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Royal Safari Garden Resort & Convention
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Royal Safari Garden Resort & Convention
8.5
/10
Very Good
14,290 reviews
What Guests Say About Their Stay
Family Friendly (383)
Staff Friendliness (381)
Ambiance (362)
Hotel Area (358)
Adella P.
9.7
/ 10
Very comfortable and convenient to stay in Panda, various outdoor activities for kids, the kiddos enjoyed it a lot and cried in the last day of staying because my little one did not want to go home😀
Ceria
8.4
/ 10
Check in: a quick check in (around 5-10mins), but a few of guests was angry, they already in queue for about 1 hour. I came 4.30pm. Room panda deluxe: Big room, clean, looks like a new room. We can park our car in front of the room (request room with odd number, it has better view rather than even number). Bathroom: clean, but there is a puddle of due to the uneven floor. Breakfast: not too special. Entertainment: full of fun, complete attraction and games. Kids so happy. Really a family hotel, one stop full entertainment hotel. Staff: helpful and nice
Tantia T.
9.7
/ 10
Great experience staying at the hotel. A lot of activates can be done, my son was very happy: feeding the animals, swimming in the water park.
Rama D.
9.7
/ 10
Great place for a staycation with family, lots of attraction for kids. And they can interact with animals. We stayed at the new Panda room, the view from our room is quite relaxing. It's great and nothing to complain about, the only downside it that the water heater seems not able to cope with too many users at the same time. Took a bath at 6 pm and the water is barely lukewarm, as it was no probably when bathing at 11 am. Definitely will come again with a big family.
Eric S.
9.1
/ 10
Its the best place to stay if you want to visit Safari Park, due to location. There are many foods nearby including Cimory and Pizza Hut as well. The hotel is nicely built with lots of animals, more of a miniature of safari park. The only drawbacks are the food (breakfast is so decent, don't buy the woodfired pizza, you'll regret it) and cleanliness of the bedsheet. Otherwise, it would get a perfect score.
In the Area
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Jl. Raya Puncak No. 601, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Jl. Raya Puncak No. 601, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Discover More About Royal Safari Garden Resort & Convention
Location
Staying at Royal Safari Garden Resort & Convention is a good choice when you are visiting Cisarua.
About Royal Safari Garden Resort & Convention
Not only located within easy reach of various places of interests for your adventure, but staying at Royal Safari Garden Resort & Convention will also give you a pleasant stay.
For you, travelers who wish to travel comfortably on a budget, Royal Safari Garden Resort & Convention is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Royal Safari Garden Resort & Convention is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Royal Safari Garden Resort & Convention, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Royal Safari Garden Resort & Convention, which you rarely find in other places.
If you plan to have a long-term stay, staying at Royal Safari Garden Resort & Convention is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Royal Safari Garden Resort & Convention exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Royal Safari Garden Resort & Convention is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Royal Safari Garden Resort & Convention.
All facilities in Royal Safari Garden Resort & Convention
Swimming Pool
Entertainment Facility
Fitness Center
Lobby
Exterior
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Recreation room
- Rooftop terrace
- Terrace
Sports and Recreations
- Badminton
- Billiard
- Cycling
- Game room
- Horse riding
- Safari
- Table tennis
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Cafe
- Vegetarian meal
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Laundry
- Shops
- Supermarket
Things to Do
- Children play area
- Entertainment for children
- Garden
- Outdoor facilities
- Outdoor pool
- Picnic area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Projector
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Bicycle rental
- Secure parking
Accessibilty
- Accessibility equipment
- Wheelchair accessible
Connectivity
- Internet point
- Free WiFi
Kids and Pets
- Babysitting
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Royal Safari Garden Resort & Convention
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, KITAS. Please bring the required documents in hard copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
all guests who are able to check-in during these COVID-19 restrictions are required to be one-dose or full-dose of COVID-19 vaccination record card (in physical/digital form) or antigen-negative test results.
all guests who are able to check-in during these COVID-19 restrictions are required to be one-dose or full-dose of COVID-19 vaccination record card (in physical/digital form) or antigen-negative test results.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Royal Safari Garden Resort & Convention | 201 |
Number of floors in Royal Safari Garden Resort & Convention | 3 |
Another facilities in Royal Safari Garden Resort & Convention | Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security |
Frequently asked question in Royal Safari Garden Resort & Convention
What are available facilities at Royal Safari Garden Resort & Convention?
There are top facilites at Royal Safari Garden Resort & Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Safari Garden Resort & Convention?
