The ZHM Premiere Padang

Hotels
8.6
/10
Very Good
9,116 reviews

What Guests Say About Their Stay

Ambiance (167)
Bedroom (166)
Staff Friendliness (164)
Distance To City Center (161)

Mamik W.

10.0
/ 10
ZHM is the best hotel! The rooms are very spacious, very clean, the food is varied and delicious. Very easy access to everywhere. Most importantly, it's close to the Nurul Iman Grand Mosque and Ayu's cake shop 💙
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Anang b. s.

10.0
/ 10
The hotel service was very friendly and check-in was fast. The rooms were clean, comfortable, and fully equipped. The location is also strategic, and the sahur menu is delicious. Highly recommended.
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m***a

9.1
/ 10
The sky pool is top-notch, the gym is relatively quiet during peak season, the staff is friendly, the breakfast is varied and delicious, and it's easily accessible. Be sure to choose an ocean/mountain view, not a garden view, if you're planning a staycation.
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D***l

10.0
/ 10
Great stay with professional services. The room was clean and comfortable. The staff was polite, friendly, and respectful. The food was tasty with lots of variety to choose from. Definitely will be a repeat customer.

Iqbal

9.1
/ 10
Nice experience, clean rooms and complete facilities, satisfactory service from all staff, ample parking, and elevator access without having to go around the lobby. Thank you
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In the Area
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Jl. MH Thamrin No. 27 , Padang Selatan, Padang, Sumatera Barat, Indonesia, 25133

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The ZHM Premiere (d/h Grand Zuri) Padang The ZHM Premiere Padang is located in area / city South Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The ZHM Premiere Padang

Jl. MH Thamrin No. 27 , Padang Selatan, Padang, Sumatera Barat, Indonesia, 25133
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Lobby The ZHM Premiere Padang
Exterior 2 The ZHM Premiere Padang

Discover More About The ZHM Premiere Padang

Welcome to **The ZHM Premiere Padang**, your premier destination for an unforgettable stay in the vibrant heart of Sumatera Barat, Indonesia. We pride ourselves on offering a blend of modern comfort, exceptional service, and a prime location that makes exploring the rich culture and stunning landscapes of this region a breeze. Whether you're here for business or leisure, **The ZHM Premiere Padang** is designed to be your home away from home, providing a sanctuary of relaxation and convenience. Room rates at **The ZHM Premiere Padang** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The ZHM Premiere Padang Location

Located in the bustling district of Padang, **The ZHM Premiere Padang** is situated at Jl. MH Thamrin No. 27 , Padang Selatan, Padang, Sumatra Barat, Indonesia, 25133. This strategic position places you approximately 30 minutes from the city center, offering a perfect balance between accessibility and tranquility. For travelers arriving by air, the hotel is conveniently located about 45 minutes from Minangkabau International Airport (PDG), with easy access via major roadways. The atmosphere surrounding **The ZHM Premiere Padang** is one of dynamic urban energy, yet our establishment provides a peaceful retreat from the everyday hustle. You'll find yourself close to local markets and cultural hubs, allowing for an immersive experience into the local way of life.

The ZHM Premiere Padang Facilities & Services

Facilities for guests at **The ZHM Premiere Padang** are designed to cater to every need, ensuring a comfortable and enjoyable experience.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center for your workout needs, available from 6:00 AM to 9:00 PM.
  • On-site dining options offering a variety of local and international cuisines.
  • Spacious meeting and banquet facilities for corporate events and celebrations.
  • 24-hour front desk service to assist with any requests.
  • Secure and complimentary on-site parking for all guests.
  • Concierge services to help plan your local excursions.
  • Room service available during specified hours.

