Serela Kuta

Hotels
Preferred Partner
7.7
/10
Pleasant
730 reviews

What Guests Say About Their Stay

Accessibility (9)
Wifi (7)
Staff Friendliness (6)
Check-in/out Time (6)
S***n
9.4
/ 10
The hotel staff are all friendly, even the security is very friendly. The room is clean, the bathroom is clean, the hot water works, the bed is clean, the blanket is clean, the AC is very cold, nice. When booking via Traveloka, I requested a non-smoking room and was given according to the request. The location of the hotel is close to everywhere including Kuta Beach, Legian Beach and Seminyak. Next to the hotel there is a minimarket, then there is a large food court and a place to eat, it takes less than 5 minutes to get to Dewi Sri, Gacoan is close, buying souvenirs is also very close, Ikea is also close to Bali. The swimming pool has warm water, clean. This hotel is the best. All the staff are smiling and very helpful. Don't hesitate to stay at the Serela Bali hotel
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Jieirna D.
9.7
/ 10
Very comfortable and convenient service
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Kristanto Kristanto
8.8
/ 10
Surrounded by many eateries, near the airport.
See original
susanti n. a.
9.4
/ 10
The staff is friendly and the cleanliness is ok.
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Anis C.
9.7
/ 10
I am satisfied to stay here because the service is good staff at the friendly and strategic location anywhere.
See original
In the Area
See Map
Jalan Raya Kuta No, 42 XX Banjar Abian Base, Kuta, Badung, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Serela Kuta Bali Serela Kuta is a hotel in a good neighborhood, which is located at Kuta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Serela Kuta

Jalan Raya Kuta No, 42 XX Banjar Abian Base, Kuta, Badung, Bali, Indonesia, 80361
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Lobby Serela Kuta
Lobby 2 Serela Kuta

Discover More About Serela Kuta

note: hotel was previously named Serela Kuta Bali

Location


Serela Kuta is a hotel in a good neighborhood, which is located at Kuta.

About Serela Kuta

Serela Kuta is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Serela Kuta is the perfect place to stay that provides decent facilities as well as great services.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Serela Kuta is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Kuta.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Kuta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Serela Kuta is the right place to stay.

All facilities in Serela Kuta

Swimming Pool Serela Kuta
Swimming Pool
Functional Hall Serela Kuta
Functional Hall
Common Space Serela Kuta
Common Space
Lobby Serela Kuta
Lobby
Accommodation Services Serela Kuta
Accommodation Services

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Breakfast served to the table
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Serela Kuta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Cancel 7 day prior arrival 1 night charge, No Show charge 100% charge

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serela Kuta
74
Number of floors in Serela Kuta
3
Another facilities in Serela Kuta
A la carte dinner, A la carte lunch, Bar, Breakfast, Breakfast and lunch

Frequently asked question in Serela Kuta

What are available facilities at Serela Kuta?
There are top facilites at Serela Kuta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Kuta?
The standard check-in time at Serela Kuta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serela Kuta provide breakfast?
Yes, Serela Kuta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serela Kuta?
Serela Kuta is a 3.0-star hotel.
How many floors does Serela Kuta have?
Serela Kuta has 3 floors.
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More Reviews from Other Guests in Serela Kuta

Overall Ratings & Reviews Serela Kuta

Traveloka (708)
Other sources (22)
7.8
Pleasant
From 708 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.2

Location

8.2

Service and Facilites

7.8

People often mention about Serela Kuta
All
Akses (7)
Keramahan Staff (6)
Suasana (6)
Variasi (6)
Jarak ke Pusat Kota (5)
Lingkungan Sekitar (5)
Wifi (5)
Kamar Tidur (5)
Kamar Mandi (5)
Area Hotel (5)
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Most Recent
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Traveler Reviews Serela Kuta

