed the spacious parking area and the clean, fragrant rooms. Although the location is somewhat far from shopping centers, we hope that the facilities and comfort we provided continued to make your stay enjoyable. We look forward to welcoming you back to the Royal Park Hotel on your next visit. Thank you.
Translated by Google Icon
See original
Ronald S.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
Air conditioning was not working good
1 people find it helpful
Accommodation's Reply
10 Jan 2026
For: Ronald S. Thank you for your feedback. We apologize for the inconvenience you experienced regarding the malfunctioning air conditioner. We greatly appreciate your feedback and have forwarded it to our team for immediate inspection and repair. We look forward to welcoming you back in the future with even greater comfort. Thank you.
Sugianto T.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The room was clean, the shower water pressure was minimal and the water was not hot.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2026
To: Mr. Sugiarnto T. Thank you for your review and feedback. We are pleased to hear that our room was clean. However, we apologize for the inconvenience caused by the inadequate shower water pressure and insufficient hot water supply. We have forwarded this feedback to the relevant team for immediate investigation and improvement. We hope to welcome you back for a more comfortable stay in the future. Thank you.
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and the rooms are also clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. E*a, Thank you for your positive review. We are delighted to hear that you were satisfied with our friendly staff and the cleanliness of the room we provided. Your compliments motivate the entire Royal Park Hotel team to continue striving for the best possible service. We hope to welcome you back for your next stay. Thank you. Sincerely, Royal Park Hotel
Translated by Google Icon
See original
Profile Picture
Zulfitrah R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
very good, very comfortable
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
To: Ms. Zulfitrah R. Thank you for your kind review. We are delighted to hear that you were very comfortable during your stay at the Royal Park Hotel. Your compliments are an encouragement to our entire team to continue providing the best service. We hope to welcome you back again in the future. Thank you. Sincerely, Royal Park Hotel
Translated by Google Icon
See original
Naufal R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
comfortable, clean room, varied breakfast, minus the wifi which keeps disappearing
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. Naufal R., Thank you for your review and rating. We are delighted to hear that you enjoyed the clean room and the varied breakfast options. We apologize for the inconvenience caused by the unstable WiFi signal. This feedback is invaluable and will be taken into consideration to improve our services in the future. We hope to welcome you back for an even better experience. Thank you.
Translated by Google Icon
See original
M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Good service, friendly staff, strategic location
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear M*i, Thank you for your positive review. We are delighted to hear that you were satisfied with our service, the friendliness of our staff, and the hotel's excellent location. Your compliments encourage the entire Royal Park Hotel team to continue striving to provide the best possible service. We hope to welcome you back again in the future. Thank you.
Translated by Google Icon
See original
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel is the best.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. S*i, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at the Royal Park Hotel. Your compliments inspire our entire team to continue striving for the best service and comfort. We hope to welcome you back on your next stay. Thank you.
Translated by Google Icon
See original
Profile Picture
Sisilia N. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel staff is very friendly and the service is excellent. The food is delicious, and the facilities and location are easily accessible. Highly recommended.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Cecilia N.R., Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of service, the food, the facilities, and the location of the Royal Park Hotel. Your compliments encourage our entire team to continue striving to maintain and improve the quality of our service. We hope to welcome you back on your next visit. Thank you.
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Clean, tidy room, soundproof from vehicle noise
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear M*d, Thank you very much for your positive rating and review. We are very pleased to hear that you were pleased with the clean and tidy room and the quiet atmosphere provided by the excellent soundproofing. Your kind words will encourage all of us at the Royal Park Hotel to continue to work hard to provide you with a comfortable stay. We look forward to welcoming you back again. Thank you.
Translated by Google Icon
See original
Profile Picture
taufik r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
The receptionist is terrible, just checking in took 45 minutes and they told me to wait.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Mr. Taufik R., Thank you for sharing your experience. We apologize for the inconvenience you experienced with the lengthy check-in process, which certainly did not meet our expected service standards. We value your feedback and will use it as a basis for management's evaluation to improve our reception procedures and make them faster and more efficient in the future. We hope to have the opportunity to welcome you back with even better service. Thank you for your feedback.
Translated by Google Icon
See original
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 30 week(s) ago
Overall good, just need to check the hallway lighting
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear I*a, Thank you for your review and feedback. We are delighted to hear that you were satisfied with your overall stay at the Royal Park Hotel. Your suggestion regarding the lighting in the corridors is greatly appreciated and will be taken into consideration to further improve guest comfort. We hope to welcome you back on your next stay. Thank you.
