How many rooms are available at The Arista Hotel Palembang?

The Arista Hotel Palembang has 139 rooms in total.

Does The Arista Hotel Palembang provide parking?

Yes, The Arista Hotel Palembang provides parking. Please confirm details directly with the hotel.

Does The Arista Hotel Palembang have a swimming pool?

Yes, a swimming pool is available at The Arista Hotel Palembang.

What do past guests say about The Arista Hotel Palembang?

The Arista Hotel Palembang is well-known for its Cleanliness, Room Comfort, Meal, as reviewed by verified Traveloka guests.

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The Arista Hotel Palembang

Name: The Arista Hotel Palembang
Address: Jalan Kapten A. Rivai, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129, Jalan Kapten A. Rivai, Sumatera Selatan, 30129, Indonesia
Rating: 8.9

Hotels

8.9

/10

Very Good

2,017 reviews

What Guests Say About Their Stay

Room Space (68)

Bathroom (67)

Staff Friendliness (66)

Bedroom (65)

Rifman F.

10.0

/ 10

I've stayed at Arista several times, for business and family vacation, and it's always been a pleasure staying here. All staff are very kind, good food, nice room. I have no complaint.

Anggraini P. S.

10.0

/ 10

If I have to visit Palembang, this hotel will always be my number one on my list to stay in. Always perfect!

Zahra N. N. B.

10.0

/ 10

It's a real pleasure, never a bad stay here. Especially the breakfast, it's the best. It's not 5 stars anymore, but 7 stars. Thank you, Arista.

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A***n

10.0

/ 10

The best hotel in Palembang. The security guards are friendly, especially the female ones, who are very helpful. The lobby staff are very friendly and full of smiles. The receptionist is also friendly, both female and male, and prompt. The lobby is luxurious, fragrant, beautiful, clean, and elegant. The bathroom is clean, and the air conditioning is very cold. The pool staff on the afternoon of July 5th were very friendly, full of smiles and helpful, and the pool was clean. The breakfast was delicious and the staff were also friendly. Close to PI Mall, just a short walk away. The most enjoyable experience staying at a hotel in Palembang.

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Marjuki

8.5

/ 10

Strategic hotel location, clean rooms, complete facilities & varied breakfast menu.

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In the Area

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Jalan Kapten A. Rivai, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Arista Hotel Staying at The Arista Hotel Palembang is a good choice when you are visiting Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Arista Hotel Palembang

Jalan Kapten A. Rivai, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129

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Discover More About The Arista Hotel Palembang

note: hotel was previously named The Arista Hotel

Location

Staying at The Arista Hotel Palembang is a good choice when you are visiting Ilir Timur I.

About The Arista Hotel Palembang

From business event to corporate gathering, The Arista Hotel Palembang provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Arista Hotel Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Arista Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Arista Hotel Palembang.

All facilities in The Arista Hotel Palembang

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Accommodation Services

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Brunch
Buffet dinner
Buffet lunch
Cafe

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
Express check-in
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Wedding service

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
Minibar
Shower
TV

Things to Do

Fitness center
Health club
Massage
Outdoor pool
Sauna
Spa

Nearby Facilities

ATM/Banking
Beauty salon
Hair salon
Shops
Supermarket

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Connectivity

LAN Internet
WiFi in public area (surcharge)

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Transportation

Valet parking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Arista Hotel Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Pets

Pets are not allowed in the accommodation.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Arista Hotel Palembang	139
Number of floors in The Arista Hotel Palembang	9
Another facilities in The Arista Hotel Palembang	A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast, Brunch

Frequently asked question in The Arista Hotel Palembang

What are available facilities at The Arista Hotel Palembang?

There are top facilites at The Arista Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Arista Hotel Palembang?

The standard check-in time at The Arista Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Arista Hotel Palembang provide breakfast?

Yes, The Arista Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Arista Hotel Palembang?

The Arista Hotel Palembang is a 5.0-star hotel.

How many floors does The Arista Hotel Palembang have?

The Arista Hotel Palembang has 9 floors.

