Zuri Express Hotel Mangga Dua

Hotels
Preferred Partner
8.5
/10
Very Good
5,881 reviews

What Guests Say About Their Stay

Staff Friendliness (92)
Bedroom (90)
Bathroom (82)
Ambiance (78)
Anton H.
9.4
/ 10
We are very happy to stay at Zuri. The room is clean. The crews are friendly and helpful. The foods are nice. Next time if we have a need for accommodation, we will surely book the room again. Thanks Zuri! Warm regards, Anton-Bogor.
M***y
10.0
/ 10
Saat datang lihat bersih, rapi, FO saat check in sigap & ramah. Masuk kamar buka pintu alhamdulillah seger, bersih, rapi. Cek semua aman, nyaman, penataan kamar bagus, sesuai review yang lain. Pagi sarapan menu cukup variasi, rasa enak. Terima kasih sudah membuat kunjungan saya berkesan. Sukses selalu 🙏🏻
EQUITY L. L. F.
10.0
/ 10
Strategic Location and Excellent Service. We were very satisfied staying at Hotel Zuri Mangga Dua. It's strategically located, directly connected to Mangga Dua Mall and close to Kota Tua. The rooms are clean, modern, and comfortable. The soft beds ensure a good night's sleep. The breakfast is also delicious with a variety of options. The lobby staff is very friendly and helpful. Recommended for business trips or family vacations!
See original
N***a
10.0
/ 10
The place is very quiet and comfortable, the service and friendliness of the staff is very good.
See original
D***y
10.0
/ 10
We were very impressed with the cleanliness and friendliness of the hotel staff. The hotel's location is excellent, so you don't have to worry about dining. There are plenty of options to suit every taste in the area.
See original
In the Area
See Map
Jalan Mangga Dua Dalam No.55 & 56 Kelurahan Mangga Dua Selatan Kecamatan Sawah Besar, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Zuri Express Mangga Dua Zuri Express Hotel Mangga Dua is located in area / city Mangga Dua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Zuri Express Hotel Mangga Dua

Jalan Mangga Dua Dalam No.55 & 56 Kelurahan Mangga Dua Selatan Kecamatan Sawah Besar, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730
Discover More Places
Lobby Zuri Express Hotel Mangga Dua
Lobby 2 Zuri Express Hotel Mangga Dua

Discover More About Zuri Express Hotel Mangga Dua

note: hotel was previously named Zuri Express Mangga Dua

Location


Zuri Express Hotel Mangga Dua is located in area / city Mangga Dua.

About Zuri Express Hotel Mangga Dua

Zuri Express Hotel Mangga Dua is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Zuri Express Hotel Mangga Dua is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Zuri Express Hotel Mangga Dua provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at Zuri Express Hotel Mangga Dua will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Zuri Express Hotel Mangga Dua.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Zuri Express Hotel Mangga Dua exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Zuri Express Hotel Mangga Dua is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Zuri Express Hotel Mangga Dua is the right place to stay.

All facilities in Zuri Express Hotel Mangga Dua

Bar, Cafe and Lounge Zuri Express Hotel Mangga Dua
Bar, Cafe and Lounge
Functional Hall Zuri Express Hotel Mangga Dua
Functional Hall
Common Space Zuri Express Hotel Mangga Dua
Common Space
Lobby Zuri Express Hotel Mangga Dua
Lobby
Accommodation Services Zuri Express Hotel Mangga Dua
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Supermarket

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Kids and Pets

  • Babysitting

Transportation

  • Car rental

Food and Drinks

  • Vegetarian meal

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Zuri Express Hotel Mangga Dua

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Zuri Express Hotel Mangga Dua
124
Number of floors in Zuri Express Hotel Mangga Dua
7
Another facilities in Zuri Express Hotel Mangga Dua
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Zuri Express Hotel Mangga Dua