The ZHM Premiere Padang Room Types

Discover a range of accommodations designed to suit every traveler's preference. The room types of **The ZHM Premiere Padang** include options that provide comfort, style, and essential amenities.
  • Deluxe Room:

    Available with either a City View or Garden View. These rooms are non-smoking and feature a private bathroom, some with a bathtub.
  • Executive Room:

    Offering enhanced space and amenities, these rooms also come with City View or Garden View options and are non-smoking. A bathtub is available in select rooms.
  • Suite:

    Our spacious suites provide a luxurious experience with separate living and sleeping areas. Enjoy stunning City Views and the convenience of a bathtub. These rooms are strictly non-smoking.
  • Family Room:

    Ideal for those traveling with loved ones, our Family Rooms offer ample space and comfort. Non-smoking and equipped with essential amenities, some rooms include a bathtub.
Please note that **The ZHM Premiere Padang** is a non-smoking hotel, with designated smoking areas available. We do not currently offer pet-friendly rooms.

The ZHM Premiere Padang Dining & Restaurants

Savor the diverse culinary offerings at **The ZHM Premiere Padang**. Our on-site dining venues are crafted to provide a delightful gastronomic journey.
  • The Premiere Restaurant:

    Our main dining hall offers a breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. For lunch and dinner, enjoy an à la carte menu featuring a selection of Indonesian and international dishes. Lunch is served from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM.
  • The Lobby Lounge:

    A relaxed setting perfect for enjoying coffee, tea, and light snacks throughout the day. Open from 9:00 AM to 11:00 PM.

The ZHM Premiere Padang Nearby Attractions and Activities

Immerse yourself in the local culture and natural beauty surrounding **The ZHM Premiere Padang**. Here are some of the must-visit attractions:
  • Masjid Raya Sumatera Barat (Great Mosque of West Sumatra):

    A magnificent architectural marvel and a significant religious landmark.
  • Museum Adityawarman:

    Explore the rich history and cultural heritage of West Sumatra through its extensive exhibits.
  • Padang Beach (Pantai Padang):

    Enjoy the coastal breeze, local street food, and vibrant sunset views at this popular beachfront.
  • Jalan Jati (Jati Street):

    Known for its local eateries and shops, offering a glimpse into daily life and authentic culinary experiences.
  • Siti Nurbaya Bridge:

    A picturesque bridge offering scenic views of the city and the Batang Arau river, steeped in local legend.
If you are looking for other activities around **The ZHM Premiere Padang**, check out the best deals on Traveloka: Recommended activities in Padang!

How to Get to The ZHM Premiere Padang from the Airport

Navigating your way to **The ZHM Premiere Padang** from Minangkabau International Airport (PDG) is straightforward. The airport transfer service of **The ZHM Premiere Padang** ensures a smooth arrival. Here are your options for how to get to **The ZHM Premiere Padang**:
  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book our dedicated airport transfer service. Our driver will meet you at the arrival hall and escort you directly to the hotel. Estimated cost: PHP 800 - PHP 1200, depending on vehicle type.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to **The ZHM Premiere Padang** typically takes around 45 minutes, with fares ranging from PHP 300 to PHP 500.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This offers a convenient and often cost-effective option.
  • Rental Car:

    If you prefer to drive yourself, car rental services are available at the airport.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at The ZHM Premiere Padang

Choosing **The ZHM Premiere Padang** means opting for a superior travel experience in Sumatera Barat. With excellent room availability at **The ZHM Premiere Padang**, you are sure to find the perfect accommodation for your needs.
  • Prime Location:

    Conveniently situated to explore the best of Padang.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites to suit all preferences.
  • Excellent Facilities:

    From a swimming pool to a fitness center, we have amenities to enhance your stay.
  • Attentive Service:

    Our dedicated staff are committed to making your visit memorable.
  • Dining Delights:

    Enjoy delicious local and international cuisine on-site.
Ready to experience the best of Padang? Booking **The ZHM Premiere Padang** is easy and convenient. We encourage you to explore your options and secure your stay today. Book budget hotels in Sumatera Barat and discover the exceptional value and comfort that awaits you at **The ZHM Premiere Padang**. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The ZHM Premiere Padang

Bar, Cafe and Lounge The ZHM Premiere Padang
Bar, Cafe and Lounge
Swimming Pool The ZHM Premiere Padang
Swimming Pool
Fitness Center The ZHM Premiere Padang
Fitness Center
Functional Hall The ZHM Premiere Padang
Functional Hall
Lobby The ZHM Premiere Padang
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Bicycle rental
  • Secure parking

