Chiaja Hotel de Charme

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8.4
/10
Very Good
560 reviews

What Guests Say About Their Stay

Claudette

10.0
/ 10
Location is perfect to enjoy local food and drinks. Good shopping including souvenir shops. Staff were very helpful, we were heading home from a trip as a family member was ill. We were given a room very early which was greatly appreciated. Continental breakfast was very good. Bed was very comfortable. Highly recommend

Jeremy

10.0
/ 10
A lovely family-run hotel in a quiet residential street in Ischia Porto Very well located, 10 minutes from the beach and 15 minutes walk from the harbour We had a large room, very simply furnished, and the bathroom, which had a shower, was somewhat old-fashioned but worked well We had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items There is a very nice swimming pool and a constantly replenished thermal pool So, a lovely hotel, we would certainly return to

K M

10.0
/ 10
This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
In the Area
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Via Chiaia 216 1 Piano, Naples, Campania, Italy, 80121

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Chiaja Hotel de Charme is a hotel is located at Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Chiaja Hotel de Charme

Via Chiaia 216 1 Piano, Naples, Campania, Italy, 80121
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Lobby Chiaja Hotel de Charme
Lobby 2 Chiaja Hotel de Charme

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General


Near Via Toledo

Location


With a stay at Chiaja Hotel de Charme in Naples (Naples City Centre), you'll be steps from Via Chiaia and 5 minutes by foot from Via Toledo. This hotel is 0.5 mi (0.8 km) from Molo Beverello Port and 0.2 mi (0.4 km) from Galleria Umberto I.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Via Chiaia - 0.1 km / 0.1 mi
Royal Palace - 0.2 km / 0.2 mi
San Francesco di Paola - 0.3 km / 0.2 mi
Teatro di San Carlo - 0.3 km / 0.2 mi
Galleria Umberto I - 0.4 km / 0.2 mi
Via Toledo - 0.5 km / 0.3 mi
Piazza del Plebiscito - 0.5 km / 0.3 mi
Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe - 0.5 km / 0.3 mi
Castel Nuovo - 0.6 km / 0.4 mi
Piazza del Municipio - 0.6 km / 0.4 mi
Piazza dei Martiri - 0.6 km / 0.4 mi
Diego Maradona Mural - 0.7 km / 0.4 mi
Molo Beverello Port - 0.8 km / 0.5 mi
Lungomare Caracciolo - 0.8 km / 0.5 mi
Via Roma - 0.9 km / 0.5 mi

The preferred airport for Chiaja Hotel de Charme is Naples Intl. Airport (NAP) - 10.3 km / 6.4 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a hair salon, a fireplace in the lobby, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 25 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Chiaja Hotel de Charme

Common Space Chiaja Hotel de Charme
Common Space
Lobby Chiaja Hotel de Charme
Lobby
Others Chiaja Hotel de Charme
Others
Restaurant Chiaja Hotel de Charme
Restaurant

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Transportation

  • Garage
  • Area shuttle

Things to Do

  • TV lounge
  • Library

Food and Drinks

  • Buffet breakfast
  • Breakfast

General

  • Banquet
  • Fireplace in lobby

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Chiaja Hotel de Charme

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chiaja Hotel de Charme
25
Number of floors in Chiaja Hotel de Charme
2
Another facilities in Chiaja Hotel de Charme
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Chiaja Hotel de Charme

What are available facilities at Chiaja Hotel de Charme?
There are top facilites at Chiaja Hotel de Charme such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Chiaja Hotel de Charme?
The standard check-in time at Chiaja Hotel de Charme is starting from 13:00 - 00:00 while the latest check-out time is at Before 11:00
Does Chiaja Hotel de Charme provide breakfast?
Yes, Chiaja Hotel de Charme provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chiaja Hotel de Charme?
Chiaja Hotel de Charme is a 3.0-star hotel.
How many floors does Chiaja Hotel de Charme have?
Chiaja Hotel de Charme has 2 floors.
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More Reviews from Other Guests in Chiaja Hotel de Charme

