Eracle Hotel

Hotels
8.2
/10
Very Good
217 reviews

What Guests Say About Their Stay

Jake

10.0
/ 10
Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.

Shantanu

10.0
/ 10
I did not expect much from the hotel when I booked this online. But to my surprise it was really good. It was clean, well maintained and had all necessary amenities. Breakfast here really surprised me with overall variety with ample options. Negative for hard to reach by public transport, but good if you have a car. I have no clue if this was a city policy or not but they did not have AC on. It was centrally controlled for the entire hotel and was off.

Bryan

10.0
/ 10
The hotel is clean and has many facilities. The staff on reception were very helpful, as well as the cleaners and breakfast room ladies. The rooms are spacious and well furnished. We did not have a car for our stay, so getting to the hotel required a 15min walk from Mandonelle Station. If you are taking the train from Naples central station, its a 10 minute journey and costs just 1.20 Euro per person. Plan your travel times as the trains stop running to Mandonelle early evening. If you prefer speak to the hotel reception, they can easily orgainise private hire of a shuttle car/bus to many locations in the area. The hotel is clearly aimed at the business sector, but be suitable for any family.
In the Area
See Map
Via San Giorgio 76, Naples, Campania, Italy, 80040

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
Staying at Eracle Hotel is a good choice when you are visiting Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Eracle Hotel

Via San Giorgio 76, Naples, Campania, Italy, 80040
Discover More Places
Lobby Eracle Hotel
Lobby 2 Eracle Hotel

Discover More About Eracle Hotel

General


Near Hospital del Mare

Location


Located in Volla, Eracle Hotel is connected to a shopping center, within a 10-minute drive of Auchan Mall and Vesuvius National Park. This hotel is 7.9 mi (12.7 km) from Herculaneum and 8.6 mi (13.8 km) from Museo Archeologico Virtuale.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital del Mare - 4.3 km / 2.7 mi
Auchan Mall - 5.5 km / 3.4 mi
Vesuvius National Park - 6 km / 3.7 mi
Mount Vesuvius - 6.6 km / 4.1 mi
Piazza Giuseppe Garibaldi - 9.8 km / 6.1 mi
Corso Umberto I - 9.8 km / 6.1 mi
Porta Capuana - 10 km / 6.2 mi
Mercato di Porta Nolana - 10 km / 6.2 mi
Castel Capuano - 10.1 km / 6.3 mi
Spaccanapoli - 10.3 km / 6.4 mi
Via dei Tribunali - 10.5 km / 6.5 mi
Botanical Garden of Naples - 10.8 km / 6.7 mi
Gulf of Naples - 11 km / 6.8 mi
Naples Cathedral - 11 km / 6.8 mi
Via San Gregorio Armeno - 11 km / 6.9 mi

The preferred airport for Eracle Hotel is Naples Intl. Airport (NAP) - 11.2 km / 6.9 mi

Facilities


Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a vending machine.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a ferry terminal shuttle.

Dining


Take advantage of the hotel's room service. Buffet breakfasts are available for a fee.

Rooms


Make yourself at home in one of the 29 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in Eracle Hotel

Common Space Eracle Hotel
Common Space
Lobby Eracle Hotel
Lobby
Exterior Eracle Hotel
Exterior
Others Eracle Hotel
Others
Restaurant Eracle Hotel
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Terrace

Shuttle Service

  • Train station pickup
  • Ferry terminal shuttle

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Public Facilities

  • Elevator

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Eracle Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 04:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
Read All

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 04:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eracle Hotel
29
Number of floors in Eracle Hotel
2
Another facilities in Eracle Hotel
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Parking

Frequently asked question in Eracle Hotel

What are available facilities at Eracle Hotel?
There are top facilites at Eracle Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eracle Hotel?
The standard check-in time at Eracle Hotel is starting from 15:00 - 04:00 while the latest check-out time is at Before 10:00
Does Eracle Hotel provide breakfast?
Yes, Eracle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eracle Hotel?
Eracle Hotel is a 4.0-star hotel.
How many floors does Eracle Hotel have?
Eracle Hotel has 2 floors.
See All

More Reviews from Other Guests in Eracle Hotel

8.2
Very Good
From 217 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eracle Hotel

Number of reviews per page
20
40
Top reviews
Hongshi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Very spacious. The down side is the blanket was kind of too thick.
Jake
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.
David
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

Service was poor . Staff not helpful. However it all made sense when I witnessed the boss lady “screaming” at the staff for 15 mins in front of all guests ! I guess that’s why staff looked miserable! Shame cos the hotel is great otherwise. Rooms were very spacious and clean and look like they have been modernised and close to airport! Lobby smells of smoke as guests smoke by front door .
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Room was lovely and spacious but a little difficult to find the hotel...
C
8.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Check in was a breeze and room is updated and clean.
George
6.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