Things to Do

  • Fitness center
  • Indoor pool
  • Outdoor pool

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The ZHM Premiere Padang

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The ZHM Premiere Padang
200
Number of floors in The ZHM Premiere Padang
15
Another facilities in The ZHM Premiere Padang
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in The ZHM Premiere Padang

What are available facilities at The ZHM Premiere Padang?
There are top facilites at The ZHM Premiere Padang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The ZHM Premiere Padang?
The standard check-in time at The ZHM Premiere Padang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The ZHM Premiere Padang provide breakfast?
Yes, The ZHM Premiere Padang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The ZHM Premiere Padang?
The ZHM Premiere Padang is a 4.5-star hotel.
How many floors does The ZHM Premiere Padang have?
The ZHM Premiere Padang has 15 floors.
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More Reviews from Other Guests in The ZHM Premiere Padang

8.6
Very Good
From 9,116 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about The ZHM Premiere Padang
All
Staff Friendliness (111)
Ambiance (108)
Variety (107)
Bedroom (104)
Distance to City Center (103)
Hotel Area (102)
Bathroom (98)
Taste (95)
Accessibility (91)
Family Friendly (87)
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Traveler Reviews The ZHM Premiere Padang

Number of reviews per page
20
40
Customer reviews
rohaizat l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Children's facilities are very good, suitable for children.
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Excited, clean, fragrant, friendly, delicious food, clean room, clean bed
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Accommodation's Reply
01 Jul 2026
Dear Ms./Mrs. A*n, From The zhm Premiere Hotel Padang, we would like to express our sincere gratitude for your excellent rating and positive review. We are delighted to hear that you were satisfied with your stay at our hotel. From the clean and fragrant atmosphere, friendly staff, to the quality of the food, rooms, and the comfort of the beds, such positive reviews encourage our entire team to provide the best service and maintain the quality of facilities so that every guest has a memorable and impressive stay. We hope to welcome you back on your next visit to The zhm Premiere Hotel Padang. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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Mike A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice room, clean, tidy… Staff service is very friendly.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Warm greetings from The Zhm Premiere Hotel Padang. Thank you for your positive rating and review. We are delighted to know that The Zhm Premiere Hotel Padang is your first choice every time you visit Padang. We appreciate your appreciation of the hotel's cleanliness, reasonable prices, and delicious food in our restaurant. Your trust and support motivate our entire team to continue striving for the best service and experience. We hope to welcome you back on your next visit to The Zhm Premiere Hotel Padang. Sincerely, Suranee Yanti, General Manager, The Zhm Premiere Hotel Padang
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
When I go to Padang, I always stay here. It's clean, the price is good, and the food at the hotel restaurant is delicious.
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Warm greetings from The Zhm Premiere Hotel Padang. Thank you for your positive rating and review. We are delighted to know that The Zhm Premiere Hotel Padang is your first choice every time you visit Padang. We appreciate your appreciation of the hotel's cleanliness, reasonable prices, and delicious food in our restaurant. Your trust and support motivate our entire team to continue striving for the best service and experience. We hope to welcome you back on your next visit to The Zhm Premiere Hotel Padang. Sincerely, Suranee Yanti, General Manager, The Zhm Premiere Hotel Padang
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v***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
One of the most comfortable hotels in Padang. Clean, tidy, and aesthetically pleasing.
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+2
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Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. V*y, Sincerely, The zhm Premiere Hotel Padang. Thank you for your positive rating and review. We are delighted to know that you consider The zhm Premiere Hotel Padang one of the most comfortable hotels in Padang. We greatly appreciate your comments regarding the cleanliness, orderliness, and beauty of the hotel. We are committed to maintaining the quality of our facilities and services to ensure all guests enjoy a comfortable and memorable stay. Thank you also for sharing photos from your stay. We are pleased to know that you and your family enjoyed your time with us. We hope to welcome you back on your next visit to The zhm Premiere Hotel Padang. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Clean and fragrant, quiet, and I really enjoyed my stay at zhm.
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Accommodation's Reply
13 Jun 2026
Dear G*t, this is the warmest greeting from zhm Premier Padang Hotel. We sincerely thank you for your excellent rating and positive feedback. We are very pleased to hear that you felt comfortable during your stay and were satisfied with the hotel's clean, fragrant, and peaceful atmosphere. We are also happy to hear that you enjoyed your stay at zhm Premier Padang Hotel. Such compliments motivate all our staff to provide the best service and offer unforgettable experiences to every guest. We look forward to seeing you again on your next visit. Thank you. Surni Yanti, General Manager, zhm Premier Padang Hotel
