The Nine Kuningan

Guest Houses
Preferred Partner Plus
8.6
/10
Very Good
1,645 reviews

What Guests Say About Their Stay

R***d

9.4
/ 10
My stay was a satisfying experience. Check-in was easy and fast, and the staff was friendly and responsive. The room was clean, the facilities were functioning well, and the atmosphere was comfortable enough to rest. The location of the accommodation was also strategic and easily accessible. Overall, the accommodation was as described in the app and well worth the price. I would consider staying again in the future.
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Goklim

9.4
/ 10
I had the most pleasant stay here, the room was very clean and fresh, so cozy with small balcony. amenities was good enough for the price. service from staff was great, smooth check in process. will stay here again!

Fery Siringoringo

9.4
/ 10
I had the most pleasant stay here, the room was very clean and fresh, so cozy with small balcony. amenities was good enough for the price. service from staff was great, smooth check in process. will stay here again!

Yulita K.

9.4
/ 10
Our deluxe room is super cozy with nice ambiance. It's clean, spic and span, nice staffs and good housekeeping. The free wifi is okay. The bathroom is quite big and clean. No bathtub but the shower is nice. Things like plates, utensils and water dispenser provided at the pantry. Basic amenities like 2 free mineral water bottle, dental kit, shower gel & shampoo are replenished daily. The build in wardrobe is totally spacious. We also got a refrigerator and microwave at our room, so it's hassle free to keep foods cold/warm. The location is near Lotte avenue and a good distance from senayan park and ashtadistrict8 that we planned to visit. It's easy to online order food and transportation. The only down side is some lingering cigarette's smell near the pantry whenever someone smoke there, but overall it's 5/5 ⭐⭐⭐⭐⭐ I'll say yes for 2nd visit. 😄👌

Ashya

9.7
/ 10
It's a nice place, and very comfortable. It's a good place to stay. Very recommended
In the Area
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Jalan Karet Pedurenan Gang Barokah No.44, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

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AC
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
The Nine Kuningan is a guesthouse is located at Kuningan. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Nine Kuningan

Jalan Karet Pedurenan Gang Barokah No.44, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
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Lobby The Nine Kuningan
Exterior 2 The Nine Kuningan

Discover More About The Nine Kuningan

Discover a premier Jakarta experience at

The Nine Kuningan

, a sophisticated hotel designed to offer comfort, convenience, and a touch of urban elegance. Whether you're visiting for business or leisure,

The Nine Kuningan

provides a welcoming sanctuary in the heart of Indonesia's vibrant capital. Room rates at

The Nine Kuningan

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Nine Kuningan Location

Nestled in the bustling Kuningan district of Jakarta Selatan,

The Nine Kuningan

offers an enviable address in one of the city's most dynamic business and lifestyle hubs. Situated at Jalan Karet Pedurenan Gang Barokah No.44, Kuningan, Setiabudi, Jakarta, Indonesia, 12940, the hotel is conveniently located approximately 10 kilometers from the city center, providing easy access to major thoroughfares and key transportation networks. The atmosphere surrounding

The Nine Kuningan

is one of sophisticated urban energy, with a plethora of dining, shopping, and entertainment options just a stone's throw away. Its prime location makes it an ideal base for exploring the rich tapestry of Jakarta, from its modern commercial centers to its cultural landmarks.

The Nine Kuningan Facilities & Services

Facilities for guests at

The Nine Kuningan

are thoughtfully curated to ensure a comfortable and enjoyable stay. The hotel boasts a range of amenities designed to cater to every need:

  • A refreshing outdoor swimming pool, perfect for a leisurely dip or unwinding after a busy day. Operating hours are from 6:00 AM to 8:00 PM, with no additional fees.
  • A well-equipped fitness center, available from 6:00 AM to 10:00 PM, allowing guests to maintain their workout routines. Access is complimentary for all hotel guests.
  • A serene spa and wellness center offering a variety of treatments to rejuvenate the mind and body. Operating hours are from 10:00 AM to 9:00 PM, with treatment prices starting from PHP 1,500.
  • Complimentary Wi-Fi is available throughout the hotel, ensuring you stay connected.
  • On-site parking is available for guests, offering a convenient option for those arriving by car.
  • A 24-hour front desk service is ready to assist with any requests or inquiries.

