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Hotel Garden Palace & Kansai Airport Spa

Hotels
7.8
/10
Pleasant
275 reviews

What Guests Say About Their Stay

Daniel
10.0
/ 10
We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.
Verified traveler
10.0
/ 10
It was quite lovely experience never stood at a place that had bathhouse beautiful Everybody was so nice and polite I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again. One happy customer The room was a little bit old style which I didn’t mind the beds are nice and soft Everything was cleaned and groomed Great times
Verified traveler
10.0
/ 10
The staff was friendly and knowledgeable. They were extremely helpful regarding transportation arrangements. The room was clean and comfy: my son loved having onsen every night, thanks to the availability of a private family onsen. The cafe was handy. Overall, it was a great experience.
In the Area
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1-3-51 Nakamachi, Osaka Prefecture, Izumisano, Kansai, Japan, 598-0013

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Garden Palace & Kansai Airport Spa is located in area / city Izumisano. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Garden Palace & Kansai Airport Spa

1-3-51 Nakamachi, Osaka Prefecture, Izumisano, Kansai, Japan, 598-0013
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Discover More About Hotel Garden Palace & Kansai Airport Spa

Location


Hotel Garden Palace & Kansai Airport Spa is located in area / city Izumisano.

About Hotel Garden Palace & Kansai Airport Spa

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Garden Palace & Kansai Airport Spa.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Garden Palace & Kansai Airport Spa exclusively for you.

With all facilities offered, Hotel Garden Palace & Kansai Airport Spa is the right place to stay.

All facilities in Hotel Garden Palace & Kansai Airport Spa

Others Hotel Garden Palace & Kansai Airport Spa
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Parking (surcharge)
  • Microwave (shared)

Public Facilities

  • Others
  • Restaurant
  • Elevator

Transportation

  • Bus/truck parking
  • Valet parking (surcharge)

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Garden Palace & Kansai Airport Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 880 for children
  • Uncovered self parking fee: JPY 550 per night (in/out privileges)
  • Uncovered valet parking fee: JPY 1100 per day (in/out privileges)
  • Uncovered extended parking fee: JPY 1100 per day
  • Hosted evening meal: JPY 3850

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, PayPay, Touch 'n Go eWallet, GCash, Kakao Pay, and LINE Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • An extra charge applies to children who use existing bedding and will be collected directly at the property: 540 JPY per child, per night.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Garden Palace & Kansai Airport Spa
45
Number of floors in Hotel Garden Palace & Kansai Airport Spa
5
Another facilities in Hotel Garden Palace & Kansai Airport Spa
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Parking (surcharge)

Frequently asked question in Hotel Garden Palace & Kansai Airport Spa

What are available facilities at Hotel Garden Palace & Kansai Airport Spa?
There are top facilites at Hotel Garden Palace & Kansai Airport Spa such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Garden Palace & Kansai Airport Spa?
The standard check-in time at Hotel Garden Palace & Kansai Airport Spa is starting from 16:00 - 00:00 while the latest check-out time is at Before 10:00
Does Hotel Garden Palace & Kansai Airport Spa provide breakfast?
Yes, Hotel Garden Palace & Kansai Airport Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Garden Palace & Kansai Airport Spa?
Hotel Garden Palace & Kansai Airport Spa is a 3.0-star hotel.
How many floors does Hotel Garden Palace & Kansai Airport Spa have?
Hotel Garden Palace & Kansai Airport Spa has 5 floors.
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More Reviews from Other Guests in Hotel Garden Palace & Kansai Airport Spa

7.8
Pleasant
From 270 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

6.6

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Garden Palace & Kansai Airport Spa

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Lovely staff, great stay
Dat
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great onsen and good food at on-site restaurant
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.
Miyuki
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good service.
Romer
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Will come back to stay at this hotel and recommend to friends as well!
Verified traveler
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It was quite lovely experience never stood at a place that had bathhouse beautiful Everybody was so nice and polite I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again. One happy customer The room was a little bit old style which I didn’t mind the beds are nice and soft Everything was cleaned and groomed Great times
Read More
Melinda
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This was a great property, a little bit old, but well kept
Jeff
icon-Leisure
Leisure
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