What are available facilities at Zuri Express Hotel Mangga Dua?
There are top facilites at Zuri Express Hotel Mangga Dua such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Zuri Express Hotel Mangga Dua?
The standard check-in time at Zuri Express Hotel Mangga Dua is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Zuri Express Hotel Mangga Dua provide breakfast?
Yes, Zuri Express Hotel Mangga Dua provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Zuri Express Hotel Mangga Dua?
Zuri Express Hotel Mangga Dua is a 3.0-star hotel.
How many floors does Zuri Express Hotel Mangga Dua have?
Zuri Express Hotel Mangga Dua has 7 floors.
See All

More Reviews from Other Guests in Zuri Express Hotel Mangga Dua

8.6
Very Good
From 5,824 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.7

People often mention about Zuri Express Hotel Mangga Dua
All
Staff Friendliness (79)
Bedroom (71)
Ambiance (63)
Distance to City Center (61)
Bathroom (61)
Accessibility (55)
Room Space (55)
Hotel Area (55)
Taste (49)
Check-in/out Time (46)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Zuri Express Hotel Mangga Dua

Number of reviews per page
20
40
Customer reviews
Imaniar
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
The staff is friendly and very helpful. The location is also close to the office.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Ellen N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
2 nights here, lots of food variety, clean, friendly staff, good wifi
Translated by Google Icon
See original
Find this review helpful?
P***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
It's quite comfortable and for the price it still seems reasonable.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Munirah
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
The equipment is lacking, there is no shampoo, no soap, and one toothbrush.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Nov 2025
Dear Ms. Munira, Thank you for your valuable feedback. We apologize for the inconvenience caused by the lack of amenities in your room during your stay. We apologize for the negligence of our staff in providing only soap and toothbrush set, without shampoo. Your comfortable stay is our priority. We have immediately reviewed our services and have taken internal measures to strengthen the procedures for using in-room amenities before check-in. Please use our services during your stay. If you require amenities other than shampoo, soap and toothbrush, please contact the housekeeping/receptionist by phone in your room. Our staff will immediately arrange them for you free of charge. We sincerely hope to have the pleasure of welcoming you back on your next visit. We will do our best to prepare your room and provide you with the best service on your next stay. Thank you. Front Office Coordinator Irwan Aminuddin
Translated by Google Icon
See original
S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Just adjust the time to get an affordable price
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Nov 2025
Dear S*o, Thank you very much for your valuable review. We are very glad that you were able to book at the best time and at the best price. We always strive to provide the best value for our guests. We hope that you enjoyed your stay and enjoyed the great value. We look forward to welcoming you back to Manggadu Azuri Express Hotel Jakarta. We have many more special offers available. We look forward to welcoming you again. Front Desk Coordinator - Irwan Aminuddin
Translated by Google Icon
See original
S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Be smart and find the time to get the price below 400
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Nov 2025
Thank you very much for your valuable review S*o. We are very glad that you are satisfied with our lowest price. We always strive to provide the best value to our guests. We hope that you will be satisfied with your stay with us at a great price. We hope that you will continue to take advantage of our lowest price and return to use our services in the future. We look forward to welcoming you back to Manggadu Azuri Express Hotel Jakarta. Front Office Coordinator Irwan Aminuddin
Translated by Google Icon
See original
L***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 2 week(s) ago
the place is nice, comfortable, the staff is very friendly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Nov 2025
Dear Ms. L*i, Thank you for your positive rating and review. We are very glad that you were impressed with our beautiful and comfortable accommodation, especially the friendliness of our staff which made an unforgettable impression. Your comfort and friendly service are always our top priorities. We strive to maintain these high standards, so we invite you to come back and enjoy our excellent atmosphere and service on your next visit. We look forward to welcoming you back to Zuri Express Mangga Dua Jakarta. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location, comfortable, lots of culinary options, friendly staff, good service
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Nov 2025
Dear Ms. Y*e, Thank you for your positive rating and review of Zuri Express Mangga Dua Jakarta. We are very glad that you are satisfied with our convenient location, comfort, friendliness of our staff and the quality of our service. The variety of food nearby is a real advantage and we are glad that you have used our service. Your positive feedback is a great motivation for our Zuri Express Mangga Dua Jakarta team to maintain and improve our service standards. We look forward to welcoming you back and serving you again soon. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
