The ZHM Premiere Padang

Hotels
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8.6
/10
Very Good
9,051 reviews

What Guests Say About Their Stay

M***h

8.5
/ 10
ZHM is the best. Thank God, all the services are satisfactory. Hopefully, we can maintain or even improve in the future so we can continue to be even more successful. 😊
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Verified Traveler

10.0
/ 10
The staff is friendly and helpful, the rooms are clean, the breakfast food is delicious and varied, and the hotel atmosphere is also good.
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s***h

10.0
/ 10
The service was very friendly, the rooms were clean and spacious, and the amenities were very complete. Check-in and check-out were also very fast. Highly recommended.
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f***a

9.1
/ 10
Very comfortable. Clean and close to everything. Thank you. Continued success with ZHM Premiere.
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S***a

9.4
/ 10
My stay at The ZHM Premiere Padang Hotel was very enjoyable. I happened to be staying here for a staycation with my family. The hotel is child-friendly, with plenty of activities to enjoy, including a kids' corner for coloring, a children's pool, and an infinity pool overlooking Padang. The hotel is very comfortable, and the staff are very friendly.
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In the Area
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Jl. MH Thamrin No. 27 , Padang Selatan, Padang, Sumatera Barat, Indonesia, 25133

Main Facilities

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This accommodation offers:
Outdoor pool
Indoor pool
Children pool
Bicycle rental
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Laundry
Clothes dryer
note: hotel was previously named The ZHM Premiere (d/h Grand Zuri) Padang The ZHM Premiere Padang is located in area / city South Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The ZHM Premiere Padang

Jl. MH Thamrin No. 27 , Padang Selatan, Padang, Sumatera Barat, Indonesia, 25133
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Lobby The ZHM Premiere Padang
Exterior 2 The ZHM Premiere Padang

Discover More About The ZHM Premiere Padang

Overview of The ZHM Premiere Padang

Few hotels in Padang make as much use of height as The ZHM Premiere Padang. The 15-storey tower on Jl. MH Thamrin places its leisure spaces high above the street: according to the hotel's official website, the swimming pool sits on the 12th floor and is described by the hotel as the highest infinity pool in town, while the Premiere Sky Lounge occupies the 15th floor and features a glass floor, which the hotel calls the first of its kind in West Sumatra. For travellers who want a city hotel with a view of Padang from above, that vertical layout is the property's most distinctive trait.

The building has a little history behind it, too. Traveloka's listing records that the hotel was built in 2012 and last renovated in 2021, and that it was previously known as Grand Zuri Padang before taking on its current ZHM Premiere name. Travellers searching for the old name will find the same address: Jl. MH Thamrin No. 27, Padang Selatan, Padang, West Sumatra 25133. The property is operated by ZHM Hotels (Zuri Hotel Management), whose official site positions it as a 4 Plus-Star hotel, and it carries a 4.5-star classification on Traveloka.

With 200 rooms spread across 15 floors, this is one of the larger hotels in the South Padang area, and it is built for more than overnight stays. Two grand ballrooms and a set of meeting and function rooms make it a regular choice for weddings, conferences and corporate gatherings, while the pools, children's facilities and round-the-clock room service suit families and leisure guests. The sections below cover the rooms, facilities, location, dining and practical booking points, based on Traveloka's listing data and the hotel's official website.

Room Types at The ZHM Premiere Padang

The ZHM Premiere Padang has 200 rooms in total, which the official website describes as well-appointed and modern in design. The hotel's own site does not publish a named room-category ladder, and room tiers shown on Traveloka can change with availability, so check the live room list on the property page for the current categories, bed types, sizes and maximum occupancy before you book.

Guest Rooms

The bulk of the inventory is made up of guest rooms on the tower's upper floors. Air conditioning is listed for the property, and the official website notes that the hotel uses "Zuri Dream" beds made by King Koil, the brand's signature bedding. Traveloka's facility list for the property includes a desk, TV with cable channels, a shower, a hairdryer, a minibar and an in-room safe, with a bathtub also listed; as with most hotels of this size, the exact in-room set can differ between room categories, so confirm the specific features on the room you select. Rooms run on 220-volt power, so travellers from Singapore will generally need a plug adaptor.

