Grand Base Okayama Ekimae

No towel rails or hooks to hang clothes or towels while showering was I little unusual The instructions for opening your room lock suggests using keys on the key pad which don’t exist Other than that The room was clean and comfortable and a pleasant to stay.

Room it

Excellent value for large family. Room is a bit tight with hardly any space for luggages. Location is superb right in the middle of the city and many food choices. Car parking is very convenient - just next door for 800 Yen overnight.

Place was clean and appreciated having 3 beds instead of one bed and one futon. Was near the station and easily walkable to local eateries. Check in was smooth and would recommend for others to stay here.

We love anything in this property, it is new and in good conditions, and also the self check in process, super fast and no frills!

Towel is not clean , bed sheet has hairs. They don’t offer extra towels for the second night.

Perfect place to stay downtown in Okayama. Brand new. Spotless. iPad check in was a breeze. Will definitely stay here again

The property itself was fine. But the worst experience I have ever had with service. This is an unmanned property that requires check-in details in order to get into the building. I never received the details. Had to find a public pay phone to try and call customer service at 10pm at night. Customer service couldn't find my booking, as well as a language barrier and background noise on both sides making it impossible to proceed. Had to sneak in behind other occupants to get to the check-in system to get into our room. This was a very stressful ordeal in a foreign city, late at night. Took 1.5 hours to finally get in the room, without help from staff

Easy checkin (request code and checkin instructions before arrival), clean, spacious and great location.

We loved our stay here. Plenty of space.

I never received the email for the early check in instructions. This made it inconvenient when it was time to check in. We had to look for a pay phone to contact customer service. Aside from that hiccup, the stay was great!

Very private, clean and modern. Easy and safe access to the property. Very close from the castle and a lot of dinning options walking distance.

For an unmanned hotel the check in and out process was easy. The rooms were comfortable and clean for our family. The full size shower was brilliant. The negative was the very thin towels

This property is self-check in which is ok unless you need assistance. The room was basic and spacious, the beds were hard but that seems to be the norm in Japan. The area by the hotel is ok, it’s in the middle of a business/residential area. It is roughly a 10min walk to the train station and within walking distance of multiple eating locations. You’ll want to go to a different area. There was quite a bit of noise at night near the hotel from people outside and trucks/vehicles so if you are a light sleeper this could be an issue.

no room key is needed. spacious room size. didnt know it's service apartment with electronic check in. no reception counter. walked to apartment and found out not possible to store luggage before check in time. had to walk back to station and paid almost 4000 yen to store 5 pieces of luggage.

Beautiful modern decor and super clean , Very spacious!

エアコンがカビとホコリまみれで、使用し難い状況である。 ベッドの布団も季節に応じて合わせたら良いと思う。

3人一室利用させていただきました。 Netflix、アマプラ、YouTube等も見れたので暇なく楽しく過ごせました！ 少し隣の声や音が聞こえやすいため星4つけました。 ありがとうございました。

Online check in only

寝るだけだったので何も問題なく快適に過ごせました。また機会があれば利用したいです。