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The staffs were amazaing! I got here earlier than the time I should check in but they let me get a room and even provided mea breakfast. U might have to walk for some time from the center of Florence but the area where it places is calm and not packed. I liked the room, especially bathroom. I would happily stay here again when I visit Florence.

<장점>깔끔한 청소상태/ 적당히 친절한 카운터 <단점>카운터옆에 위치해 복잡한 조식/ 어딜가도 좀 애매한 숙소의 위치/ 엘리베이터없음(좁은 계단을 캐리어를 들고 힘들게 올라가야함)/ 숙소 오는길이 어두운 골목길이 많아서 좀 무서움

좋았습니다. 스탭도 친절하시고 우피치가 코앞이었어요. 그러나 역에내려 걸어가기는 먼 위치입니다. 생각보다 싱글룸이 작았지만 난방이 잘되서 편했어요.

직원들이 밝고 친절했습니다. 엘리베이터가 없는데 3층(한국 기준 4층) 이라 오르내리기가 좀 힘들었고, 시설은 좀 오래된 편입니다. 그래도 오래된 데 비해 욕실은 상당히 깨끗하고, 방도 깨끗했습니다.

직원 두 분이 엄청 친절하셨는데 형제분이라고 합니다 미소 띤 얼굴과 유쾌한 목소리는 기분 좋게 해 줘서 이 다음 피렌체 가면 또 들릴 것입니다

The hotel was clean and well located with walking distance to the main attractions I was looking for. The staff was kind and informative.

Localidade e atendimento dos staffs

Mario and the staff were incredibly accommodating. We were helped from the minute we stepped into the doors of the lobby till we checked out 8 days later. Traveling internationally can be intimidating but Hotel Santa Croce put all the uneasiness I had being in a foreign land with my wife and son to rest. I will return to Italy and I will absolutely stay here again.

I loved this property, it was only my husband and myself, the room we had was not kid friendly but I’m sure they have good accommodations for families. This was close to everything our room was in another building but it was right near the hotel office. I would definitely go back to Florence and would stay here again.

Hotel staff was wonderful!

Positive of this property is location. It’s very close to major attractions. Staff is very friendly. Negative is the size of the room and specifically shower. There was barely any room to turn around while standing in the shower. Not sure if all the showers are like that, we were on the first floor. Another issue was noise. There was lot of noise from the outside street and also from the people running inside the building. Air conditioner wasn’t cooling enough, was shutting off every few minutes. Overall, it was a positive experience with some negative.

Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️

Localização do hotel é muito boa, em uma zona bem central da cidade. Quarto confortável, ar condicionado funciona bem. As escadas são um pouco apertada para subir com as malas, mas eles sempre se prontificam a ajudar a subir. A maior dificuldade, que não é só do hotel, mas de Florença em si é em relação ao estacionamento. A zona ztl é bem grande, então você meio que obrigatoriamente tem que colocar em uma garagem paga dentro da região que eles “autenticam” sua placa e permitem a entrada na região. A estadia foi excelente, faltou um pouco de conhecimento da nossa parte em relação a estacionamento, mas o hotel é muito bom.

Simone is one of the best in the business. Kind. Accomodating. Professional. Anticipates every need. Really, one of the best that I have encountered in 40+ years of travel experience. Hyperbole? Maybe. But certainly well-deserved. Bravo, Simone, there is a special place waiting for you in the afterlife! Mike Sanislo

Perfect location small room staff great friendly helpful

Helpful

Great staff, great location, walking distance to all the attractions

Very friendly staff

Excellent location that is close to major attractions in Florence

The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.