Truntum Padang Hotel

Hotels
Preferred Partner
8.5
/10
Very Good
6,129 reviews

What Guests Say About Their Stay

Staff Friendliness (165)
Room Space (158)
Distance To City Center (157)
Hotel Area (148)

M***M

9.7
/ 10
Spacious, clean, and comfortable rooms with large beds and soundproofing are perfect for a family vacation. The location is close to Padang Beach and the city center. A pleasant stay.
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Hendriansyah

10.0
/ 10
clean hotel, and nice swimming pool
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Metria E.

10.0
/ 10
One of the family friendly hotels that I always visit because the rooms are spacious and clean.
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A***i

9.1
/ 10
It was a wonderful experience, the staff was super friendly and helpful, the room was clean and spacious, the pool was clean and very relaxing. Recommended place 👍

M***d

10.0
/ 10
the hotel is clean, comfortable, the staff is friendly, it's top of the line, I've stayed here 3 times, subscribe directly if you go on vacation to padang oia, another access from the room is to go directly to the parking lot using the elevator without going through the top lobby..
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In the Area
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Jln. Gereja No. 34, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Truntum Padang Hotel is a good choice when you are visiting West Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Truntum Padang Hotel

Jln. Gereja No. 34, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118
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Lobby Truntum Padang Hotel
Lobby 2 Truntum Padang Hotel

Discover More About Truntum Padang Hotel

Location


Staying at Truntum Padang Hotel is a good choice when you are visiting West Padang.

About Truntum Padang Hotel

Truntum Padang Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Whether you are planning an event or other special occasions, Truntum Padang Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Truntum Padang Hotel.

Truntum Padang Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Truntum Padang Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Truntum Padang Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Truntum Padang Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at Truntum Padang Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Truntum Padang Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Truntum Padang Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Truntum Padang Hotel.

All facilities in Truntum Padang Hotel

Bar, Cafe and Lounge Truntum Padang Hotel
Bar, Cafe and Lounge
Swimming Pool Truntum Padang Hotel
Swimming Pool
Fitness Center Truntum Padang Hotel
Fitness Center
Functional Hall Truntum Padang Hotel
Functional Hall
Lobby Truntum Padang Hotel
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Karaoke
  • Outdoor pool
  • TV lounge

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops

Connectivity

  • Internet point
  • Free WiFi

Transportation

  • Secure parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Truntum Padang Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Truntum Padang Hotel
168
Number of floors in Truntum Padang Hotel
5
Another facilities in Truntum Padang Hotel
Bellhop, Welcoming drinks, Concierge, Express check-in, Express check-out

Frequently asked question in Truntum Padang Hotel

What are available facilities at Truntum Padang Hotel?
There are top facilites at Truntum Padang Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Truntum Padang Hotel?
The standard check-in time at Truntum Padang Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Truntum Padang Hotel provide breakfast?
Yes, Truntum Padang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Truntum Padang Hotel?
Truntum Padang Hotel is a 4.0-star hotel.
How many floors does Truntum Padang Hotel have?
Truntum Padang Hotel has 5 floors.
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More Reviews from Other Guests in Truntum Padang Hotel

Overall Ratings & Reviews Truntum Padang Hotel

Traveloka (6,109)
Other sources (20)
8.6
Very Good
From 6,109 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Truntum Padang Hotel
All
Staff Friendliness (113)
Room Space (109)
Distance to City Center (107)
Bedroom (103)
Ambiance (101)
Hotel Area (101)
Family Friendly (95)
Surroundings (91)
Accessibility (89)
Variety (84)
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Most Recent
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Traveler Reviews Truntum Padang Hotel