I was unable to get past the gate to the parking lot to check in as the buzzer on the gate did not appear to be working inside. I was not sure why the check-in girl told me she would have to keep my passport for 10 minutes to do the check-in. I said OKand waited at the counter the process only took 2 minutes and the she returned it. When I got to the room the toilet seat was broken. I went down to the desk and was given the room next door. The changed room was acceptable but the TV remote that I was given by the front desk did not work, so once again I had to return to the front desk to get one that worked. Upon checking out I wanted to have some breakfast/coffee and was told at the front desk that the breakfast was on the second floor. My room was on the second floor so had I known it earlier I could have had it before I went down to check out.
Read More
Matthew
icon-Family
Family
2.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

I have pictures that I have taken showing how bad the room is, Hotels.com will not let me send them the pictures after I called them on the phone to complain about the room. It was not clean. The area around the hotel is very dirty. The area is so bad (as told to us by our taxi driver) that the hotel has a large security fence around the outside that stays closed all day long and you need to be buzzed in. Possibly the worst hotel I have ever stayed in. They also market themselves as having airport transportation however they do not, instead they just call you a taxi.
Read More
Verified traveler
4.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Location of the property was a major let down. Very dangerous part of town. The property had to have a security gate to let guests in so that they are safe. The hallways are very dark and eerie. The bed sheets in the room were slightly dirty and the beds were slightly broken.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful. Rooms were very clean. Nice cheap restaurants near by
martin
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Amazing staff, great accomodation and great value!
Aydin
icon-with Partner
with Partner
4.0
/10
Reviewed 413 week(s) ago

Hotels.com verified review

The hotel is far from the city, don't even think about it if you don't have a car. It was not that clean. The safe box was not working and they couldn't fix it.
Verified traveler
6.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

Clean, comfortable room 15 min from airport. No information in room about facilities or local amenities. Gated facility requiring buzzer entry. Can walk to restaurants. Run down part of town, rubbish everywhere, all properties gated.
Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Pretty good hotel for the price we paid. Would definitely recommend.
Shantanu
icon-Family
Family
10.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

I did not expect much from the hotel when I booked this online. But to my surprise it was really good. It was clean, well maintained and had all necessary amenities. Breakfast here really surprised me with overall variety with ample options. Negative for hard to reach by public transport, but good if you have a car. I have no clue if this was a city policy or not but they did not have AC on. It was centrally controlled for the entire hotel and was off.
Read More
Celia
icon-Family
Family
2.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

We didin't stay at this Hotel because of location. There is nothing near by, no public transportation.
Sarah
6.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

This hotel was reasonably close to the airport and they can arrange for a cab, but the cab is expensive because it is outside Naples in Volla. You need to know this, because they have a 18 euro surcharge on cabs outside of Naples. Front desk staff were marginally helpful and polite. There was no effort to assist with breakfast of any kind --we had flights that left early and needed taxi at 6 am--they would not provide coffee or any support for this--I asked the night before but were not at all accommodating.
Read More
Ade
10.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

The room size, cleanliness and hotel staff customer service were fantastic.
Bali
10.0
/10
Reviewed 459 week(s) ago

Expedia Group verified review

Just a great experience, all staff extremely helpful, day and night.
Theresa
8.0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Don't come to the hotel Eracle without a car, a kettle or coffee. The nearest, cafe/restaurant or shop is quite a Walk. There's a mini bar but no kettle or tea making facilities. Parking is FREE. Garden roof has no foliage .'Good price!
ANGELA M
icon-with Partner
with Partner
4.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

We booked this hotel to just stay the night in Napoli as our flight got in very late. It was only accessible by expensive taxi, and the neighbourhood is shocking. I definitely wouldn't have walked around looking for food etc. The room and hotel initially looked quite nice - however on closer look many things were broken. The door handle of our room pulled off, there was this random beeping that we struggled to turn off, and worst of all the shower did not drain!!! One likes to have a shower but not flood the bathroom at the same time! The only redeeming factor was the pleasant breakfast - we had good coffee and tea and there were quite a few options for food. I think this hotel was a good idea but there is absolutely NO upkeep at all - it's sort of falling apart. Another redeeming factor was the willingness of staff to organise cabs for us. I wish we had just rented the car from the night before - would have saved a lot of hassle. I'm also sure someone was checking in with a [paid for woman] when we were checking in late at night - says a bit about the area.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Eracle Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 217 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eracle Hotel

Number of reviews per page
20
40
Top reviews
Hongshi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Very spacious. The down side is the blanket was kind of too thick.
Jake
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.
David
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