Number of reviews per page
20
40
Customer reviews
M Reza T. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Good and friendly service, very strategic location
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1 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The hotel staff are all friendly, even the security is very friendly. The room is clean, the bathroom is clean, the hot water works, the bed is clean, the blanket is clean, the AC is very cold, nice. When booking via Traveloka, I requested a non-smoking room and was given according to the request. The location of the hotel is close to everywhere including Kuta Beach, Legian Beach and Seminyak. Next to the hotel there is a minimarket, then there is a large food court and a place to eat, it takes less than 5 minutes to get to Dewi Sri, Gacoan is close, buying souvenirs is also very close, Ikea is also close to Bali. The swimming pool has warm water, clean. This hotel is the best. All the staff are smiling and very helpful. Don't hesitate to stay at the Serela Bali hotel
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2 people find it helpful
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
One of the affordable hotels I have ever been to, clean with so many street food around. Very recommended💯
1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Mr/Mrs. Thank you for your brilliant review of your stay at Serela Kuta. We really appreciate your kind words regarding our service, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful response. We hope to welcome you back another time for another wonderful stay. Warm regards, Serela Kuta Team
Profile Picture
Si Bebez
icon-origin-TRAVELOKA
8.9
/10
Reviewed 45 week(s) ago
The location is perfect. Easy to eat, next to the food court. The room smells bad. The bathroom too. No hot water. Cleanliness is a bit lacking. The staff is okay. But with the price yesterday, it was 248 thousand / night including breakfast, it was really good. Especially if it was only used for sleeping. If I get the same price again or below, I will stay at Serela Kuta again
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2 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 46 week(s) ago
Unfriendly staff. Dirty and musty smelly room. Dirty bathroom. No towels. Breakfast was cold, only chicken, rice and stir-fried white cabbage. It's better not to come here if you have children.
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3 people find it helpful
Erni Y.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 46 week(s) ago
The food is not good. It's expensive too.
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1 people find it helpful
T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 48 week(s) ago
Dirty hotel, many are defective. The breakfast menu is not good at all. Not tasty and not varied.
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2 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Sir/Madam, Thank you for your brilliant review during your stay at Serela Kuta. Your kind words about our service are greatly appreciated, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay experience. Warm regards, Serela Kuta Team.
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i***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Great value for money, very good service.
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Find this review helpful?
Accommodation's Reply
17 Oct 2024
Thank you for your glowing review of your stay at Serela Kuta. We are so happy to hear that you enjoyed a comfortable experience and that it was ideally located for your needs. Your kind words about our friendly staff are greatly appreciated, and we will certainly appreciate their efforts in providing exceptional service. We are also glad that you found the place to be both solid and well-priced. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay. Warm regards, Serela Kuta Team.
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M***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 62 week(s) ago
Very bad experience especially for the security below, I rarely give reviews but this time I have to give a review, thank you.
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5 people find it helpful
Khairil
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 65 week(s) ago
Location & service are quite good, but breakfast is boring, not tasty and no variety. Should be replaced with sweet coffee/tea and toast.
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See original
2 people find it helpful
E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
At a very cheap price but it's worth it.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 68 week(s) ago
Initially booked because I saw a good review and was in a hurry so I took 1 night first. When I first checked in and entered the room, I felt uncomfortable because the room was not clean and the AC was not cold. Then I asked the hotel to check the AC and when they checked it, they told me to wait about 15 minutes for it to cool down. Because we wanted to go out, we left the AC on until we came back so the room would cool down, about 4 hours. But the AC was still not cold and there was a rat in the room passing by on the table. Then we complained to change rooms, and were moved to another room but still with an AC that was not cold. And there was someone who was playing around knocking on the room but when asked who it was, they didn't answer. We decided to check out that night because we were uncomfortable and scared. Maybe we need to pay attention to the cleanliness of the room and the facilities so that visitors are comfortable. Thank you 🙏🏻.
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5 people find it helpful
robet h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 76 week(s) ago
The price is cheap because the condition of the hotel is very poor, even hot water for bathing is difficult to provide.
Translated by Google Icon
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3 people find it helpful
A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 79 week(s) ago
Thanks, Mr. Irfan! For a hotel with this price, it is indeed appropriate, later if it is renovated, the price will definitely follow.
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1 people find it helpful
Laras N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 79 week(s) ago
Thank you for your service, Mr. Irfan 👍🏻.
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Find this review helpful?
W***u
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 79 week(s) ago
There are several spots in the hotel room that need renovation.
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Wesly W.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 79 week(s) ago
The room was not cleaned, the exhaust was dead, there were bed bugs.
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3 people find it helpful
rudi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Highly recommended. Got good breakfast and food. All employees are polite and real hotel.
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Putri H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
It's really nice to stay here comfortably.
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N***r
icon-origin-TRAVELOKA
6.5
/10
Reviewed 81 week(s) ago
There was a RAT. I put the food and I just went out after I came back my food was half like a RAT bite.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Serela Kuta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Serela Kuta

Traveloka (708)
Other sources (22)
7.8
Pleasant
From 708 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.2

Location

8.2

Service and Facilites

7.8

People often mention about Serela Kuta
All
Akses (7)
Keramahan Staff (6)
Suasana (6)
Variasi (6)
Jarak ke Pusat Kota (5)
Lingkungan Sekitar (5)
Wifi (5)
Kamar Tidur (5)
Kamar Mandi (5)
Area Hotel (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Kuta

