Serela Kuta

Hotels
Preferred Partner
8.0
/10
Very Good
1,237 reviews

What Guests Say About Their Stay

Accessibility (12)
Bedroom (9)
Distance To City Center (8)
Wifi (8)

S***n

9.4
/ 10
The hotel staff are all friendly, even the security is very friendly. The room is clean, the bathroom is clean, the hot water works, the bed is clean, the blanket is clean, the AC is very cold, nice. When booking via Traveloka, I requested a non-smoking room and was given according to the request. The location of the hotel is close to everywhere including Kuta Beach, Legian Beach and Seminyak. Next to the hotel there is a minimarket, then there is a large food court and a place to eat, it takes less than 5 minutes to get to Dewi Sri, Gacoan is close, buying souvenirs is also very close, Ikea is also close to Bali. The swimming pool has warm water, clean. This hotel is the best. All the staff are smiling and very helpful. Don't hesitate to stay at the Serela Bali hotel
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Jieirna D.

9.7
/ 10
Very comfortable and convenient service
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Kristanto Kristanto

8.8
/ 10
Surrounded by many eateries, near the airport.
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susanti n. a.

9.4
/ 10
The staff is friendly and the cleanliness is ok.
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Anis C.

9.7
/ 10
I am satisfied to stay here because the service is good staff at the friendly and strategic location anywhere.
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In the Area
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Jalan Raya Kuta No, 42 XX Banjar Abian Base, Kuta, Badung, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Serela Kuta by KAGUM Hotels Serela Kuta is a hotel is located at Kuta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Serela Kuta

Jalan Raya Kuta No, 42 XX Banjar Abian Base, Kuta, Badung, Bali, Indonesia, 80361
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Lobby Serela Kuta
Lobby 2 Serela Kuta

Discover More About Serela Kuta

Discover Serela Kuta: Your Gateway to Bali's Vibrant Charm

Welcome to Serela Kuta, a captivating hotel nestled in the heart of Bali, Indonesia, offering an unforgettable experience for every traveler. Whether you're seeking a relaxing beach getaway, an adventure-filled exploration, or a comfortable base for business, Serela Kuta promises exceptional service and a truly memorable stay. Room rates at Serela Kuta start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Serela Kuta Location

Serela Kuta is strategically situated in the bustling Kuta district, a prime area renowned for its vibrant atmosphere and proximity to iconic Balinese attractions. Located at Jalan Raya Kuta No, 42 XX Banjar Abian Base, Kuta, Badung, Bali, Indonesia, 80361, the hotel is approximately a 15-minute drive from Ngurah Rai International Airport (DPS), making it incredibly convenient for arrivals and departures. For those exploring the island, it's also a central point, offering easy access to major roadways that connect to the rest of Bali. The atmosphere surrounding Serela Kuta is one of energetic excitement, with the famous Kuta Beach just a short walk away, perfect for catching breathtaking sunsets or enjoying a day of sun and surf. The area is alive with a plethora of shops, restaurants, and entertainment options, ensuring there's always something to do.

Serela Kuta Facilities & Services

Facilities for guests at Serela Kuta are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm Balinese day. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees for guests.
  • A well-equipped fitness center, available from 6:00 AM to 9:00 PM, allowing you to maintain your workout routine. Access is complimentary for all guests.
  • A relaxing spa and wellness center offering a range of rejuvenating treatments. Operating hours are from 9:00 AM to 9:00 PM, with prices starting from PHP 1,500 for a massage.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected during your stay.
  • On-site parking is available for guests, with complimentary access for those arriving by car.
  • A dedicated concierge service to assist with tour bookings, transportation, and any other guest inquiries. Available 24/7.
  • For families, a children's play area is available, offering a safe and fun space for younger guests. Open from 9:00 AM to 6:00 PM.

Serela Kuta Room Types

Discover a variety of accommodations designed to suit every traveler's preference with the diverse room types of Serela Kuta.
  • Deluxe Room:

    These comfortable rooms offer a choice of city or garden views. Available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Superior Room:

    Similar to the Deluxe Room, offering comfortable amenities and a pleasant ambiance. Available in smoking and non-smoking options.
  • Suite:

    For those seeking more space and luxury, our Suites provide enhanced amenities and often feature separate living areas. Some Suites include a bathtub.
  • Family Room:

    Ideal for families or larger groups, these rooms are designed to accommodate multiple guests comfortably.
Please note that Serela Kuta is not a pet-friendly hotel.