Suites

For longer stays or guests who need more space to work, the official website states that all suites feature a separate living area and a spacious work desk with WiFi. That separation between sleeping and living space makes the suites a practical pick for business travellers hosting small meetings, or for families who want an extra area to relax in. Suite availability and configurations vary, so view the room details on Traveloka for current options.

Connecting and Accessible Rooms

Traveloka's listing shows connecting rooms at The ZHM Premiere Padang, useful for families or groups who want adjoining space. The property also lists in-room accessibility features, an accessible bathroom, accessible parking and wheelchair access. If you need a connecting or accessible room, mention it as a special request when booking and contact the hotel ahead of arrival; the hotel asks guests to get in touch one day before they arrive, and special requests are subject to availability at check-in.

Facilities and Amenities

The facility list at The ZHM Premiere Padang is broad for a city hotel, and several of its key spaces are spread vertically through the tower. Highlights confirmed by Traveloka's listing and the official website include:

  • Swimming pools: Traveloka lists both an indoor pool and an outdoor pool, plus a children's pool. The official website places the infinity pool on the 12th floor, alongside a kids' pool and a mini playground. Swimwear is required in the pool area, and the hotel can provide swimsuits for guests who arrive without one, subject to a washing fee.
  • Fitness: the official website describes a Wellness Center gym on the 10th floor. The hotel's policies ask gym users to wear sports attire and athletic shoes; check opening hours with the hotel on arrival.
  • Events and business: the official website lists two grand ballrooms that can host up to 3,000 guests and ten meeting and function rooms for groups of roughly 25 to 250. Traveloka also lists banquet facilities, meeting facilities and a projector.
  • Parking: secure parking and accessible parking are listed on Traveloka, which shows parking as free of charge; the official website mentions 500 indoor car parking lots.
  • Connectivity: Traveloka lists free WiFi, WiFi in public areas, LAN internet and international calling.
  • Getting around: bicycle rental is available, and an airport transfer can be arranged for a surcharge.

On the service side, the hotel has a 24-hour receptionist and 24-hour security, along with a concierge, bellhop, luggage storage, a cloakroom, laundry service, a clothes dryer, a safety deposit box and multilingual staff. Lifts serve the building. Smoking is permitted only in the designated smoking area, and pets are not allowed. Close to the hotel, Traveloka notes ATM and banking services, a supermarket, a grocery store, laundry shops and beauty and hair salons, which is handy for longer stays.

Location and Getting There

The ZHM Premiere Padang stands on Jl. MH Thamrin in Padang Selatan (South Padang), one of the city's central districts. Traveloka records the hotel as being in the city centre, and the official website describes it as about five minutes from the Padang central business district. That central position keeps shops, banks, offices and local eateries within a short ride, while the tower's height gives upper-floor guests a wide outlook over the city.

From Minangkabau International Airport

Minangkabau International Airport is Padang's main gateway, and both Traveloka's listing and the hotel's official website put the journey from the airport to the hotel at around 45 minutes, depending on traffic. Travellers from Singapore can book flights to Padang on Traveloka and then take a taxi, a ride-hailing car or the hotel's own airport transfer, which carries a surcharge and should be arranged in advance.

Getting Around Padang

Once in the city, taxis and app-based rides are the easiest way to move between districts. The hotel offers bicycle rental for short trips, and secure on-site parking makes self-driving straightforward for guests on a West Sumatra road trip heading inland towards the highlands. Because the hotel asks guests to contact it one day before arrival, it is worth confirming your arrival time and any transfer booking at the same time.