8.4
Very Good
From 560 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Chiaja Hotel de Charme

Number of reviews per page
20
40
Top reviews
Jeffrey
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The shops nearby were great. Lots of shopping options and food options.
Claudette
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is perfect to enjoy local food and drinks. Good shopping including souvenir shops. Staff were very helpful, we were heading home from a trip as a family member was ill. We were given a room very early which was greatly appreciated. Continental breakfast was very good. Bed was very comfortable. Highly recommend
Read More
Mary Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
Read More
Jeremy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

A lovely family-run hotel in a quiet residential street in Ischia Porto Very well located, 10 minutes from the beach and 15 minutes walk from the harbour We had a large room, very simply furnished, and the bathroom, which had a shower, was somewhat old-fashioned but worked well We had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items There is a very nice swimming pool and a constantly replenished thermal pool So, a lovely hotel, we would certainly return to
Read More
Yoko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Reception staffs were quite good!
K M
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
Read More
Mark
icon-
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
Read More
Joseph
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
Read More
terri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

👍
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Front desk personnel very helpful
Suk-Joong
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

A great location
Eduardo
icon-Family
Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Read More
Huma
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Room was small, shower door dis not close fully so flooded the bathroom, wifi was weak. Would have loved to have a tea kettle in the room.
Alison
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Fine hotel. Good location.
Myrna
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff, first and foremost, are excellent. The location is also great. The hotel, though, in an old building is great as you reach the 3rd floor.
Rhea
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Our
david
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Location perfect
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Darius Adam Caleb
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

My stay was okay overall, and I’d like to highlight the receptionist, who was very nice and welcoming. However, I had a less positive experience with one of the housekeeping staff. I felt that one of the maids was giving me rude stares, which made me uncomfortable and gave the impression of racial stereotyping. This kind of behavior is unacceptable and reflects a lack of proper training in how to interact with guests. I strongly recommend providing staff with better training on professional behavior, including maintaining a respectful demeanor toward all guests. The low rating is due to your maid
Read More
Number of reviews per page
20
40

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Others 4 Chiaja Hotel de Charme

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 560 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chiaja Hotel de Charme

Number of reviews per page
20
40
Top reviews
Jeffrey
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The shops nearby were great. Lots of shopping options and food options.
Claudette
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is perfect to enjoy local food and drinks. Good shopping including souvenir shops. Staff were very helpful, we were heading home from a trip as a family member was ill. We were given a room very early which was greatly appreciated. Continental breakfast was very good. Bed was very comfortable. Highly recommend
Read More
Mary Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
Read More
Jeremy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

A lovely family-run hotel in a quiet residential street in Ischia Porto Very well located, 10 minutes from the beach and 15 minutes walk from the harbour We had a large room, very simply furnished, and the bathroom, which had a shower, was somewhat old-fashioned but worked well We had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items There is a very nice swimming pool and a constantly replenished thermal pool So, a lovely hotel, we would certainly return to
Read More
Yoko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Reception staffs were quite good!
K M
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
Read More
Mark
icon-
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
Read More
Joseph
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
Read More
terri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

👍
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Front desk personnel very helpful
Suk-Joong
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

A great location
Eduardo
icon-Family
Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Read More
Huma
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Room was small, shower door dis not close fully so flooded the bathroom, wifi was weak. Would have loved to have a tea kettle in the room.
Alison
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Fine hotel. Good location.
Myrna
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff, first and foremost, are excellent. The location is also great. The hotel, though, in an old building is great as you reach the 3rd floor.
Rhea
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Our
david
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Location perfect
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Darius Adam Caleb
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

My stay was okay overall, and I’d like to highlight the receptionist, who was very nice and welcoming. However, I had a less positive experience with one of the housekeeping staff. I felt that one of the maids was giving me rude stares, which made me uncomfortable and gave the impression of racial stereotyping. This kind of behavior is unacceptable and reflects a lack of proper training in how to interact with guests. I strongly recommend providing staff with better training on professional behavior, including maintaining a respectful demeanor toward all guests. The low rating is due to your maid
Read More
Number of reviews per page
20
40