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The Batu Hotel & Villas
8.5
/10
Very Good
4,020 reviews
What Guests Say About Their Stay
Ambiance (172)
Accessibility (157)
Bedroom (155)
Staff Friendliness (148)
Lidya L.
10.0
/ 10
A very pleasant hotel, especially if you're traveling with family. Relaxing facilities are available. From the rooftop cafe, you can see the beauty of Batu City. The cool air makes you forget about life's problems for a moment. You have to try it yourself.
Ciko C.
10.0
/ 10
What a magnificent stay at here! The hospitality was unreal. Definitely going back here someday :)
kheiva a.
9.4
/ 10
The Hotel Batu & Villas is super cozy and comfy perfect for our 5 day stay here. The room was really clean, smelled great, and felt super comfortable. Plus, I even got a free upgrade from a Deluxe Twin to a Superior Room such an amazing surprise and a really nice compliment from the hotel! The view from the balcony looked amazing every time we woke up. I really enjoyed my time here and totally loved it. Such a great quality hotel! If I come back to Batu, Malang, I’ll definitely choose this place again. Thanks for the experience!🫶🏻
Nurse U.
8.5
/ 10
Hotel with the best view, very clean, excellent service, delicious food, pool
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Wepy Y.
10.0
/ 10
It was fun staying here while waiting for check-in time, we relaxed at the front cafe with a mountain view... the room was clean and comfortable, the reception service was also friendly. In the afternoon, we could relax on the rooftop of the 8th floor, Awang"sky, while enjoying the beautiful mountain view. In the morning, we swam without worrying about getting cold because there was warm water here too.
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In the Area
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Jln. Sultan Agung 29, Batu, Malang, Jawa Timur, Indonesia, 65314
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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What's around The Batu Hotel & Villas
Jln. Sultan Agung 29, Batu, Malang, Jawa Timur, Indonesia, 65314
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Discover More About The Batu Hotel & Villas
note: hotel was previously named THE BATU Hotel & Villas
Location
Staying at The Batu Hotel & Villas is a good choice when you are visiting Batu.
About The Batu Hotel & Villas
Not only located within easy reach of various places of interests for your adventure, but staying at The Batu Hotel & Villas will also give you a pleasant stay.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Batu Hotel & Villas provides a pleasant accommodation for your stay.
For you, travelers who wish to travel comfortably on a budget, The Batu Hotel & Villas is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, The Batu Hotel & Villas provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Batu Hotel & Villas, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Batu Hotel & Villas.
If you plan to have a long-term stay, staying at The Batu Hotel & Villas is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The Batu Hotel & Villas is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Batu Hotel & Villas is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Batu Hotel & Villas exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Batu Hotel & Villas is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Batu Hotel & Villas.
All facilities in The Batu Hotel & Villas
Bar, Cafe and Lounge
Entertainment Facility
Lobby
CleanAccommodation
Exterior
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard with non-alcoholic drinks
- Gala dinner
- Gluten-free meals
- Hot breakfast
- No alcohol
- Set menu dinner
- Set menu lunch
- Snacks
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Early Check-in
- Express check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Porter
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Things to Do
- Barbecue
- Children play area
- Garden
- Hot tub
- Massage
- Outdoor pool
- Outdoor pool
- Sauna
- Spa
- Hot tub
- TV lounge
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Transportation
- Airport transfer
- Area shuttle
- Area shuttle with surcharge
- Bicycle rental
- Car rental
- Bus/truck parking
- Secure parking
Accessibilty
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- Disabled access friendly
- Wheelchair accessible
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Family-friendly Facilities
- Children pool
Kids and Pets
- Highchairs
Accommodation Policy & General Information in The Batu Hotel & Villas
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Batu Hotel & Villas | 61 |
Number of floors in The Batu Hotel & Villas | 5 |
Another facilities in The Batu Hotel & Villas | A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in The Batu Hotel & Villas
What are available facilities at The Batu Hotel & Villas?
There are top facilites at The Batu Hotel & Villas such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Batu Hotel & Villas?
The standard check-in time at The Batu Hotel & Villas is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Batu Hotel & Villas provide breakfast?
Yes, The Batu Hotel & Villas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Batu Hotel & Villas?
The Batu Hotel & Villas is a 4.0-star hotel.
How many floors does The Batu Hotel & Villas have?
The Batu Hotel & Villas has 5 floors.
