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The Fresh
Hotels
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7.2
/10
Pleasant
100 reviews
What Guests Say About Their Stay
Roman&Svetlana
10.0
/ 10
very nice and polite staff, a little bit poor english knowladge like in general in Napoli. breakfast always on time with a lovely warm croissant, cake and etc. in the end of our visit been offered a taxi to airport, cheap and on time. atmosphere was awesome and comfortable. it is the right place to stay.
Verified traveler
10.0
/ 10
Lovely Hotel, great location, close to everything, Naples bay, Royal Place, Castle Nuevo just a stones throw away. The University and Metro underground line is just around the corner as well as the fabulous shopping streets!
Carey
10.0
/ 10
I thought The Fresh was very tastefully decorated and comfortable. The staff were very congenial. The owner even picked me up from the airport! He also arranged for a txi to take me to the ferry the next day, witch is just a short distance away, The continental breakfst was very nice also.This place was a real bargain, too.
In the Area
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Via Donnalbina 7, Naples, Campania, Italy, 80134
Main Facilities
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Parking
WiFi
What's around The Fresh
Via Donnalbina 7, Naples, Campania, Italy, 80134
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Discover More About The Fresh
General
Near Via Toledo
Location
With a stay at The Fresh, you'll be centrally located in Naples, just a 4-minute walk from Spaccanapoli and 5 minutes by foot from Via Toledo. This hotel is 0.6 mi (0.9 km) from Port of Naples and 0.6 mi (1 km) from Molo Beverello Port.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Spaccanapoli - 0.3 km / 0.2 mi
Piazza del Gesu Nuovo - 0.4 km / 0.2 mi
Monastery of St. Clare - 0.4 km / 0.2 mi
Church of Gesu Nuovo - 0.4 km / 0.3 mi
Corso Umberto I - 0.4 km / 0.3 mi
Via Toledo - 0.4 km / 0.3 mi
University of Naples Federico II - 0.4 km / 0.3 mi
Via Roma - 0.5 km / 0.3 mi
Pignasecca Market - 0.5 km / 0.3 mi
Santa Chiara Basilica - 0.5 km / 0.3 mi
Piazza del Municipio - 0.5 km / 0.3 mi
Castel Nuovo - 0.7 km / 0.5 mi
Piazza Dante - 0.7 km / 0.5 mi
Piazza San Domenico Maggiore - 0.7 km / 0.5 mi
Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe - 0.8 km / 0.5 mi
The preferred airport for The Fresh is Naples Intl. Airport (NAP) - 6.3 km / 3.9 mi
Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business Facilities
Featured amenities include express check-in, express check-out, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Dining
Take advantage of the hotel's room service (during limited hours).
Rooms
Make yourself at home in one of the 6 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
All facilities in The Fresh
Common Space
Lobby
Exterior
Others
Restaurant
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
- Multilingual staff
- Concierge
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
Transportation
- Airport transfer
- Garage
Connectivity
- Free WiFi
Shuttle Service
- Train station pickup
Nearby Facilities
- Laundry
Accommodation Policy & General Information in The Fresh
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 20:00
Check-out:
Before 10:30
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - 20:00 - to 10:30 |
Available rooms at The Fresh | 6 |
Number of floors in The Fresh | 1 |
Another facilities in The Fresh | Luggage storage, Express check-in, Express check-out, Multilingual staff, Concierge |
Frequently asked question in The Fresh
What are available facilities at The Fresh?
There are top facilites at The Fresh such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Fresh?
The standard check-in time at The Fresh is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:30
What is the star rating of The Fresh?
The Fresh is a 3.0-star hotel.
How many floors does The Fresh have?
The Fresh has 1 floors.
How many rooms are available at The Fresh?
The Fresh has 6 rooms in total.
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More Reviews from Other Guests in The Fresh
Overall Ratings & Reviews The Fresh
Other sources (100)
7.2
Pleasant
From 100 reviews
Cleanliness
7.8
Room Comfort
7.2
Location
7.8
Service and Facilites
7.2
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Traveler Reviews The Fresh
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Location is good
Self check in
Stuff is rude
Tiny shower water don't drain
Maria Helen
Leisure
8.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Good location. Walking distance to dining, shopping, port, tour meet-up areas, multiple piazzas and historical sights.
John
Friends and Family with Friends
6.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
We ound the property met our expectations but was a little difficult to find. All in all, we were happy with our stay.
Carmen
2.0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY.
NEVER COME BACK SORRY
Colin
Leisure Family
2.0
/10
Reviewed 210 week(s) ago
Expedia Group verified review
TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops.
We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox.
We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular.
Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore.
After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all).
Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles.
Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat.
This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day.
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James
with Partner
8.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
good location and good service
Verified traveler
4.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long.