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W***N
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The beast, all mantap, okay, best, and keren.
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Accommodation's Reply
15 Jun 2026
Dear Mr. W*N, Sincerely yours from zhm Premiere Hotel Padang. Thank you for your review and rating. We are delighted to hear that your stay with us was pleasant and left a positive impression. Such feedback is an encouragement to our entire team in providing the best service, comfortable facilities, and a pleasant stay for all guests. We hope to welcome you back on your next visit to zhm Premiere Hotel Padang. Sincerely, Surni Yanti, General Manager, zhm Premiere Hotel Padang
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Mamik W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
ZHM is the best hotel! The rooms are very spacious, very clean, the food is varied and delicious. Very easy access to everywhere. Most importantly, it's close to the Nurul Iman Grand Mosque and Ayu's cake shop 💙
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Accommodation's Reply
29 May 2026
Dear Mr. Mamik W., From The ZHM Premiere Hotel Padang, we respectfully thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed the spacious and clean rooms, the variety of food, and the convenient location to our hotel. We are also pleased to know that our hotel is situated near various tourist attractions, including the Grand Mosque and souvenir shops, which added to your convenience during your visit to Padang. Your compliments motivate our entire team to strive for the best service and accommodation for all our guests. We hope to welcome you back to The ZHM Premiere Hotel Padang again. Sincerely, Suranee Yanti, General Manager, The ZHM Premiere Hotel Padang
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S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
An amazing experience for a staycation in Padang.
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Accommodation's Reply
29 May 2026
Dear Mr./Ms. S*i, From The zhm Premiere Hotel Padang, we respectfully thank you for your excellent rating and positive review. We are delighted to know that you had a wonderful stay with us in Padang. Your positive review inspires our entire team to strive for the best service and create comfortable and memorable stays for all our guests. We look forward to welcoming you back again in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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O***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good service, comfortable rooms, complete facilities.
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Accommodation's Reply
29 May 2026
Dear Ms. O*a, Thank you so much for taking the time to review and rate our hotel so highly on Traveloka. We are delighted to know that our friendly service, comfortable rooms, and comprehensive facilities provided you with a memorable stay. Guest satisfaction is our top priority, and your positive review is a great inspiration to our entire team to continue maintaining and improving the quality of our service. We hope to welcome you back in the future for another memorable stay. Sincerely, Surni Yanti, General Manager, zhm premiere Padang Hotel
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Yesterday the sauna had an error so it took a long time to use the sauna.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. D*i, It is our pleasure to inform you from zhm Premiere Hotel Padang that we appreciate your excellent rating and review. We also appreciate your feedback regarding our sauna facilities. We apologize for the inconvenience caused by the sauna being under repair. We have forwarded your feedback to the relevant team for immediate inspection and repair, ensuring the facility is fully functional and provides the utmost comfort for all guests. We appreciate your understanding and hope to welcome you back in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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Yudhistira R. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Breakfast was great, but some food was cold and not even preheated.
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Accommodation's Reply
20 May 2026
Dear Mr. Yuthithira R.N., This is a warm greeting from The ZHM Premiere Hotel Padang. Thank you for your review and rating. We are delighted to hear that you enjoyed our breakfast. However, we apologize for the inconvenience caused by some of the food not being hot enough. This feedback is very important to us, and we have forwarded it to the relevant team for consideration and evaluation in order to improve the quality and temperature of the food in the future. We appreciate your feedback and hope to welcome you back to stay with us again in the future. Sincerely, Suranee Yanti, General Manager, The ZHM Premiere Hotel Padang
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DENI A. B. L. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It has been a pleasure staying in ZHM Hotel.
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Accommodation's Reply
11 May 2026
Dear Mr./Ms. Deni A. B. L. S., Warm greetings from The ZHM Premiere Hotel Padang. Thank you for your perfect rating and for sharing your kind review. We are truly pleased to know that you had a pleasant stay with us. Your positive feedback is a great motivation for our team to continue delivering excellent service, especially for our valued business travelers. We look forward to welcoming you back on your next visit. Warm regards, Surni Yanti General Manager The ZHM Premiere Hotel Padang