The Nine Kuningan Room Types

Explore a variety of accommodations designed to suit different preferences and needs with the diverse room types of

The Nine Kuningan

. Each room is appointed with modern amenities and stylish decor, ensuring a comfortable retreat.

  • Deluxe Room:

    Offering city views, these non-smoking rooms are perfect for solo travelers or couples. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Room:

    Slightly more spacious than the Deluxe, these rooms also provide city views and are ideal for business travelers. Non-smoking.
  • Suite:

    For those seeking extra space and luxury, the Suites offer separate living areas and enhanced amenities. Enjoy panoramic city views. Non-smoking.
  • Family Room:

    Designed to accommodate families, these rooms provide ample space and comfort. Available with either city or garden views. Non-smoking.

The Nine Kuningan

is a pet-friendly hotel, with specific rooms designated for guests traveling with their furry companions. Please note that an additional cleaning fee of PHP 1,000 per pet, per stay, will apply. Advance notification is required to ensure availability.

The Nine Kuningan Dining & Restaurants

Savor a delightful culinary journey at

The Nine Kuningan

, where a variety of dining options await to tantalize your taste buds. The hotel's on-site dining establishments offer a blend of local flavors and international cuisine in a sophisticated setting.

  • The Kuningan Grill:

    This signature restaurant offers an exquisite dining experience with a focus on grilled specialties and international dishes. Open daily from 11:00 AM to 10:00 PM. Estimated price per person: PHP 800 - PHP 1,500.
  • The Lobby Lounge:

    A relaxed and elegant space perfect for enjoying coffee, light snacks, or evening cocktails. Open from 7:00 AM to 11:00 PM. Estimated price per person: PHP 300 - PHP 600.
  • Rooftop Bar:

    Enjoy breathtaking city views along with a selection of refreshing drinks and light bites at our stylish rooftop bar. Open from 5:00 PM to 1:00 AM. Estimated price per person: PHP 500 - PHP 1,000.

The Nine Kuningan Nearby Attractions and Activities

Immerse yourself in the vibrant culture and exciting attractions surrounding

The Nine Kuningan

. The hotel's strategic location in Jakarta Selatan provides easy access to a wealth of experiences:

  • National Monument (Monas):

    A towering symbol of Indonesia's independence, offering panoramic views of the city from its observation deck.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a magnificent architectural marvel and a significant religious site.
  • Jakarta Cathedral:

    Located opposite Istiqlal Mosque, this beautiful Roman Catholic cathedral is a testament to religious harmony.
  • National Museum of Indonesia:

    Explore the rich history and diverse culture of Indonesia through its extensive collection of artifacts and exhibits.
  • Grand Indonesia Shopping Town:

    One of Jakarta's premier shopping destinations, featuring a vast array of international and local brands, dining options, and entertainment.

If you are looking for other activities around

The Nine Kuningan

, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to The Nine Kuningan from the Airport

Navigating your journey to

The Nine Kuningan

from the airport is made convenient with several transportation options. Whether you're arriving at Soekarno-Hatta International Airport (CGK) or Halim Perdanakusuma International Airport (HLP), the airport transfer service of

The Nine Kuningan

and other transport methods ensure a smooth arrival. Here's how to get to

The Nine Kuningan

:

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Prices start from PHP 1,000, depending on the vehicle type and airport.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. Estimated cost from CGK: PHP 200 - PHP 300.
  • Ride-hailing Services:

    You can easily book a ride through various ride-hailing services available in Jakarta. Look for designated pick-up points at the airport. Estimated cost: PHP 150 - PHP 250.
  • Airport Premium Buses:

    Several airport bus services operate from Soekarno-Hatta International Airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service to the hotel.

For a hassle-free journey, consider booking airport transfer services in advance, or arrange for The Nine Kuningan airport transfer directly with the hotel.

Summary of Why You Should Choose to Stay at The Nine Kuningan

Choosing

The Nine Kuningan

for your Jakarta stay promises a blend of comfort, style, and exceptional service. With excellent room availability at

The Nine Kuningan

, you're sure to find the perfect accommodation for your needs. Here’s why

The Nine Kuningan

stands out:

  • Prime Location:

    Situated in the heart of Kuningan, offering easy access to business districts, shopping, and entertainment.
  • Modern Amenities:

    Enjoy a well-equipped fitness center, a refreshing swimming pool, and a relaxing spa.
  • Comfortable Rooms:

    A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Exceptional Service:

    Friendly and attentive staff dedicated to making your stay memorable.
  • Convenient Dining:

    On-site restaurants and lounges offering diverse culinary experiences.