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
the bathroom is dirty, the bathroom door cannot be closed, cleanliness is very poor, the lights are not bright.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. R*y, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of the bathroom, the condition of the bathroom door, and the insufficient lighting, which certainly did not meet our service standards. We greatly appreciate your feedback and have forwarded it to the relevant team for immediate evaluation and improvement. We hope to welcome you back again for a more pleasant stay. Thank you.
Translated by Google Icon
See original
Rizky M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
It was a pleasure to spend the night at this hotel.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Mr. Rizki M., Thank you for your positive review. We are delighted to hear that you enjoyed your stay at the Royal Park Hotel. Your compliments encourage our entire team to continue striving to provide the best service and comfort. We hope to welcome you back on your next stay. Thank you.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Royal Park Hotel - Samarinda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 2,689 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.4

Service and Facilites

8.4

People often mention about Royal Park Hotel - Samarinda
All
Staff Friendliness (36)
Bedroom (34)
Ambiance (33)
Bathroom (33)
Hotel Area (32)
Distance to City Center (27)
Room Space (25)
Surroundings (24)
Accessibility (22)
Variety (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Park Hotel - Samarinda

Number of reviews per page
20
40
Customer reviews
J***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel, clean and affordable price
Translated by Google Icon
See original
Find this review helpful?
F***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
From the beginning of my stay at Royal Park Hotel Samarinda, they have always provided the best service… Thank you for everything I have experienced.
Translated by Google Icon
See original
Find this review helpful?
H***N
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Bathroom cleanliness to be carried out every day
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear H***N, Thank you for your feedback. We apologize if the bathroom cleanliness did not meet your expectations. We greatly appreciate this feedback and will take this feedback seriously to the housekeeping team to ensure consistent daily bathroom cleanliness according to service standards. We look forward to welcoming you back for an even better stay. Thank you.
A***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Friendly hotel staff during check-in process
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
10 Jan 2026
To: A*d. Thank you for your kind review. We are delighted to hear that you appreciated the friendliness of our staff during the check-in process. This compliment motivates the entire Royal Park Hotel team to continue striving for the best possible service. We hope to welcome you back on your next stay. Thank you.
Translated by Google Icon
See original
Rachmawan S. U.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Good places and services, the room is wide enough for deluxe type, and clean, but it will be more complete if put refrigerator. The staff so welcome and quick response, many of street food surround the hotel, great to stay here for business matters
2 people find it helpful
Accommodation's Reply
10 Jan 2026
For: Rachmawan S. U. Thank you for your positive review and feedback. We are pleased to know that you were satisfied with the location, service, cleanliness, and comfort of our Deluxe room. We also appreciate your suggestion regarding the refrigerator, which we will consider for future facility development. Your appreciation for the friendliness and responsiveness of our staff is an encouragement to the entire team. We hope to welcome you back to Hotel Royal Park, especially for business purposes, on your next visit. Thank you.
G***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
I've stayed here twice and nothing has changed. In my opinion, the receptionist was unfriendly and too cold. This might be a point for evaluation, as it impacts the service.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2026
To: G*a. Thank you for taking the time to share your experiences with your two stays at the Royal Park Hotel. We apologize if the demeanor of the reception staff did not meet your expectations of friendliness and warmth. This feedback is invaluable and will be taken seriously by management in order to improve the quality of the attitude and service of our staff, especially at the reception desk. We hope to provide you with an even better and more memorable stay in the future. Thank you.
Translated by Google Icon
See original
S***t
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
A bit far from the mall, spacious parking, clean and fragrant rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2026
To: S*t Thank you for your review and rating. We are delighted to hear that you enjoyed the spacious parking area and the clean, fragrant rooms. Although the location is somewhat far from shopping centers, we hope that the facilities and comfort we provided continued to make your stay enjoyable. We look forward to welcoming you back to the Royal Park Hotel on your next visit. Thank you.
Translated by Google Icon
See original
Ronald S.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
Air conditioning was not working good
1 people find it helpful
Accommodation's Reply
10 Jan 2026
For: Ronald S. Thank you for your feedback. We apologize for the inconvenience you experienced regarding the malfunctioning air conditioner. We greatly appreciate your feedback and have forwarded it to our team for immediate inspection and repair. We look forward to welcoming you back in the future with even greater comfort. Thank you.