Serela Kuta Dining & Restaurants

Savor a culinary journey at Serela Kuta with its delightful dining options.
  • The Kuta Kitchen:

    The hotel's main restaurant, offering a delectable breakfast buffet from 6:30 AM to 10:00 AM, with an estimated price of PHP 600 per person. For lunch and dinner, it serves a variety of international and local Indonesian dishes. Lunch is available from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. An average meal costs around PHP 800 per person.
  • Poolside Bar:

    Enjoy refreshing drinks and light snacks by the pool. Open from 10:00 AM to 7:00 PM. Snacks are priced around PHP 300, and drinks start from PHP 150.

Serela Kuta Nearby Attractions and Activities

Immerse yourself in the vibrant culture and stunning natural beauty surrounding Serela Kuta.
  • Kuta Beach:

    Just a short stroll from the hotel, this world-famous beach is perfect for surfing, sunbathing, and witnessing spectacular sunsets.
  • Discovery Shopping Mall:

    A premier shopping destination offering a wide array of international and local brands, dining options, and entertainment. Located approximately 1.5 km away.
  • Waterbom Bali:

    An exhilarating water park featuring thrilling slides and attractions, ideal for a fun-filled day with family and friends. Situated about 2 km from the hotel.
  • Seminyak Square:

    Known for its trendy boutiques, upscale restaurants, and vibrant nightlife, Seminyak is a short drive away and offers a different, more sophisticated vibe. Approximately 5 km away.
  • Garuda Wisnu Kencana Cultural Park (GWK):

    A majestic cultural park showcasing a colossal statue of Lord Vishnu and Lord Brahma, offering insights into Balinese mythology and art. Located about 12 km from Serela Kuta.
If you are looking for other activities around Serela Kuta, check out the best deals on Traveloka: Recommended activities in Kuta!

How to Get to Serela Kuta from the Airport

Navigating your journey to Serela Kuta is straightforward, with several convenient options available from Ngurah Rai International Airport (DPS). The airport transfer service of Serela Kuta can be arranged for a seamless arrival.
  • Hotel Private Airport Transfer:

    The most convenient option is to pre-book the hotel's private airport transfer service. This ensures a driver will be waiting for you upon arrival. The estimated cost is around PHP 1,000 to PHP 1,500, depending on the vehicle type. You can arrange this directly with the hotel or through airport transfer services on Traveloka.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used. The journey to Serela Kuta typically costs between PHP 500 and PHP 800, with the travel time around 15-30 minutes depending on traffic.
  • Ride-hailing Services:

    You can also use a ride-hailing service. Designated pick-up points are usually located a short walk from the arrival terminals. Fares are comparable to metered taxis, ranging from PHP 500 to PHP 800.
  • Airport Premium Buses:

    While less direct for Serela Kuta, airport buses operate to various points in Bali. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach the hotel. This is generally the most budget-friendly option, with fares typically under PHP 100 for the bus portion.
How to get to Serela Kuta is made easy with these choices, ensuring a smooth transition from your flight to your comfortable accommodation.

Summary of Why You Should Choose to Stay at Serela Kuta

Choosing Serela Kuta for your Bali adventure means opting for convenience, comfort, and an authentic Balinese experience. With excellent Room availability at Serela Kuta, you're sure to find the perfect room for your needs.
  • Prime Location:

    Situated in the heart of Kuta, offering easy access to beaches, shopping, dining, and entertainment.
  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and spa to enhance your stay.
  • Comfortable Accommodations:

    A variety of well-appointed rooms cater to different preferences, ensuring a restful night's sleep.
  • Exceptional Service:

    The dedicated staff are committed to providing warm hospitality and ensuring your needs are met.
  • Value for Money:

    Serela Kuta offers competitive rates, especially when booking through Traveloka.
Booking Serela Kuta is simple and rewarding. For the best deals and a seamless booking process, visit Traveloka. Book budget hotels in Bali and experience the magic of Indonesia. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Serela Kuta

Swimming Pool Serela Kuta
Swimming Pool
Functional Hall Serela Kuta
Functional Hall
Common Space Serela Kuta
Common Space
Lobby Serela Kuta
Lobby
Accommodation Services Serela Kuta
Accommodation Services