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More Reviews from Other Guests in The Arista Hotel Palembang

Overall Ratings & Reviews The Arista Hotel Palembang

Traveloka (2,017)

8.9

Very Good

From 2,017 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

9.1

Location

9.1

Service and Facilites

9.0

People often mention about The Arista Hotel Palembang

All

Room Space (42)

Staff Friendliness (41)

Bedroom (40)

Hotel Area (38)

Distance to City Center (36)

Taste (36)

Bathroom (35)

Variety (34)

Accessibility (33)

Soundproof (30)

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Traveler Reviews The Arista Hotel Palembang

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Customer reviews

R***l

Staycation

10.0

/10

Reviewed 3 day(s) ago

Top notch hotel. Thank you

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Yopie W.

Leisure

10.0

/10

Reviewed 3 week(s) ago

The breakfast waitress was responsive, amazing.

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Deni R. M.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel is luxurious, cool, the staff are friendly, and it's a great place for a staycation.

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Zahra N. N. B.

Leisure

10.0

/10

Reviewed 4 week(s) ago

It's a real pleasure, never a bad stay here. Especially the breakfast, it's the best. It's not 5 stars anymore, but 7 stars. Thank you, Arista.

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Accommodation's Reply

11 Nov 2025

Good evening, Ms. Zahra N.N.B. Thank you for your kind review and for always trusting in staying at The Arista Hotel Palembang. We are glad that you always enjoy your stay, especially our breakfast menu. We hope to welcome you again. Best regards, -The Arista Hotel Palembang-

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Mohammad Z.

Business

10.0

/10

Reviewed 5 week(s) ago

Overall, this hotel offers the best service in Palembang.

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Accommodation's Reply

11 Nov 2025

Dear Mr. Mohammad Z... Thank you for wonderful feedback. We're truly honored to ber considred the best in Palembang. Your appreciation means a lot to our team, and we look forward to welcoming you back for another excellent stay at The Arista Hotel Palembang. Best regards,, -The Arista Hotel Palembang-

e***y

8.5

/10

Reviewed 5 week(s) ago

With strategic location, great place to stay.

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Accommodation's Reply

11 Nov 2025

Dear Valued Guest, Thank you for sharing your wonderful experience at The Arista Hotel Palembang. We're delighted to know that you enjoyed your stay and appreciated our strategic location. We look forward to welcoming you back for another pleasent visit soon. Best regards, -The Arista Hotel Palembang-

Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

It was wonderful experience! I love and truly enjoy

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Accommodation's Reply

11 Nov 2025

Dear Valued Guest, Thank you for sharing your wonderful experience at The Arista Hotel Palembang. We're delighted yo know tha t you truly enjoyed your stay with us. We look forward to welcoming you again soon for another pleasant visit. Best regards, -The Arista Hotel Palembang-

Ali M.

10.0

/10

Reviewed 10 week(s) ago

Great experience to stay in this hotel and the facilities that I can access, such as the Fitness Center and Swimming Pool.

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Accommodation's Reply

13 Oct 2025

Dear Mr. Ali .M … Thank you for sharing your great experience with us! We’re delighted to hear you enjoyed the facilities, especially the Fitness Center and Swimming Pool. We look forward to welcoming you back to The Arista Hotel Palembang. Warm regards, The Arista Hotel Palembang

Giska R.

Leisure

10.0

/10

Reviewed 12 week(s) ago

Teh tarik at breakfast is really delicious ❤️ great staff, good to stay.

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1 people find it helpful

Accommodation's Reply

13 Oct 2025

Good evening, Ms. Giska R…. Thank you for your wonderful review! We are glad you enjoyed your breakfast and felt comfortable with our staff's service. We look forward to welcoming you back to The Arista Hotel Palembang again. ❤️ Best regards, The Arista Hotel Palembang

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E***r

10.0

/10

Reviewed 12 week(s) ago

A hotel that matches the price.. Recommended

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Accommodation's Reply

13 Oct 2025

Good evening, Sir/Madam... Thank you for your trust in The Arista Hotel Palembang. We are pleased to know that our services and facilities met your expectations. Your feedback means a lot to us. Best regards, The Arista Hotel Palembang

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K***a

Leisure

10.0

/10

Reviewed 13 week(s) ago

The hotel staff is very friendly and quick to help, the food is very varied and tastes delicious.

