ホテル アクサス 日本橋

フロア１部屋の環境だったので音を気にせずに過ごせました、スタッフの対応も丁寧でまた滞在したいと思える宿泊さきですね

良かったです。

何より外国人のスタッフの方々の笑顔と心のこもったサービスに頭が下がりました また是非利用させていただきたいです ありがとうございます

２泊３日のプチ家族旅行でした。ホテルを拠点にあちこち観光をしました。マンションタイプだったので帰ってきたときに家のようにくつろげました。金額は少し高めですが、満足でした。受付のネパール人スタッフはとても感じが良かったです。

素晴らしいホテル。 広く、綺麗。満足です。 また使います。

成田空港行きのバス乗り場（Tcat）までのロケーションも良いし、部屋が広くて快適。また、スタッフの李様という方が忘れ物の対応が抜群に素晴らしかったです。また利用します。

初めて利用しました。 彼氏と二人で外食ではなく自炊をしてみたくてこちらのホテルを選択しました。 ホテルは50平米で広々としていて清潔感がありとても居心地が良かったです。ただ、お風呂の湯沸かしが壊れていて？うまく作動せず不便な思いを致しました。 折れて短くなっていた菜箸があったので、フロントに問い合わせしたところ快く新しいものと交換してくれました。 炊飯ジャーがパナソニック製で美味しく炊けるもので自炊のモチベーションが上がりました。別途注文のお酒やお水なども良心的なお値段だったので大変好感がもてました。 近くに徒歩3分くらいの場所にスーパーやコンビニもあるので立地も恵まれています。 ホテルの方も笑顔で丁寧に接して下さり思い出に残る滞在となりました。 また、機会をみて宿泊したいと思います。 ※ちなみにピーラーはありませんでしたのでお料理される方は事前に調理器具など確認された方がいいと思います笑

家族旅行で利用しました。駅から近く、お部屋も広々、清潔感あり、また、何といってトイレと浴室が別ということでとても素晴らしいホテルでした。

We LOVE this hotel stay. It's definitely a HOME away from home with EVERYTHING we need, from full kitchen to washer-dryer laundry room. We enjoy the spacious layout, dining table, large fridge... also, very convenient location with 7/11, cafe, restaurants, free shuttle at Tokyo City Air Terminal, plus airport bus direct to both airports! The only tiny thing I wish is NO little window by bunk bed because it was very cold with breeze air coming through in December... I had to wear a hoodie to cover and protect my head to avoid headaches. Besides that, it's a solid 10 out of 10. Patrick was our favorite front desk staff out of ALL friendly and polite hotel staff. Highly recommend for any family with kids or teenagers!

Really nice rooms, modern and spacious. The staff’s truly excellent, helpful, pleasant and always make you feel welcome when departing in the morning and on return in the evening.

Great stay

Nice clean room and location was amazing. Walking distance to station and 24 hour Lawson downstairs. Would 100% stay again

Check In was quick and seamless. The staff also was able to provide us with two keys to use during our entire trip. They came in these really cut pouches. The elevator is a little small. It fits about 3 people with suitcases. So those with a large group, you will have to take turns going up on check in. Staff was always so friendly and helpful. The rooms wasn’t too big. Slightly small for 4 large suitcases, but we were able to maneuver them to use the space. The kitchenette is small but VERY equipped for use. And it comes with paper towels. They have an all in one dryer and they do provide soap, just not softener, so you will need to purchase that. Towels are provided, but no body rags, so bring your own if needed. (Hotel does offer a few items if you for something like toothbrush and toothpaste.) Only thing for us was that the balcony was a little dusty. Doesn’t look like it’s ever used. So we didn’t get to check that out. The location was perfect!!! 5 mins walk to the subway. Lawson, 7 eleven, familymart and a grocery story are all in a walkable distance. The icing on the cake is that there is a bus stop like 7 mins walk from there with direct transportation to Haneda and Narita airport. Highly recommend and would stay here again.

First time in Toyko and stayed here for 2 weeks. The hotel was small compared to western standard but made up in terms of service. Service was excellent since arriving at check in. All hotel staff spoke decent english and helpful. Especially, Casey, the senior conceirge, he provided travelling advice and offer solutions when issues arise. A bonus is having a washer and dryer in your room. This is not common offering at their room rate. 5 min walk from airport terminal/metro made it easy as well.

Clean and staff are nice.

The unit had a great layout with everything we needed for 5 nights (2 adults, 1 toddler). I personally had a hard time sleeping on the mattress because I was 20 weeks pregnant and it was firmer than other hotels we stayed at. I had a lot of hip and back pain each night. The staff was very pleasant and could speak English well. They helped me fill out a luggage delivery form and it worked out really well.

Plenty of space, nice and clean and easy to access transport and food. Staff friendly and helpful

I stayed at this hotel with my family of 5 for 5 nights recently (June 2024) . The room was spacious & comfortable for the 5 of us. My husband and I + 3 teenage boys. It was a unique hotel as it was 1 room per floor. We had the room with a double bunk + 2 bed paddings on the floor = 6 beds. The Cons - The hotel is located about 25-30mins by train, some tourist sites you may have to take 2 trains. Which was kind of a hassle bc if you wanted to stay at Shibuya or Shinjuku late at night or travel to the countryside your trek back home is quite far. This location is quite dead, not much to see/do - you will definitely have to train outside of the area. I chose this place so my kids can have their own beds BUT the actual beds were rock hard, the pillows were bricks, and the bed padding on the floors were about 2 inches of soft foam on tiled floors = hard as a rock. Being jetlagged and not wanting to waste any precious time, it was difficult with not being able to sleep well. The Pros - The staff was great, very respectable and greeted us each time we came in and out of the hotel. There's a Lawson and 7-11 less than 1/2 a block in each direction of the hotel. There's a train station less than a block away. There's little restaurants scattered around the hotel. All in all, since this was our first trip to Japan, I dont think I will stay at this location in future, as it's far from the sightseeing and our rest/sleep was horrible.

Awesome stay! very clean and great facilities for a long stay. Five stars!

The best hotel for our family. Comfy beds and spacious for us to spread out after a long day of exploring Tokyo. We had the entire floor to ourselves for the room we booked. Amenities and appliances worked great along with enough dishes, utensils, and cutlery to chop fruits and veggies. Conveniently near 7-11, Lawson’s, and Family Mart. Very close to the subway also. Staff were always friendly and respectful. They were especially helpful with luggage storage after 10am check-out time when we had another seven hours to kill. We can’t wait to come back!