Hotel Santa Croce

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8.8
/10
Very Good
460 reviews

What Guests Say About Their Stay

Sharon

10.0
/ 10
What a delightful stay. The owners and staff take such pride and delight in their city and are quick to offer advice on places to visit. The location makes most destinations walkable. Their advice on restaurants was spot on! The only downfall was no elevator, but with the history of the building, it is understandable. We can’t wait to return. Highly recommend Hotel Santa Croce.

Elena

10.0
/ 10
This hotel has an amazing location right in the center of Florence. Lots of restaurants and shopping in the walking distance. The owners Mario and Gabriel truly know how to welcome their guests! they are so friendly and helpful. We can tell they really cared about our experience. Even though we arrived early before regular check in time, our room was ready for us as they reached out beforehand to inquire about our time of arrival. They gave us all kinds of useful information about the area, dining options, as well as some historical information about the surrounding buildings. They helped us move our luggage up the stairs, too. There is water for purchase in the lobby any time you need it. Morning time could get a little crowded on the main floor, so they actually accommodated us having breakfast in our room one morning and brought up trays with food and coffee. Someone was always around to help us with questions or order a taxi. The hotel has a front door code, so it feels very safe. Overall, really wonderful experience and I highly recommend their hotel!

Ramesh

10.0
/ 10
Amazing staff! Very friendly, and they sat down with us to give us an overview of the city and guide us around the area. The room was as expected and it was a good stay overall.
In the Area
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Via Bentaccordi 3, Florence, Metropolitan City of Florence, Tuscany, Italy, 50122

Main Facilities

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Restaurant
Parking
WiFi
Staying at Hotel Santa Croce is a good choice when you are visiting Florence.
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What's around Hotel Santa Croce

Via Bentaccordi 3, Florence, Metropolitan City of Florence, Tuscany, Italy, 50122
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Lobby Hotel Santa Croce
Exterior 2 Hotel Santa Croce

Discover More About Hotel Santa Croce

General


Near Uffizi Gallery

Location


A stay at Hotel Santa Croce places you in the heart of Florence, within a 5-minute walk of Piazza Santa Croce and Piazza della Signoria. This hotel is 0.6 mi (0.9 km) from Cathedral of Santa Maria del Fiore and 0.6 mi (0.9 km) from Piazza del Duomo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bargello - 0.2 km / 0.1 mi
Piazza San Firenze - 0.2 km / 0.1 mi
Teatro Verdi - 0.2 km / 0.1 mi
Piazza Santa Croce - 0.2 km / 0.1 mi
Gucci Museum - 0.3 km / 0.2 mi
Basilica of Santa Croce - 0.3 km / 0.2 mi
Piazza della Signoria - 0.3 km / 0.2 mi
Arno River - 0.3 km / 0.2 mi
Palazzo Vecchio - 0.4 km / 0.2 mi
Via de' Calzaiuoli - 0.4 km / 0.2 mi
Galileo Museum - Institute and Museum of the History of Science - 0.4 km / 0.2 mi
Uffizi Gallery - 0.4 km / 0.3 mi
Palazzo degli Uffizi - 0.5 km / 0.3 mi
National Central Library of Florence - 0.5 km / 0.3 mi
Stefano Bardini Museum - 0.5 km / 0.3 mi

The preferred airport for Hotel Santa Croce is Florence Airport, Peretola (FLR) - 9.9 km / 6.2 mi

Facilities


Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Tuscan-style hotel include a television in a common area and bike parking.

Business Facilities


Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Hotel Santa Croce

Bar, Cafe and Lounge Hotel Santa Croce
Bar, Cafe and Lounge
Entertainment Facility Hotel Santa Croce
Entertainment Facility
Lobby Hotel Santa Croce
Lobby
Exterior Hotel Santa Croce
Exterior
Others Hotel Santa Croce
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Things to Do

  • Winery tours
  • Outdoor facilities
  • TV lounge

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Concierge

Transportation

  • Valet parking
  • Bicycle rental

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Santa Croce

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 22:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - 22:00 - to 10:00
Available rooms at Hotel Santa Croce
10
Number of floors in Hotel Santa Croce
4
Another facilities in Hotel Santa Croce
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Winery tours

Frequently asked question in Hotel Santa Croce

What are available facilities at Hotel Santa Croce?
There are top facilites at Hotel Santa Croce such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santa Croce?
The standard check-in time at Hotel Santa Croce is starting from 13:00 - 22:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Santa Croce?
Hotel Santa Croce is a 2.0-star hotel.
How many floors does Hotel Santa Croce have?
Hotel Santa Croce has 4 floors.
How many rooms are available at Hotel Santa Croce?
Hotel Santa Croce has 10 rooms in total.
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More Reviews from Other Guests in Hotel Santa Croce

8.8
Very Good
From 460 reviews
Cleanliness

9.0

Room Comfort

7.6

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Santa Croce

Number of reviews per page
20
40
Top reviews
Sharon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