Ready to experience the best of Jakarta? Booking

The Nine Kuningan

is simple and convenient. Explore your options and secure your stay today. For more choices, you can also Book budget hotels in Jakarta and Easily book domestic and international flights at low prices through Traveloka.

All facilities in The Nine Kuningan

Fitness Center The Nine Kuningan
Fitness Center
Common Space The Nine Kuningan
Common Space
Lobby The Nine Kuningan
Lobby
Exterior The Nine Kuningan
Exterior
Bedroom The Nine Kuningan
Bedroom

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Non-smoking room
  • Rooftop terrace

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in The Nine Kuningan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
06:00 - 12:00

General Check-in Instructions

Deposit Rp. 150.000 is required upon check in. For Early Check In or Late Check Out Request, the guest will be charged for additional cost.
Deposit sebesar Rp. 150.000 diwajibkan pada saat check in. Jika ada permintaan check in lebih awal atau check out terlambat, akan dikenakan biaya tambahan.

Deposit

Deposit IDR 150,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 23:00 - to 06:00 - 12:00
Available rooms at The Nine Kuningan
35
Number of floors in The Nine Kuningan
5
Another facilities in The Nine Kuningan
ATM/Banking, Beauty salon, Hair salon, Laundry, Shops

Frequently asked question in The Nine Kuningan

What are available facilities at The Nine Kuningan?
There are top facilites at The Nine Kuningan such as AC, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Nine Kuningan?
The standard check-in time at The Nine Kuningan is starting from 14:00 - 23:00 while the latest check-out time is at 06:00 - 12:00
What is the star rating of The Nine Kuningan?
The Nine Kuningan is a 2.0-star hotel.
How many floors does The Nine Kuningan have?
The Nine Kuningan has 5 floors.
How many rooms are available at The Nine Kuningan?
The Nine Kuningan has 35 rooms in total.
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More Reviews from Other Guests in The Nine Kuningan

8.6
Very Good
From 1,645 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

7.9

Location

8.5

Service and Facilites

8.6

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Traveler Reviews The Nine Kuningan