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Access, security, cleanliness No. 1 in Padang city
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. F*i, Sincerely yours from zhm Premiere Hotel Padang. Thank you for your excellent rating and positive review. We are proud that you rated our hotel as the best in Padang in terms of accessibility, safety, and cleanliness. This compliment is a great motivation for our entire team to continue maintaining and improving the quality of service and facilities we provide. We hope to welcome you back again on your next visit. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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M***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
I arrived around 3:30 PM, but had to wait another 45 minutes to check in. They said the room wasn't ready, even though I was late, the room still wasn't ready. The check-in staff were also less than friendly.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. M*a, This is to inform you from zhm Premiere Hotel Padang that we appreciate you taking the time to write a review. We apologize for any inconvenience you experienced during check-in, even though you arrived after the designated check-in time. We will take your feedback seriously to improve our room coordination and the quality of service from our team, especially by providing more responsive and friendly service. We appreciate your feedback and hope to welcome you back to stay with us again in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Enjoyable! Will stay here again if going to Padang
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Accommodation's Reply
23 Apr 2026
Dear Ms./Mrs. A*a, From the best of our regards, The zhm Premiere Hotel Padang. Thank you for your excellent rating and review. We are delighted to know that you enjoyed your stay with us and plan to return when visiting Padang again. Your trust motivates us to strive for the best service and create memorable stays for all our guests. We hope to welcome you back in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Overall, great stay experience here during my visit to Padang. Rooms were clean with a comfortable bed. I chose a non-smoking room and I could actually not smell any smoke from around, which was a great relief (not so common in Indonesia). Bathroom was clean too with good water pressure in the shower. The only thing which was a bit out of place for me was to pay for parking in the hotel. Even though it was minimal, still seeking a fee from in-house guests was a bit unexpected.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Warm greetings from The ZHM Premiere Hotel Padang. Thank you for your kind review and for sharing your experience with us. We are delighted to know that you had a great stay and appreciated the cleanliness of our rooms, the comfort of the bed, as well as the bathroom quality and good water pressure. We are also pleased that our non-smoking room provided the comfort you expected. We also appreciate your feedback regarding the parking fee. Kindly note that our parking area is managed by a third party to ensure the safety and security of all vehicles. However, we understand that this may feel unexpected, and your feedback will certainly be taken into consideration for our future improvements. Thank you once again for your valuable input. We look forward to welcoming you back for an even better stay in the future. Warm regards, Surni Yanti General Manager The ZHM Premiere Hotel Padang
r***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Very good, the hotel is nice and clean, the service is satisfactory.
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Accommodation's Reply
14 Apr 2026
Dear Mr. R*f., From zhm Premiere Hotel Padang, we respectfully thank you for your review and rating. We are delighted to hear that you were satisfied with the cleanliness of the hotel and the services we provided. This positive review encourages us to continue striving to maintain and improve the quality of our services in order to provide the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, Surni Yanti, General Manager, zhm Premiere Hotel Padang
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R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Okay ZHM Hotel Padang, nice view okay
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Accommodation's Reply
14 Apr 2026
Dear Ms./Mrs. R*o, From The zhm Premiere Hotel Padang, we respectfully thank you for your review and rating. We are delighted to hear that you enjoyed the views from our hotel and had a pleasant time. This positive review encourages us to strive for the best service and facilities for all our guests. We hope to welcome you back again in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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Trira Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Regular hotel, the main choice.
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Accommodation's Reply
10 Apr 2026
Dear Ms. Trira Y.P., From The ZHM Premiere Hotel Padang, we respectfully thank you for your excellent rating and for choosing our hotel as your first choice when visiting Padang. We are delighted to know that your stay with us has always been a pleasant experience. Your trust and loyalty are a great honor to us and motivate us to continue maintaining and improving the quality of our services and facilities. We hope to welcome you back again in the future. Sincerely, Suranee Yanti, General Manager, The ZHM Premiere Hotel Padang
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Exterior 4 The ZHM Premiere Padang