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Accommodation's Reply

13 Oct 2025

Good evening, ladies and gentlemen... Thank you for your kind words. We are very pleased that you were satisfied with the service of our staff and the variety and taste of the food served. We look forward to welcoming you back to The Arista Hotel Palembang again. Best regards, The Arista Hotel Palembang

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Daud

9.4

/10

Reviewed 15 week(s) ago

Like it, distance from city, good taste of foods, clean and comfort

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Accommodation's Reply

13 Oct 2025

Dear Mr. Daud C.T … Thank you for your kind feedback. We’re glad to hear you enjoyed the food, cleanliness, comfort, and our convenient location. We look forward to welcoming you back soon at The Arista Hotel Palembang! Warm regards, The Arista Hotel Palembang

Lidiarti F. S.

Staycation

10.0

/10

Reviewed 16 week(s) ago

There are many variations for breakfast and if we are in a rush and have activities in the morning and can't have breakfast, we can take it away, prepared by the employees with a complete variety of menus.

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Accommodation's Reply

13 Oct 2025

Good evening, Ms. Lydiarti F.S. Thank you for your wonderful review. We are glad that you enjoyed our varied breakfast. We look forward to welcoming you back to The Arista Hotel Palembang again. Best regards, The Arista Hotel Palembang

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Nabila

9.7

/10

Reviewed 18 week(s) ago

9.9/10. All the food is delicious, only some of it is too salty

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Accommodation's Reply

13 Oct 2025

Dear Ms. Nabila…. We greatly appreciate your review and criticism. We have discussed this with the relevant department to ensure it does not happen again on your next visit. Best regards, The Arista Hotel Palembang

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P***a

10.0

/10

Reviewed 19 week(s) ago

According to the price, let the stars do the talking

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1 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Sir/Madam…. We are honored to receive such positive feedback from you. We look forward to your next visit. Best regards, The Arista Hotel Palembang

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fajar r.

Leisure

10.0

/10

Reviewed 20 week(s) ago

Of the several hotels I've stayed at in Palembang, this one offers the best service. Friendly staff, central location, comfortable rooms, and a delicious breakfast.

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1 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Mr. Fajar…. We are pleased to hear that you found the best service, comfort, and facilities during your stay at The Arista Hotel Palembang. We look forward to welcoming you back to The Arista Hotel Palembang on your next visit. Best regards, The Arista Hotel Palembang

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M***d

Business

10.0

/10

Reviewed 21 week(s) ago

Located in city center. Great ambiance. Friendly staff.

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Accommodation's Reply

13 Oct 2025

Dear Mr/Mrs… Thank you for choosing The Arista Hotel Palembang for your recent stay in Palembang city. It was truly a pleasure to serve you as our guest and provided you an excellent service. We wish you all the best and hope we will have the opportunity to welcome you again. Regards, The Arista Hotel Palembang

a***f

10.0

/10

Reviewed 21 week(s) ago

fun & strategic, reasonable price.

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1 people find it helpful

Accommodation's Reply

13 Oct 2025

Dear Sir/Madam…. Thank you for taking the time to review The Arista Hotel Palembang. We continue to strive to provide the best service and facilities to ensure you have a pleasant stay. Best regards, The Arista Hotel Palembang

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A***n

10.0

/10

Reviewed 21 week(s) ago

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Accommodation's Reply

13 Oct 2025

Dear Sir/Madam…. Thank you for taking the time to review The Arista Hotel Palembang. We are very pleased to be able to provide the best facilities and services during your stay, starting from the strategic location, friendly staff, and delicious breakfast menu. We look forward to your next arrival. Best regards, The Arista Hotel Palembang

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Marjuki

8.5

/10

Reviewed 25 week(s) ago

Strategic hotel location, clean rooms, complete facilities & varied breakfast menu.

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Accommodation's Reply

13 Oct 2025

Dear Mr. Marjuki…. The Arista Hotel Palembang is located in the heart of Palembang, offering easy access to government, shopping, and culinary centers. We are delighted to be able to offer a varied breakfast menu and the best and most complete facilities during your stay. We look forward to welcoming you back to our hotel in the future. Best regards, The Arista Hotel Palembang.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.