The standard check-in time at Royal Safari Garden Resort & Convention is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Royal Safari Garden Resort & Convention provide breakfast?
Yes, Royal Safari Garden Resort & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Royal Safari Garden Resort & Convention
Traveloka (14,270)
Other sources (20)
8.5
Very Good
From 14,270 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.3
Location
8.7
Service and Facilites
8.5
People often mention about Royal Safari Garden Resort & Convention
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Family Friendly (337)
Staff Friendliness (334)
Ambiance (325)
Bedroom (325)
Activity Option (314)
Hotel Area (311)
Variety (306)
Surroundings (298)
Accessibility (290)
Bathroom (285)
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Traveler Reviews Royal Safari Garden Resort & Convention
Number of reviews per page
20
40
Customer reviews
A
AMI
10.0
/10
Reviewed 18 hour(s) ago
Overall it was very impressive, clean rooms, pleasant surroundings and a very satisfying breakfast, I would love to stay again.......🤩
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MH
Meisya H.
10.0
/10
Reviewed 19 hour(s) ago
It's comfortable, no regrets. Next time I have the chance, I'll come back again
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P***o
Leisure
10.0
/10
Reviewed 2 day(s) ago
Excellent, courteous, and hospitality of all staff and security guard. Next time will be visiting again.
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L***a
Staycation
10.0
/10
Reviewed 2 day(s) ago
Very enjoyable and memorable
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R***d
Leisure
10.0
/10
Reviewed 3 day(s) ago
A place to stay that has everything… Suitable for bringing the family… Lots of animals too… Full of smiles if you bring children… So, you don't have to go anywhere…
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Guest, Greetings from Royal Safari Garden. Thank you for taking the time to leave such a positive comment. We are delighted to hear that you had a wonderful experience at Royal Safari Garden and we hope to see you again soon. Best regards, Royal Safari Garden.
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GK
Gunawan K.
Staycation
10.0
/10
Reviewed 3 day(s) ago
Unfortunately, we only stayed for 1 night. Next time, we will stay here for 2 nights so we can explore Taman Safari.
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w***y
9.4
/10
Reviewed 3 day(s) ago
Everything is top notch. It's just that the bathroom shower is uncomfortable and doesn't work well.
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A***n
Leisure
9.6
/10
Reviewed 3 day(s) ago
Overall, it's okay 1-10 (7)
The children's play facilities need to be rejuvenated, because they are too old.
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DF
Debi F.
9.3
/10
Reviewed 4 day(s) ago
The sound quality is a bit lacking... I was a bit disturbed by the crying of a small child next door, which could be heard all the way to the room and I couldn't get toiletries such as toothbrushes and other things...
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I***n
Staycation
8.5
/10
Reviewed 4 day(s) ago
Stayed during the school holidays, full, crowded, service was okay, overall good.. it was just a quiet night with no events even though the hotel was busy. Breakfast was so-so, just surprised that first we were asked to go to the upstairs breakfast room, only sat down for 20 minutes and then we were asked to move downstairs..🙂🙂..because the upstairs room had to be closed..
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NA
Nursari A.
Staycation
9.4
/10
Reviewed 4 day(s) ago
It was so much fun staying here, the kids didn't want to go home because there were so many activities. The food was just so-so and there wasn't much variety. The bathroom couldn't be locked and was a bit difficult to close. Other than that, the room was comfortable.
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s***a
10.0
/10
Reviewed 5 day(s) ago
I was very happy to be able to stay here. The hotel is comfortable, and there are many facilities within the hotel area that are suitable for families. Especially staying in the Panda area, the room was very comfortable and clean. I was really satisfied❤. The hospitality of the hotel staff was also very good. Recommended for a family hotel.
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+5
1 people find it helpful
M***y
Leisure
6.9
/10
Reviewed 5 day(s) ago
I took a deluxe room, but there were no towels, no standby, and the bathroom and toilet were not very clean.
But the good thing about this hotel is that it's on the roadside, so it's easy to access.
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Accommodation's Reply
12 Jul 2025
Dear Valuable Guest,
Greeting from Royal Safari Garden.
Thank You for taking your time write a review and share experience during your stay with us.
Please accept our sincere apology since your second stay didn't meet your expectation and you had some difficulties during your stay.
Your comment has been duly passed to all Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future.
Your input and review are big support for us to maintain and improve our service quality.
We really hope that You will return to Royal Safari Garden and see our improvements.
Best Regards,
Royal Safari Garden.
