Aqua Palace Hotel

Hotels
9.4
/10
Exceptional
675 reviews

What Guests Say About Their Stay

Lisa

10.0
/ 10
It was an overall comfortable stay. We had a lovely room. Really enjoyed all the breakfast options. Would definitely recommend this hotel.

Jo

10.0
/ 10
Beautiful hotel in a perfect location. The room however was very warm, found out on day 2 that the air con was controlled centrally so was sorted by reception as soon as I asked for it to be set to cool instead of heat. Staff are very helpful and accommodating. I wouldn’t hesitate to stay here again.

Yelena

10.0
/ 10
Very nice hotel, clean, beautiful. Staff very nice, but the best was the bathroom/shower and firm mattress.
In the Area
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Calle de la Malvasia 5492, Castello, Venice, Metropolitan City of Venice, Veneto, Italy, 30122

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Aqua Palace Hotel is located in area / city Venice. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aqua Palace Hotel

Calle de la Malvasia 5492, Castello, Venice, Metropolitan City of Venice, Veneto, Italy, 30122
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Location


Aqua Palace Hotel is located in area / city Venice.

About Aqua Palace Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Aqua Palace Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Aqua Palace Hotel.

All facilities in Aqua Palace Hotel

Others Aqua Palace Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator
  • Others

Food and Drinks

  • Breakfast
  • Bar

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Access to train station (surcharge)

Things to Do

  • Romantic proposal packages

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Aqua Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aqua Palace Hotel
26
Number of floors in Aqua Palace Hotel
4
Another facilities in Aqua Palace Hotel
Laundry service, Luggage storage, Express check-in, Express check-out, Porter

Frequently asked question in Aqua Palace Hotel

What are available facilities at Aqua Palace Hotel?
There are top facilites at Aqua Palace Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aqua Palace Hotel?
The standard check-in time at Aqua Palace Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Aqua Palace Hotel provide breakfast?
Yes, Aqua Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aqua Palace Hotel?
Aqua Palace Hotel is a 4.0-star hotel.
How many floors does Aqua Palace Hotel have?
Aqua Palace Hotel has 4 floors.
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More Reviews from Other Guests in Aqua Palace Hotel

9.4
Exceptional
From 675 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aqua Palace Hotel

Number of reviews per page
20
40
Top reviews
Minerva
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly and helpful staff, clean rooms, location
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk staff were so friendly and very helpful
Lisa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was an overall comfortable stay. We had a lovely room. Really enjoyed all the breakfast options. Would definitely recommend this hotel.
Hugo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was excellent from staff, rooms, the was bar perfect
Jo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel in a perfect location. The room however was very warm, found out on day 2 that the air con was controlled centrally so was sorted by reception as soon as I asked for it to be set to cool instead of heat. Staff are very helpful and accommodating. I wouldn’t hesitate to stay here again.
Yelena
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice hotel, clean, beautiful. Staff very nice, but the best was the bathroom/shower and firm mattress.
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Absolutely zero complaints - Great location, hotel is clean and beautiful, staff are helpful and kind. Breakfast was delish and we loved our room - especially a super comfy bed.
nancy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff was very friendly and helpful, the room was clean, the housekeepers were very kind, decent breakfast...BUT the noise level from my room was extremely loud, maybe it was where my room was situated?? for this reason I would not stay here again
Heather
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room and hotel. Nicely decorated. Staff were very friendly and helpful. Good breakfast.
JANET
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Reception staff responsive to requests and helpful with directions.
chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location Staff was very accommodating Beautiful rooms
Alice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was extremely friendly and helpful. Room was spacious. Quiet location, walkable to gandolas, water taxis, shopping, the piazza and dining. **Breakfast is not free and is somewhat pricey. However, the fresh juice options and options were very palatable. Wait staff was very attentive.
Elizabeth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were amazing * Especially the bar manager Lello***** He was so knowledgeable and really made are shrt stay special. Thank you so very much Elizabeth
Kelly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We had a lovely stay here. The location is great, accessible by water taxi or on foot. We could easily walk to San Marco Square and Rialtto bridge. Some great restaurants right around this hotel. Breakfast wasn’t that great though unless you’re just getting pastries. The eggs and bacon weren’t appetizing. There also are no hooks in the bathroom and our shower didn’t have a door so there was nothing to hang towels or robes from. I feel like that’s an easy upgrade the hotel can make. They do have a boat service to Murano with a small tour but you need to make sure you’re up early for it. I had asked the front desk about it the night before and they said just whenever you come down, we’ll call and they’ll take you. We came down around 10:30 that morning and they said “oh they left already, left at 9 with another group. You’re too late, you should have come down earlier.” My issue was that no one told us what time to come down when I directly asked and no one called to our room to say hey it’s 9am today, do you want to go? Of course you can just walk to the water bus station but it was disappointing. The best part was by far the bartender during our stay. He was so knowledgeable and helpful and kind. He made our fantastic.
Read More
Gabriella
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property was GORGEOUS! The staff was super nice and super helpful
Carlo
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