Number of reviews per page
20
40
Customer reviews
lusi k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It was a pleasure staying here, everything was fine.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly, the hotel atmosphere is comfortable with family.
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a***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The front desk, restaurant, cafe and housekeeping staff are all very friendly.
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Edwar C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, the pool is nice, the kids love it, the breakfast is delicious.
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O***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I was a bit doubtful about the service after reading reviews on Google, but it turns out the service is really good, I really remember the receptionist's name Laras, she's really really nice 🩷 and she's also beautiful. The other hotel staff are also nice and friendly 🩷 the only problem is, the cold water doesn't work :( but, it's okay. The room is also spacious and clean, the hairdryer works well. I think I will come back to this hotel if I go to Padang hihi thank you
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F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very helpful and friendly
2 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guest Greeting from Truntum Padang Hotel We are greatly appreciated to know that you enjoyed your stay at Truntum Padang. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests. On behalf of Truntum Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Many thanks, Rafizon Chaniago General Manager.
K***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
-...................... .......
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, The management and staff of Truntham Padang Hotel are delighted to hear your feedback regarding your stay. We appreciate your valuable comments and look forward to welcoming you back to Truntham Padang Hotel again with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is located in a quiet neighborhood, just a 5-minute walk to the beach, and next door is a souvenir shop. Rooms are spacious, with work desks and large beds. The breakfast menu is comprehensive and varied.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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Monariza R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Always satisfied with the service provided by Hotel Truntum, the reception staff are great. The swimming pool is comfortable, the kids are happy.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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B***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
as usual "COMFORTABLE".....
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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Desriani L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Please pay more attention to breakfast before it is consumed by guests.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, I sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your experience with us. We will use your feedback to improve our service standards and quality. We look forward to welcoming you again. Sincerely, Rafizon Chaniago, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, clean rooms, family friendly
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
The staff was unfriendly, the room was hot, and it took a long time to get anything done. Do you have to get angry before you can fix it? A star-rated hotel should have excellent service and rooms. Thank you.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, I would like to apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your experience with us. We will use your feedback to improve our service standards and quality. We sincerely hope to welcome you again. Sincerely, Rafizon Chaniago, General Manager
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h***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable and safe for staying with family
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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R***o
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
The staff was unfriendly. The room had many broken items: the faucet was broken, the telephone was broken and wouldn't work, and the sofa had black spots like it was damp from standing water.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, I sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your experience with us. We will use your feedback to improve our service standards and quality. We look forward to welcoming you again. Sincerely, Rafizon Chaniago, General Manager
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The room is spacious with competitive price with other comparable hotels.
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Accommodation's Reply
15 Apr 2026
Dear valued guests, greetings from the Truntum Padang Hotel. The entire staff of the Truntum Padang Hotel sincerely thanks you for your valuable feedback. We look forward to welcoming you back to the Truntum Padang Hotel with even better facilities and services. Thank you. Sincerely, Lapizon Chaniago, General Manager
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S***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 5 week(s) ago
(+) Pros: ​The senior staff was very helpful. ​Breakfast was good with plenty of choices. ​The room was spacious compared to other hotels of the same type. ​The temperature was nice. It took a moment to cool down, but it was fine. ​Bed was comfortable. ​Room floor was spotless. ​Pool was clean and kid-friendly. ---------- ​(-) Cons: ​​Bathroom needs deep cleaning. There were many watermarks and stains 😔. WiFi kept disconnecting 🥲 Linen was worn out and stained 😔. I honestly don’t mind older linens as long as they are clean. The parking area (basement) needs better lighting. ​I hope to see improvements on my next visit.
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f***y
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 week(s) ago
The room AC is hot and feels like a sauna during the day.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, I sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your experience with us. We will use your feedback to improve our service standards and quality. We look forward to welcoming you again. Sincerely, Rafizon Chaniago, General Manager
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S***f
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and the check-in and check-out process is fast... The room is big and clean... There are stains on the bed sheets, if possible, please replace them... Breakfast has many choices and is delicious... Thank you.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntam Padang Hotel, we would like to apologize for any inconvenience you may have experienced during your stay. We greatly appreciate your feedback and will use your comments and experiences to improve our service standards and quality. We look forward to welcoming you back again. Sincerely, Rafizon Chaniago, General Manager
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d***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the food variety is quite diverse, the rooms are clean... the swimming pool is also kids friendly, cool...
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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Number of reviews per page
20
40

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Exterior 4 Truntum Padang Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Truntum Padang Hotel

Traveloka (6,109)
Other sources (20)
8.6
Very Good
From 6,109 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Truntum Padang Hotel
All
Staff Friendliness (113)
Room Space (109)
Distance to City Center (107)
Bedroom (103)
Ambiance (101)
Hotel Area (101)
Family Friendly (95)
Surroundings (91)
Accessibility (89)
Variety (84)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Truntum Padang Hotel

