Hagi No Yado Tomoe

The level of service was exceptional

Five stars are not enough to describe the experience that we had in this ryokan. It is peaceful, beautiful, and comfortable. The meals are exquisite. The staff are very helpful and friendly.

We greatly enjoyed staying here. Everything was excellent: the room, the food, the staff, the onsen. Staff were particularly helpful, providing information about visiting potters and taking care of sending our luggage. Hagi was a lovely city with much to see and do. And the sakura were in full bloom everywhere!

Everything. A truly gorgeous hotel with wonderful staff and first-rate cuisine.

Beautifully curated breakfast and dinner menu. It is worth it to get the meal package. Genuinely traditional in every way from tge service to the elegant menu.

A lovely Japanese inn with incredible food, comfortable bedding and wonderful hospitality. We spent two of our week long Yamaguchi prefecture trip at Hagi no Yado Tomoe and we were very happy with our choice. Evening meals presented in our room were exceptional. It was a traditional Japanese ryokan meal but with some western style interpretations. We loved our sashimi course the first night but also very impressed by the carpaccio served instead the next night. Also an apple gratin was my husband’s favorite dish of our entire trip and we had some excellent meals throughout. I highly recommend this hotel for your next stay in Hagi. It’s easy access by car for a day trip to Tsuwano and an easy location for all the interesting places in Hagi.

Hagi Yado no Tomoe is an elegant traditional inn. While the outside is pleasant and clean, once inside you will enter a rare and elegant world. The facilities are immaculate and it is clear every decision is made with exceptional taste. The staff are polite, extremely kind and respectful of privacy. The rooms are gorgeous, and the multiple course Kaiseki dinners are delicious and incredibly beautiful. They also have a lovely selection of local pottery on display for sale. Today,upon departure, I did their sake brewery tour. The guide and staff driving couldn’t have been nicer, and the sake master was so down to earth and kind. I also enjoyed a sake tasting and purchased a small bottle to take home. After the tour they recommended a lovely place for lunch, making sure I knew where to catch my but to return to Yamaguchi City. While in Hagi I particularly enjoyed my visit to Toukouji Temple and the surrounding area. My stay at Hagi Yado no Tomoe was delightful in every way. I hope to return.

The staff and facilities were wonderful

This place was a treasure for us as we thoroughly enjoyed our 3 nights at this hotel. The hotel is excellent, the food (breakfast and dinner) were delicious and all of the staff were wonderful to us

It would have been nice to know about the dinner service they offered.

Hagi No Yado Tomoe is an elegant ryokan that is conveniently located within walking distance of the Higashi-Hagi station. The property is beautifully landscaped with rock gardens and mature trees. Every every meal, breakfast and Kaiseki, was prepared and served with exceptional attention to detail. Staff members provided advice and rides to help with sightseeing. The onsens are public but since it was low season, there were very few guests so the experience was a good as a private onsen. One of the best inn stays in Japan over all and highly recommend as a shining example of Japanese hospitality.

家族4人で利用しました。お部屋がとても素敵で、温泉も綺麗。お宿の方の対応も丁寧で、とても気持ち良く滞在させていただきました。

From the moment we walked through their doors through the time we left them, we were treated like we were the only people there! Everything was exceptional, including the Japanese breakfasts!

Breakfast was just too much food...otherwise, all was good!

The hotel was beautiful. We had a tatami room that faced the landscaped garden. It was spacious, clean, and very comfortable. Hotel bath was also nice. We didn't use the bathing area in the room so I can't speak to that. Staff spoke some English and were very helpful. Hotel location is a bit of a long walk to town. Regretted not purchasing the hotel breakfast. You need to order breakfast/dinner in advance because this is s traditional, if large, Japanese inn.

WOW!!! Everything you have ever heard about Japanese hospitality is embodied at this hotel. The staff was attentive and efficient, room was clean, large tatami mat room, grounds and garden were beautiful. Would definitely stay here again.

The room was quiet and spacious, with a nice view. The whole hotel was very well staffed, immaculately clean, and overall beautiful.

This is an excellent place to stay, very authentic traditional experience, including staff, ambience, service, everything! The onsen was beautiful to, would definitely stay here again.

The break fast was delicious and authentic. The Staff were best in class.

客室は純和室での生活に慣れている方なら素晴らしいと思いますが、ソファ生活になれていると、ずっと座布団に座って過ごすのは少しつらいかも。純和室であることがわかって予約したこちらの責任なのですが。 TVは小さく見にくかったです。 寝室にベッドが用意されているのは、布団の上げ下ろしに中居さんが入ってこないという点で、とても良いと思います。ベッドは清潔でふかふかでした。 食事は、夕食が部屋食という点はとても良かったのですが、肝心の味は、感動する味というより普通の感じでした。牛肉のジャブシャブは素材の味がよく、美味しかったです。朝食は家庭料理っぽい感じでした。 お風呂は、いい泉質の温泉で、とても身体が温まりました。露天はなく、大きめの浴槽1つ、洗い場4つのみですが、客室数に対して適した数なのか、そんなに混み合うこともなくゆったり入ることができました。脱衣所も混み合いませんでした。 中居さんや女将さんはとても優しくいい対応でした。 備え付けの歯ブラシは硬めなので、合わないと感じる人もいるかもです。可愛い和柄の巾着袋はもち帰って良いそうで、嬉しかったです。 全体的にはいいお宿でした。お世話になりました！