Dining at The ZHM Premiere Padang

Traveloka's listing shows one restaurant and one bar at The ZHM Premiere Padang, with breakfast, buffet breakfast, à la carte breakfast, à la carte lunch and à la carte dinner all listed. The hotel's official website names two outlets:

  • The Café: on the 2nd floor, described by the official site as open 24 hours a day, with a private room available for small groups.
  • Premiere Sky Lounge: on the 15th floor, with the glass floor the hotel highlights as a West Sumatra first and a VIP room; the official website lists it as open from late morning to late evening.

Breakfast at the hotel is served from 06:00 to 10:00. Whether breakfast is included depends on the rate you book, and the hotel charges an additional fee per guest for extra breakfast, so compare room options on Traveloka if you want breakfast bundled in. For guests arriving late or working odd hours, 24-hour room service is listed on Traveloka.

Padang is also the home of Minangkabau cooking, and many travellers will want to try local restaurants serving the city's well-known rice dishes during their stay. Pair a food outing with tours and activities around Padang and West Sumatra to make the most of the region's coast and highlands.

Why Stay at The ZHM Premiere Padang

The strongest reason to choose The ZHM Premiere Padang is the combination of a central South Padang address with resort-style leisure spaces stacked inside a city tower. Few business hotels pair a 12th-floor infinity pool, a children's pool and a glass-floored sky lounge with ballrooms large enough for major events, which makes this hotel equally useful for a family weekend and a corporate conference.

  • A long-established name, refreshed: built in 2012 and last renovated in 2021, the former Grand Zuri Padang is a familiar address in the city.
  • Scale for events: two grand ballrooms and ten function rooms, according to the official website, suit weddings, seminars and gatherings of very different sizes.
  • Family-friendly touches: a children's pool, a mini playground near the pool deck, connecting rooms and 24-hour room service.
  • Round-the-clock support: a 24-hour receptionist, 24-hour security and multilingual staff, plus a concierge and bellhop service.
  • Easy for drivers: free secure parking, with the official website citing 500 indoor lots.

If you are still weighing options, you can compare other hotels in Padang and across Indonesia on Traveloka, filtering by area, facilities and guest reviews.

Tips for Booking The ZHM Premiere Padang on Traveloka

  1. Check the room details carefully. Room categories, bed types and in-room features vary, so open each room option on the property page before choosing.
  2. Decide on breakfast at booking. Some rates include breakfast and others do not; adding it later is charged per guest.
  3. Bring a hard-copy ID. The hotel requires an ID card in hard copy at check-in, and the minimum check-in age is 18; minors must be accompanied by an adult.
  4. Prepare for the deposit. A deposit is required at check-in and can be paid in cash or by debit card.
  5. Plan around check-in and check-out times. Check-in is from 15:00 and check-out is by 12:00. Early check-in and late check-out can be requested by contacting the hotel, and additional charges apply.
  6. Contact the hotel a day ahead. The property asks guests to get in touch one day before arrival, which is also a good time to arrange the airport transfer or note special requests.
  7. Pack swimwear and gym kit. The pool requires swimsuits and the gym requires sports attire and athletic shoes.

When your dates are set, you can plan the rest of the trip, from flights to experiences, on the Traveloka homepage.

Other Popular Hotels in Padang

Hotel Santika Premiere Padang

  • About the hotel: A 4-star hotel on Jl. Ahmad Yani in Padang Barat, a practical base for business and leisure stays in the city.
  • Room types: Superior Room, Deluxe Room, Executive Room, Premiere Room and Suite.
  • Facilities: swimming pool, restaurant, fitness centre, lifts and WiFi.
  • Services: 24-hour receptionist, concierge, bellhop, laundry service and luggage storage.

Mercure Padang

  • About the hotel: A 4-star hotel in Padang Barat that suits families as well as business travellers.
  • Room types: Superior Room, Deluxe Room, Executive Suite and Family Suite.
  • Facilities: swimming pool, fitness centre, spa, kids' club, restaurant and WiFi in public areas.
  • Services: 24-hour front desk, concierge, laundry and room service.