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Breakfast served to the table
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Serela Kuta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Cancel 7 day prior arrival 1 night charge, No Show charge 100% charge

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serela Kuta
74
Number of floors in Serela Kuta
3
Another facilities in Serela Kuta
A la carte dinner, A la carte lunch, Bar, Breakfast, Breakfast and lunch

Frequently asked question in Serela Kuta

What are available facilities at Serela Kuta?
There are top facilites at Serela Kuta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Kuta?
The standard check-in time at Serela Kuta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serela Kuta provide breakfast?
Yes, Serela Kuta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serela Kuta?
Serela Kuta is a 3.0-star hotel.
How many floors does Serela Kuta have?
Serela Kuta has 3 floors.
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More Reviews from Other Guests in Serela Kuta

Overall Ratings & Reviews Serela Kuta

Traveloka (1,215)
Other sources (22)
8.1
Very Good
From 1,215 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.3

Location

8.3

Service and Facilites

8.0

People often mention about Serela Kuta
All
Ambiance (11)
Accessibility (9)
Staff Friendliness (9)
Bedroom (9)
Distance to City Center (8)
Bathroom (8)
Hotel Area (8)
Surroundings (7)
Wifi (7)
Taste (7)
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Traveler Reviews Serela Kuta

Number of reviews per page
20
40
Customer reviews
I***m
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The elevator doesn't work, the hot water doesn't work, the AC isn't cold enough.
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A***u
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
The elevator was broken, and I was given the 4th floor without any assistance.
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S***I
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
My experience here was extremely unpleasant, not recommended at all. Don't be tempted by the photos/videos on TikTok. First, I came to check in, and I had already booked two nights at this hotel. When I checked the door, it was already like this, as I took a photo, it looked like someone had pried it open. I tried to open the door with a card, but it wouldn't work. Then I went back to the receptionist. I was told to try again, and the door opened. But the gong was that the room was in a condition that was unfit for use. It couldn't be locked from the inside, the AC wouldn't work, etc. Then I complained again to the receptionist to change rooms, and then I was given the key to another room. After opening it, the condition was even more worrying, as if it had never been taken care of at all. The floor was sticky, the lights wouldn't work at all, the AC couldn't be used. The room was also very dirty. I even canceled my reservation and left. I couldn't stay in a place like that. This is my personal experience, I hope it doesn't happen to anyone else. Thank You.
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Sam A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
The room was a bit dirty, and the receptionist service was less than friendly.
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R***I
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
The room is very dirty.
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2 people find it helpful
FANLY S. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
7 day stay experience. Amazing.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 24 week(s) ago
It's actually nice but what makes it uncomfortable is that the sheets smell like they haven't been washed before, the soap is out, I've complained to the receptionist, the sheets were replaced but the soap still hasn't been refilled, then because I booked 3 rooms, 1 room couldn't log in to the wifi, I don't know why, then after cleaning the rooms, suddenly the towels in the first room were no longer there, in the bathroom they forgot to replace them, I think
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7 people find it helpful
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 26 week(s) ago
The room is very uncomfortable, the glass is crusty, the cupboard can't be closed, the AC doesn't have a cover, and the cleanliness is really lacking.
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C***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Room is generally clean. It’s just there are some cracks on the wall and the desk looks like about to collapse. But surely not affecting your stay if you’re looking for some place to crash in. Location is very strategic, near a bus shelter, food centre, convenient store, and of course the airport.
2 people find it helpful