S***s
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended for business and traveling
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Kak S***s, We are delighted to learn that you recommend our hotel for both business and traveling purposes. Our strategic location and comprehensive facilities are specifically designed to offer maximum convenience and efficiency for guests engaging in either activity. Your kind recommendation serves as an important affirmation of our commitment to ensuring every guest, whether on a work trip or leisure stay, has a productive and enjoyable experience. We look forward to welcoming you back in the near future. Please do not hesitate to reach out to us should you have any special requirements for your next visit, be it for work or exploring the city. Warm regards, Irwan Aminudin Front Office Coordinator
EQUITY L. L. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic Location and Excellent Service. We were very satisfied staying at Hotel Zuri Mangga Dua. It's strategically located, directly connected to Mangga Dua Mall and close to Kota Tua. The rooms are clean, modern, and comfortable. The soft beds ensure a good night's sleep. The breakfast is also delicious with a variety of options. The lobby staff is very friendly and helpful. Recommended for business trips or family vacations!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Nov 2025
Thank you Equity L.L.F. for your valuable review. We are very glad that you were impressed with our hotel's excellent location, which is directly connected to Mangga Dua Mall and close to Kota Tua. Your satisfaction is our greatest pleasure. We are pleased that you were satisfied with your stay with us, whether it be our clean, modern and comfortable rooms, comfortable beds and our varied and delicious breakfast. We would like to thank all the receptionists and staff for their friendly, attentive and professional service. We highly appreciate your recommending our hotel for your business trip or family vacation. We look forward to welcoming you back at Zuri Mangga Dua Hotel, Jakarta. Front Office Coordinator - Irwan Aminuddin
Translated by Google Icon
See original
S***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's been a long time since I've stayed here again. I booked for three nights, but I only managed to stay the first night. I checked out at 8 PM on the third day, and then spent the rest of the time working overtime at the office. The food was okay. I'll have to be smart about finding another room so I can get a better price, hehe.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Nov 2025
Dear Mr. S*o, Thank you for choosing Zuri Express Mangga Dua Jakarta as your accommodation after a long absence and thank you for sharing your experience with us. We appreciate your dedication and time for staying for 3 days. We are sorry to hear that there was an urgent matter that forced you to check out early. We understand the high demands on professionals and hope that your work went smoothly. We are honored that you were satisfied with the quality of our food. We will pass on this compliment to the kitchen team for inspiration. We sincerely hope to welcome you back for an even more rewarding experience at Zuri Express Mangga Dua Jakarta. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
O***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very exciting, I think I'll come back and stay here again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Mr. Kak O*a, We are delighted to hear that your stay at Zuri Express Mangga Dua Jakarta was smooth and memorable. Our top priority is to create a warm and pleasant atmosphere for all our guests. We have been informed of your intention to return. It is a great honor for all our team. We look forward to welcoming you back and are ready to provide you with an equally warm welcome and an equally impressive experience, if not more. Best regards, Irwan Aminudin Front Office Coordinator
Translated by Google Icon
See original
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
We asked for one more pair of slippers at night but they didnt give it right away. we asked again the next morning but it came really slow. they were also slow in responding calls. I called the receptionist or house keeping more than twice before they answered
1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Kak S***y, Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept our sincerest apologies for the significant inconvenience you experienced with our service response times. We are truly sorry that your request for an extra pair of slippers was not fulfilled promptly, both on the night and the following morning. We also deeply regret the frustration caused by the slow response to your calls, requiring you to contact the Reception or Housekeeping multiple times. This level of service is unacceptable and does not meet the high standards we strive to maintain. We have immediately reviewed this incident with the relevant department heads and our teams. We are reinforcing the need for swift service delivery and ensuring that all calls are answered immediately to prevent any recurrence of these delays. Your feedback is being used as a critical training point to ensure our staff provides the responsive and attentive service that all our guests deserve. We highly value your input, as it is crucial for our continuous improvement. We sincerely hope that this experience will not deter you from staying with us again. We warmly invite you to return and give us the opportunity to demonstrate the noticeable improvements we are making to our service protocols. Sincerely, Irwan Aminudin Front Office Coordinator
