Hotel Axas Nihonbashi

Clean room, amenities, location

We LOVE this hotel stay. It's definitely a HOME away from home with EVERYTHING we need, from full kitchen to washer-dryer laundry room. We enjoy the spacious layout, dining table, large fridge... also, very convenient location with 7/11, cafe, restaurants, free shuttle at Tokyo City Air Terminal, plus airport bus direct to both airports! The only tiny thing I wish is NO little window by bunk bed because it was very cold with breeze air coming through in December... I had to wear a hoodie to cover and protect my head to avoid headaches. Besides that, it's a solid 10 out of 10. Patrick was our favorite front desk staff out of ALL friendly and polite hotel staff. Highly recommend for any family with kids or teenagers!

Really nice rooms, modern and spacious. The staff’s truly excellent, helpful, pleasant and always make you feel welcome when departing in the morning and on return in the evening.

Great stay

Nice clean room and location was amazing. Walking distance to station and 24 hour Lawson downstairs. Would 100% stay again

Check In was quick and seamless. The staff also was able to provide us with two keys to use during our entire trip. They came in these really cut pouches. The elevator is a little small. It fits about 3 people with suitcases. So those with a large group, you will have to take turns going up on check in. Staff was always so friendly and helpful. The rooms wasn’t too big. Slightly small for 4 large suitcases, but we were able to maneuver them to use the space. The kitchenette is small but VERY equipped for use. And it comes with paper towels. They have an all in one dryer and they do provide soap, just not softener, so you will need to purchase that. Towels are provided, but no body rags, so bring your own if needed. (Hotel does offer a few items if you for something like toothbrush and toothpaste.) Only thing for us was that the balcony was a little dusty. Doesn’t look like it’s ever used. So we didn’t get to check that out. The location was perfect!!! 5 mins walk to the subway. Lawson, 7 eleven, familymart and a grocery story are all in a walkable distance. The icing on the cake is that there is a bus stop like 7 mins walk from there with direct transportation to Haneda and Narita airport. Highly recommend and would stay here again.

First time in Toyko and stayed here for 2 weeks. The hotel was small compared to western standard but made up in terms of service. Service was excellent since arriving at check in. All hotel staff spoke decent english and helpful. Especially, Casey, the senior conceirge, he provided travelling advice and offer solutions when issues arise. A bonus is having a washer and dryer in your room. This is not common offering at their room rate. 5 min walk from airport terminal/metro made it easy as well.

Clean and staff are nice.

The unit had a great layout with everything we needed for 5 nights (2 adults, 1 toddler). I personally had a hard time sleeping on the mattress because I was 20 weeks pregnant and it was firmer than other hotels we stayed at. I had a lot of hip and back pain each night. The staff was very pleasant and could speak English well. They helped me fill out a luggage delivery form and it worked out really well.

Plenty of space, nice and clean and easy to access transport and food. Staff friendly and helpful

I stayed at this hotel with my family of 5 for 5 nights recently (June 2024) . The room was spacious & comfortable for the 5 of us. My husband and I + 3 teenage boys. It was a unique hotel as it was 1 room per floor. We had the room with a double bunk + 2 bed paddings on the floor = 6 beds. The Cons - The hotel is located about 25-30mins by train, some tourist sites you may have to take 2 trains. Which was kind of a hassle bc if you wanted to stay at Shibuya or Shinjuku late at night or travel to the countryside your trek back home is quite far. This location is quite dead, not much to see/do - you will definitely have to train outside of the area. I chose this place so my kids can have their own beds BUT the actual beds were rock hard, the pillows were bricks, and the bed padding on the floors were about 2 inches of soft foam on tiled floors = hard as a rock. Being jetlagged and not wanting to waste any precious time, it was difficult with not being able to sleep well. The Pros - The staff was great, very respectable and greeted us each time we came in and out of the hotel. There's a Lawson and 7-11 less than 1/2 a block in each direction of the hotel. There's a train station less than a block away. There's little restaurants scattered around the hotel. All in all, since this was our first trip to Japan, I dont think I will stay at this location in future, as it's far from the sightseeing and our rest/sleep was horrible.

Awesome stay! very clean and great facilities for a long stay. Five stars!

The best hotel for our family. Comfy beds and spacious for us to spread out after a long day of exploring Tokyo. We had the entire floor to ourselves for the room we booked. Amenities and appliances worked great along with enough dishes, utensils, and cutlery to chop fruits and veggies. Conveniently near 7-11, Lawson’s, and Family Mart. Very close to the subway also. Staff were always friendly and respectful. They were especially helpful with luggage storage after 10am check-out time when we had another seven hours to kill. We can’t wait to come back!

Excellent choice for our family with 4 kids! Staff were professional and courteous, always greeting us with a warm smile to welcome us back from a long day out. Spacious, clean, and in a great location! Near several combini stores for snacks, water, and a quick bite. Close proximity to the metro Z line that connected all over Tokyo. Also, convenient was the T-CAT station that is a hub for limousine bus and taxi stand to get to/from the airports. Bonus is Hakozaki park behind our block that has a swing set and play area to get the wiggles out. We were lucky to capture beautiful Sakura photos there during our stay. Would highly recommend this place as a home away from home.

We liked our stay. Had a W/D.

We stayed twice in Hotel Axas in our trip to Japan. Location is very convenience to/ from airport using TCAT limousine bus and go around Tokyo using metro from TCAT building. TCAT building is just 2 minutes walk from the hotel and good restaurant in and around that building. There are local grocery store just a block away to buy vegetables and fruit. Hotel room was very clean and having a kitchen helped us a lot as my wife is Vegan and we able to cook easily with facilities provided in the room. Washer and Dryer was very handy. I recommend hotel Axas to anyone planning to visit Tokyo and need a quite place with convenience access around the city.

I had stayed here before and it is a decent hotel that gives you the basic. The good things are the laundry machine and kitchen available in each room. It is basically a small Short term rental apartment. What makes the low score this time was the behaved of the female reception. She was speaking Japanese on the phone to me which made the instruction very unclear. When I came down to the reception and asked her to speak in English (which I know she can as she did to me in the past), and suddenly she got angry and impatient and said i don’t speak English in Japanese. But her English came out when she started to talk and answer faster and then at the end she was speaking English to me. I don’t think any service staff can put an angry conversation with customer especially in Japan. Her attitude is not acceptable and the fact she lied about not understanding English is horrible.

We enjoyed our stay here. Family of 5. The staff were very helpful and courteous. The facilities for washing and cooking were great. It was clean and well maintained. Quiet area of town. Easy transport options. Would recommend this.

Apart from the Nepalese staff this hotel is awful. The property is old and dated and the beds are like rock. Find somewhere else…

Apartment really well equipped (except for the bathtub too small, very good the shower). Staff is kind and English speaking. The position is very good: 50 mt from a metro stop (Suitengumae) and 100 mt Tokyo City Airport Terminal (T-CAT).