Grand Basko Hotel Padang

  • About the hotel: A 4-star hotel on Jl. Prof. Dr. Hamka in Padang Utara with a wide range of leisure and business facilities.
  • Room types: family rooms and connecting rooms among its options; see the listing for the full room list.
  • Facilities: restaurant, café, bar, fitness centre, spa, karaoke, business centre and meeting facilities.
  • Services: 24-hour front desk, 24-hour room service, laundry service and airport transfer for a surcharge.

Truntum Padang Hotel

  • About the hotel: A 4-star hotel on Jln. Gereja in Padang Barat with 168 rooms across 5 floors, well placed for exploring the city centre.
  • Room types: several room categories; check the property page for current room names.
  • Facilities: outdoor pool, restaurant, bar and café, fitness centre, function hall and WiFi in public areas.
  • Services: 24-hour room service, laundry service, concierge, bellhop and luggage storage.

The Axana Hotel

  • About the hotel: A 4-star hotel on Jln. Bundo Kandung in Padang Barat with 139 rooms across 6 floors, aimed at both leisure and business guests.
  • Room types: Standard Room, Deluxe Room, Executive Suite and Family Room.
  • Facilities: swimming pool, children's pool, spa, fitness centre, sauna, karaoke and meeting facilities.
  • Services: 24-hour receptionist, room service, concierge, laundry service and tours.

ibis Padang

  • About the hotel: A 3-star hotel on Jl Taman Siswa in Padang Utara, a straightforward choice for travellers who want a central, no-fuss stay.
  • Room types: standard guest rooms; see the listing for current room types.
  • Facilities: swimming pool, bar, café and lounge, function hall and WiFi in public areas.
  • Services: 24-hour receptionist and express check-out.

Pangeran Beach Hotel

  • About the hotel: A 4-star hotel in North Padang near the coast, with 181 rooms across 6 floors and room options with ocean views.
  • Room types: Superior Room, Deluxe Room, Executive Suite, Family Suite and Presidential Suite.
  • Facilities: swimming pool, restaurant, fitness centre, spa, sauna, ballroom and meeting facilities.
  • Services: 24-hour room service, 24-hour security, concierge, laundry service and airport transfer for a surcharge.

All facilities in The ZHM Premiere Padang

Facility

  • Outdoor pool
  • Indoor pool
  • Children pool
  • Bicycle rental
  • Swimming pool
Bar, Cafe and Lounge The ZHM Premiere Padang
Bar, Cafe and Lounge
Swimming Pool The ZHM Premiere Padang
Swimming Pool
Fitness Center The ZHM Premiere Padang
Fitness Center
Functional Hall The ZHM Premiere Padang
Functional Hall
Lobby The ZHM Premiere Padang
Lobby

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe

Transportation

  • Bicycle rental
  • Secure parking

General

  • AC
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Connecting rooms
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Things to Do

  • Indoor pool
  • Outdoor pool

Connectivity

  • Internation Call
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Accommodation Policy & General Information in The ZHM Premiere Padang

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The ZHM Premiere Padang
200
Number of floors in The ZHM Premiere Padang
15
Another facilities in The ZHM Premiere Padang
Children pool, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in The ZHM Premiere Padang