DANIELLE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

As above
Izabela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was super friendly and helpful. In great location close to shopping, dining and major landmarks.
Annie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

2 second time at hotel and not disappointed
Gabriela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The doorman/bartender was really annoying. He kept trying to make a reservation at a restaurant. And when I asked about the gondola, he said it as 170 because it included a bottle of alcohol. I told him I didn’t want the alcohol. Then he was upset the whole entire time. We bought something at the bar, and after I finished, he said only cash!!! What???? At a hotel bar only cash??? He made me feel uncomfortable/
Read More
Number of reviews per page
20
40

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Others 4 Aqua Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 675 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aqua Palace Hotel

Number of reviews per page
20
40
Top reviews
Minerva
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly and helpful staff, clean rooms, location
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk staff were so friendly and very helpful
Lisa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was an overall comfortable stay. We had a lovely room. Really enjoyed all the breakfast options. Would definitely recommend this hotel.
Hugo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was excellent from staff, rooms, the was bar perfect
Jo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel in a perfect location. The room however was very warm, found out on day 2 that the air con was controlled centrally so was sorted by reception as soon as I asked for it to be set to cool instead of heat. Staff are very helpful and accommodating. I wouldn’t hesitate to stay here again.
Yelena
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice hotel, clean, beautiful. Staff very nice, but the best was the bathroom/shower and firm mattress.
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Absolutely zero complaints - Great location, hotel is clean and beautiful, staff are helpful and kind. Breakfast was delish and we loved our room - especially a super comfy bed.
nancy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff was very friendly and helpful, the room was clean, the housekeepers were very kind, decent breakfast...BUT the noise level from my room was extremely loud, maybe it was where my room was situated?? for this reason I would not stay here again
Heather
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room and hotel. Nicely decorated. Staff were very friendly and helpful. Good breakfast.
JANET
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Reception staff responsive to requests and helpful with directions.
chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location Staff was very accommodating Beautiful rooms
Alice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was extremely friendly and helpful. Room was spacious. Quiet location, walkable to gandolas, water taxis, shopping, the piazza and dining. **Breakfast is not free and is somewhat pricey. However, the fresh juice options and options were very palatable. Wait staff was very attentive.
Elizabeth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were amazing * Especially the bar manager Lello***** He was so knowledgeable and really made are shrt stay special. Thank you so very much Elizabeth
Kelly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We had a lovely stay here. The location is great, accessible by water taxi or on foot. We could easily walk to San Marco Square and Rialtto bridge. Some great restaurants right around this hotel. Breakfast wasn’t that great though unless you’re just getting pastries. The eggs and bacon weren’t appetizing. There also are no hooks in the bathroom and our shower didn’t have a door so there was nothing to hang towels or robes from. I feel like that’s an easy upgrade the hotel can make. They do have a boat service to Murano with a small tour but you need to make sure you’re up early for it. I had asked the front desk about it the night before and they said just whenever you come down, we’ll call and they’ll take you. We came down around 10:30 that morning and they said “oh they left already, left at 9 with another group. You’re too late, you should have come down earlier.” My issue was that no one told us what time to come down when I directly asked and no one called to our room to say hey it’s 9am today, do you want to go? Of course you can just walk to the water bus station but it was disappointing. The best part was by far the bartender during our stay. He was so knowledgeable and helpful and kind. He made our fantastic.
Read More
Gabriella
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property was GORGEOUS! The staff was super nice and super helpful
Carlo
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

DANIELLE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

As above
Izabela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was super friendly and helpful. In great location close to shopping, dining and major landmarks.
Annie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

2 second time at hotel and not disappointed
Gabriela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The doorman/bartender was really annoying. He kept trying to make a reservation at a restaurant. And when I asked about the gondola, he said it as 170 because it included a bottle of alcohol. I told him I didn’t want the alcohol. Then he was upset the whole entire time. We bought something at the bar, and after I finished, he said only cash!!! What???? At a hotel bar only cash??? He made me feel uncomfortable/
Read More
Number of reviews per page
20
40