Ginza Grand Hotel

Hotels
7.8
/10
Pleasant
1,073 reviews

What Guests Say About Their Stay

William O. P.

8.8
/ 10
Location is in center of Ginza. The room are good, they provides complete amenities like shaver (good quality). Even in small room and in Ginza, they still provide a bathtub. Further, they also provide a sleeping robe. So you don't need to bring your own pajamas.

Tina J.

9.7
/ 10
Nice place, near MRT. Love staying there.

NYRHON

10.0
/ 10
Nice hotel with great location, less than 1KM away from any shopping/eating places and train stations with the closest one being just 100m away

Hitesh

10.0
/ 10
Great location for convenience, but half a block away is a strip club and at the intersection out in public 5-6 guys in the corners and 4 girls being pumped on the one corner where Hioters Ginza is located. Aside from that all good.

Edsel

10.0
/ 10
I really like the place convenient but bathroom is really old style. If you have an old lady cant climb on the bathtub
In the Area
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8-6-15 Ginza Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Ginza Grand Hotel is a good choice when you are visiting Ginza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ginza Grand Hotel

8-6-15 Ginza Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061
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Discover More About Ginza Grand Hotel

Location


Staying at Ginza Grand Hotel is a good choice when you are visiting Ginza.

About Ginza Grand Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ginza Grand Hotel exclusively for you.

With all facilities offered, Ginza Grand Hotel is the right place to stay.

All facilities in Ginza Grand Hotel

Others Ginza Grand Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Shops

Food and Drinks

  • Breakfast

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Ginza Grand Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately JPY 2268 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals are not included in the room rate for children ages 5 years and under whose stay is included

This property is closed from September 16 2025 to June 30 2027 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ginza Grand Hotel
257
Number of floors in Ginza Grand Hotel
11
Another facilities in Ginza Grand Hotel
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Ginza Grand Hotel

What are available facilities at Ginza Grand Hotel?
There are top facilites at Ginza Grand Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ginza Grand Hotel?
The standard check-in time at Ginza Grand Hotel is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Ginza Grand Hotel provide breakfast?
Yes, Ginza Grand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ginza Grand Hotel?
Ginza Grand Hotel is a 3.5-star hotel.
How many floors does Ginza Grand Hotel have?
Ginza Grand Hotel has 11 floors.
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More Reviews from Other Guests in Ginza Grand Hotel

Overall Ratings & Reviews Ginza Grand Hotel

Traveloka (73)
Other sources (1,000)
7.8
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ginza Grand Hotel

Number of reviews per page
20
40
Top reviews
Julian
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved it, would stay again. Helpful staff
NYRHON
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel with great location, less than 1KM away from any shopping/eating places and train stations with the closest one being just 100m away
Hitesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location for convenience, but half a block away is a strip club and at the intersection out in public 5-6 guys in the corners and 4 girls being pumped on the one corner where Hioters Ginza is located. Aside from that all good.
corazon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Needs update badly
Olga
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good hotel, great location, reasonable price
Yan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Convenient place to stay, subway station within walking distance.
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Need upgrade. Bathroom smell like public restroom
Alak Kumar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location. Polite staff. We stayed at the Grand Ginza, Tokyo on two separate occasions during our trip to Japan - rooms on the 3rd floor are better than the ones on the 10th where we stayed the second time. We had three rooms for our family and these rooms are damp, carpet is old and stained, there were dark stains behind the sink - could be mold. These rooms need thorough upgrades in order to make their guests comfortable. And, install vents in the bathroom.
Read More
Hong
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff is friendly and helpful. Other than staff no other positive feedback. Elevator filled with smoke smell. Not a hotel for family with children. Room have a funky smell and the restroom is not very clean. Restroom walls feel like built with cheap plastic material, bad color choice, and dim lighting. Low toilet and low sink more suited for short people. Understand every hotel have its house rules, however charging 1000 yen for a lost key card definitely drive a bad experience. People don’t lose their key card on purpose. Accidents happen which the hotel should consider. Would not recommend to stay here.
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Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The hotel was in a great location, which was our main reason for booking it. It’s also conveniently located right above a Family Mart, which was very handy. Our stay was fine overall, but the view from our room was of a courtyard with mechanical equipment and massive structural element that was interesting but not really pleasant. The room could also use a fresh coat of paint, as it looked a bit worn.
Read More
Regina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Room was smaller than expected. Location and staff were great.
Edsel
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I really like the place convenient but bathroom is really old style. If you have an old lady cant climb on the bathtub
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