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Comfortable and pleasant, perfect for a staycation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Nov 2025
Thank you for your wonderful review, R*y. We are delighted to know that you had a "comfortable and satisfying" stay at Manggadu Azuri Express Hotel Jakarta. We are always committed to providing our guests with the perfect stay experience. We look forward to welcoming you to Manggadu Azuri Express Hotel Jakarta and providing you with many more wonderful memories. Thank you, Front Office Coordinator Irwan Aminudin
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Comfortable and pleasant, perfect for a staycation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear R*y, Thank you for your positive review. We are very glad that you felt comfortable and enjoyed your stay with us. Your satisfaction is our top priority and a motivation for all our team. We look forward to welcoming you back to Zuri Express Mangga Dua Jakarta again. We are always ready to welcome you back with the best service. Best regards, Irwan Aminudin Front Desk Coordinator
Translated by Google Icon
See original
Annisa N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very happy with Zuri Hotel, the staff are friendly and always greet and greet. It's a small thing, but I think it's warming. The room facilities are okay, the bathroom is also okay. But if possible, add a hairdryer to make it more complete. Overall, it's comfortable to stay at Zuri. Next time I go to Jakarta again, Zuri will be my first choice 💜. Always success to everyone 🤗
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Annisa, Thank you for your review. We are very glad that our staff provided you with warm and friendly service. We always believe that a personal touch is the key to creating a memorable experience. We are also pleased to know that the room amenities and cleanliness of the bathroom met your comfort standards. We have taken note of your feedback regarding the addition of a hair dryer in the room and will immediately implement it in our amenities development plan to ensure that your next stay is even more perfect. We sincerely hope to welcome you back to Zuri Express Mangga Dua Jakarta the next time you visit Jakarta. It will be an honor to be your first choice again. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The place is very quiet and comfortable, the service and friendliness of the staff is very good.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear N*a, We appreciate you taking the time to write this excellent review and rating. We appreciate your compliments about our relaxing and comfortable atmosphere, as well as the friendliness and quality of our staff. Your satisfaction is our top priority and drive for the entire [Your Company Name/Location] team. We are committed to maintaining and continuously improving our standards of comfort and service you receive. We look forward to welcoming you back to enjoy our excellent atmosphere and service at Zuri Express Mangga Dua Jakarta. Sincerely, Irwan Aminudin Zuri Express Mangga Dua Jakarta
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
I come here often. It's comfortable and the location suits me.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Mr. R*y, We would like to thank you for your sincere review, which shows that you are a frequent visitor and find comfortable at Zuri Express Mangga Dua Jakarta. The fact that our location suits your needs is great news for us. Your honesty is a top honor for the Zuri Express Mangga Dua Jakarta team. We are committed to maintaining the quality of our services and the atmosphere that makes you feel comfortable. We sincerely hope to welcome you back to Zuri Express Mangga Dua Jakarta again. Best regards, Irwan Aminudin Zuri Express Mangga Dua Jakarta
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear G*t, Thank you very much for your wonderful review. We are very glad that you enjoyed your stay and were impressed by our staff. Friendliness and guest comfort are at the heart of our service, and your positive comments are highly appreciated by all our team. We are committed to continuously improving the quality of our services. We invite you to return again for an equally satisfying, if not even better, stay at the Zuri Express Mangga Dua Jakarta. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
Siti A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room is always neat and clean. Because LG is busy, there might be a large family staying next door or around the upstairs and downstairs rooms. It's very noisy, with the creaking of chairs and beds, etc., making it a bit difficult to sleep at night.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Ms. Siti A., Thank you for taking the time to write a detailed review of your stay at the Zuri Express Hotel Mangga Dua, Jakarta. We are delighted to learn that you appreciated our efforts in keeping our rooms clean and tidy. Cleanliness has always been our top priority. We apologize for the inconvenience caused by noise from adjacent rooms and surrounding areas during busy hours. We understand that this significantly disrupts your sleep quality. We have followed up on this feedback with our operations team to assess our soundproofing and improve guest order controls, especially during breaks. We greatly appreciate you sharing this information. We look forward to welcoming you back and are committed to making your next stay at the Zuri Express Hotel Mangga Dua, Jakarta a safe and comfortable one. Sincerely, Irwan Aminudin Front Office Coordinator
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Zuri Express Hotel Mangga Dua