C***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Room is generally clean. It’s just there are some cracks on the wall and the desk looks like about to collapse. But surely not affecting your stay if you’re looking for some place to crash in. Location is very strategic, near a bus shelter, food centre, convenient store, and of course the airport.
2 people find it helpful
M Reza T. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
Good and friendly service, very strategic location
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1 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
The hotel staff are all friendly, even the security is very friendly. The room is clean, the bathroom is clean, the hot water works, the bed is clean, the blanket is clean, the AC is very cold, nice. When booking via Traveloka, I requested a non-smoking room and was given according to the request. The location of the hotel is close to everywhere including Kuta Beach, Legian Beach and Seminyak. Next to the hotel there is a minimarket, then there is a large food court and a place to eat, it takes less than 5 minutes to get to Dewi Sri, Gacoan is close, buying souvenirs is also very close, Ikea is also close to Bali. The swimming pool has warm water, clean. This hotel is the best. All the staff are smiling and very helpful. Don't hesitate to stay at the Serela Bali hotel
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2 people find it helpful
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
One of the affordable hotels I have ever been to, clean with so many street food around. Very recommended💯
2 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Mr/Mrs. Thank you for your brilliant review of your stay at Serela Kuta. We really appreciate your kind words regarding our service, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful response. We hope to welcome you back another time for another wonderful stay. Warm regards, Serela Kuta Team
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Si Bebez
icon-origin-TRAVELOKA
8.9
/10
Reviewed 75 week(s) ago
The location is perfect. Easy to eat, next to the food court. The room smells bad. The bathroom too. No hot water. Cleanliness is a bit lacking. The staff is okay. But with the price yesterday, it was 248 thousand / night including breakfast, it was really good. Especially if it was only used for sleeping. If I get the same price again or below, I will stay at Serela Kuta again
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2 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 77 week(s) ago
Unfriendly staff. Dirty and musty smelly room. Dirty bathroom. No towels. Breakfast was cold, only chicken, rice and stir-fried white cabbage. It's better not to come here if you have children.
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4 people find it helpful
Erni Y.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 77 week(s) ago
The food is not good. It's expensive too.
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1 people find it helpful
T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 78 week(s) ago
Dirty hotel, many are defective. The breakfast menu is not good at all. Not tasty and not varied.
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3 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Sir/Madam, Thank you for your brilliant review during your stay at Serela Kuta. Your kind words about our service are greatly appreciated, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay experience. Warm regards, Serela Kuta Team.
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i***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 90 week(s) ago
Great value for money, very good service.
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1 people find it helpful
Accommodation's Reply
17 Oct 2024
Thank you for your glowing review of your stay at Serela Kuta. We are so happy to hear that you enjoyed a comfortable experience and that it was ideally located for your needs. Your kind words about our friendly staff are greatly appreciated, and we will certainly appreciate their efforts in providing exceptional service. We are also glad that you found the place to be both solid and well-priced. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay. Warm regards, Serela Kuta Team.
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M***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 92 week(s) ago
Very bad experience especially for the security below, I rarely give reviews but this time I have to give a review, thank you.
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5 people find it helpful
Khairil
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 95 week(s) ago
Location & service are quite good, but breakfast is boring, not tasty and no variety. Should be replaced with sweet coffee/tea and toast.
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3 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Serela Kuta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Serela Kuta