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More Reviews from Other Guests in The Batu Hotel & Villas
Overall Ratings & Reviews The Batu Hotel & Villas
Traveloka (4,016)
Other sources (4)
8.5
Very Good
From 4,016 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.6
Meal
8.3
Location
8.9
Service and Facilites
8.5
People often mention about The Batu Hotel & Villas
All
Ambiance (144)
Bedroom (126)
Staff Friendliness (120)
Accessibility (119)
Hotel Area (118)
Bathroom (115)
Family Friendly (111)
Surroundings (109)
Distance to City Center (104)
Room Space (102)
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Most Recent
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Traveler Reviews The Batu Hotel & Villas
Number of reviews per page
20
40
Customer reviews
M***a
Staycation
8.8
/10
Reviewed 3 day(s) ago
Very strategic location, balcony has a very nice view
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G***a
Staycation
9.7
/10
Reviewed 4 day(s) ago
The room I occupy is above the kitchen, quite noisy
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B***i
8.7
/10
Reviewed 6 day(s) ago
The staff at the front desk was a bit unfriendly, and it took a long time to request amenities like drinking water in the room. However, the food at the restaurant was delicious.
See original
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L***a
Leisure
8.2
/10
Reviewed 1 week(s) ago
The staff is friendly, I arrived half an hour before the scheduled time because it was about to rain but it turned out I was allowed to go straight in, the room is spacious, there is a balcony, the front of the hotel is busy at night, easy to get to JT 1 & the Angkut Museum, the town square is also close.. there is a jacuzzi, a large swimming pool, we happened to be in the front building which is not very high, but very comfortable...
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LL
Lidya L.
Leisure
10.0
/10
Reviewed 1 week(s) ago
A very pleasant hotel, especially if you're traveling with family. Relaxing facilities are available. From the rooftop cafe, you can see the beauty of Batu City. The cool air makes you forget about life's problems for a moment. You have to try it yourself.
Find this review helpful?
Verified Traveler
Staycation
8.3
/10
Reviewed 1 week(s) ago
Good, but the staff service needs to be improved, including greeting customers. The security guard at the front desk is even friendlier.
The cake variety could be increased.
It's a shame the view is so good, it would be a shame if it wasn't improved.
See original
2 people find it helpful
Verified Traveler
Business
10.0
/10
Reviewed 2 week(s) ago
Malang feels like Bali. The hotel's atmosphere was perfect and comfortable for us. The room was spacious and clean, with a beautiful view. The restaurant in the hotel was quite tasty and affordable, so we could stay there if we just wanted to relax. Perhaps the only thing that needs more attention is the cleanliness of the pool area. It had rained the day before, so the water might have been a bit less clean. Overall, it was very impressive. ☺️
Read More
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F***y
Leisure
8.2
/10
Reviewed 2 week(s) ago
There is no bottled water in the room, but a water dispenser is provided outside the room, there are sandals but you can't take them home🤭🙈 I thought there was no water, it was okay, seeing the sandals were nice, I wanted to take them home, but there was a sign that said not to take them home, so rather than taking it, it's not our right, so that's it.. On weekends, the price is expensive, but the atmosphere is interesting there, eating at the cafe is also quite expensive, but the view of the cafe is good, you can see Bukit Bintang at night and during the day, the breeze is very gentle, yes, there are pluses and minuses too.. Yesterday, none of the kids went swimming because the little brother had a fever, so the big brother didn't want to go alone
Read More
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O***y
8.3
/10
Reviewed 2 week(s) ago
The room is quite clean, the staff is friendly, but it's a bit noisy because in front of Bukit Bintang there is live music until 2 am.. the first day it was noisy because it was downstairs but the second day I moved to a room on the upper floor so it wasn't noisy, well it's also because it's more expensive.. the minus.. the swimming pool is my goodness, it's really dirty.. mossy and lots of sand.. it looks like it's not cleaned regularly, as a result I didn't give my child permission to swim.. this is the first time I've stayed at a hotel but didn't swim.. for breakfast the price is 108,000, it looks mediocre and lacks variety, the taste is bland.. and it's already cold.. compared to other hotels with the same price or even cheaper.. it needs to be upgraded..
Read More
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+2
1 people find it helpful
Ik
Isniatul k.
6.5
/10
Reviewed 2 week(s) ago
I've stayed here several times, but I was very disappointed the last time I stayed, in the afternoon I wanted to swim but the jacuzzi was off, in the afternoon after breakfast I wanted to swim but the jacuzzi was off again. What time was it supposed to be turned on anyway? Then breakfast was served cold, the plates were dirty, I had already told the waiter that there were a lot of dirty plates but he told me to get another plate. Furthermore, the food variety was very limited, no sausages or porridge, for the price of almost a million but very disappointing.
Read More
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1 people find it helpful
Verified Traveler
8.5
/10
Reviewed 3 week(s) ago
Pwefect locationnnnnnnnnnnnnnnnnn
Find this review helpful?
