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The Balcone Suite & Resort Bukittinggi
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The Balcone Suite & Resort Bukittinggi
Hotels
All-star Accommodation
8.6
/10
Very Good
1,001 reviews
What Guests Say About Their Stay
Ambiance (81)
Surroundings (77)
Hotel Area (77)
Staff Friendliness (73)
U***a
10.0
/ 10
The hotel staff is friendly and efficient, overall it is recommended here.
In the Area
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Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Balcone Suite & Resort Bukittinggi
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What's around The Balcone Suite & Resort Bukittinggi
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Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152
Discover More About The Balcone Suite & Resort Bukittinggi
note: hotel was previously named The Balcone Hotel & Resort Bukittinggi
Location
Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi.
About The Balcone Suite & Resort Bukittinggi
From business event to corporate gathering, The Balcone Suite & Resort Bukittinggi provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, The Balcone Suite & Resort Bukittinggi is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at The Balcone Suite & Resort Bukittinggi, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Balcone Suite & Resort Bukittinggi.
If you plan to have a long-term stay, staying at The Balcone Suite & Resort Bukittinggi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The Balcone Suite & Resort Bukittinggi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Balcone Suite & Resort Bukittinggi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Balcone Suite & Resort Bukittinggi is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Balcone Suite & Resort Bukittinggi.
All facilities in The Balcone Suite & Resort Bukittinggi
Bar, Cafe and Lounge
Lobby
Bedroom
Restaurant
Nearby View and Attractions
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Buffet breakfast
- Cafe
- Set menu dinner
- Set menu lunch
- Snacks
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Beach umbrella
- Fitness center
- Massage
- Outdoor pool
Transportation
- Bus/truck parking
- Secure parking
- Valet parking
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Balcone Suite & Resort Bukittinggi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Balcone Suite & Resort Bukittinggi | 238 |
Number of floors in The Balcone Suite & Resort Bukittinggi | 9 |
Another facilities in The Balcone Suite & Resort Bukittinggi | Bellhop, Concierge, Express check-in, Express check-out, Front desk |
Frequently asked question in The Balcone Suite & Resort Bukittinggi
What are available facilities at The Balcone Suite & Resort Bukittinggi?
There are top facilites at The Balcone Suite & Resort Bukittinggi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Balcone Suite & Resort Bukittinggi?
The standard check-in time at The Balcone Suite & Resort Bukittinggi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Balcone Suite & Resort Bukittinggi provide breakfast?
Yes, The Balcone Suite & Resort Bukittinggi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Balcone Suite & Resort Bukittinggi
Traveloka (1,001)
8.6
Very Good
From 1,001 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.6
Location
8.7
Service and Facilites
8.5
People often mention about The Balcone Suite & Resort Bukittinggi
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Keramahan Staff (49)
Suasana (49)
Kamar Tidur (45)
Lingkungan Sekitar (44)
Area Hotel (43)
Variasi (43)
Rasa (41)
Kamar Mandi (39)
Ukuran Kamar (38)
Restoran di Hotel (37)
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Traveler Reviews The Balcone Suite & Resort Bukittinggi
Number of reviews per page
20
40
Customer reviews
R***o
Staycation
9.7
/10
Reviewed 5 day(s) ago
A very quiet place to leave the hustle and bustle for a moment. The view is the best. Mount Singgalang and Marapai.
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l***a
Leisure
6.5
/10
Reviewed 5 day(s) ago
It's hard to find dinner because the location is very far, located on the Trans-Sumatra highway. The only good view is in the restaurant and villa rooms. Parking is difficult because parking is on the side of the road in front of the room which is sloping if you are not careful the car can slide. There is no hot water in the sink, only in the shower. The location from the room to the restaurant must be uphill. The restaurant menu with a price of 1 million is not worth it. The towels are dull and some are torn. Friendly staff and service.
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1 people find it helpful
r***i
Business
5.6
/10
Reviewed 6 day(s) ago
Unreasonable price, rate with service. Breakfast food is not varied. Staff employees especially in the restaurant are not friendly.
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R***y
9.4
/10
Reviewed 6 day(s) ago
overall it's really good, even though the location is far from the city center but for those looking for peace it's the best.
it's better to provide a mat for the bathroom and also for the front..
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U***a
Staycation
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and efficient, overall it is recommended here.
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BW
Beni W.