Sugianto T.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The room was clean, the shower water pressure was minimal and the water was not hot.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2026
To: Mr. Sugiarnto T. Thank you for your review and feedback. We are pleased to hear that our room was clean. However, we apologize for the inconvenience caused by the inadequate shower water pressure and insufficient hot water supply. We have forwarded this feedback to the relevant team for immediate investigation and improvement. We hope to welcome you back for a more comfortable stay in the future. Thank you.
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and the rooms are also clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. E*a, Thank you for your positive review. We are delighted to hear that you were satisfied with our friendly staff and the cleanliness of the room we provided. Your compliments motivate the entire Royal Park Hotel team to continue striving for the best possible service. We hope to welcome you back for your next stay. Thank you. Sincerely, Royal Park Hotel
Translated by Google Icon
See original
Profile Picture
Zulfitrah R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
very good, very comfortable
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
To: Ms. Zulfitrah R. Thank you for your kind review. We are delighted to hear that you were very comfortable during your stay at the Royal Park Hotel. Your compliments are an encouragement to our entire team to continue providing the best service. We hope to welcome you back again in the future. Thank you. Sincerely, Royal Park Hotel
Translated by Google Icon
See original
Naufal R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
comfortable, clean room, varied breakfast, minus the wifi which keeps disappearing
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. Naufal R., Thank you for your review and rating. We are delighted to hear that you enjoyed the clean room and the varied breakfast options. We apologize for the inconvenience caused by the unstable WiFi signal. This feedback is invaluable and will be taken into consideration to improve our services in the future. We hope to welcome you back for an even better experience. Thank you.
Translated by Google Icon
See original
M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Good service, friendly staff, strategic location
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear M*i, Thank you for your positive review. We are delighted to hear that you were satisfied with our service, the friendliness of our staff, and the hotel's excellent location. Your compliments encourage the entire Royal Park Hotel team to continue striving to provide the best possible service. We hope to welcome you back again in the future. Thank you.
Translated by Google Icon
See original
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel is the best.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. S*i, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at the Royal Park Hotel. Your compliments inspire our entire team to continue striving for the best service and comfort. We hope to welcome you back on your next stay. Thank you.
Translated by Google Icon
See original
Profile Picture
Sisilia N. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel staff is very friendly and the service is excellent. The food is delicious, and the facilities and location are easily accessible. Highly recommended.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Cecilia N.R., Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of service, the food, the facilities, and the location of the Royal Park Hotel. Your compliments encourage our entire team to continue striving to maintain and improve the quality of our service. We hope to welcome you back on your next visit. Thank you.
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Clean, tidy room, soundproof from vehicle noise
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear M*d, Thank you very much for your positive rating and review. We are very pleased to hear that you were pleased with the clean and tidy room and the quiet atmosphere provided by the excellent soundproofing. Your kind words will encourage all of us at the Royal Park Hotel to continue to work hard to provide you with a comfortable stay. We look forward to welcoming you back again. Thank you.
Translated by Google Icon
See original
Profile Picture
taufik r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
The receptionist is terrible, just checking in took 45 minutes and they told me to wait.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Mr. Taufik R., Thank you for sharing your experience. We apologize for the inconvenience you experienced with the lengthy check-in process, which certainly did not meet our expected service standards. We value your feedback and will use it as a basis for management's evaluation to improve our reception procedures and make them faster and more efficient in the future. We hope to have the opportunity to welcome you back with even better service. Thank you for your feedback.
Translated by Google Icon
See original
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 30 week(s) ago
Overall good, just need to check the hallway lighting
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear I*a, Thank you for your review and feedback. We are delighted to hear that you were satisfied with your overall stay at the Royal Park Hotel. Your suggestion regarding the lighting in the corridors is greatly appreciated and will be taken into consideration to further improve guest comfort. We hope to welcome you back on your next stay. Thank you.
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
the bathroom is dirty, the bathroom door cannot be closed, cleanliness is very poor, the lights are not bright.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. R*y, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of the bathroom, the condition of the bathroom door, and the insufficient lighting, which certainly did not meet our service standards. We greatly appreciate your feedback and have forwarded it to the relevant team for immediate evaluation and improvement. We hope to welcome you back again for a more pleasant stay. Thank you.
Translated by Google Icon
See original
Rizky M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
It was a pleasure to spend the night at this hotel.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Mr. Rizki M., Thank you for your positive review. We are delighted to hear that you enjoyed your stay at the Royal Park Hotel. Your compliments encourage our entire team to continue striving to provide the best service and comfort. We hope to welcome you back on your next stay. Thank you.
Translated by Google Icon
See original
Number of reviews per page
20
40