H***y
Leisure
9.7
/10
Reviewed 5 day(s) ago
everything is ok, because the panda room is really ok with a view of the pine forest in the middle of beautiful nature.. it's a shame we didn't have time to enjoy the facilities provided due to time constraints.. regarding the food, the taste and variety still need to be developed..
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Accommodation's Reply
12 Jul 2025
Dear Valuable Guest,
Greetings from Royal Safari Garden
Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the quality of our service.
We look forward to be of service to you again.
Sincerely,
Royal Safari Garden
S***a
Leisure
5.4
/10
Reviewed 5 day(s) ago
Advice for safari tickets, explain it when you check in, not the next day, so there will be a rush from 8am and you have to check out to catch up on going to the safari park so you don't oversleep.
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Accommodation's Reply
12 Jul 2025
Dear Valuable Guest,
Greeting from Royal Safari Garden.
Thank You for taking your time write a review and share experience during your stay with us.
Please accept our sincere apology since your second stay didn't meet your expectation and you had some difficulties during your stay.
Your comment has been duly passed to all Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future.
Your input and review are big support for us to maintain and improve our service quality.
We really hope that You will return to Royal Safari Garden and see our improvements.
Best Regards,
Royal Safari Garden.
D***y
Leisure
9.2
/10
Reviewed 5 day(s) ago
The room was covered in leopard-print carpet, but the edges were still dirty. The glass door in the bathroom was stuck. I was worried it would break. There was a lack of CCTV in the parking area. So, while I was there, my car was hit.
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n***i
8.5
/10
Reviewed 5 day(s) ago
Family friendly, kids, parents love it.. Lots of fun activities and interesting places to visit.. Makes you want to come back again.. 👍🏼
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Accommodation's Reply
11 Jul 2025
Dear Valuable Guest,
Greeting from Royal Safari Garden.
We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated.
We look forward to welcome you back to Royal Safari Garden soon!
Best Regards,
Royal Safari Garden.
Kristha I. S. G.
Leisure
6.4
/10
Reviewed 5 day(s) ago
Of the hundreds of times I have stayed at hotels, this time I am reviewing.
1. WORST parking management ever. Very bad. As soon as you enter the parking portal, use flash, park immediately. And then up to the lobby (which is parking in the basement and the lobby upstairs). Check in, and then you have to go back to the parking lot to have your flash scanned. Back and forth. Then, while I was waiting in line to scan my flash, another guest came in and cut in line, and you know what? My queue was interrupted while my flash was scanned, and the attendant served the guest who interrupted. Very bad attitude.
2. Entering the room, it was dirty!! I doubt the sheets and bedcover had been changed. They were a bit wrinkled!
3. There were no tissues or holders. When I asked room service, they asked, "How come there aren't any?" Hilarious.
4. As per point number 2, when I wanted to make a drink, the coffee cup was still very dirty! It hadn't been washed!!! (There's a photo), so I asked room service to replace it. This means the room hadn't been cleaned before we moved in!
5. There was a lot of scale stuck to the bathroom and bedroom.
6. Check-in was at 3, not 2!
7. The pool was small! There was no HQ for children. Adults!
8. At breakfast, imagine the lack of plates and glasses!!! Even if it's busy, we still have to wait for plates and glasses. This is the first time in my life.
Very doubtful for the number one hotel in Puncak (they say). But it's enough for the last time. I won't be staying here again.
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Accommodation's Reply
12 Jul 2025
Dear Mrs. Kristha,
Greeting from Royal Safari Garden.
Thank You for taking your time write a review and share experience during your stay with us.
Please accept our sincere apology since your second stay didn't meet your expectation and you had some difficulties during your stay.
Your comment has been duly passed to all Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future.
Your input and review are big support for us to maintain and improve our service quality.
We really hope that You will return to Royal Safari Garden and see our improvements.
Best Regards,
Royal Safari Garden.
Y***i
9.7
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, the service is really good, the food is varied, I will come back there again... Thank you
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Accommodation's Reply
11 Jul 2025
Dear Valuable Guest,
Greeting from Royal Safari Garden.
We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated.
We look forward to welcome you back to Royal Safari Garden soon!
Best Regards,
Royal Safari Garden.
M***f
Staycation
8.8
/10
Reviewed 6 day(s) ago
The hotel staff is friendly and very helpful, easy access, complete facilities and there is a play area for children.
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Accommodation's Reply
10 Jul 2025
Dear Valuable Guest,
We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated.
We look forward to welcome you back to Royal Safari Garden soon!
Best Regards,
Royal Safari Garden.
Number of reviews per page
20
40
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