If you’re traveling to Japan, I would highly recommend the Grand Ginza hotel. Staff was very friendly and helpful! The location was so central and convenient-only half hour from Haneda airport, walking distance to all the subway stations, Tsukiji fish market, and to the main Ginza strip for all the shopping. Granted, the room was kind of small, but you’re only in the room to sleep a few hours each day. The only thing I recommend is to maybe change the shower curtain every so often, but that’s it.
Read More
Siu Kuen
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Ginza is a nice lace
zhi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Location is amazing!!! Accessvto 24 hours convenient store. But the mattress is way too hard!! The washroom has a weird smell in both of our rooms. They gave us a deodorant spray. Lucky we were barely in our room
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good value. Room was looking a little tired. Put out the eco makeup sign and all the towels and hotel supplied sleepwear was replaced.
Molly
icon-Leisure
Leisure
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel was ok. The staff was super helpful but the ac in our room was awful. So hot and barely cool. The windows do open which help but wish the room could be cooler. The hotel is near train stations and lots of food options and shopping.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

This hotel was centrally located to get to Tokyo Station, Tokyo Skytree, Electric City, and other districts. 24 hour convenience store on the 1st floor with good meal options. 3-6 minutes walk to get to the Ginza Subway line and others. Staff were very friendly and helpful, although only some speak English. ☆☆☆☆ 1/2 out of 5
Satish
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Jeff
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room and bathroom are a little small for a family of 5. The location is great since it’s walking distance to all of the great shopping in Ginza. Great location to the train station. Awesome staff and service.
Number of reviews per page
20
40

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Others 4 Ginza Grand Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ginza Grand Hotel

Traveloka (73)
Other sources (1,000)
7.8
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ginza Grand Hotel

Number of reviews per page
20
40
Top reviews
Julian
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved it, would stay again. Helpful staff
NYRHON
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel with great location, less than 1KM away from any shopping/eating places and train stations with the closest one being just 100m away
Hitesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location for convenience, but half a block away is a strip club and at the intersection out in public 5-6 guys in the corners and 4 girls being pumped on the one corner where Hioters Ginza is located. Aside from that all good.
corazon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Needs update badly
Olga
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good hotel, great location, reasonable price
Yan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Convenient place to stay, subway station within walking distance.
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Need upgrade. Bathroom smell like public restroom
Alak Kumar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location. Polite staff. We stayed at the Grand Ginza, Tokyo on two separate occasions during our trip to Japan - rooms on the 3rd floor are better than the ones on the 10th where we stayed the second time. We had three rooms for our family and these rooms are damp, carpet is old and stained, there were dark stains behind the sink - could be mold. These rooms need thorough upgrades in order to make their guests comfortable. And, install vents in the bathroom.
Read More
Hong
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff is friendly and helpful. Other than staff no other positive feedback. Elevator filled with smoke smell. Not a hotel for family with children. Room have a funky smell and the restroom is not very clean. Restroom walls feel like built with cheap plastic material, bad color choice, and dim lighting. Low toilet and low sink more suited for short people. Understand every hotel have its house rules, however charging 1000 yen for a lost key card definitely drive a bad experience. People don’t lose their key card on purpose. Accidents happen which the hotel should consider. Would not recommend to stay here.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The hotel was in a great location, which was our main reason for booking it. It’s also conveniently located right above a Family Mart, which was very handy. Our stay was fine overall, but the view from our room was of a courtyard with mechanical equipment and massive structural element that was interesting but not really pleasant. The room could also use a fresh coat of paint, as it looked a bit worn.
Read More
Regina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Room was smaller than expected. Location and staff were great.
Edsel
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I really like the place convenient but bathroom is really old style. If you have an old lady cant climb on the bathtub
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

If you’re traveling to Japan, I would highly recommend the Grand Ginza hotel. Staff was very friendly and helpful! The location was so central and convenient-only half hour from Haneda airport, walking distance to all the subway stations, Tsukiji fish market, and to the main Ginza strip for all the shopping. Granted, the room was kind of small, but you’re only in the room to sleep a few hours each day. The only thing I recommend is to maybe change the shower curtain every so often, but that’s it.
Read More
Siu Kuen
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Ginza is a nice lace
zhi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Location is amazing!!! Accessvto 24 hours convenient store. But the mattress is way too hard!! The washroom has a weird smell in both of our rooms. They gave us a deodorant spray. Lucky we were barely in our room
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good value. Room was looking a little tired. Put out the eco makeup sign and all the towels and hotel supplied sleepwear was replaced.
Molly
icon-Leisure
Leisure
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel was ok. The staff was super helpful but the ac in our room was awful. So hot and barely cool. The windows do open which help but wish the room could be cooler. The hotel is near train stations and lots of food options and shopping.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

This hotel was centrally located to get to Tokyo Station, Tokyo Skytree, Electric City, and other districts. 24 hour convenience store on the 1st floor with good meal options. 3-6 minutes walk to get to the Ginza Subway line and others. Staff were very friendly and helpful, although only some speak English. ☆☆☆☆ 1/2 out of 5
Satish
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Jeff
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room and bathroom are a little small for a family of 5. The location is great since it’s walking distance to all of the great shopping in Ginza. Great location to the train station. Awesome staff and service.
Number of reviews per page
20
40