Service was poor . Staff not helpful. However it all made sense when I witnessed the boss lady “screaming” at the staff for 15 mins in front of all guests ! I guess that’s why staff looked miserable! Shame cos the hotel is great otherwise. Rooms were very spacious and clean and look like they have been modernised and close to airport! Lobby smells of smoke as guests smoke by front door .
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Room was lovely and spacious but a little difficult to find the hotel...
C
8.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Check in was a breeze and room is updated and clean.
George
6.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

I was unable to get past the gate to the parking lot to check in as the buzzer on the gate did not appear to be working inside. I was not sure why the check-in girl told me she would have to keep my passport for 10 minutes to do the check-in. I said OKand waited at the counter the process only took 2 minutes and the she returned it. When I got to the room the toilet seat was broken. I went down to the desk and was given the room next door. The changed room was acceptable but the TV remote that I was given by the front desk did not work, so once again I had to return to the front desk to get one that worked. Upon checking out I wanted to have some breakfast/coffee and was told at the front desk that the breakfast was on the second floor. My room was on the second floor so had I known it earlier I could have had it before I went down to check out.
Read More
Matthew
icon-Family
Family
2.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

I have pictures that I have taken showing how bad the room is, Hotels.com will not let me send them the pictures after I called them on the phone to complain about the room. It was not clean. The area around the hotel is very dirty. The area is so bad (as told to us by our taxi driver) that the hotel has a large security fence around the outside that stays closed all day long and you need to be buzzed in. Possibly the worst hotel I have ever stayed in. They also market themselves as having airport transportation however they do not, instead they just call you a taxi.
Read More
Verified traveler
4.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Location of the property was a major let down. Very dangerous part of town. The property had to have a security gate to let guests in so that they are safe. The hallways are very dark and eerie. The bed sheets in the room were slightly dirty and the beds were slightly broken.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful. Rooms were very clean. Nice cheap restaurants near by
martin
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Amazing staff, great accomodation and great value!
Aydin
icon-with Partner
with Partner
4.0
/10
Reviewed 413 week(s) ago

Hotels.com verified review

The hotel is far from the city, don't even think about it if you don't have a car. It was not that clean. The safe box was not working and they couldn't fix it.
Verified traveler
6.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

Clean, comfortable room 15 min from airport. No information in room about facilities or local amenities. Gated facility requiring buzzer entry. Can walk to restaurants. Run down part of town, rubbish everywhere, all properties gated.
Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Pretty good hotel for the price we paid. Would definitely recommend.
Shantanu
icon-Family
Family
10.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

I did not expect much from the hotel when I booked this online. But to my surprise it was really good. It was clean, well maintained and had all necessary amenities. Breakfast here really surprised me with overall variety with ample options. Negative for hard to reach by public transport, but good if you have a car. I have no clue if this was a city policy or not but they did not have AC on. It was centrally controlled for the entire hotel and was off.
Read More
Celia
icon-Family
Family
2.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

We didin't stay at this Hotel because of location. There is nothing near by, no public transportation.
Sarah
6.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

This hotel was reasonably close to the airport and they can arrange for a cab, but the cab is expensive because it is outside Naples in Volla. You need to know this, because they have a 18 euro surcharge on cabs outside of Naples. Front desk staff were marginally helpful and polite. There was no effort to assist with breakfast of any kind --we had flights that left early and needed taxi at 6 am--they would not provide coffee or any support for this--I asked the night before but were not at all accommodating.
Read More
Ade
10.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

The room size, cleanliness and hotel staff customer service were fantastic.
Bali
10.0
/10
Reviewed 459 week(s) ago

Expedia Group verified review

Just a great experience, all staff extremely helpful, day and night.
Theresa
8.0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Don't come to the hotel Eracle without a car, a kettle or coffee. The nearest, cafe/restaurant or shop is quite a Walk. There's a mini bar but no kettle or tea making facilities. Parking is FREE. Garden roof has no foliage .'Good price!
ANGELA M
icon-with Partner
with Partner
4.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

We booked this hotel to just stay the night in Napoli as our flight got in very late. It was only accessible by expensive taxi, and the neighbourhood is shocking. I definitely wouldn't have walked around looking for food etc. The room and hotel initially looked quite nice - however on closer look many things were broken. The door handle of our room pulled off, there was this random beeping that we struggled to turn off, and worst of all the shower did not drain!!! One likes to have a shower but not flood the bathroom at the same time! The only redeeming factor was the pleasant breakfast - we had good coffee and tea and there were quite a few options for food. I think this hotel was a good idea but there is absolutely NO upkeep at all - it's sort of falling apart. Another redeeming factor was the willingness of staff to organise cabs for us. I wish we had just rented the car from the night before - would have saved a lot of hassle. I'm also sure someone was checking in with a [paid for woman] when we were checking in late at night - says a bit about the area.
Read More
Number of reviews per page
20
40