M***a
8.5
/10
Reviewed 3 week(s) ago
The room is a bit narrow, but it is recommended for rooms in front of the pool, there is also a warm water swimming pool, you know
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E***a
Staycation
8.5
/10
Reviewed 3 week(s) ago
Nice atmosphere, really nice view.
See original
1 people find it helpful
M***y
10.0
/10
Reviewed 3 week(s) ago
We had a relaxing stay here. The room is comfortable yo rest and sleep the entire night, the outside part of lobby has a singer that entertains the guest. The hotel is close to Java timur amusement park 1 and Lippo Mall Batu. I have so much good things to say but the space is not enough. I highly recommend this place.
Find this review helpful?
K***n
6.4
/10
Reviewed 3 week(s) ago
out from my expectation
when I checked in , the receptionist look un friendly
he doesn't know how to serve the customer
I asked late check out , he just gave me till 12.15 if more than that hotel will charge me
this is my 1 st time stay in this resort so I did not familiar with the location , and the receptionist did not provide somebody to send me to my room.
I stay at cottage 01 , he know is close by and easy to find but none for me who the 1st time in this resort
so Mr. receptionist , please learn how to serve your guest.
Read More
Find this review helpful?
YA
Yopie A.
10.0
/10
Reviewed 3 week(s) ago
The best concept, facilities and services at affordable prices
See original
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Lysa D.
Staycation
9.7
/10
Reviewed 3 week(s) ago
clean hotel, friendly service but unfortunately not soundproof
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Risma P. I. S.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The best and also the hotel is comfortable and very peaceful... The best indeed
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F***d
Leisure
10.0
/10
Reviewed 4 week(s) ago
Everything was great and comfortable, especially with the heated pool in the morning. The food was delicious and the view from the top was amazing.
See original
Find this review helpful?
SH
Stephanus H. D.
8.6
/10
Reviewed 4 week(s) ago
too expensive, I paid more than 2.5 million for 2 superior rooms a night only on regular weekends, not big days/long holidays
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Batu Hotel & Villas
Traveloka (4,016)
Other sources (4)
8.5
Very Good
From 4,016 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.6
Meal
8.3
Location
8.9
Service and Facilites
8.5
People often mention about The Batu Hotel & Villas
All
Ambiance (144)
Bedroom (126)
Staff Friendliness (120)
Accessibility (119)
Hotel Area (118)
Bathroom (115)
Family Friendly (111)
Surroundings (109)
Distance to City Center (104)
Room Space (102)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Batu Hotel & Villas
Number of reviews per page
20
40
Customer reviews
M***a
Staycation
8.8
/10
Reviewed 3 day(s) ago
Very strategic location, balcony has a very nice view
See original
Find this review helpful?
G***a
Staycation
9.7
/10
Reviewed 4 day(s) ago
The room I occupy is above the kitchen, quite noisy
See original
Find this review helpful?
B***i
8.7
/10
Reviewed 6 day(s) ago
The staff at the front desk was a bit unfriendly, and it took a long time to request amenities like drinking water in the room. However, the food at the restaurant was delicious.
See original
Find this review helpful?
L***a
Leisure
8.2
/10
Reviewed 1 week(s) ago
The staff is friendly, I arrived half an hour before the scheduled time because it was about to rain but it turned out I was allowed to go straight in, the room is spacious, there is a balcony, the front of the hotel is busy at night, easy to get to JT 1 & the Angkut Museum, the town square is also close.. there is a jacuzzi, a large swimming pool, we happened to be in the front building which is not very high, but very comfortable...
Read More
See original
Find this review helpful?
LL
Lidya L.
Leisure
10.0
/10
Reviewed 1 week(s) ago
A very pleasant hotel, especially if you're traveling with family. Relaxing facilities are available. From the rooftop cafe, you can see the beauty of Batu City. The cool air makes you forget about life's problems for a moment. You have to try it yourself.
Find this review helpful?
Verified Traveler
Staycation
8.3
/10
Reviewed 1 week(s) ago
Good, but the staff service needs to be improved, including greeting customers. The security guard at the front desk is even friendlier.
The cake variety could be increased.
It's a shame the view is so good, it would be a shame if it wasn't improved.
See original
2 people find it helpful
Verified Traveler
Business
10.0
/10
Reviewed 2 week(s) ago
Malang feels like Bali. The hotel's atmosphere was perfect and comfortable for us. The room was spacious and clean, with a beautiful view. The restaurant in the hotel was quite tasty and affordable, so we could stay there if we just wanted to relax. Perhaps the only thing that needs more attention is the cleanliness of the pool area. It had rained the day before, so the water might have been a bit less clean. Overall, it was very impressive. ☺️
Read More
See original
Find this review helpful?