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 5,824 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.7

People often mention about Zuri Express Hotel Mangga Dua
All
Staff Friendliness (79)
Bedroom (71)
Ambiance (63)
Distance to City Center (61)
Bathroom (61)
Accessibility (55)
Room Space (55)
Hotel Area (55)
Taste (49)
Check-in/out Time (46)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Zuri Express Hotel Mangga Dua

Number of reviews per page
20
40
Customer reviews
Imaniar
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
The staff is friendly and very helpful. The location is also close to the office.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Ellen N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
2 nights here, lots of food variety, clean, friendly staff, good wifi
Translated by Google Icon
See original
Find this review helpful?
P***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
It's quite comfortable and for the price it still seems reasonable.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Munirah
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
The equipment is lacking, there is no shampoo, no soap, and one toothbrush.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Nov 2025
Dear Ms. Munira, Thank you for your valuable feedback. We apologize for the inconvenience caused by the lack of amenities in your room during your stay. We apologize for the negligence of our staff in providing only soap and toothbrush set, without shampoo. Your comfortable stay is our priority. We have immediately reviewed our services and have taken internal measures to strengthen the procedures for using in-room amenities before check-in. Please use our services during your stay. If you require amenities other than shampoo, soap and toothbrush, please contact the housekeeping/receptionist by phone in your room. Our staff will immediately arrange them for you free of charge. We sincerely hope to have the pleasure of welcoming you back on your next visit. We will do our best to prepare your room and provide you with the best service on your next stay. Thank you. Front Office Coordinator Irwan Aminuddin
Translated by Google Icon
See original
S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Just adjust the time to get an affordable price
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Nov 2025
Dear S*o, Thank you very much for your valuable review. We are very glad that you were able to book at the best time and at the best price. We always strive to provide the best value for our guests. We hope that you enjoyed your stay and enjoyed the great value. We look forward to welcoming you back to Manggadu Azuri Express Hotel Jakarta. We have many more special offers available. We look forward to welcoming you again. Front Desk Coordinator - Irwan Aminuddin
Translated by Google Icon
See original
S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Be smart and find the time to get the price below 400
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Nov 2025
Thank you very much for your valuable review S*o. We are very glad that you are satisfied with our lowest price. We always strive to provide the best value to our guests. We hope that you will be satisfied with your stay with us at a great price. We hope that you will continue to take advantage of our lowest price and return to use our services in the future. We look forward to welcoming you back to Manggadu Azuri Express Hotel Jakarta. Front Office Coordinator Irwan Aminuddin
Translated by Google Icon
See original
L***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 2 week(s) ago
the place is nice, comfortable, the staff is very friendly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Nov 2025
Dear Ms. L*i, Thank you for your positive rating and review. We are very glad that you were impressed with our beautiful and comfortable accommodation, especially the friendliness of our staff which made an unforgettable impression. Your comfort and friendly service are always our top priorities. We strive to maintain these high standards, so we invite you to come back and enjoy our excellent atmosphere and service on your next visit. We look forward to welcoming you back to Zuri Express Mangga Dua Jakarta. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location, comfortable, lots of culinary options, friendly staff, good service
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Nov 2025
Dear Ms. Y*e, Thank you for your positive rating and review of Zuri Express Mangga Dua Jakarta. We are very glad that you are satisfied with our convenient location, comfort, friendliness of our staff and the quality of our service. The variety of food nearby is a real advantage and we are glad that you have used our service. Your positive feedback is a great motivation for our Zuri Express Mangga Dua Jakarta team to maintain and improve our service standards. We look forward to welcoming you back and serving you again soon. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
S***s
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended for business and traveling