Number of reviews per page
20
40
Customer reviews
R***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
My stay was a satisfying experience. Check-in was easy and fast, and the staff was friendly and responsive. The room was clean, the facilities were functioning well, and the atmosphere was comfortable enough to rest. The location of the accommodation was also strategic and easily accessible. Overall, the accommodation was as described in the app and well worth the price. I would consider staying again in the future.
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The parking lot is a bit small, so you have to compete with those who rent monthly. Maybe in the future, they should prioritize parking for daily renters. But the rooms are clean and safe. 🫶
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1 people find it helpful
Yuniar E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
Kamar bersih dan luas. Hanya saja, akses jalan menuju hotel sempit. Tangga menuju resepsionis kurang friendly bagi orang tua.
1 people find it helpful
Rustianti I.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 169 week(s) ago
The service is really bad. When I arrived, the elevator was dead, I was told to go up the stairs to the 3rd floor. When I arrived on the 3rd floor, I was told to wait because the AC was just about to be serviced. Then go down again to the ground floor, report to the receptionist. The receptionist even told me to wait for 10 minutes, then when I went to the receptionist's room there was no initiative to carry the goods to the 3rd floor, which had to go through the stairs. Anyway, the service is really bad, it's a male receptionist. The ladies who clean are all friendly.
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2 people find it helpful
Accommodation's Reply
13 Mar 2023
Dear Sis Rusti, We apologize for the inconvenience during your stay at TheNineResidence. Thank you for providing this criticism and review, so that we can improve our services in the future. Regarding the incident that day, it happened that the elevator had to be serviced immediately for the comfort and safety of all our guests and staff. And for AC rooms that are serviced also for the same reason but incidentally there is miscommunication between the maintenance staff and the FO. For that we apologize if our staff that day lacked initiative and disappointed you. We will use this as evaluation material. Thank you, and have a nice sister's day. Regards, TheNineResidence.
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Dian D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
Super clean, nyaman, enak, dan viewnya bagus. Minusnya ga soundproof dan kebetulan dapet tetangga kamar yang super loud. But other than that everything is good, the staff nice. And i loved how clean it was.
3 people find it helpful
Accommodation's Reply
16 Feb 2023
Dear Sis Dian, Thank you for choosing The Nine Residence as a place to rest, and thank you for taking the time to give a good review for our place. We are very happy to hear that you had a good experience at our place. And apologize for the inconvenience regarding soundproof, we will make it input for improvement at a later date. Hope to see you soon on another occasion. have a good day. Best regards, TheNineResidence.
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NAUVAL N. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 228 week(s) ago
Very comfortable, spacious rooms, very clean, it's just a shame the parking is a bit difficult and enters the alley.
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4 people find it helpful
Goklim
icon-origin-TRAVELOKA
9.7
/10
Reviewed 232 week(s) ago
This place is just AMAZING!
4 people find it helpful
Accommodation's Reply
10 Jan 2022
Dear Kak Goklim, Thank you for your kind words, we are delighted to know that you enjoyed your stay with us. We look forward to welcoming you again in the future. Regards, TheNine Residence
Kintha Karlita Putri
icon-origin-TRAVELOKA
8.5
/10
Reviewed 261 week(s) ago
Kamarnya bersih, tidak begitu berisik dan lokasi sangat strategis mudah kalo cari makanan.
1 people find it helpful
Accommodation's Reply
09 Jun 2021
Dear Kak Kintha, Thank you for choosing The Nine Residence as a place to rest, and thank you for taking the time to provide a good review for our place. We are very happy to hear that you had a good experience with us. Hope to see you again on another occasion. Have a good day. Warm regards, TheNineResidence
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Thomas L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 266 week(s) ago
Room 106 is filled with 4 adults. Very noisy. 2.30am is very noisy. I was next to him, couldn't sleep. What kind of hotel is this? How come it can be filled with 4 adults? :)) hotel management should ensure the comfort of every guest. This did not happen at The Nine Kuningan. There was a noise in room 106 that disturbed guests in other rooms.
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3 people find it helpful
Accommodation's Reply
18 May 2021
Good afternoon Dear. Mr. Thomas, Thank you for giving an honest review, and we apologize for the inconvenience. Answering your question: What kind of hotel is this? How come it can be filled with 4 adults? Answer: The maximum room occupancy at TheNine Residence is only 2 adults, considering that the bed is only 160x200cm. For the problem of the number of guests staying 4 people and causing a fuss, we need to explain, that when checking in, guests do not inform that 1 room will be filled with 4 people. Regarding this problem, we apologize profusely if it disturbs your rest. Point 2: There is an omission of noise in room 106 that disturbs guests in other rooms. Answer: We need to explain, our staff is not authorized to knock on all rooms and control what guests do in their room, unless there are complaints from other guests. Regarding your inconvenience, it would be nice if on another occasion (at another hotel), it could be conveyed to the hotel directly, on the spot, so that it can be handled immediately on the spot. That is what we can say, once again from the management apologize for your inconvenience. We will make an evaluation from you to improve our quality in the future. Thank you. Have a nice day, Mr. Regards, TheNine Residence