Number of reviews per page
20
40
Customer reviews
M Reza T. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Good and friendly service, very strategic location
Translated by Google Icon
See original
1 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The hotel staff are all friendly, even the security is very friendly. The room is clean, the bathroom is clean, the hot water works, the bed is clean, the blanket is clean, the AC is very cold, nice. When booking via Traveloka, I requested a non-smoking room and was given according to the request. The location of the hotel is close to everywhere including Kuta Beach, Legian Beach and Seminyak. Next to the hotel there is a minimarket, then there is a large food court and a place to eat, it takes less than 5 minutes to get to Dewi Sri, Gacoan is close, buying souvenirs is also very close, Ikea is also close to Bali. The swimming pool has warm water, clean. This hotel is the best. All the staff are smiling and very helpful. Don't hesitate to stay at the Serela Bali hotel
Read More
Translated by Google Icon
See original
2 people find it helpful
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
One of the affordable hotels I have ever been to, clean with so many street food around. Very recommended💯
1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Mr/Mrs. Thank you for your brilliant review of your stay at Serela Kuta. We really appreciate your kind words regarding our service, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful response. We hope to welcome you back another time for another wonderful stay. Warm regards, Serela Kuta Team
Profile Picture
Si Bebez
icon-origin-TRAVELOKA
8.9
/10
Reviewed 45 week(s) ago
The location is perfect. Easy to eat, next to the food court. The room smells bad. The bathroom too. No hot water. Cleanliness is a bit lacking. The staff is okay. But with the price yesterday, it was 248 thousand / night including breakfast, it was really good. Especially if it was only used for sleeping. If I get the same price again or below, I will stay at Serela Kuta again
Read More
Translated by Google Icon
See original
2 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 46 week(s) ago
Unfriendly staff. Dirty and musty smelly room. Dirty bathroom. No towels. Breakfast was cold, only chicken, rice and stir-fried white cabbage. It's better not to come here if you have children.
Translated by Google Icon
See original
3 people find it helpful
Erni Y.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 46 week(s) ago
The food is not good. It's expensive too.
Translated by Google Icon
See original
1 people find it helpful
T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 48 week(s) ago
Dirty hotel, many are defective. The breakfast menu is not good at all. Not tasty and not varied.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Sir/Madam, Thank you for your brilliant review during your stay at Serela Kuta. Your kind words about our service are greatly appreciated, and we will continue to improve our service to all guests who stay with us. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay experience. Warm regards, Serela Kuta Team.
Translated by Google Icon
See original
i***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Great value for money, very good service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Oct 2024
Thank you for your glowing review of your stay at Serela Kuta. We are so happy to hear that you enjoyed a comfortable experience and that it was ideally located for your needs. Your kind words about our friendly staff are greatly appreciated, and we will certainly appreciate their efforts in providing exceptional service. We are also glad that you found the place to be both solid and well-priced. Thank you again for your thoughtful feedback. We look forward to welcoming you back again for another wonderful stay. Warm regards, Serela Kuta Team.
Translated by Google Icon
See original
M***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 62 week(s) ago
Very bad experience especially for the security below, I rarely give reviews but this time I have to give a review, thank you.
Translated by Google Icon
See original
5 people find it helpful
Khairil
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 65 week(s) ago
Location & service are quite good, but breakfast is boring, not tasty and no variety. Should be replaced with sweet coffee/tea and toast.
Translated by Google Icon
See original
2 people find it helpful
E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
At a very cheap price but it's worth it.
Translated by Google Icon
See original
1 people find it helpful
R***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 68 week(s) ago
Initially booked because I saw a good review and was in a hurry so I took 1 night first. When I first checked in and entered the room, I felt uncomfortable because the room was not clean and the AC was not cold. Then I asked the hotel to check the AC and when they checked it, they told me to wait about 15 minutes for it to cool down. Because we wanted to go out, we left the AC on until we came back so the room would cool down, about 4 hours. But the AC was still not cold and there was a rat in the room passing by on the table. Then we complained to change rooms, and were moved to another room but still with an AC that was not cold. And there was someone who was playing around knocking on the room but when asked who it was, they didn't answer. We decided to check out that night because we were uncomfortable and scared. Maybe we need to pay attention to the cleanliness of the room and the facilities so that visitors are comfortable. Thank you 🙏🏻.
Read More
Translated by Google Icon
See original
5 people find it helpful
robet h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 76 week(s) ago
The price is cheap because the condition of the hotel is very poor, even hot water for bathing is difficult to provide.
Translated by Google Icon
See original
3 people find it helpful
A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 79 week(s) ago
Thanks, Mr. Irfan! For a hotel with this price, it is indeed appropriate, later if it is renovated, the price will definitely follow.
Translated by Google Icon
See original
1 people find it helpful
Laras N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 79 week(s) ago
Thank you for your service, Mr. Irfan 👍🏻.
Translated by Google Icon
See original
Find this review helpful?
W***u
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 79 week(s) ago
There are several spots in the hotel room that need renovation.
Translated by Google Icon
See original
Find this review helpful?
Wesly W.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 79 week(s) ago
The room was not cleaned, the exhaust was dead, there were bed bugs.
Translated by Google Icon
See original
3 people find it helpful
rudi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Highly recommended. Got good breakfast and food. All employees are polite and real hotel.
Translated by Google Icon
See original
Find this review helpful?
Putri H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
It's really nice to stay here comfortably.
Translated by Google Icon
See original
Find this review helpful?
N***r
icon-origin-TRAVELOKA
6.5
/10
Reviewed 81 week(s) ago
There was a RAT. I put the food and I just went out after I came back my food was half like a RAT bite.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40