Traveloka (1,215)
Other sources (22)
8.1
Very Good
From 1,215 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.3

Location

8.3

Service and Facilites

8.0

People often mention about Serela Kuta
All
Ambiance (11)
Accessibility (9)
Staff Friendliness (9)
Bedroom (9)
Distance to City Center (8)
Bathroom (8)
Hotel Area (8)
Surroundings (7)
Wifi (7)
Taste (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Kuta

Number of reviews per page
20
40
Customer reviews
I***m
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The elevator doesn't work, the hot water doesn't work, the AC isn't cold enough.
Translated by Google Icon
See original
Find this review helpful?
A***u
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
The elevator was broken, and I was given the 4th floor without any assistance.
Translated by Google Icon
See original
Find this review helpful?
S***I
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 week(s) ago
My experience here was extremely unpleasant, not recommended at all. Don't be tempted by the photos/videos on TikTok. First, I came to check in, and I had already booked two nights at this hotel. When I checked the door, it was already like this, as I took a photo, it looked like someone had pried it open. I tried to open the door with a card, but it wouldn't work. Then I went back to the receptionist. I was told to try again, and the door opened. But the gong was that the room was in a condition that was unfit for use. It couldn't be locked from the inside, the AC wouldn't work, etc. Then I complained again to the receptionist to change rooms, and then I was given the key to another room. After opening it, the condition was even more worrying, as if it had never been taken care of at all. The floor was sticky, the lights wouldn't work at all, the AC couldn't be used. The room was also very dirty. I even canceled my reservation and left. I couldn't stay in a place like that. This is my personal experience, I hope it doesn't happen to anyone else. Thank You.
Read More
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Profile Picture
Sam A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
The room was a bit dirty, and the receptionist service was less than friendly.
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R***I
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
The room is very dirty.
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2 people find it helpful
FANLY S. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
7 day stay experience. Amazing.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 24 week(s) ago
It's actually nice but what makes it uncomfortable is that the sheets smell like they haven't been washed before, the soap is out, I've complained to the receptionist, the sheets were replaced but the soap still hasn't been refilled, then because I booked 3 rooms, 1 room couldn't log in to the wifi, I don't know why, then after cleaning the rooms, suddenly the towels in the first room were no longer there, in the bathroom they forgot to replace them, I think
Read More
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7 people find it helpful
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 26 week(s) ago
The room is very uncomfortable, the glass is crusty, the cupboard can't be closed, the AC doesn't have a cover, and the cleanliness is really lacking.
Translated by Google Icon
See original
Find this review helpful?
C***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Room is generally clean. It’s just there are some cracks on the wall and the desk looks like about to collapse. But surely not affecting your stay if you’re looking for some place to crash in. Location is very strategic, near a bus shelter, food centre, convenient store, and of course the airport.
2 people find it helpful
C***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Room is generally clean. It’s just there are some cracks on the wall and the desk looks like about to collapse. But surely not affecting your stay if you’re looking for some place to crash in. Location is very strategic, near a bus shelter, food centre, convenient store, and of course the airport.
2 people find it helpful
M Reza T. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
Good and friendly service, very strategic location
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1 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
The hotel staff are all friendly, even the security is very friendly. The room is clean, the bathroom is clean, the hot water works, the bed is clean, the blanket is clean, the AC is very cold, nice. When booking via Traveloka, I requested a non-smoking room and was given according to the request. The location of the hotel is close to everywhere including Kuta Beach, Legian Beach and Seminyak. Next to the hotel there is a minimarket, then there is a large food court and a place to eat, it takes less than 5 minutes to get to Dewi Sri, Gacoan is close, buying souvenirs is also very close, Ikea is also close to Bali. The swimming pool has warm water, clean. This hotel is the best. All the staff are smiling and very helpful. Don't hesitate to stay at the Serela Bali hotel
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2 people find it helpful
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
One of the affordable hotels I have ever been to, clean with so many street food around. Very recommended💯
2 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Mr/Mrs. Thank you for your brilliant review of your stay at Serela Kuta. We really appreciate your kind words regarding our service, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful response. We hope to welcome you back another time for another wonderful stay. Warm regards, Serela Kuta Team
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Si Bebez
icon-origin-TRAVELOKA
8.9
/10
Reviewed 75 week(s) ago
The location is perfect. Easy to eat, next to the food court. The room smells bad. The bathroom too. No hot water. Cleanliness is a bit lacking. The staff is okay. But with the price yesterday, it was 248 thousand / night including breakfast, it was really good. Especially if it was only used for sleeping. If I get the same price again or below, I will stay at Serela Kuta again
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2 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 77 week(s) ago
Unfriendly staff. Dirty and musty smelly room. Dirty bathroom. No towels. Breakfast was cold, only chicken, rice and stir-fried white cabbage. It's better not to come here if you have children.
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4 people find it helpful
Erni Y.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 77 week(s) ago
The food is not good. It's expensive too.
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1 people find it helpful
T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 78 week(s) ago
Dirty hotel, many are defective. The breakfast menu is not good at all. Not tasty and not varied.
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3 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Sir/Madam, Thank you for your brilliant review during your stay at Serela Kuta. Your kind words about our service are greatly appreciated, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay experience. Warm regards, Serela Kuta Team.
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i***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 90 week(s) ago
Great value for money, very good service.
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1 people find it helpful
Accommodation's Reply
17 Oct 2024
Thank you for your glowing review of your stay at Serela Kuta. We are so happy to hear that you enjoyed a comfortable experience and that it was ideally located for your needs. Your kind words about our friendly staff are greatly appreciated, and we will certainly appreciate their efforts in providing exceptional service. We are also glad that you found the place to be both solid and well-priced. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay. Warm regards, Serela Kuta Team.
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M***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 92 week(s) ago
Very bad experience especially for the security below, I rarely give reviews but this time I have to give a review, thank you.
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5 people find it helpful
Khairil
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 95 week(s) ago
Location & service are quite good, but breakfast is boring, not tasty and no variety. Should be replaced with sweet coffee/tea and toast.
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3 people find it helpful
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