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Noni
icon-origin-TRAVELOKA
9.7
/10
Reviewed 266 week(s) ago
this is like my second home, you got what you paid! ✨✨✨✨✨
1 people find it helpful
Accommodation's Reply
18 May 2021
Dear Ms./ Mrs. Noni, Thank you for your kind words, we are delighted to know that you enjoyed your stay with us. We look forward to welcoming you again in the future. Regards, TheNine Residence
Kezia M. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 267 week(s) ago
Cozy Residences with beautiful roof top view
2 people find it helpful
Accommodation's Reply
03 May 2021
Dear Ms. Kezia, Thank you for your kind words regarding The Nine Residence. We are pleased to know that you had a pleasant stay at our place. We are looking forward to welcome you again to stay at The Nine Residence. Have a good day. Regards, TheNine Residence.
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Yohana M.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 272 week(s) ago
The place is pleasantly clean, but at checkout the officers are not friendly and serve people with other people's phones.
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5 people find it helpful
Accommodation's Reply
24 Mar 2021
Dear. Mrs. Yohana, Thank you very much for the review. We are very sorry for the lack of attitude of our staff. We will improve it to improve our services in the future. We are looking forward to welcoming you on your next stay with us. With warmest regards, TheNine Residence
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Oky R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 276 week(s) ago
the room is cool, clean, comfortable and has privacy
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2 people find it helpful
Accommodation's Reply
02 Mar 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. We are looking forward to welcoming you on your next stay with us. With kindest regards, TheNine Residence
Nelisa
icon-origin-TRAVELOKA
9.7
/10
Reviewed 277 week(s) ago
I don't know how many times I have stayed here, it's really comfortable especially every time you go there when conditions are tired, you can rest quietly and homey
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5 people find it helpful
Accommodation's Reply
01 Mar 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. We are looking forward to welcoming you on your next stay with us. With kindest regards, TheNine Residence
Fadhlillah J. N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 278 week(s) ago
1. Very cheap for the quality, very veryy recommended place to stay on sub 300k+ range 2. Cozy atmosphere 3. Spacious room 4. Awesome rooftop area 5. There is a kitchen are on the rooftop that people who stay can use I will definitely be back !
Find this review helpful?
Accommodation's Reply
01 Mar 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. We are looking forward to welcoming you on your next stay with us. With kindest regards, TheNine Residence
Citra A. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 278 week(s) ago
the place of the nine kuningan is very comfortable starting from the service, rooms, bathrooms, balcon, rooftop, kitchen, everything does not disappoint. highly recommended !!
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2 people find it helpful
Accommodation's Reply
01 Mar 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience while staying with us. We are looking forward to welcoming you on your next stay with us. With kindest regards, TheNine Residence
Goklim
icon-origin-TRAVELOKA
9.4
/10
Reviewed 281 week(s) ago
I had the most pleasant stay here, the room was very clean and fresh, so cozy with small balcony. amenities was good enough for the price. service from staff was great, smooth check in process. will stay here again!
1 people find it helpful
Fery Siringoringo
icon-origin-TRAVELOKA
9.4
/10
Reviewed 281 week(s) ago
I had the most pleasant stay here, the room was very clean and fresh, so cozy with small balcony. amenities was good enough for the price. service from staff was great, smooth check in process. will stay here again!
Find this review helpful?
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Rizky C. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 281 week(s) ago
clean, cozy & affordable. such a good place to stay.
3 people find it helpful
Profile Picture
Yulita K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 281 week(s) ago
Our deluxe room is super cozy with nice ambiance. It's clean, spic and span, nice staffs and good housekeeping. The free wifi is okay. The bathroom is quite big and clean. No bathtub but the shower is nice. Things like plates, utensils and water dispenser provided at the pantry. Basic amenities like 2 free mineral water bottle, dental kit, shower gel & shampoo are replenished daily. The build in wardrobe is totally spacious. We also got a refrigerator and microwave at our room, so it's hassle free to keep foods cold/warm. The location is near Lotte avenue and a good distance from senayan park and ashtadistrict8 that we planned to visit. It's easy to online order food and transportation. The only down side is some lingering cigarette's smell near the pantry whenever someone smoke there, but overall it's 5/5 ⭐⭐⭐⭐⭐ I'll say yes for 2nd visit. 😄👌
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 The Nine Kuningan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,645 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