It was a bit difficult for a foreigner who has not yet learned enough of the language to understand the "rules" of the property as the employees were also limited in communicating back, but it was a clean, comfortable place to stay.
Verified traveler
6.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Spa good, receptionist good, got to check in early bonus! Room old and dated! Corridor stank of smoke, noises could be heard from other rooms. If it wasn’t for the shuttle and spa I’d doubt they’d be in business! Very over priced!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Very good hotel in a great location. Room was spacious and well designed and plenty of in room amenities. The communal amenities a bit lacking and the breakfast and on site bar /restaurant very over priced for the level of hotel. We had an incident at check out when we were charged for drinks that we did not have.. To be fair to the hotel they immediately rectified this once we showed them the signature was not mine but they may want to look at their billing system as clearly this very easy to do. All in all a very good hotel
Read More
Verified traveler
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Dated old hotel is trying to rally. Rooms remain shabby and cell-like. The onsen hit spring saves the place. It’s refurbished and clean. Didn’t eat here but the menu looked good. Linens are very clean, which is all that mattered in the end, as we were merely stopping over for one night on the way elsewhere. Room cannot be smaller. Barely enough room to open a suitcase. Two people can’t walk past each other. Bathroom tub is deep, but the room itself is claustrophobic. Fixtures were new, and there’s a washlet bidet toilet. The hotel staff was friendly. There is only one shuttle per hour. We missed one from the airport by one minute. Had to take a train two stops away and then a taxi. Morning shuttle back to airport is very organized with nice medium and large sized vans. Not close enough to call this convenient. But at least it is possible to get there smoothly. Overall it’s forgettable, and not terrible.
Read More
Verified traveler
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

The airport shuttle bus is the reason why I booked this hotel.
LENA
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Friendly staff Food served good. Would stay again. Only thing difficult to get to. Shuttle service should be extended for longer hours. Onsen was good.
Verified traveler
8.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

The hotel with central temperature control, maybe good for someone but not for me, I prefer a little cooler but due to central temperature control, I can’t drop down the temperature
Tang
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This is my last stop over in Japan before I fly off. I choose this hotel because I wanted to go to the Onsen/ Hot spring. I plan to go to the Onsen in the late evening but was disturbed by a group of Chinese male guest near the lift area. Hence, I replan to go to the Onsen in the morning for a 20mins quick dip and back to my hotel room for a shower. The Onsen is closed at 10am in the morning, but to my disappointment the cleaner was there at 9am doing her washing. Oh my goodness. I am totally speechless.
Read More
Kenneth
8.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Older Japanese spa-type hotel. Rooms were kind of small and dated, but clean. TV channels were limited and only about 8 or 10 Japanese channels with no English.
AG
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Small room but restaurants and convince stores near by.
Verified traveler
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

The staff was friendly and knowledgeable. They were extremely helpful regarding transportation arrangements. The room was clean and comfy: my son loved having onsen every night, thanks to the availability of a private family onsen. The cafe was handy. Overall, it was a great experience.
Cathryn
8.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Stay for the onsen but dont expect much from the room. The onsen is sweet. The hotel has seen better days and could use a good cleaning and face lift.
Giancarlo
6.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Quiet hotel, without many pretensions, useful for those who have to take the plane to the Kansai airport. The free transfer service is very functional, which is however necessary to book. The indoor restaurant closes early in the evening. For those arriving late, it is therefore necessary to organize themselves in another way.
Number of reviews per page
20
40

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Others 4 Hotel Garden Palace & Kansai Airport Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 270 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

6.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Garden Palace & Kansai Airport Spa