Leisure
10.0
/10
Reviewed 1 week(s) ago
The best thing is that it is very comfortable for meditating at night.
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DP
Dede P. K.
9.7
/10
Reviewed 2 week(s) ago
Suitable for those who want to get away from the hustle and bustle of the city, quiet, cool, complete facilities. The breakfast is delicious and varied with a great view.
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ep
eko p. h.
10.0
/10
Reviewed 2 week(s) ago
The hospitality is great, the service is good, suitable for families, there are no obstacles, basically I want to come back to stay again.
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a***s
Leisure
8.5
/10
Reviewed 2 week(s) ago
Faraway from downtown Bukit Tinggi, public transport not many.
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G***t
9.7
/10
Reviewed 3 week(s) ago
A good hotel for a staycation in Bukittinggi city, close to the capital with good roads. The food is very varied, the view is very beautiful, there are many facilities for children.
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t***a
Staycation
9.4
/10
Reviewed 3 week(s) ago
the staff was very friendly and accomodating!
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M***d
Leisure
8.0
/10
Reviewed 3 week(s) ago
The location is quite far from the city center, the distance between the room and the lobby is quite far, it will be very difficult if it rains. It is better to provide a buggy car. Breakfast choices are limited and if it runs out, it is not immediately added
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A***a
8.8
/10
Reviewed 3 week(s) ago
The view is very nice, the cool air makes sleeping more comfortable. Each room is also soundproof, so it's not noisy.
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ls
leksi s.
10.0
/10
Reviewed 4 week(s) ago
The bathroom soap had hardened, luckily I brought my own soap, so it was safe
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A***n
8.5
/10
Reviewed 4 week(s) ago
[Engaging opening lines]
[Tell us about your stay]
Atmosphere/Amenities: [Describe the hotel's atmosphere and facilities]
Food: [Share your thoughts about the food provided]
Staff Assistance: [Tell us about your experience with the hotel staff]
Highlights: [Tell us about things that made your stay special]
Price: [Tell us about the value for money]
Location: [Describe the hotel's location, e.g. strategic location close to...]
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R***a
8.4
/10
Reviewed 4 week(s) ago
The staff is good. The room is nice. The location is lovely, but need improvement for the price more than 1 mio specifically in the bathroom. There is a lizard and its poop on the sink. No foot towel provided. Hope can be more discipline in maintaining the room.
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d***i
Leisure
9.4
/10
Reviewed 5 week(s) ago
the view is very nice 😍
Get a free room upgrade 🥰
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Accommodation's Reply
04 Jun 2025
Dear Mrs Dita Putriyanti
Warmest greetings from The Balcone Suites and Resort.
We appreciate the time you took to share your feedback.
We're thrilled to hear you had a brilliant stay with us!
Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again.
Warm regards,
Management. The Balcone Suites & Resort
Mega
Leisure
9.7
/10
Reviewed 5 week(s) ago
The staff is very friendly and helpful.. a hotel with the best view in every corner..
Hopefully I can come back again 🤗
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Accommodation's Reply
04 Jun 2025
Dear Mrs Mega
Warmest greetings from The Balcone Suites and Resort.
We appreciate the time you took to share your feedback.
We're thrilled to hear you had a brilliant stay with us!
Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again.
Warm regards,
Management. The Balcone Suites & Resort
ci
cynthia i. m.
10.0
/10
Reviewed 6 week(s) ago
The best hotel I have ever stayed. All the staff are friendly and very helpful. Good food. Clean rooms. Great choice of hotel.
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Accommodation's Reply
04 Jun 2025
Dear Mrs. Cynthia I.M.
Warmest greetings from The Balcone Suites and Resort.
We appreciate the time you took to share your feedback.
We're thrilled to hear you had a brilliant stay with us!
Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again.
Warm regards,
Management. The Balcone Suites & Resort
M***d
Staycation
9.4
/10
Reviewed 6 week(s) ago
Meets the standards of a 5-star hotel with a natural resort feel, delicious and varied breakfast, a small complaint in room 4222, the hot water was not functioning optimally.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Bapak Muhammad Azan Adha Elwan
Warmest Greetings from The Balcone Suites and Resort.
We appreciate the time you took to share your feedback.
We're thrilled to hear you had a brilliant stay with us!
Your kind words mean a lot. We look forward to welcoming you back soon.
It would be our pleasure to serve you again.
Warm regards,
Management. The Balcone Suites & Resort
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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