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8.6
Very Good
From 9,116 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about The ZHM Premiere Padang
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Staff Friendliness (111)
Ambiance (108)
Variety (107)
Bedroom (104)
Distance to City Center (103)
Hotel Area (102)
Bathroom (98)
Taste (95)
Accessibility (91)
Family Friendly (87)
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Traveler Reviews The ZHM Premiere Padang

Number of reviews per page
20
40
Customer reviews
rohaizat l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Children's facilities are very good, suitable for children.
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Excited, clean, fragrant, friendly, delicious food, clean room, clean bed
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Accommodation's Reply
01 Jul 2026
Dear Ms./Mrs. A*n, From The zhm Premiere Hotel Padang, we would like to express our sincere gratitude for your excellent rating and positive review. We are delighted to hear that you were satisfied with your stay at our hotel. From the clean and fragrant atmosphere, friendly staff, to the quality of the food, rooms, and the comfort of the beds, such positive reviews encourage our entire team to provide the best service and maintain the quality of facilities so that every guest has a memorable and impressive stay. We hope to welcome you back on your next visit to The zhm Premiere Hotel Padang. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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Mike A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice room, clean, tidy… Staff service is very friendly.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Warm greetings from The Zhm Premiere Hotel Padang. Thank you for your positive rating and review. We are delighted to know that The Zhm Premiere Hotel Padang is your first choice every time you visit Padang. We appreciate your appreciation of the hotel's cleanliness, reasonable prices, and delicious food in our restaurant. Your trust and support motivate our entire team to continue striving for the best service and experience. We hope to welcome you back on your next visit to The Zhm Premiere Hotel Padang. Sincerely, Suranee Yanti, General Manager, The Zhm Premiere Hotel Padang
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
When I go to Padang, I always stay here. It's clean, the price is good, and the food at the hotel restaurant is delicious.
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Warm greetings from The Zhm Premiere Hotel Padang. Thank you for your positive rating and review. We are delighted to know that The Zhm Premiere Hotel Padang is your first choice every time you visit Padang. We appreciate your appreciation of the hotel's cleanliness, reasonable prices, and delicious food in our restaurant. Your trust and support motivate our entire team to continue striving for the best service and experience. We hope to welcome you back on your next visit to The Zhm Premiere Hotel Padang. Sincerely, Suranee Yanti, General Manager, The Zhm Premiere Hotel Padang
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v***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
One of the most comfortable hotels in Padang. Clean, tidy, and aesthetically pleasing.
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Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. V*y, Sincerely, The zhm Premiere Hotel Padang. Thank you for your positive rating and review. We are delighted to know that you consider The zhm Premiere Hotel Padang one of the most comfortable hotels in Padang. We greatly appreciate your comments regarding the cleanliness, orderliness, and beauty of the hotel. We are committed to maintaining the quality of our facilities and services to ensure all guests enjoy a comfortable and memorable stay. Thank you also for sharing photos from your stay. We are pleased to know that you and your family enjoyed your time with us. We hope to welcome you back on your next visit to The zhm Premiere Hotel Padang. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Clean and fragrant, quiet, and I really enjoyed my stay at zhm.
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Accommodation's Reply
13 Jun 2026
Dear G*t, this is the warmest greeting from zhm Premier Padang Hotel. We sincerely thank you for your excellent rating and positive feedback. We are very pleased to hear that you felt comfortable during your stay and were satisfied with the hotel's clean, fragrant, and peaceful atmosphere. We are also happy to hear that you enjoyed your stay at zhm Premier Padang Hotel. Such compliments motivate all our staff to provide the best service and offer unforgettable experiences to every guest. We look forward to seeing you again on your next visit. Thank you. Surni Yanti, General Manager, zhm Premier Padang Hotel
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W***N
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The beast, all mantap, okay, best, and keren.
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Accommodation's Reply
15 Jun 2026
Dear Mr. W*N, Sincerely yours from zhm Premiere Hotel Padang. Thank you for your review and rating. We are delighted to hear that your stay with us was pleasant and left a positive impression. Such feedback is an encouragement to our entire team in providing the best service, comfortable facilities, and a pleasant stay for all guests. We hope to welcome you back on your next visit to zhm Premiere Hotel Padang. Sincerely, Surni Yanti, General Manager, zhm Premiere Hotel Padang