7.9

Location

8.5

Service and Facilites

8.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Nine Kuningan

Number of reviews per page
20
40
Customer reviews
R***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
My stay was a satisfying experience. Check-in was easy and fast, and the staff was friendly and responsive. The room was clean, the facilities were functioning well, and the atmosphere was comfortable enough to rest. The location of the accommodation was also strategic and easily accessible. Overall, the accommodation was as described in the app and well worth the price. I would consider staying again in the future.
Read More
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The parking lot is a bit small, so you have to compete with those who rent monthly. Maybe in the future, they should prioritize parking for daily renters. But the rooms are clean and safe. 🫶
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1 people find it helpful
Yuniar E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
Kamar bersih dan luas. Hanya saja, akses jalan menuju hotel sempit. Tangga menuju resepsionis kurang friendly bagi orang tua.
1 people find it helpful
Rustianti I.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 169 week(s) ago
The service is really bad. When I arrived, the elevator was dead, I was told to go up the stairs to the 3rd floor. When I arrived on the 3rd floor, I was told to wait because the AC was just about to be serviced. Then go down again to the ground floor, report to the receptionist. The receptionist even told me to wait for 10 minutes, then when I went to the receptionist's room there was no initiative to carry the goods to the 3rd floor, which had to go through the stairs. Anyway, the service is really bad, it's a male receptionist. The ladies who clean are all friendly.
Read More
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2 people find it helpful
Accommodation's Reply
13 Mar 2023
Dear Sis Rusti, We apologize for the inconvenience during your stay at TheNineResidence. Thank you for providing this criticism and review, so that we can improve our services in the future. Regarding the incident that day, it happened that the elevator had to be serviced immediately for the comfort and safety of all our guests and staff. And for AC rooms that are serviced also for the same reason but incidentally there is miscommunication between the maintenance staff and the FO. For that we apologize if our staff that day lacked initiative and disappointed you. We will use this as evaluation material. Thank you, and have a nice sister's day. Regards, TheNineResidence.
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See original
Dian D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
Super clean, nyaman, enak, dan viewnya bagus. Minusnya ga soundproof dan kebetulan dapet tetangga kamar yang super loud. But other than that everything is good, the staff nice. And i loved how clean it was.
3 people find it helpful
Accommodation's Reply
16 Feb 2023
Dear Sis Dian, Thank you for choosing The Nine Residence as a place to rest, and thank you for taking the time to give a good review for our place. We are very happy to hear that you had a good experience at our place. And apologize for the inconvenience regarding soundproof, we will make it input for improvement at a later date. Hope to see you soon on another occasion. have a good day. Best regards, TheNineResidence.
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NAUVAL N. A.
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9.7
/10
Reviewed 228 week(s) ago
Very comfortable, spacious rooms, very clean, it's just a shame the parking is a bit difficult and enters the alley.
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4 people find it helpful
Goklim
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9.7
/10
Reviewed 232 week(s) ago
This place is just AMAZING!
4 people find it helpful
Accommodation's Reply
10 Jan 2022
Dear Kak Goklim, Thank you for your kind words, we are delighted to know that you enjoyed your stay with us. We look forward to welcoming you again in the future. Regards, TheNine Residence
Kintha Karlita Putri
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8.5
/10
Reviewed 261 week(s) ago
Kamarnya bersih, tidak begitu berisik dan lokasi sangat strategis mudah kalo cari makanan.
1 people find it helpful
Accommodation's Reply
09 Jun 2021
Dear Kak Kintha, Thank you for choosing The Nine Residence as a place to rest, and thank you for taking the time to provide a good review for our place. We are very happy to hear that you had a good experience with us. Hope to see you again on another occasion. Have a good day. Warm regards, TheNineResidence
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Thomas L.
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6.0
/10
Reviewed 266 week(s) ago
Room 106 is filled with 4 adults. Very noisy. 2.30am is very noisy. I was next to him, couldn't sleep. What kind of hotel is this? How come it can be filled with 4 adults? :)) hotel management should ensure the comfort of every guest. This did not happen at The Nine Kuningan. There was a noise in room 106 that disturbed guests in other rooms.
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3 people find it helpful
Accommodation's Reply
18 May 2021
Good afternoon Dear. Mr. Thomas, Thank you for giving an honest review, and we apologize for the inconvenience. Answering your question: What kind of hotel is this? How come it can be filled with 4 adults? Answer: The maximum room occupancy at TheNine Residence is only 2 adults, considering that the bed is only 160x200cm. For the problem of the number of guests staying 4 people and causing a fuss, we need to explain, that when checking in, guests do not inform that 1 room will be filled with 4 people. Regarding this problem, we apologize profusely if it disturbs your rest. Point 2: There is an omission of noise in room 106 that disturbs guests in other rooms. Answer: We need to explain, our staff is not authorized to knock on all rooms and control what guests do in their room, unless there are complaints from other guests. Regarding your inconvenience, it would be nice if on another occasion (at another hotel), it could be conveyed to the hotel directly, on the spot, so that it can be handled immediately on the spot. That is what we can say, once again from the management apologize for your inconvenience. We will make an evaluation from you to improve our quality in the future. Thank you. Have a nice day, Mr. Regards, TheNine Residence