Where is The ZHM Premiere Padang located?
The ZHM Premiere Padang is at Jl. MH Thamrin No. 27, Padang Selatan (South Padang), Padang, West Sumatra 25133. The official website places it about five minutes from the Padang central business district and around 45 minutes by road from Minangkabau International Airport, depending on traffic conditions.
What are the check-in and check-out times at The ZHM Premiere Padang?
Check-in at The ZHM Premiere Padang starts from 15:00 and check-out is by 12:00. Early check-in and late check-out can be requested by contacting the hotel directly, with additional charges applying. Guests need a hard-copy ID card, must be at least 18, and should expect a deposit at check-in.
Does The ZHM Premiere Padang have a swimming pool?
Yes. The ZHM Premiere Padang lists indoor and outdoor pools plus a children's pool on Traveloka, and its official website places the infinity pool on the 12th floor next to a kids' pool and mini playground. Swimwear is required, and the hotel can provide swimsuits for guests for a washing fee.
What was The ZHM Premiere Padang called before?
The ZHM Premiere Padang was previously known as Grand Zuri Padang, according to Traveloka's listing. The hotel, operated by ZHM Hotels (Zuri Hotel Management), was built in 2012 and last renovated in 2021. Travellers who remember the Grand Zuri name will find the hotel at the same address on Jl. MH Thamrin in South Padang.
What room types are available at The ZHM Premiere Padang?
The ZHM Premiere Padang has 200 rooms across 15 floors, including guest rooms and suites. The official website notes that all suites have a separate living area and a spacious work desk with WiFi, and that the hotel uses King Koil beds. Connecting and accessible rooms are also listed. Check the live Traveloka room list for current categories, bed types and occupancy limits.
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More Reviews from Other Guests in The ZHM Premiere Padang

8.6
Very Good
From 9,051 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about The ZHM Premiere Padang
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Staff Friendliness (117)
Ambiance (116)
Distance to City Center (114)
Variety (114)
Bedroom (112)
Hotel Area (107)
Bathroom (104)
Taste (103)
Accessibility (97)
Family Friendly (95)
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Traveler Reviews The ZHM Premiere Padang

