Truntum Padang Hotel

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8.5
/10
Very Good
6,288 reviews

What Guests Say About Their Stay

Olinne J.

10.0
/ 10
It's really comfortable to bring kids here, they can swim in the cool pool.
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Eka C.

10.0
/ 10
It is very nice to have a holiday with family members here, the rooms are very spacious, the food is delicious, and the swimming pool is enough for children.
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Ika

10.0
/ 10
The rooms and bathrooms are clean, the air conditioning is good and cool, and the service is friendly and courteous. I've stayed at Truntum Hotel many times since it was called Inna Hotel.
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V***a

10.0
/ 10
The hotel is family-friendly and child-friendly. The rooms are clean. The breakfast is delicious and varied. Hopefully, we can stay here again next time, thanks to the attractive promotions.
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g***y

10.0
/ 10
The best choice for family stays. The hotel's atmosphere and facilities are comfortable and well-maintained. The food is varied and delicious, with dishes exceeding expectations, even herbal drinks are available. The hotel staff is friendly and courteous. The spacious rooms and large beds are very useful for families with three children. The price is relatively affordable, considering these facilities; I got it for 810,000 Rupiah, including tax. The hotel's strategic location is close to the beach, souvenir shops, playgrounds, and more.
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In the Area
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Jln. Gereja No. 34, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Laundry
Truntum Padang Hotel is a 4-star hotels that has been welcoming guests since 1918. The accommodation went through a renovation in 2011. Truntum Padang Hotel is part of Truntum Hotels under Hotel Indonesia Group. There are 168 rooms spread across 5 floors.
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What's around Truntum Padang Hotel

Jln. Gereja No. 34, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118
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Discover More About Truntum Padang Hotel

General Information

Truntum Padang Hotel is a 4-star hotels that has been welcoming guests since 1918. The accommodation went through a renovation in 2011. Truntum Padang Hotel is part of Truntum Hotels under Hotel Indonesia Group. There are 168 rooms spread across 5 floors.

Location

Located at Jln. Gereja No. 34 in Padang, Indonesia. Those looking to explore will find Sanmarino Street, Taman Siti Nurbaya, and Taman Puti Daima nearby.

Facilities & Amenities

Truntum Padang Hotel has Outdoor pool, Swimming pool, Laundry service, Parking, Restaurant, and more.

Business Facilities

For guests traveling for work, Truntum Padang Hotel has Computer station and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: na.padang@truntumhotels.com
Phone number: +6275135600

All facilities in Truntum Padang Hotel

Facility

  • Outdoor pool
  • Swimming pool
Others Truntum Padang Hotel
Others

Public Facilities

  • Safety deposit box
  • Restaurant
  • Room service
  • Elevator
  • Coffee shop

Accessibility

  • Accessible parking
  • Roll-in shower
  • Wheelchair accessible

Guest Services

  • Front desk
  • 24-hour security
  • Express check-out
  • 24-hour front desk
  • Bellboy service
  • Newspaper in lobby
  • Luggage storage
  • Newspaper stand
  • Multilingual staff
  • Laundry Service
  • Porter
  • Concierge
  • Express check-in

Meals & Dining

  • Café
  • Breakfast buffet
  • Breakfast
  • Continental breakfast

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Transportation

  • Secure parking

Business Facilities

  • Meeting facilities
  • Projector
  • Computer station
  • Conference room

Activity & Leisure

  • Karaoke
  • Outdoor pool

Nearby Facilities

  • ATM/Bank
  • Launderette

Accommodation Facilities

  • Car park
  • Smoking area

Travelling with Companions

  • Babysitting

Accommodation Policy & General Information in Truntum Padang Hotel

Important Notice

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Truntum Padang Hotel
168
Number of floors in Truntum Padang Hotel
5
Another facilities in Truntum Padang Hotel
Safety deposit box, Restaurant, Room service, Elevator, Coffee shop