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Mamik W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
ZHM is the best hotel! The rooms are very spacious, very clean, the food is varied and delicious. Very easy access to everywhere. Most importantly, it's close to the Nurul Iman Grand Mosque and Ayu's cake shop 💙
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Accommodation's Reply
29 May 2026
Dear Mr. Mamik W., From The ZHM Premiere Hotel Padang, we respectfully thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed the spacious and clean rooms, the variety of food, and the convenient location to our hotel. We are also pleased to know that our hotel is situated near various tourist attractions, including the Grand Mosque and souvenir shops, which added to your convenience during your visit to Padang. Your compliments motivate our entire team to strive for the best service and accommodation for all our guests. We hope to welcome you back to The ZHM Premiere Hotel Padang again. Sincerely, Suranee Yanti, General Manager, The ZHM Premiere Hotel Padang
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S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
An amazing experience for a staycation in Padang.
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Accommodation's Reply
29 May 2026
Dear Mr./Ms. S*i, From The zhm Premiere Hotel Padang, we respectfully thank you for your excellent rating and positive review. We are delighted to know that you had a wonderful stay with us in Padang. Your positive review inspires our entire team to strive for the best service and create comfortable and memorable stays for all our guests. We look forward to welcoming you back again in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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O***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good service, comfortable rooms, complete facilities.
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Accommodation's Reply
29 May 2026
Dear Ms. O*a, Thank you so much for taking the time to review and rate our hotel so highly on Traveloka. We are delighted to know that our friendly service, comfortable rooms, and comprehensive facilities provided you with a memorable stay. Guest satisfaction is our top priority, and your positive review is a great inspiration to our entire team to continue maintaining and improving the quality of our service. We hope to welcome you back in the future for another memorable stay. Sincerely, Surni Yanti, General Manager, zhm premiere Padang Hotel
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Yesterday the sauna had an error so it took a long time to use the sauna.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. D*i, It is our pleasure to inform you from zhm Premiere Hotel Padang that we appreciate your excellent rating and review. We also appreciate your feedback regarding our sauna facilities. We apologize for the inconvenience caused by the sauna being under repair. We have forwarded your feedback to the relevant team for immediate inspection and repair, ensuring the facility is fully functional and provides the utmost comfort for all guests. We appreciate your understanding and hope to welcome you back in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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Yudhistira R. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Breakfast was great, but some food was cold and not even preheated.
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Accommodation's Reply
20 May 2026
Dear Mr. Yuthithira R.N., This is a warm greeting from The ZHM Premiere Hotel Padang. Thank you for your review and rating. We are delighted to hear that you enjoyed our breakfast. However, we apologize for the inconvenience caused by some of the food not being hot enough. This feedback is very important to us, and we have forwarded it to the relevant team for consideration and evaluation in order to improve the quality and temperature of the food in the future. We appreciate your feedback and hope to welcome you back to stay with us again in the future. Sincerely, Suranee Yanti, General Manager, The ZHM Premiere Hotel Padang
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DENI A. B. L. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It has been a pleasure staying in ZHM Hotel.
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Accommodation's Reply
11 May 2026
Dear Mr./Ms. Deni A. B. L. S., Warm greetings from The ZHM Premiere Hotel Padang. Thank you for your perfect rating and for sharing your kind review. We are truly pleased to know that you had a pleasant stay with us. Your positive feedback is a great motivation for our team to continue delivering excellent service, especially for our valued business travelers. We look forward to welcoming you back on your next visit. Warm regards, Surni Yanti General Manager The ZHM Premiere Hotel Padang
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Access, security, cleanliness No. 1 in Padang city