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Customer reviews
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
ZHM is the best. Thank God, all the services are satisfactory. Hopefully, we can maintain or even improve in the future so we can continue to be even more successful. 😊
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Accommodation's Reply
03 Nov 2026
Dear Valued Guest, Warm greetings from The Zhm Premiere Hotel Padang. Thank you for your positive review and rating of 8.5 on Traveloka. We are delighted to hear that you were satisfied with our services and stay experience. Your compliments and hopes motivate us to continuously improve the quality of our services and are a meaningful inspiration to our entire team. We are committed to providing the best service, maintaining the quality of our facilities, and offering a comfortable and memorable stay for all our guests. Thank you for choosing The Zhm Premiere Hotel Padang. We hope to welcome you back again in the future. Sincerely, Vicky G.K. Sulengarh, General Manager
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Verified Traveler
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Business
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10.0
/10
Reviewed 2 week(s) ago
The staff is friendly and helpful, the rooms are clean, the breakfast food is delicious and varied, and the hotel atmosphere is also good.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm greetings from The ZHM Premiere Hotel Padang. Thank you for your 10/10 rating and positive review you shared through Traveloka. We are delighted to hear that you were satisfied with the friendliness and responsiveness of our staff, the cleanliness of the rooms, and the variety and taste of our breakfast. We appreciate that the hotel's atmosphere contributed to your comfort throughout your stay. This compliment motivates our entire team to strive to maintain the quality of our facilities and provide the best service to all our guests. Thank you for choosing The ZHM Premiere Hotel Padang. We hope to welcome you again and provide you with another memorable stay. Sincerely, Vicky G.K. Sulengar, General Manager
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B***h
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8.5
/10
Reviewed 2 week(s) ago
Ample parking. Friendly service.
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Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Warm greetings from The ZHM Premiere Hotel Padang. Thank you for your review and rating of 8.5 on Traveloka. We are delighted to hear that you enjoyed our spacious parking area and the friendly service from our hotel team. This positive feedback motivates us to continue striving to maintain the quality of our facilities and provide the best service for the comfort of all our guests. Thank you for choosing The ZHM Premiere Hotel Padang. We hope to welcome you again on your next stay and provide you with an even better experience. Sincerely, Vicky G.K. Sulengarh, General Manager
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A***N
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The room was clean, the breakfast was plentiful and delicious.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Warm greetings from The ZHM Premiere Hotel Padang. Thank you for your 10/10 rating and positive review you shared through Traveloka. We are delighted to hear that you were satisfied with the cleanliness of your room and the varied breakfast options we provided. Your satisfaction is our joy and motivates our entire team to strive to maintain the quality of our facilities, the taste of our food, and to provide the best service to all our guests. Thank you for choosing The ZHM Premiere Hotel Padang. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, Vicky G.K. Sulengar, General Manager
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Arif R.
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8.5
/10
Reviewed 4 week(s) ago
It's quite pleasant. I like the mattress.
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Accommodation's Reply
15 Oct 2026
Dear Mr. Arif R., From The ZHM Premiere Hotel Padang, Thank you for taking the time to share your stay experience with us through Traveloka and for giving us a rating of 8.5. We are delighted to hear that you enjoyed your stay, especially the comfort of the bed. Your compliments mean a lot to us and encourage us to further improve the quality of our facilities and services to make your stay even better. Thank you for choosing The ZHM Premiere Hotel Padang. We hope to welcome you back again on your next stay for an even more memorable experience. Sincerely, Vicky G.K. Sulengar, General Manager
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s***h
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Business
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8.5
/10
Reviewed 5 week(s) ago
An excellent hotel. The atmosphere is very comfortable and peaceful. The breakfast was delicious with a wide selection. I would definitely stay here again if I were in town.
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Accommodation's Reply
07 Oct 2026
Dear Ms./Mrs. S*h, From The zhm Premiere Hotel Padang, we respectfully thank you for your 8.5-star rating and for taking the time to share your experience with us through Traveloka. We are delighted to hear that you enjoyed the comfortable and tranquil atmosphere of the hotel and appreciated the varied breakfast options we offer. We are also pleased to know that you were impressed with your stay and plan to return. Your appreciation and trust motivate our entire team to strive for the best service and create memorable stays for all guests. Thank you for choosing The zhm Premiere Hotel Padang. We hope to welcome you back on your next stay. Sincerely, Vicky G. Ke. Sulengkar, General Manager
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s***h
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Business
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10.0
/10
Reviewed 5 week(s) ago
The service was very friendly, the rooms were clean and spacious, and the amenities were very complete. Check-in and check-out were also very fast. Highly recommended.
