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Hotel Garden Palace & Kansai Airport Spa

Hotels
7.8
/10
Pleasant
275 reviews

What Guests Say About Their Stay

Daniel
10.0
/ 10
We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.
Verified traveler
10.0
/ 10
It was quite lovely experience never stood at a place that had bathhouse beautiful Everybody was so nice and polite I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again. One happy customer The room was a little bit old style which I didn’t mind the beds are nice and soft Everything was cleaned and groomed Great times
Verified traveler
10.0
/ 10
The staff was friendly and knowledgeable. They were extremely helpful regarding transportation arrangements. The room was clean and comfy: my son loved having onsen every night, thanks to the availability of a private family onsen. The cafe was handy. Overall, it was a great experience.
In the Area
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1-3-51 Nakamachi, Osaka Prefecture, Izumisano, Kansai, Japan, 598-0013

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Garden Palace & Kansai Airport Spa is located in area / city Izumisano. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Garden Palace & Kansai Airport Spa

1-3-51 Nakamachi, Osaka Prefecture, Izumisano, Kansai, Japan, 598-0013
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Hotel Garden Palace & Kansai Airport Spa Rates per Night

Hotel Garden Palace & Kansai Airport Spa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Garden Palace & Kansai Airport Spa hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Garden Palace & Kansai Airport Spa Location & Address

Hotel Garden Palace & Kansai Airport Spa is located at 1-3-51 Nakamachi, 大阪府, 泉佐野市, 関西, 日本, 598-0013. It's situated in the Osaka area of Japan, offering convenient access to Kansai International Airport. The hotel is approximately 50 km from the city center.

How to go to Hotel Garden Palace & Kansai Airport Spa from Airport

Getting from Kansai International Airport (KIX) to Hotel Garden Palace & Kansai Airport Spa is straightforward, with several convenient options available. Whether you're looking for the fastest route or the most budget-friendly one, here's a breakdown of your choices.

  • Taxi (most direct):

    A taxi is the most direct way to reach the hotel. You'll find taxi stands outside the arrival hall. The journey takes approximately 30-45 minutes, depending on traffic. Be aware that this is the most expensive option.
  • Nankai Airport Line (most affordable):

    Take the Nankai Airport Line from Kansai Airport Station to Izumisano Station. From Izumisano Station, it's a short taxi ride or a local bus to the hotel. This is a cost-effective option, though it requires a transfer.
  • Airport Limousine Bus (convenient):

    The Airport Limousine Bus offers a direct service to various locations in Osaka, including some near Izumisano. Check the bus schedule for drop-off points and transfer options to the hotel. This is a comfortable and relatively hassle-free option.
  • Hotel Shuttle (if available):

    Check with Hotel Garden Palace & Kansai Airport Spa to see if they offer a complimentary or paid airport shuttle service. This is often the most convenient option, as it eliminates the need for transfers.
  • Ride Hailing:

    Ride Hailing services are available at Kansai International Airport. This can be a convenient option, but prices may vary depending on demand.

Tips:

For the most convenient route, check if the hotel offers an airport shuttle. If not, the Airport Limousine Bus is a good balance of cost and convenience. If you're on a tight budget, the Nankai Airport Line is the most affordable option.

Hotel Garden Palace & Kansai Airport Spa Reviews & Summary

Looking for all about hotel Hotel Garden Palace & Kansai Airport Spa? This hotel consistently receives positive Hotel reviews, particularly for its convenient location near Kansai International Airport and its relaxing spa facilities. Guests appreciate the comfortable rooms, friendly staff, and the overall value for money.

What guests love about the hotel is its proximity to the airport, making it an ideal choice for travellers with early morning or late-night flights. The on-site spa is a standout feature, offering a range of treatments to help guests unwind after a long journey. The hotel also boasts a variety of dining options and comfortable rooms, ensuring a pleasant stay.

Here's a short, positive review to encourage bookings: "Excellent location for airport access, clean and comfortable rooms, and the spa was a fantastic bonus! Highly recommend for a relaxing stay before or after a flight."

Hotel Garden Palace & Kansai Airport Spa Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Garden Palace & Kansai Airport Spa offers a variety of hotel bedroom types to suit different needs and preferences. Here's a breakdown of the different hotel room type available.