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Kak S***s, We are delighted to learn that you recommend our hotel for both business and traveling purposes. Our strategic location and comprehensive facilities are specifically designed to offer maximum convenience and efficiency for guests engaging in either activity. Your kind recommendation serves as an important affirmation of our commitment to ensuring every guest, whether on a work trip or leisure stay, has a productive and enjoyable experience. We look forward to welcoming you back in the near future. Please do not hesitate to reach out to us should you have any special requirements for your next visit, be it for work or exploring the city. Warm regards, Irwan Aminudin Front Office Coordinator
EQUITY L. L. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic Location and Excellent Service. We were very satisfied staying at Hotel Zuri Mangga Dua. It's strategically located, directly connected to Mangga Dua Mall and close to Kota Tua. The rooms are clean, modern, and comfortable. The soft beds ensure a good night's sleep. The breakfast is also delicious with a variety of options. The lobby staff is very friendly and helpful. Recommended for business trips or family vacations!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Nov 2025
Thank you Equity L.L.F. for your valuable review. We are very glad that you were impressed with our hotel's excellent location, which is directly connected to Mangga Dua Mall and close to Kota Tua. Your satisfaction is our greatest pleasure. We are pleased that you were satisfied with your stay with us, whether it be our clean, modern and comfortable rooms, comfortable beds and our varied and delicious breakfast. We would like to thank all the receptionists and staff for their friendly, attentive and professional service. We highly appreciate your recommending our hotel for your business trip or family vacation. We look forward to welcoming you back at Zuri Mangga Dua Hotel, Jakarta. Front Office Coordinator - Irwan Aminuddin
Translated by Google Icon
See original
S***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's been a long time since I've stayed here again. I booked for three nights, but I only managed to stay the first night. I checked out at 8 PM on the third day, and then spent the rest of the time working overtime at the office. The food was okay. I'll have to be smart about finding another room so I can get a better price, hehe.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Nov 2025
Dear Mr. S*o, Thank you for choosing Zuri Express Mangga Dua Jakarta as your accommodation after a long absence and thank you for sharing your experience with us. We appreciate your dedication and time for staying for 3 days. We are sorry to hear that there was an urgent matter that forced you to check out early. We understand the high demands on professionals and hope that your work went smoothly. We are honored that you were satisfied with the quality of our food. We will pass on this compliment to the kitchen team for inspiration. We sincerely hope to welcome you back for an even more rewarding experience at Zuri Express Mangga Dua Jakarta. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
O***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very exciting, I think I'll come back and stay here again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Mr. Kak O*a, We are delighted to hear that your stay at Zuri Express Mangga Dua Jakarta was smooth and memorable. Our top priority is to create a warm and pleasant atmosphere for all our guests. We have been informed of your intention to return. It is a great honor for all our team. We look forward to welcoming you back and are ready to provide you with an equally warm welcome and an equally impressive experience, if not more. Best regards, Irwan Aminudin Front Office Coordinator
Translated by Google Icon
See original
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
We asked for one more pair of slippers at night but they didnt give it right away. we asked again the next morning but it came really slow. they were also slow in responding calls. I called the receptionist or house keeping more than twice before they answered
1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Kak S***y, Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept our sincerest apologies for the significant inconvenience you experienced with our service response times. We are truly sorry that your request for an extra pair of slippers was not fulfilled promptly, both on the night and the following morning. We also deeply regret the frustration caused by the slow response to your calls, requiring you to contact the Reception or Housekeeping multiple times. This level of service is unacceptable and does not meet the high standards we strive to maintain. We have immediately reviewed this incident with the relevant department heads and our teams. We are reinforcing the need for swift service delivery and ensuring that all calls are answered immediately to prevent any recurrence of these delays. Your feedback is being used as a critical training point to ensure our staff provides the responsive and attentive service that all our guests deserve. We highly value your input, as it is crucial for our continuous improvement. We sincerely hope that this experience will not deter you from staying with us again. We warmly invite you to return and give us the opportunity to demonstrate the noticeable improvements we are making to our service protocols. Sincerely, Irwan Aminudin Front Office Coordinator
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Comfortable and pleasant, perfect for a staycation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Nov 2025