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Accommodation's Reply
07 Oct 2026
Dear Ms./Mrs. S*h, Warm greetings from The zhm Premiere Hotel Padang. Thank you so much for your perfect 10.0 rating and for taking the time to share your positive experience through Traveloka. We are delighted to hear that you were satisfied with our friendly service, clean and spacious rooms, and comprehensive amenities. We especially appreciate your appreciation for the quick and efficient check-in and check-out process. Your positive feedback is a very meaningful reward for our entire team and inspires us to continue striving to provide the best service to all our guests. Thank you for choosing The zhm Premiere Hotel Padang. We hope to welcome you back on your next visit for an even more memorable experience. Sincerely, Vicky G.K. Sulengar, General Manager
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Putri S. M.
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10.0
/10
Reviewed 7 week(s) ago
Thank you for the excellent service. The hotel is top-notch 😍
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Accommodation's Reply
28 Sep 2026
Dear Mr. Putri S. M., From The zhm Premiere Hotel Padang, we would like to express our deepest gratitude for your 10.0 rating and positive review on Traveloka. We are delighted to know that you were satisfied with our services during your stay and had a memorable experience at our hotel. Your compliments, including the beautiful photos you shared, mean a great deal to our entire team and inspire us to continue striving for the best service and creating memorable experiences for all our guests. Thank you for choosing The zhm Premiere Hotel Padang. We hope to welcome you back to stay with us again in the future. Sincerely, Vicky G. Ke. Sulengkar, General Manager
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T***k
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8.5
/10
Reviewed 7 week(s) ago
Very comfortable and attractive for vacation.
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Accommodation's Reply
22 Sep 2026
Dear Mr./Ms. T*ke, Sincerely yours from The zhm Premiere Hotel Padang. Thank you for your 8.5-star rating and for taking the time to share your experience through Traveloka. We are delighted to know that you felt comfortable and enjoyed the atmosphere of our hotel as your vacation destination. This compliment means a great deal to us and motivates our entire team to strive for excellent service and provide memorable stays for all guests. Thank you for choosing The zhm Premiere Hotel Padang. We hope to welcome you back again on your next visit and provide you with an even more memorable experience. Sincerely, Vicky G. Ke sulengkar, General Manager
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Yolanda L.
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10.0
/10
Reviewed 8 week(s) ago
I LOVE THIS PLACE
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Accommodation's Reply
17 Sep 2026
Dear Ms. Yolanda L., Thank you so much for your perfect 10/10 rating and excellent review on Traveloka. We are happy and proud to know that your stay was memorable and that you enjoyed the atmosphere and facilities of our hotel. Guest satisfaction and comfort are the greatest motivation for our entire team to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Vicky Ganda Kurnia Sulengar, General Manager
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D***a
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10.0
/10
Reviewed 8 week(s) ago
It's really satisfying and it's really okay.
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Accommodation's Reply
14 Sep 2026
Dear Mr./Ms. D*a, Sincerely yours from zhm Premiere Hotel Padang. Thank you for your perfect 10.0 rating and positive review. We are delighted to know that your stay with us was a memorable, enjoyable, and impressive experience. Your satisfaction is the joy of our entire team and motivates us to continue striving for the best service and most comfortable accommodations for all our guests. Thank you for choosing zhm Premiere Hotel Padang. We hope to welcome you back again for an even more memorable experience. Sincerely, Vicky Ganda Kurnia Sulengkar General Manager
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I***a
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8.5
/10
Reviewed 10 week(s) ago
The staff is friendly and the rooms are clean and comfortable.
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Accommodation's Reply
04 Sep 2026
Dear Ms./Mrs. I*a, Warm greetings from The zhm Premiere Hotel Padang. Thank you for your 8.5 rating and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness, and the comfort of the room. This compliment motivates our entire team to strive to maintain our service standards and provide every guest with a memorable stay. Thank you for choosing The zhm Premiere Hotel Padang. We hope to welcome you back on your next stay and provide an even better experience. Sincerely, Vicky Kanda Kurnia Sulengar, General Manager
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M***a
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10.0
/10
Reviewed 11 week(s) ago
Very good and fun, everything is great
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Accommodation's Reply
28 Aug 2026
Dear M*a, Thank you so much for choosing The zhm premiere Hotel Padang as your accommodation on August 22-23, 2026, and for giving us a perfect 10.0 rating and a positive review on Traveloka. We are delighted and proud to know that your stay was enjoyable and met your expectations. Your satisfaction and comfort are paramount to our entire team. We hope to welcome you back again on your next visit to Padang with our best service. Sincerely, Vicky Ganda Kurnia Sulengkar General Manager, The zhm premiere Hotel Padang
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s***h
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Business
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10.0
/10
Reviewed 11 week(s) ago
The staff is very good, full service.
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Accommodation's Reply
28 Aug 2026
