Hotel Canal

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6.6
/10
Pleasant
1,008 reviews

What Guests Say About Their Stay

Tiffany

10.0
/ 10
The entire experience was positive, from the short, uncomplicated walk to and from the hotel, to the friendly staff and the excellent breakfast. Our group of eight and I were very satisfied! One of the unique things I liked was the style of the rooms; they were clean yet had an old aesthetic charm! As a first-time traveler to this location, I would definitely come back!

Yessica

10.0
/ 10
María at front desk was exceptionally helpful. The room was clean and comfortable. I would highly recommend.

FRANCK

10.0
/ 10
We enjoyed our stay at the hotel and we highly recommend it. Clean room and friendly staff.
In the Area
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Sestiere Santa Croce 553, Venice, Metropolitan City of Venice, Veneto, Italy, 30135

Main Facilities

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Luggage storage
Staying at Hotel Canal is a good choice when you are visiting Venice.
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What's around Hotel Canal

Sestiere Santa Croce 553, Venice, Metropolitan City of Venice, Veneto, Italy, 30135
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Lobby Hotel Canal
Exterior 2 Hotel Canal

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General
Near Piazzale Roma

Location
With a stay at Hotel Canal in Venice (Santa Croce), you'll be steps from Piazzale Roma and Grand Canal. This hotel is 0.6 mi (0.9 km) from Port of Venice and 13.2 mi (21.2 km) from Lido of Venice Beaches.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Grand Canal - 0.1 km / 0.1 mi
Ca' Pesaro Galleria Internazionale d'Arte Moderna - 0.2 km / 0.1 mi
Piazzale Roma - 0.2 km / 0.1 mi
Scalzi Bridge - 0.3 km / 0.2 mi
Chiesa di Santa Maria di Nazareth - 0.4 km / 0.2 mi
Scuola Grande di San Giovanni Evangelista - 0.4 km / 0.2 mi
Campo Santa Margherita - 0.7 km / 0.4 mi
Guglie Bridge - 0.7 km / 0.4 mi
Frari Square - 0.7 km / 0.4 mi
Basilica di Santa Maria Gloriosa dei Frari - 0.7 km / 0.4 mi
San Toma Waterbus - 0.8 km / 0.5 mi
Venetian Museum of Natural History - 0.8 km / 0.5 mi
Ca' Foscari University of Venice - 0.9 km / 0.5 mi
Palazzo Foscari - 0.9 km / 0.5 mi
Port of Venice - 0.9 km / 0.6 mi

The nearest airports are:
Marco Polo Airport (VCE) - 13.5 km / 8.4 mi
Treviso Airport (TSF) - 40.9 km / 25.4 mi

The preferred airport for Hotel Canal is Marco Polo Airport (VCE).

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include luggage storage, a safe deposit box at the front desk, and a vending machine.

Dining
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 17 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel Canal

Common Space Hotel Canal
Common Space
Lobby Hotel Canal
Lobby
Exterior Hotel Canal
Exterior
Bedroom Hotel Canal
Bedroom
Others Hotel Canal
Others

Food and Drinks

  • Breakfast
  • Continental breakfast

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Banquet

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Concierge

Accommodation Policy & General Information in Hotel Canal

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 8:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Canal
17
Number of floors in Hotel Canal
2
Another facilities in Hotel Canal
Breakfast, Continental breakfast, Area shuttle with surcharge, Free WiFi, Banquet

Frequently asked question in Hotel Canal

What is normal check-in & check-out time at Hotel Canal?
The standard check-in time at Hotel Canal is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:30
Does Hotel Canal provide breakfast?
Yes, Hotel Canal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Canal?
Hotel Canal is a 3.0-star hotel.
How many floors does Hotel Canal have?
Hotel Canal has 2 floors.
How many rooms are available at Hotel Canal?
Hotel Canal has 17 rooms in total.
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More Reviews from Other Guests in Hotel Canal

Overall Ratings & Reviews Hotel Canal

Traveloka (4)
Other sources (1,004)
6.6
Pleasant
From 1,004 reviews
Cleanliness

6.8

Room Comfort

6.2

Location

8.6

Service and Facilites

7.4

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Traveler Reviews Hotel Canal