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Lovely staff, great stay
Dat
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great onsen and good food at on-site restaurant
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.
Miyuki
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good service.
Romer
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Will come back to stay at this hotel and recommend to friends as well!
Verified traveler
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It was quite lovely experience never stood at a place that had bathhouse beautiful Everybody was so nice and polite I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again. One happy customer The room was a little bit old style which I didn’t mind the beds are nice and soft Everything was cleaned and groomed Great times
Read More
Melinda
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This was a great property, a little bit old, but well kept
Jeff
icon-Leisure
Leisure
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

It was a bit difficult for a foreigner who has not yet learned enough of the language to understand the "rules" of the property as the employees were also limited in communicating back, but it was a clean, comfortable place to stay.
Verified traveler
6.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Spa good, receptionist good, got to check in early bonus! Room old and dated! Corridor stank of smoke, noises could be heard from other rooms. If it wasn’t for the shuttle and spa I’d doubt they’d be in business! Very over priced!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Very good hotel in a great location. Room was spacious and well designed and plenty of in room amenities. The communal amenities a bit lacking and the breakfast and on site bar /restaurant very over priced for the level of hotel. We had an incident at check out when we were charged for drinks that we did not have.. To be fair to the hotel they immediately rectified this once we showed them the signature was not mine but they may want to look at their billing system as clearly this very easy to do. All in all a very good hotel
Read More
Verified traveler
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Dated old hotel is trying to rally. Rooms remain shabby and cell-like. The onsen hit spring saves the place. It’s refurbished and clean. Didn’t eat here but the menu looked good. Linens are very clean, which is all that mattered in the end, as we were merely stopping over for one night on the way elsewhere. Room cannot be smaller. Barely enough room to open a suitcase. Two people can’t walk past each other. Bathroom tub is deep, but the room itself is claustrophobic. Fixtures were new, and there’s a washlet bidet toilet. The hotel staff was friendly. There is only one shuttle per hour. We missed one from the airport by one minute. Had to take a train two stops away and then a taxi. Morning shuttle back to airport is very organized with nice medium and large sized vans. Not close enough to call this convenient. But at least it is possible to get there smoothly. Overall it’s forgettable, and not terrible.
Read More
Verified traveler
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

The airport shuttle bus is the reason why I booked this hotel.
LENA
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Friendly staff Food served good. Would stay again. Only thing difficult to get to. Shuttle service should be extended for longer hours. Onsen was good.
Verified traveler
8.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

The hotel with central temperature control, maybe good for someone but not for me, I prefer a little cooler but due to central temperature control, I can’t drop down the temperature
Tang
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This is my last stop over in Japan before I fly off. I choose this hotel because I wanted to go to the Onsen/ Hot spring. I plan to go to the Onsen in the late evening but was disturbed by a group of Chinese male guest near the lift area. Hence, I replan to go to the Onsen in the morning for a 20mins quick dip and back to my hotel room for a shower. The Onsen is closed at 10am in the morning, but to my disappointment the cleaner was there at 9am doing her washing. Oh my goodness. I am totally speechless.
Read More
Kenneth
8.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Older Japanese spa-type hotel. Rooms were kind of small and dated, but clean. TV channels were limited and only about 8 or 10 Japanese channels with no English.
AG
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Small room but restaurants and convince stores near by.
Verified traveler
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

The staff was friendly and knowledgeable. They were extremely helpful regarding transportation arrangements. The room was clean and comfy: my son loved having onsen every night, thanks to the availability of a private family onsen. The cafe was handy. Overall, it was a great experience.
Cathryn
8.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Stay for the onsen but dont expect much from the room. The onsen is sweet. The hotel has seen better days and could use a good cleaning and face lift.
Giancarlo
6.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Quiet hotel, without many pretensions, useful for those who have to take the plane to the Kansai airport. The free transfer service is very functional, which is however necessary to book. The indoor restaurant closes early in the evening. For those arriving late, it is therefore necessary to organize themselves in another way.
Number of reviews per page
20
40