Overall Ratings & Reviews Grand Base Okayama Ekimae

We love anything in this property, it is new and in good conditions, and also the self check in process, super fast and no frills!

Towel is not clean , bed sheet has hairs. They don’t offer extra towels for the second night.

Perfect place to stay downtown in Okayama. Brand new. Spotless. iPad check in was a breeze. Will definitely stay here again

The property itself was fine. But the worst experience I have ever had with service. This is an unmanned property that requires check-in details in order to get into the building. I never received the details. Had to find a public pay phone to try and call customer service at 10pm at night. Customer service couldn't find my booking, as well as a language barrier and background noise on both sides making it impossible to proceed. Had to sneak in behind other occupants to get to the check-in system to get into our room. This was a very stressful ordeal in a foreign city, late at night. Took 1.5 hours to finally get in the room, without help from staff

Easy checkin (request code and checkin instructions before arrival), clean, spacious and great location.

We loved our stay here. Plenty of space.

I never received the email for the early check in instructions. This made it inconvenient when it was time to check in. We had to look for a pay phone to contact customer service. Aside from that hiccup, the stay was great!

Very private, clean and modern. Easy and safe access to the property. Very close from the castle and a lot of dinning options walking distance.

For an unmanned hotel the check in and out process was easy. The rooms were comfortable and clean for our family. The full size shower was brilliant. The negative was the very thin towels

This property is self-check in which is ok unless you need assistance. The room was basic and spacious, the beds were hard but that seems to be the norm in Japan. The area by the hotel is ok, it’s in the middle of a business/residential area. It is roughly a 10min walk to the train station and within walking distance of multiple eating locations. You’ll want to go to a different area. There was quite a bit of noise at night near the hotel from people outside and trucks/vehicles so if you are a light sleeper this could be an issue.

no room key is needed. spacious room size. didnt know it's service apartment with electronic check in. no reception counter. walked to apartment and found out not possible to store luggage before check in time. had to walk back to station and paid almost 4000 yen to store 5 pieces of luggage.

Beautiful modern decor and super clean , Very spacious!

少數在岡山的公寓型飯店，唯一缺點是沒洗衣設備

房間空間舒適,重點是有廚房

気兼ねなく過ごすことができてよかった。 加湿器のメンテナンスをしておいて欲しかった。

地點好， 客房有小流理台可煮東西， 但浴室地板滑，有發生跌倒狀況... 另浴室無掛衣服地方，是小缺點之一

Good location and very convenient

部屋もお風呂も広くてキレイでとても快適でした！鍵がなくパスワードで入れるところやテレビでネットが繋がるのもとてもよかったです。また岡山にくる時は利用したいです。

とても綺麗で良かったです。 バスタブとスティックコーヒーが有れば、もっと良かったです。

普通。価格を考えると良かった