Frequently asked question in Truntum Padang Hotel

What is normal check-in & check-out time at Truntum Padang Hotel?
The standard check-in time at Truntum Padang Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Truntum Padang Hotel provide breakfast?
Yes, Truntum Padang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Truntum Padang Hotel
Truntum Padang Hotel has a 4.0-star rating.
How many floors does Truntum Padang Hotel have?
Truntum Padang Hotel has 5.
How many rooms are available at Truntum Padang Hotel
Truntum Padang Hotel has 168.
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More Reviews from Other Guests in Truntum Padang Hotel

Overall Ratings & Reviews Truntum Padang Hotel

Traveloka (6,261)
Other sources (26)
8.6
Very Good
From 6,261 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Truntum Padang Hotel
All
Staff Friendliness (140)
Room Space (133)
Distance to City Center (128)
Bedroom (128)
Ambiance (127)
Family Friendly (125)
Hotel Area (125)
Surroundings (111)
Accessibility (110)
Variety (107)
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Traveler Reviews Truntum Padang Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
Olinne J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's really comfortable to bring kids here, they can swim in the cool pool.
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Eka C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It is very nice to have a holiday with family members here, the rooms are very spacious, the food is delicious, and the swimming pool is enough for children.
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1 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Comfortable and pleasant facilities.
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Ika
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms and bathrooms are clean, the air conditioning is good and cool, and the service is friendly and courteous. I've stayed at Truntum Hotel many times since it was called Inna Hotel.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The room was spacious, but for a 4-star hotel it felt a bit lacking. The TV was old-fashioned and the picture was blurry, possibly due to the antenna. However, the staff and service were excellent, making it a comfortable place to rest, and the price was very affordable compared to its class.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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pak
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I've stayed here twice. The first time was on vacation with my family, and the second time was for my son's graduation. The room is great, it's in the city center, and it's close to everything.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Its central location, close to souvenir shops and a small supermarket, makes it very convenient. The staff is friendly. If you prefer GoFood, there's a table for GoFood.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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V***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is family-friendly and child-friendly. The rooms are clean. The breakfast is delicious and varied. Hopefully, we can stay here again next time, thanks to the attractive promotions.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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Retno W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
The AC in bathroom 136 is not working, hopefully it will be better in the future.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
cool and friendly.... bersiiiihhhhh....
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good hotel, neighbor. Good stay. Wonderful, mate.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest Greeting from Truntum Padang Hotel We are greatly appreciated to know that you enjoyed your stay at Truntum Padang. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests. On behalf of Truntum Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Many thanks, Management.
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Pay attention to the cleanliness of the room. There were ants on the table, and small cockroaches in the bathroom. The sofa was very dirty. The table was sticky and dusty. I had to wipe it down myself with a tissue. The only plus was the bed, which smelled nice and was clean.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Our two-day stay here was okay, considering the facilities, but the breakfast menu, which was exactly the same, was a bit boring. Hopefully, the menu variety can be improved.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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P***k
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
Quite big but old hotel and furniture in bad condition. Breakfast quality and choices are considered a 2½ star hotel. Hope that renovation and upgrading the ambiance should be done soon.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest Greetings from Truntum Padang Hotel Thank you very much for sharing every memorable moment at our Hotel. Truntum Padang apologizes for any inconvenience caused to you during your stay at our hotel. We strive to provide a memorable service experience for every valued customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence. Once again thank you for your valuable constructive review and we hope to have you to come here again with an assurance of better services. Kindest regards, Management.
H***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
I've been a regular and stay here many times. One of the best hotels in Padang. Please maintain and continue to improve your service. 👍
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Comfortable hotel for family vacation
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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Retno W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Clean and located in the city center.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Everything was great☺. The staff were all friendly. The hotel environment was also child-friendly.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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W***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The wifi is slow, the wifi is not that good, but the service is good.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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a***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Everything was great, but the room cleanliness needs more attention. I've stayed here twice, but the cleanliness is still a bit lacking. The sheets were stained, the lounge chair, the bedside lamp, and even the bedside table were dusty. Hopefully, I can stay here again sometime. The pool is top-notch.
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Accommodation's Reply
19 Jul 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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Number of reviews per page
20
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.