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. F*i, Sincerely yours from zhm Premiere Hotel Padang. Thank you for your excellent rating and positive review. We are proud that you rated our hotel as the best in Padang in terms of accessibility, safety, and cleanliness. This compliment is a great motivation for our entire team to continue maintaining and improving the quality of service and facilities we provide. We hope to welcome you back again on your next visit. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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M***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
I arrived around 3:30 PM, but had to wait another 45 minutes to check in. They said the room wasn't ready, even though I was late, the room still wasn't ready. The check-in staff were also less than friendly.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. M*a, This is to inform you from zhm Premiere Hotel Padang that we appreciate you taking the time to write a review. We apologize for any inconvenience you experienced during check-in, even though you arrived after the designated check-in time. We will take your feedback seriously to improve our room coordination and the quality of service from our team, especially by providing more responsive and friendly service. We appreciate your feedback and hope to welcome you back to stay with us again in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Enjoyable! Will stay here again if going to Padang
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Accommodation's Reply
23 Apr 2026
Dear Ms./Mrs. A*a, From the best of our regards, The zhm Premiere Hotel Padang. Thank you for your excellent rating and review. We are delighted to know that you enjoyed your stay with us and plan to return when visiting Padang again. Your trust motivates us to strive for the best service and create memorable stays for all our guests. We hope to welcome you back in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Overall, great stay experience here during my visit to Padang. Rooms were clean with a comfortable bed. I chose a non-smoking room and I could actually not smell any smoke from around, which was a great relief (not so common in Indonesia). Bathroom was clean too with good water pressure in the shower. The only thing which was a bit out of place for me was to pay for parking in the hotel. Even though it was minimal, still seeking a fee from in-house guests was a bit unexpected.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Warm greetings from The ZHM Premiere Hotel Padang. Thank you for your kind review and for sharing your experience with us. We are delighted to know that you had a great stay and appreciated the cleanliness of our rooms, the comfort of the bed, as well as the bathroom quality and good water pressure. We are also pleased that our non-smoking room provided the comfort you expected. We also appreciate your feedback regarding the parking fee. Kindly note that our parking area is managed by a third party to ensure the safety and security of all vehicles. However, we understand that this may feel unexpected, and your feedback will certainly be taken into consideration for our future improvements. Thank you once again for your valuable input. We look forward to welcoming you back for an even better stay in the future. Warm regards, Surni Yanti General Manager The ZHM Premiere Hotel Padang
r***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Very good, the hotel is nice and clean, the service is satisfactory.
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Accommodation's Reply
14 Apr 2026
Dear Mr. R*f., From zhm Premiere Hotel Padang, we respectfully thank you for your review and rating. We are delighted to hear that you were satisfied with the cleanliness of the hotel and the services we provided. This positive review encourages us to continue striving to maintain and improve the quality of our services in order to provide the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, Surni Yanti, General Manager, zhm Premiere Hotel Padang
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R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Okay ZHM Hotel Padang, nice view okay
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Accommodation's Reply
14 Apr 2026
Dear Ms./Mrs. R*o, From The zhm Premiere Hotel Padang, we respectfully thank you for your review and rating. We are delighted to hear that you enjoyed the views from our hotel and had a pleasant time. This positive review encourages us to strive for the best service and facilities for all our guests. We hope to welcome you back again in the future. Sincerely, Surni Yanti, General Manager, The zhm Premiere Hotel Padang
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Trira Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Regular hotel, the main choice.
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Accommodation's Reply
10 Apr 2026
Dear Ms. Trira Y.P., From The ZHM Premiere Hotel Padang, we respectfully thank you for your excellent rating and for choosing our hotel as your first choice when visiting Padang. We are delighted to know that your stay with us has always been a pleasant experience. Your trust and loyalty are a great honor to us and motivate us to continue maintaining and improving the quality of our services and facilities. We hope to welcome you back again in the future. Sincerely, Suranee Yanti, General Manager, The ZHM Premiere Hotel Padang
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