Thank you for your wonderful review, R*y. We are delighted to know that you had a "comfortable and satisfying" stay at Manggadu Azuri Express Hotel Jakarta. We are always committed to providing our guests with the perfect stay experience. We look forward to welcoming you to Manggadu Azuri Express Hotel Jakarta and providing you with many more wonderful memories. Thank you, Front Office Coordinator Irwan Aminudin
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Comfortable and pleasant, perfect for a staycation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear R*y, Thank you for your positive review. We are very glad that you felt comfortable and enjoyed your stay with us. Your satisfaction is our top priority and a motivation for all our team. We look forward to welcoming you back to Zuri Express Mangga Dua Jakarta again. We are always ready to welcome you back with the best service. Best regards, Irwan Aminudin Front Desk Coordinator
Translated by Google Icon
See original
Annisa N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very happy with Zuri Hotel, the staff are friendly and always greet and greet. It's a small thing, but I think it's warming. The room facilities are okay, the bathroom is also okay. But if possible, add a hairdryer to make it more complete. Overall, it's comfortable to stay at Zuri. Next time I go to Jakarta again, Zuri will be my first choice 💜. Always success to everyone 🤗
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Annisa, Thank you for your review. We are very glad that our staff provided you with warm and friendly service. We always believe that a personal touch is the key to creating a memorable experience. We are also pleased to know that the room amenities and cleanliness of the bathroom met your comfort standards. We have taken note of your feedback regarding the addition of a hair dryer in the room and will immediately implement it in our amenities development plan to ensure that your next stay is even more perfect. We sincerely hope to welcome you back to Zuri Express Mangga Dua Jakarta the next time you visit Jakarta. It will be an honor to be your first choice again. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The place is very quiet and comfortable, the service and friendliness of the staff is very good.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear N*a, We appreciate you taking the time to write this excellent review and rating. We appreciate your compliments about our relaxing and comfortable atmosphere, as well as the friendliness and quality of our staff. Your satisfaction is our top priority and drive for the entire [Your Company Name/Location] team. We are committed to maintaining and continuously improving our standards of comfort and service you receive. We look forward to welcoming you back to enjoy our excellent atmosphere and service at Zuri Express Mangga Dua Jakarta. Sincerely, Irwan Aminudin Zuri Express Mangga Dua Jakarta
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
I come here often. It's comfortable and the location suits me.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Mr. R*y, We would like to thank you for your sincere review, which shows that you are a frequent visitor and find comfortable at Zuri Express Mangga Dua Jakarta. The fact that our location suits your needs is great news for us. Your honesty is a top honor for the Zuri Express Mangga Dua Jakarta team. We are committed to maintaining the quality of our services and the atmosphere that makes you feel comfortable. We sincerely hope to welcome you back to Zuri Express Mangga Dua Jakarta again. Best regards, Irwan Aminudin Zuri Express Mangga Dua Jakarta
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear G*t, Thank you very much for your wonderful review. We are very glad that you enjoyed your stay and were impressed by our staff. Friendliness and guest comfort are at the heart of our service, and your positive comments are highly appreciated by all our team. We are committed to continuously improving the quality of our services. We invite you to return again for an equally satisfying, if not even better, stay at the Zuri Express Mangga Dua Jakarta. Best regards, Irwan Aminudin, Front Office Coordinator
Translated by Google Icon
See original
Siti A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room is always neat and clean. Because LG is busy, there might be a large family staying next door or around the upstairs and downstairs rooms. It's very noisy, with the creaking of chairs and beds, etc., making it a bit difficult to sleep at night.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Ms. Siti A., Thank you for taking the time to write a detailed review of your stay at the Zuri Express Hotel Mangga Dua, Jakarta. We are delighted to learn that you appreciated our efforts in keeping our rooms clean and tidy. Cleanliness has always been our top priority. We apologize for the inconvenience caused by noise from adjacent rooms and surrounding areas during busy hours. We understand that this significantly disrupts your sleep quality. We have followed up on this feedback with our operations team to assess our soundproofing and improve guest order controls, especially during breaks. We greatly appreciate you sharing this information. We look forward to welcoming you back and are committed to making your next stay at the Zuri Express Hotel Mangga Dua, Jakarta a safe and comfortable one. Sincerely, Irwan Aminudin Front Office Coordinator
Translated by Google Icon
See original
Number of reviews per page
20
40