Terry
with Partner
2.0
/10
Reviewed 418 week(s) ago
Hotels.com verified review
Don’t stay here is my best recommendation. Find a different Hotel
Verified traveler
6.0
/10
Reviewed 474 week(s) ago
Expedia Group verified review
I typically choose hotels based on the services offered. One important service for me is airport transportation (even with a fee) since I find taxis can try to overcharge you. That was one of the reasons The Fresh was selected. So I was disappointed when I emailed them a couple of days prior to my arrival to arrange transportation and was informed that my arrival time was a busy period and it would not be available. Again, I was disappointed but understood since my arrival in Naples was during a timeframe typically used for check-in. So I took a taxi and paid more than double the price quoted by The Fresh. To avoid this issue for my departure, I immediately emailed the owner after check-in to arrange transportation for my departure several days later. I was then informed that the service was not available period. I sent screenshots from their website and Expedia stating that airport transport is available for a fee. I was then told that they don't offer it anymore. This really upset me. It upset me more than the A/C that you could only feel when you in a specific spot in the room and that they turned off daily resulting in my coming from a very hot outdoor environment into a sweat box. More so than the internet service that kept going in and out. Consistent A/C and internet service were not advertised but airport transport was. If I was aware of this, I would not have spent my money and my Expedia points at this location. If you don't offer a service, don't advertise it.
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Tony
6.0
/10
Reviewed 518 week(s) ago
Expedia Group verified review
Rooms requested were not available the day we arrived. However, the owner was there when we arrived. I did not realize that we would have needed an elevator. No elevator! Owner was pleasant. The B&B was on the second floor in Italy it's the first floor. Had to walk up and down with luggage. We arrived on a Thursday rooms requested were available on Saturday.
.
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Verified traveler
6.0
/10
Reviewed 570 week(s) ago
Hotels.com verified review
Best thing about this hotel is its location, just a minutes walk away from one end of Centro Storico and many of the tourist attractions. Affordable price and overall good quality of room, although the bed was pretty hard and the shower very small, and breakfast could be improved by having more savoury options. Staff here speak almost no English but can provide a map of the area, and its easy enough to find your own way around.
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Verified traveler
Family
8.0
/10
Reviewed 571 week(s) ago
Hotels.com verified review
Nice service
Lidija
with Partner
6.0
/10
Reviewed 579 week(s) ago
Hotels.com verified review
Although it didn't look like it from the outside, the hotel was nice inside, and in a good location. The air conditioning was very weak and the wifi was so spotty. Most times it did not work in our room. We use wifi to plan our days, etc. the breakfast was good.
Roman&Svetlana
10.0
/10
Reviewed 590 week(s) ago
Expedia Group verified review
very nice and polite staff, a little bit poor english knowladge like in general in Napoli. breakfast always on time with a lovely warm croissant, cake and etc. in the end of our visit been offered a taxi to airport, cheap and on time. atmosphere was awesome and comfortable. it is the right place to stay.
Paul
8.0
/10
Reviewed 621 week(s) ago
Expedia Group verified review
I stayed in the Fresh for 4 nights in October 2014 - I arrived late (very late) and had not realised I needed to tell the hotel in advance; no fear, they called me and it was all sorted (THANK YOU).
The rooms are comfortable and brightly decorated - the decor seems to be lime green or pink and it gives the place a modern feel despite the building being an old building in old naples.
The location is great - 3 minutes from the heart of old naples and 10 minutes from the highlight for me - Napoli Underground.
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Verified traveler
10.0
/10
Reviewed 643 week(s) ago
Expedia Group verified review
Lovely Hotel, great location, close to everything, Naples bay, Royal Place, Castle Nuevo just a stones throw away. The University and Metro underground line is just around the corner as well as the fabulous shopping streets!
Tiffany
6.0
/10
Reviewed 644 week(s) ago
Hotels.com verified review
Room & bathroom were a bit small. Location wasn't the greatest either. Clean and good service though.
Verified traveler
2.0
/10
Reviewed 646 week(s) ago
Expedia Group verified review
Worst hotel stay in a very long time..
1. At 10 Am day of check in the hotel manager Alessandro called to say that The Fresh has a boiler issue - hence no hot water and we had to go to sister hotel Hrooms.
2. Hrooms was located away from everything - port, train station, city centre - had to use crowded Naples metro to get around every day. The manager was under the impression he was doing us a favour.
3. Hrooms has no staff other than non English speaking cleaning lady. There was no one at reception after we checked in for the entire 3 days stay. 4 different keys were needed to get onto the building, hotel and then room!
4. Toilet would not flush and my dad had to fix it as there was no one to ask for help.
5. After a shower the entire bathroom was flooded - again - no one to ask for help - so we left it for cleaning lady to drain next day.
6. Requested triple room for 3 adults and at The Fresh the reservation indicated 3 beds would be available. We got one double and a very uncomfortable sofa bed- I am only 5ft 4 and my feet were out.
The only positives I can think of are the size of the rooms and cleanliness.
It should really be marketed as serviced apartments or something along these lines (there is no hotel staff or service to speak of) to manage expectations.
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Carey
10.0
/10
Reviewed 661 week(s) ago
Hotels.com verified review
I thought The Fresh was very tastefully decorated and comfortable. The staff were very congenial. The owner even picked me up from the airport! He also arranged for a txi to take me to the ferry the next day, witch is just a short distance away, The continental breakfst was very nice also.This place was a real bargain, too.
dontknow123
Family
8.0
/10
Reviewed 678 week(s) ago
Hotels.com verified review
Decent continental breakfast included. The staff member who stays there for most of the day isn't too helpful in terms of recommending routes, restaurants or attractions but does his job well which is to lay out breakfast and check you in. We found the location a bit hard to find because the google maps location for the hotel is wrong (sept 2013). 25 mins walk to train station, 8 min walk to port, 30 seconds walk to nearby (small but functional) supermarket. Good stay overall.
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Number of reviews per page
20
40
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