Number of reviews per page
20
40
Customer reviews
lusi k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It was a pleasure staying here, everything was fine.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly, the hotel atmosphere is comfortable with family.
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a***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The front desk, restaurant, cafe and housekeeping staff are all very friendly.
Translated by Google Icon
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Edwar C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, the pool is nice, the kids love it, the breakfast is delicious.
Translated by Google Icon
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O***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I was a bit doubtful about the service after reading reviews on Google, but it turns out the service is really good, I really remember the receptionist's name Laras, she's really really nice 🩷 and she's also beautiful. The other hotel staff are also nice and friendly 🩷 the only problem is, the cold water doesn't work :( but, it's okay. The room is also spacious and clean, the hairdryer works well. I think I will come back to this hotel if I go to Padang hihi thank you
Read More
Translated by Google Icon
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Find this review helpful?
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very helpful and friendly
2 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guest Greeting from Truntum Padang Hotel We are greatly appreciated to know that you enjoyed your stay at Truntum Padang. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests. On behalf of Truntum Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Many thanks, Rafizon Chaniago General Manager.
K***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
-...................... .......
Translated by Google Icon
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, The management and staff of Truntham Padang Hotel are delighted to hear your feedback regarding your stay. We appreciate your valuable comments and look forward to welcoming you back to Truntham Padang Hotel again with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
Translated by Google Icon
See original
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is located in a quiet neighborhood, just a 5-minute walk to the beach, and next door is a souvenir shop. Rooms are spacious, with work desks and large beds. The breakfast menu is comprehensive and varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
Translated by Google Icon
See original
Monariza R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Always satisfied with the service provided by Hotel Truntum, the reception staff are great. The swimming pool is comfortable, the kids are happy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
Translated by Google Icon
See original
B***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
as usual "COMFORTABLE".....
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
Translated by Google Icon
See original
Desriani L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Please pay more attention to breakfast before it is consumed by guests.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, I sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your experience with us. We will use your feedback to improve our service standards and quality. We look forward to welcoming you again. Sincerely, Rafizon Chaniago, General Manager
Translated by Google Icon
See original
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, clean rooms, family friendly
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
The staff was unfriendly, the room was hot, and it took a long time to get anything done. Do you have to get angry before you can fix it? A star-rated hotel should have excellent service and rooms. Thank you.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, I would like to apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your experience with us. We will use your feedback to improve our service standards and quality. We sincerely hope to welcome you again. Sincerely, Rafizon Chaniago, General Manager
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h***h
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Business
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10.0
/10
Reviewed 4 week(s) ago
Comfortable and safe for staying with family
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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R***o
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6.3
/10
Reviewed 4 week(s) ago
The staff was unfriendly. The room had many broken items: the faucet was broken, the telephone was broken and wouldn't work, and the sofa had black spots like it was damp from standing water.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, I sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your experience with us. We will use your feedback to improve our service standards and quality. We look forward to welcoming you again. Sincerely, Rafizon Chaniago, General Manager
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M***d
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Business
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9.1
/10
Reviewed 5 week(s) ago
The room is spacious with competitive price with other comparable hotels.
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Accommodation's Reply
15 Apr 2026
Dear valued guests, greetings from the Truntum Padang Hotel. The entire staff of the Truntum Padang Hotel sincerely thanks you for your valuable feedback. We look forward to welcoming you back to the Truntum Padang Hotel with even better facilities and services. Thank you. Sincerely, Lapizon Chaniago, General Manager
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S***a
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7.0
/10
Reviewed 5 week(s) ago
(+) Pros: ​The senior staff was very helpful. ​Breakfast was good with plenty of choices. ​The room was spacious compared to other hotels of the same type. ​The temperature was nice. It took a moment to cool down, but it was fine. ​Bed was comfortable. ​Room floor was spotless. ​Pool was clean and kid-friendly. ---------- ​(-) Cons: ​​Bathroom needs deep cleaning. There were many watermarks and stains 😔. WiFi kept disconnecting 🥲 Linen was worn out and stained 😔. I honestly don’t mind older linens as long as they are clean. The parking area (basement) needs better lighting. ​I hope to see improvements on my next visit.
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f***y
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7.9
/10
Reviewed 5 week(s) ago
The room AC is hot and feels like a sauna during the day.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, I sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your experience with us. We will use your feedback to improve our service standards and quality. We look forward to welcoming you again. Sincerely, Rafizon Chaniago, General Manager
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S***f
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Business
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9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and the check-in and check-out process is fast... The room is big and clean... There are stains on the bed sheets, if possible, please replace them... Breakfast has many choices and is delicious... Thank you.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, On behalf of the management and staff of Truntam Padang Hotel, we would like to apologize for any inconvenience you may have experienced during your stay. We greatly appreciate your feedback and will use your comments and experiences to improve our service standards and quality. We look forward to welcoming you back again. Sincerely, Rafizon Chaniago, General Manager
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d***n
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9.7
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the food variety is quite diverse, the rooms are clean... the swimming pool is also kids friendly, cool...
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager
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