What a delightful stay. The owners and staff take such pride and delight in their city and are quick to offer advice on places to visit. The location makes most destinations walkable. Their advice on restaurants was spot on! The only downfall was no elevator, but with the history of the building, it is understandable. We can’t wait to return. Highly recommend Hotel Santa Croce.
Read More
Disharee
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The annex where is stayed was extremely small and not at all represented in the pictures of the hotel. This was quite misleading. Otherwise was staff was helpful and was cleaned and done up well.
Jaime
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No comment
Elena
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel has an amazing location right in the center of Florence. Lots of restaurants and shopping in the walking distance. The owners Mario and Gabriel truly know how to welcome their guests! they are so friendly and helpful. We can tell they really cared about our experience. Even though we arrived early before regular check in time, our room was ready for us as they reached out beforehand to inquire about our time of arrival. They gave us all kinds of useful information about the area, dining options, as well as some historical information about the surrounding buildings. They helped us move our luggage up the stairs, too. There is water for purchase in the lobby any time you need it. Morning time could get a little crowded on the main floor, so they actually accommodated us having breakfast in our room one morning and brought up trays with food and coffee. Someone was always around to help us with questions or order a taxi. The hotel has a front door code, so it feels very safe. Overall, really wonderful experience and I highly recommend their hotel!
Read More
Gregory
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good room in a great location.
Ramesh
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing staff! Very friendly, and they sat down with us to give us an overview of the city and guide us around the area. The room was as expected and it was a good stay overall.
Alfredo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The hotel was clean and well located with walking distance to the main attractions I was looking for. The staff was kind and informative.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Mario and the staff were incredibly accommodating. We were helped from the minute we stepped into the doors of the lobby till we checked out 8 days later. Traveling internationally can be intimidating but Hotel Santa Croce put all the uneasiness I had being in a foreign land with my wife and son to rest. I will return to Italy and I will absolutely stay here again.
Read More
catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I loved this property, it was only my husband and myself, the room we had was not kid friendly but I’m sure they have good accommodations for families. This was close to everything our room was in another building but it was right near the hotel office. I would definitely go back to Florence and would stay here again.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel staff was wonderful!
Sanjay
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Positive of this property is location. It’s very close to major attractions. Staff is very friendly. Negative is the size of the room and specifically shower. There was barely any room to turn around while standing in the shower. Not sure if all the showers are like that, we were on the first floor. Another issue was noise. There was lot of noise from the outside street and also from the people running inside the building. Air conditioner wasn’t cooling enough, was shutting off every few minutes. Overall, it was a positive experience with some negative.
Read More
Peggy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️
Michael
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Simone is one of the best in the business. Kind. Accomodating. Professional. Anticipates every need. Really, one of the best that I have encountered in 40+ years of travel experience. Hyperbole? Maybe. But certainly well-deserved. Bravo, Simone, there is a special place waiting for you in the afterlife! Mike Sanislo
Judy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Perfect location small room staff great friendly helpful
Jeffery
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Helpful
Guy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great staff, great location, walking distance to all the attractions
Benamir
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very friendly staff
Ivan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent location that is close to major attractions in Florence
Wendy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Maitte
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Number of reviews per page
20
40

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Others 4 Hotel Santa Croce

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 460 reviews
Cleanliness

9.0

Room Comfort

7.6

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Santa Croce

Number of reviews per page
20
40
Top reviews
Sharon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

What a delightful stay. The owners and staff take such pride and delight in their city and are quick to offer advice on places to visit. The location makes most destinations walkable. Their advice on restaurants was spot on! The only downfall was no elevator, but with the history of the building, it is understandable. We can’t wait to return. Highly recommend Hotel Santa Croce.
Read More
Disharee
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The annex where is stayed was extremely small and not at all represented in the pictures of the hotel. This was quite misleading. Otherwise was staff was helpful and was cleaned and done up well.
Jaime
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No comment
Elena
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel has an amazing location right in the center of Florence. Lots of restaurants and shopping in the walking distance. The owners Mario and Gabriel truly know how to welcome their guests! they are so friendly and helpful. We can tell they really cared about our experience. Even though we arrived early before regular check in time, our room was ready for us as they reached out beforehand to inquire about our time of arrival. They gave us all kinds of useful information about the area, dining options, as well as some historical information about the surrounding buildings. They helped us move our luggage up the stairs, too. There is water for purchase in the lobby any time you need it. Morning time could get a little crowded on the main floor, so they actually accommodated us having breakfast in our room one morning and brought up trays with food and coffee. Someone was always around to help us with questions or order a taxi. The hotel has a front door code, so it feels very safe. Overall, really wonderful experience and I highly recommend their hotel!
Read More
Gregory
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good room in a great location.
Ramesh
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing staff! Very friendly, and they sat down with us to give us an overview of the city and guide us around the area. The room was as expected and it was a good stay overall.
Alfredo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The hotel was clean and well located with walking distance to the main attractions I was looking for. The staff was kind and informative.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Mario and the staff were incredibly accommodating. We were helped from the minute we stepped into the doors of the lobby till we checked out 8 days later. Traveling internationally can be intimidating but Hotel Santa Croce put all the uneasiness I had being in a foreign land with my wife and son to rest. I will return to Italy and I will absolutely stay here again.
Read More
catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I loved this property, it was only my husband and myself, the room we had was not kid friendly but I’m sure they have good accommodations for families. This was close to everything our room was in another building but it was right near the hotel office. I would definitely go back to Florence and would stay here again.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel staff was wonderful!
Sanjay
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Positive of this property is location. It’s very close to major attractions. Staff is very friendly. Negative is the size of the room and specifically shower. There was barely any room to turn around while standing in the shower. Not sure if all the showers are like that, we were on the first floor. Another issue was noise. There was lot of noise from the outside street and also from the people running inside the building. Air conditioner wasn’t cooling enough, was shutting off every few minutes. Overall, it was a positive experience with some negative.
Read More
Peggy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️
Michael
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Simone is one of the best in the business. Kind. Accomodating. Professional. Anticipates every need. Really, one of the best that I have encountered in 40+ years of travel experience. Hyperbole? Maybe. But certainly well-deserved. Bravo, Simone, there is a special place waiting for you in the afterlife! Mike Sanislo
Judy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Perfect location small room staff great friendly helpful
Jeffery
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Helpful
Guy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great staff, great location, walking distance to all the attractions
Benamir
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very friendly staff
Ivan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent location that is close to major attractions in Florence
Wendy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Maitte
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Number of reviews per page
20
40