Number of reviews per page
20
40
Top reviews
Sidney
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A living nightmare; filthy floors with sharp-edged cracks and debris left uncleared, a totally faulty shower and a faulty bidet both with no hot water pressure at all so we were unable to wash. Only the tap in the sink had hot water pressure but it sprayed the water out sideways! We had a gap under the door so big a hand could slide under it and it made the bed visible from the hallway, the bedsheets were like tissue paper, two non matched pillows one of which had texture comparable to a log, an insane amount of mould on the shower curtain and surrounding floor area, damp in the corners of the room, broken plug sockets, lack of sockets meaning the fridge and TV could not be on at the same time, the phone to the desk was faulty and none of the 3 members of staff could help with our issues. When asking where the manager was, nobody knew and we were refused direct contact with him. We were denied our free breakfasts as listed on our Expedia booking, which (@ €15pp per day) cost us €120! A bald man wearing glasses on the front desk when we arrived refused breakfast when I showed him our itinerary clearly stating breakfast was included through the Expedia app and my emails. He panned us off to Expedia and Expedia panned us back to them! Currently in the process of trying to get a full refund. Absolute nightmare of a place. DO NOT GO HERE! Luckily, we took pictures and videos of all the issues including more than stated I just wish we took pictures of the rude and dismissive staff.
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Jeanette
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The big selling points for this hotel in my opinion are the location and the breakfast. We opened the window to a fantastic view of the Grand Canal, it was amazing and there are plenty of choices for breakfast. The hotel is dated and in need of upgrading but its not 5 star and you are not paying 5 star prices, would definitely stay here again
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ana
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Do not recommend - they were overbooked and placed me in a worse neighbour hotel.
Keith
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location for cruise port
MAI
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not clean , very inconvenient
Patrick
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff. Clean rooms.
Phillip
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really close to train station
Darlene
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was really hot. We had to drag our luggage up a full flight of stairs. There is no elevator. The room was very small, but clean. The day staff were not accommodating however the night staff did offer us a room change and suggested the room would be cooler.
Tiffany
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The entire experience was positive, from the short, uncomplicated walk to and from the hotel, to the friendly staff and the excellent breakfast. Our group of eight and I were very satisfied! One of the unique things I liked was the style of the rooms; they were clean yet had an old aesthetic charm! As a first-time traveler to this location, I would definitely come back!
Read More
Matthew
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was in a very good location - close to public transportation, restaurants and shopping. The staff was very friendly and helpful. The air conditioning did not cool the best and the internet connection wasn't very strong. Overall, the hotel was a good value for the price.
Sandrine
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bien placé, super petit déjeuner mais le climatiseur ne fonctionne pas.
Yessica
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

María at front desk was exceptionally helpful. The room was clean and comfortable. I would highly recommend.
David
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Breakfast was great but had no AC and internet was unreliable
Adam
icon-
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room had bugs and the bathroom window did not close. Ac did not keep up and barely cooled
Darrielle
icon-with Friends
with Friends
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great place if you want to be on the grand canal. Otherwise forget it! Expedia says kettle in room, free wifi, (wifi was abysmal, concierge staff were not helpful, no kettle) nowhere to hang your towel after a shower, tv did not work! Overall not satisfied!!!!!
FRANCK
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We enjoyed our stay at the hotel and we highly recommend it. Clean room and friendly staff.
Christine
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was clean but very much in needed of some refurbishment? Some electricity cables were hanging under the bed side table. Not enough plug in the bedroom. Bath tube had some cracks. Some part of the facade need some TLC. The breakfast is ok. No fresh fruit or vegetables. The staff were nice welcoming and very helpful. Great location , close to transport and good vue on the Canal. We loved our stay at Venice, you have a wonderful town. Thank you.
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Dalwig
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

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Emma
icon-with Partner
with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Initially we thought whilst the hotel was dated the location was brilliant so we were happy to continue with the booking. However on our third night my partner developed some spots on the final night he was covered. These were bed bug bites. When he told the hotel on check out their response was oh. No apology. No discussion. Don’t stay unless you what to be bitten.
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BLAS
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice location close to many places.
Number of reviews per page
20
40

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Bedroom 4 Hotel Canal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.