Dear Mr./Ms. s*h, Thank you so much for choosing The zhm Premiere Hotel Padang as your accommodation for your business trip on August 23-24, 2026, and for giving us a perfect 10.0 rating on Traveloka. We are delighted to receive your compliments regarding the friendliness of our staff and the quality of service we provide. The comfort and smoothness of our guests' schedules, especially during business trips, is our top priority. This compliment is a great inspiration for our entire team to consistently provide the best service. We hope your business trip was smooth, and we look forward to welcoming you back to our hotel again on your next trip. Sincerely, Vicky Ganda Kurnia Sulengkar General Manager, The zhm Premiere Hotel Padang
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Linda P.
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10.0
/10
Reviewed 11 week(s) ago
Room service and food are delicious 👍
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Accommodation's Reply
01 Sep 2026
Dear Linda P., Thank you so much for choosing to stay at our hotel and for writing such a wonderful review on Traveloka. We are delighted to hear that you were satisfied with our room service and the delicious food we served. Your perfect score (10/10) is a great encouragement to our entire team, both housekeeping and food and beverage, motivating us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back for another enjoyable stay. Sincerely, Vicky Ganda Kurnia Sulengar, General Manager
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Fetri N.
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10.0
/10
Reviewed 14 week(s) ago
A wide variety of appetizing breakfast menus.
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Accommodation's Reply
01 Aug 2026
Dear Ms. Fetri N., From The ZHM Premiere Hotel Padang, we respectfully thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed our varied and delicious breakfast menu during your stay. Your compliments inspire our entire team, especially the Food and Beverage team, to strive to maintain the quality, taste, and variety of our menu to provide the best possible experience for all our guests. Thank you for choosing The ZHM Premiere Hotel Padang. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Kandra Sakala, General Manager
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T***i
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Staycation
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10.0
/10
Reviewed 15 week(s) ago
The hotel was comfortable and friendly, and the venue was the same as my event.
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Accommodation's Reply
28 Jul 2026
Dear Ms./Mrs. T*i, Sincerely, The zhm Premiere Hotel Padang would like to express our sincere gratitude for your excellent rating and positive review. We are delighted to hear that you felt comfortable during your stay at our hotel and enjoyed the warm hospitality from our team. We were honored to be a part of the event you attended. Our hotel's role in hosting and facilitating the smooth operation of the event is a source of great pride for us. Your compliments motivate our entire team to strive for the best service and provide memorable stays for all our guests. We look forward to welcoming you back to The zhm Premiere Hotel Padang on your next visit, whether for business, business, or a family vacation. Sincerely, Kandra Sagala, General Manager, The zhm Premiere Hotel Padang
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f***a
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Leisure
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9.1
/10
Reviewed 15 week(s) ago
Very comfortable. Clean and close to everything. Thank you. Continued success with ZHM Premiere.
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Accommodation's Reply
28 Jul 2026
Dear Mr./Ms. F*a, Sincerely yours from zhm Premiere Hotel Padang. Thank you for your positive rating and review. We are delighted to hear that you enjoyed your stay with us. We are glad you were impressed with the cleanliness of our hotel and its convenient location, which makes it easy to travel to various places in Padang. Your kind words and well wishes are an encouragement to our entire team to continue providing the best service to all our guests. Thank you for trusting zhm Premiere Hotel Padang. We hope to welcome you back again on your next stay and provide you with an even more memorable experience. Sincerely, Kandra Sagala, General Manager
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Nando
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10.0
/10
Reviewed 16 week(s) ago
The hotel staff is friendly and the place is comfortable.
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Accommodation's Reply
28 Jul 2026
Dear Mr. Nando, Sincerely yours, The ZHM Premiere Hotel Padang. Thank you for your positive rating and review. We are delighted to know that you felt comfortable during your stay and enjoyed the friendly service from all our staff. Guest satisfaction is our top priority, so your compliments motivate our entire team to continue striving for friendly, professional, and consistent service. Thank you for choosing The ZHM Premiere Hotel Padang. We hope to welcome you back for your next stay and provide you with an equally memorable, or perhaps even better, experience. Sincerely, Kandra Sakala, General Manager, The ZHM Premiere Hotel Padang
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F***i
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Leisure
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8.8
/10
Reviewed 16 week(s) ago
Friendly hotel staff, clean rooms, complete facilities.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. F*i, Sincerely yours from zhm Premiere Hotel Padang. Thank you for taking the time to rate and review your stay at zhm Premiere Hotel Padang. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of your room, and the complete amenities we provided. Such positive reviews are a great encouragement to our entire team to continue providing the best service and creating a comfortable stay for all our guests. We appreciate your trust and hope to welcome you back on your next stay at zhm Premiere Hotel Padang. Sincerely, Surni Yanti, General Manager
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Exterior 4 The ZHM Premiere Padang

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