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Noni
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9.7
/10
Reviewed 266 week(s) ago
this is like my second home, you got what you paid! ✨✨✨✨✨
1 people find it helpful
Accommodation's Reply
18 May 2021
Dear Ms./ Mrs. Noni, Thank you for your kind words, we are delighted to know that you enjoyed your stay with us. We look forward to welcoming you again in the future. Regards, TheNine Residence
Kezia M. N.
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9.4
/10
Reviewed 267 week(s) ago
Cozy Residences with beautiful roof top view
2 people find it helpful
Accommodation's Reply
03 May 2021
Dear Ms. Kezia, Thank you for your kind words regarding The Nine Residence. We are pleased to know that you had a pleasant stay at our place. We are looking forward to welcome you again to stay at The Nine Residence. Have a good day. Regards, TheNine Residence.
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Yohana M.
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9.0
/10
Reviewed 272 week(s) ago
The place is pleasantly clean, but at checkout the officers are not friendly and serve people with other people's phones.
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5 people find it helpful
Accommodation's Reply
24 Mar 2021
Dear. Mrs. Yohana, Thank you very much for the review. We are very sorry for the lack of attitude of our staff. We will improve it to improve our services in the future. We are looking forward to welcoming you on your next stay with us. With warmest regards, TheNine Residence
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Oky R.
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8.5
/10
Reviewed 276 week(s) ago
the room is cool, clean, comfortable and has privacy
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2 people find it helpful
Accommodation's Reply
02 Mar 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. We are looking forward to welcoming you on your next stay with us. With kindest regards, TheNine Residence
Nelisa
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9.7
/10
Reviewed 277 week(s) ago
I don't know how many times I have stayed here, it's really comfortable especially every time you go there when conditions are tired, you can rest quietly and homey
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5 people find it helpful
Accommodation's Reply
01 Mar 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. We are looking forward to welcoming you on your next stay with us. With kindest regards, TheNine Residence
Fadhlillah J. N.
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9.1
/10
Reviewed 278 week(s) ago
1. Very cheap for the quality, very veryy recommended place to stay on sub 300k+ range 2. Cozy atmosphere 3. Spacious room 4. Awesome rooftop area 5. There is a kitchen are on the rooftop that people who stay can use I will definitely be back !
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Accommodation's Reply
01 Mar 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. We are looking forward to welcoming you on your next stay with us. With kindest regards, TheNine Residence
Citra A. N.
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9.7
/10
Reviewed 278 week(s) ago
the place of the nine kuningan is very comfortable starting from the service, rooms, bathrooms, balcon, rooftop, kitchen, everything does not disappoint. highly recommended !!
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2 people find it helpful
Accommodation's Reply
01 Mar 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience while staying with us. We are looking forward to welcoming you on your next stay with us. With kindest regards, TheNine Residence
Goklim
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9.4
/10
Reviewed 281 week(s) ago
I had the most pleasant stay here, the room was very clean and fresh, so cozy with small balcony. amenities was good enough for the price. service from staff was great, smooth check in process. will stay here again!
1 people find it helpful
Fery Siringoringo
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9.4
/10
Reviewed 281 week(s) ago
I had the most pleasant stay here, the room was very clean and fresh, so cozy with small balcony. amenities was good enough for the price. service from staff was great, smooth check in process. will stay here again!
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Rizky C. R.
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8.5
/10
Reviewed 281 week(s) ago
clean, cozy & affordable. such a good place to stay.
3 people find it helpful
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Yulita K.
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9.4
/10
Reviewed 281 week(s) ago
Our deluxe room is super cozy with nice ambiance. It's clean, spic and span, nice staffs and good housekeeping. The free wifi is okay. The bathroom is quite big and clean. No bathtub but the shower is nice. Things like plates, utensils and water dispenser provided at the pantry. Basic amenities like 2 free mineral water bottle, dental kit, shower gel & shampoo are replenished daily. The build in wardrobe is totally spacious. We also got a refrigerator and microwave at our room, so it's hassle free to keep foods cold/warm. The location is near Lotte avenue and a good distance from senayan park and ashtadistrict8 that we planned to visit. It's easy to online order food and transportation. The only down side is some lingering cigarette's smell near the pantry whenever someone smoke there, but overall it's 5/5 ⭐⭐⭐⭐⭐ I'll say yes for 2nd visit. 😄👌
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1 people find it helpful
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