F***y
Leisure
8.2
/10
Reviewed 2 week(s) ago
There is no bottled water in the room, but a water dispenser is provided outside the room, there are sandals but you can't take them home🤭🙈 I thought there was no water, it was okay, seeing the sandals were nice, I wanted to take them home, but there was a sign that said not to take them home, so rather than taking it, it's not our right, so that's it.. On weekends, the price is expensive, but the atmosphere is interesting there, eating at the cafe is also quite expensive, but the view of the cafe is good, you can see Bukit Bintang at night and during the day, the breeze is very gentle, yes, there are pluses and minuses too.. Yesterday, none of the kids went swimming because the little brother had a fever, so the big brother didn't want to go alone
Read More
See original
Find this review helpful?
O***y
8.3
/10
Reviewed 2 week(s) ago
The room is quite clean, the staff is friendly, but it's a bit noisy because in front of Bukit Bintang there is live music until 2 am.. the first day it was noisy because it was downstairs but the second day I moved to a room on the upper floor so it wasn't noisy, well it's also because it's more expensive.. the minus.. the swimming pool is my goodness, it's really dirty.. mossy and lots of sand.. it looks like it's not cleaned regularly, as a result I didn't give my child permission to swim.. this is the first time I've stayed at a hotel but didn't swim.. for breakfast the price is 108,000, it looks mediocre and lacks variety, the taste is bland.. and it's already cold.. compared to other hotels with the same price or even cheaper.. it needs to be upgraded..
Read More
See original
+2
1 people find it helpful
Ik
Isniatul k.
6.5
/10
Reviewed 2 week(s) ago
I've stayed here several times, but I was very disappointed the last time I stayed, in the afternoon I wanted to swim but the jacuzzi was off, in the afternoon after breakfast I wanted to swim but the jacuzzi was off again. What time was it supposed to be turned on anyway? Then breakfast was served cold, the plates were dirty, I had already told the waiter that there were a lot of dirty plates but he told me to get another plate. Furthermore, the food variety was very limited, no sausages or porridge, for the price of almost a million but very disappointing.
Read More
See original
1 people find it helpful
Verified Traveler
8.5
/10
Reviewed 3 week(s) ago
Pwefect locationnnnnnnnnnnnnnnnnn
Find this review helpful?
M***a
8.5
/10
Reviewed 3 week(s) ago
The room is a bit narrow, but it is recommended for rooms in front of the pool, there is also a warm water swimming pool, you know
See original
Find this review helpful?
E***a
Staycation
8.5
/10
Reviewed 3 week(s) ago
Nice atmosphere, really nice view.
See original
1 people find it helpful
M***y
10.0
/10
Reviewed 3 week(s) ago
We had a relaxing stay here. The room is comfortable yo rest and sleep the entire night, the outside part of lobby has a singer that entertains the guest. The hotel is close to Java timur amusement park 1 and Lippo Mall Batu. I have so much good things to say but the space is not enough. I highly recommend this place.
Find this review helpful?
K***n
6.4
/10
Reviewed 3 week(s) ago
out from my expectation
when I checked in , the receptionist look un friendly
he doesn't know how to serve the customer
I asked late check out , he just gave me till 12.15 if more than that hotel will charge me
this is my 1 st time stay in this resort so I did not familiar with the location , and the receptionist did not provide somebody to send me to my room.
I stay at cottage 01 , he know is close by and easy to find but none for me who the 1st time in this resort
so Mr. receptionist , please learn how to serve your guest.
Read More
Find this review helpful?
YA
Yopie A.
10.0
/10
Reviewed 3 week(s) ago
The best concept, facilities and services at affordable prices
See original
Find this review helpful?
Lysa D.
Staycation
9.7
/10
Reviewed 3 week(s) ago
clean hotel, friendly service but unfortunately not soundproof
See original
Find this review helpful?
Risma P. I. S.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The best and also the hotel is comfortable and very peaceful... The best indeed
See original
Find this review helpful?
F***d
Leisure
10.0
/10
Reviewed 4 week(s) ago
Everything was great and comfortable, especially with the heated pool in the morning. The food was delicious and the view from the top was amazing.
See original
Find this review helpful?
SH
Stephanus H. D.
8.6
/10
Reviewed 4 week(s) ago
too expensive, I paid more than 2.5 million for 2 superior rooms a night only on regular weekends, not big days/long holidays
See original
Find this review helpful?
Number of reviews per page
20
40