GARDENS STAY

Great location for subway

Great location, clean room, and very friendly staff. Will definitely stay here again.

Everything was great, there was enough space to sleep 2 people comfortably on the single bed, the heat was perfect for the cold temperature outside and very clean room.

Hotel was very clean. Loved the sauna facility. So peaceful and relaxing. Staff were very lovely. Super close to subway station and grocery store. Would definitely stay again!!

Basic, small, clean room

A

Typical Japanese business hotel. Simple, small but clean. Hotel also had a sauna to use. Hotel is usually used by Japanese so the self checkin kiosk had difficulty recognizing a foreign last name but the front counter staff was very helpful assisting. The location is next to the subway station, not far from Odori station, and Aeon Mall is also next to it.

Front stuff was very helpful

it is good that the hotel was near supermarket

Hotel was located steps away from Higashi Sapporo subway station and next to an AEON supermarket. It was very convenient. It was only a 10 minute transit trip to the middle of Sapporo and another 5 minutes to the JR station. Very affordable stay considering my dates overlapped with the snow festival. Hotel was clean and wifi was good. I didn’t use the sauna but it looked great. Hotel provided amenities at the front desk including instant coffee from Doutour. However, front desk was not staffed at all which was a bit awkward. I also didn’t expect to have to use a physical key instead of a key card. Otherwise all was good and I had a pleasant stay.

Good

It was close to a mall and the Sapporo Convention Center. The best thing was it was steps away from the subway station. The staff were friendly and helpful. The hotel had nice amenities. Wouldn't mind booking the property again.

good choice

Room was very small, there is no extra service.

O check-in foi dificil .

外国人の方が多く、廊下で大きな声で話したりするので、マナーが悪いと思いました。

駐車場の入り口の高さが知らされていなかったので、停めるつもりでいた車を駐車場に車が大きくて停める事ができなかった。 チェックインもセルフだから、前の人が海外の方で時間がかかって遅くてイライラした。 ハンガーが少ない。

スタッフの方がとても親切で心地よい対応をしていただきました。

地下鉄が目の前というのが使い勝手が良くて、更に同一敷地内にイオンが有るというのは、他にはない非常に良い 環境

お部屋は広くはないですが清潔で快適でした。 東札幌駅目の前、隣にイオンと立地もとてもよく困ることはなにもないです。 チェックイン、鍵の取り出しなどにつまづいてしまったのですが、スタッフの方がとても親切に対応してくださいました。 また利用させていただきたいと思います。 お世話になりました。