Hotel Villa Il Castagno is located in area / city Florence.
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Hotel Villa Il Castagno
Hotels
6.8
/10
Pleasant
277 reviews
What Guests Say About Their Stay
martin
10.0
/ 10
Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby
Saily
10.0
/ 10
Best Staff experience in Italy. Extremely helpfull and friendly. I felt like I was home.
I loved the balcony view. It was like be at my backyard at home. Absolutely loved it.
Elizabeth
10.0
/ 10
Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.
In the Area
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via Andrea del Castagno 31, Florence, Metropolitan City of Florence, Tuscany, Italy, 50132
Main Facilities
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Parking
WiFi
Available Room Types in Hotel Villa Il Castagno
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What's around Hotel Villa Il Castagno
via Andrea del Castagno 31, Florence, Metropolitan City of Florence, Tuscany, Italy, 50132
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Location
Hotel Villa Il Castagno is located in area / city Florence.
About Hotel Villa Il Castagno
Hotel Villa Il Castagno is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Hotel Villa Il Castagno is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Villa Il Castagno
Others
Hotel Services
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- Front desk
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Smoking area
- Parking
- Terrace
Public Facilities
- Others
- Safety deposit box
Things to Do
- Garden
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in Hotel Villa Il Castagno
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 5 per person
- Valet parking fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 6:00 AM - 11:30 PM. The front desk is staffed during limited hours.
Check-in/Check-out Time
Check-in:
14:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Villa Il Castagno | 19 |
Number of floors in Hotel Villa Il Castagno | 3 |
Another facilities in Hotel Villa Il Castagno | Newspaper in lobby, Tours, Luggage storage, Multilingual staff, Front desk |
Frequently asked question in Hotel Villa Il Castagno
What are available facilities at Hotel Villa Il Castagno?
There are top facilites at Hotel Villa Il Castagno such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Villa Il Castagno?
The standard check-in time at Hotel Villa Il Castagno is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel Villa Il Castagno provide breakfast?
Yes, Hotel Villa Il Castagno provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Villa Il Castagno?
Hotel Villa Il Castagno is a 2.0-star hotel.
How many floors does Hotel Villa Il Castagno have?
Hotel Villa Il Castagno has 3 floors.
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More Reviews from Other Guests in Hotel Villa Il Castagno
Overall Ratings & Reviews Hotel Villa Il Castagno
Other sources (277)
6.8
Pleasant
From 277 reviews
Cleanliness
7.6
Room Comfort
7.0
Location
6.8
Service and Facilites
6.4
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Traveler Reviews Hotel Villa Il Castagno
Number of reviews per page
20
40
Top reviews
martin
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby
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Tu
Leisure Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
My flight got delayed so I showed up late around 10:30p at the hotel on Tue, Nov 11 2025. The front desk was so so so rude that he was mad at me that he asked me why I came in late and I explained to him that my flight got delayed. I apologized him several times and he he was staring at me and said "Sorry, Sorry, sorry.. Sorry for what?" He also said he would not want to accept me next time. He treated me like a homeless guy or garbage. I felt so embarrassing. He asked me to pay 9 euro for city tax and I gave him a 20 euro bill and he was so mad and raised his voice "I want exact 9 euro" Luckily I was able to find some changes to sum up to 9 euros. It was a most terrible experience that I I had ever had at hotel in my life. Why in the world there is a service man who treats customer terribly like that? I was so sad.
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Saily
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Best Staff experience in Italy. Extremely helpfull and friendly. I felt like I was home.
I loved the balcony view. It was like be at my backyard at home. Absolutely loved it.
Victor
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Area was good and stay was great , no breakfast
Mauricio
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The balcony view is amazing.... Totally worth it the inner garden with lemon trees and a big cypress on the adjacent property the balcony has a roll up tent. Also a cute ginger cat!
Elizabeth
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.
Kamal
Friends and Family
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Very bad experience, no elevator, had to lift 50 Lb bags to 2nd floor, requested to help rudely said no , no coffee maker hot water kettle in room and lots of mosquitoes
Cindy
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though
FRANK
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The property has poor insulation. I could hear noises from neighboring room and even footsteps on another floor.
Vincent
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Wonderful hotel. The room was large and clean. It was great to have breakfast on the balcony every morning. Highly recommended.
Jason
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The staff was amazing. The room is basic. The shower had mildew but was clean. Breakfast was Quality Inn continental basic.
Debbie
Friends and Family
4.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Disappointed in this hotel, despite advertising they have multi lingual staff, free onsite parking and valet parking, they don’t have any of these. The rooms are clean and the terrace was nice to sit on but the whole place is generally fairly old and run down.
Zoe
2.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Shocking absolutely not as advertised unsafe for solo travellers no lounge no bar as advertised. Staff rude, dirty do not speak . Refused a refund. Put on the phone to a random person who told me to Fox off!!
Stay away!!!
I would doubt any of the reviews are genuine.
No point did I feel safe? This place needs to be removed from Hotels.com if you’re a single female travelling alone do not go anywhere near it.
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alessandro
Leisure
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
This seemed to be a family run hotel, with some of them not being fully aware of guest needs
Leah
Leisure
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable.
The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.
Jose
Leisure
2.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer.
Quinto was very kind.
Jason
Leisure with Partner
4.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Room was not what we were used to. Nice little balcony was the best part.
Clayton
Leisure with Partner
2.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.
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Rima
Leisure
6.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
There is nothing to say except the hotel is not bad at all
Marcos
Leisure with Children
4.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Rooms need upgrades
Number of reviews per page
20
40
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