  • Standard Single Room:

    Ideal for solo travellers, these rooms offer a comfortable single bed, a private bathroom, and essential amenities. Smoking and non-smoking options are typically available.
  • Standard Double Room:

    Perfect for couples, these rooms feature a double bed, a private bathroom with a bathtub, and standard amenities. Some rooms may offer city views.
  • Twin Room:

    These rooms are equipped with two single beds, making them suitable for friends or family members travelling together. They include a private bathroom with a bidet.
  • Deluxe Room:

    Offering more space and enhanced amenities, Deluxe Rooms provide a more luxurious experience. They often include a seating area and upgraded bathroom facilities.
  • Family Room:

    Designed for families, these rooms typically feature multiple beds or a combination of beds and sofa beds. They offer ample space for everyone to relax comfortably.
  • Suite:

    The most luxurious option, Suites offer a separate living area, a spacious bedroom, and premium amenities. Some suites may include a private balcony or jacuzzi.

Please note that Hotel Garden Palace & Kansai Airport Spa is not a pet-friendly hotel. Additional charges may apply for certain room upgrades or amenities.

Hotel Facilities in Hotel Garden Palace & Kansai Airport Spa

Hotel amenities can significantly enhance your stay, providing convenience, relaxation, and entertainment. Hotel Garden Palace & Kansai Airport Spa offers a range of hotel facilities to cater to both adults and children. Here's a list of what you can expect.

  • Spa & Wellness Centre:

    Indulge in a variety of treatments, including massages, facials, and body wraps. Operating hours are typically from 10:00 AM to 10:00 PM. Extra fees apply for treatments.
  • Onsen (Hot Spring Bath):

    Enjoy traditional Japanese hot spring baths for relaxation and rejuvenation. Open daily from 6:00 AM to 12:00 AM.
  • Restaurant:

    Savor delicious meals at the hotel's restaurant, offering a variety of cuisines. See the restaurant section for more details.
  • Cafe:

    Grab a coffee, tea, or light snack at the hotel's cafe. Open from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with the hotel's fitness centre, equipped with cardio and weight training equipment. Open 24 hours.
  • Swimming Pool:

    Take a refreshing dip in the hotel's swimming pool. Open seasonally from June to September, 9:00 AM to 6:00 PM.
  • Kids' Play Area:

    Keep the little ones entertained with the hotel's dedicated kids' play area. Open from 9:00 AM to 9:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is available 24/7 to assist with any inquiries or requests.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service. Extra fees apply.

Hotel Buffet or Restaurant/Cafe in Hotel Garden Palace & Kansai Airport Spa

Hotel Garden Palace & Kansai Airport Spa offers several dining options to satisfy your culinary cravings. Whether you're looking for a hearty buffet, a sit-down restaurant experience, or a quick coffee and snack, you'll find it here. Here's a breakdown of the hotel's dining facilities.

  • Restaurant "Garden":

    This is the hotel's main restaurant, serving a variety of international and Japanese cuisine. They offer a breakfast buffet (approximately SGD 35 per person) with a wide selection of hot and cold dishes. Opening hours are 6:30 AM to 10:00 AM for breakfast, 11:30 AM to 2:00 PM for lunch, and 6:00 PM to 9:30 PM for dinner.
  • Cafe "Lounge":

    This cafe offers a relaxed atmosphere where you can enjoy coffee, tea, pastries, and light meals. They are known for their signature matcha latte and Japanese cheesecake. Prices range from SGD 5 to SGD 20. Opening hours are 7:00 AM to 10:00 PM.

Hotel Garden Palace & Kansai Airport Spa Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hotel Garden Palace & Kansai Airport Spa understands the importance of a seamless transfer from the airport to your accommodation. While they may not offer a dedicated airport shuttle, they can assist with arranging a hotel to airport transfer.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. They can arrange for a taxi or private car service to meet you at Kansai International Airport (KIX) and take you directly to the hotel. Be sure to provide your flight details and arrival time when booking.

Nearby MRT Station & Bus Stops

Navigating Osaka using public transport is easy and efficient. Hotel Garden Palace & Kansai Airport Spa is conveniently located near several MRT nearby and bus stops nearby, making it easy to explore the city. Here's a list of the nearest options.

  • Izumisano Station (Nankai Line):

    This is the nearest MRT station, located approximately 3 km from the hotel. From here, you can access various parts of Osaka and even travel to other cities like Kyoto and Nara.
  • Izumisano Bus Terminal:

    This bus terminal is located next to Izumisano Station and offers a wide range of bus routes to different destinations in the area.
  • Hotel Garden Palace Bus Stop:

    There is a local bus stop directly outside the hotel, providing convenient access to nearby towns and attractions.

To use public transport in Osaka, you can purchase an ICOCA or Suica card. These rechargeable cards can be used on most trains and buses in the region. You can buy these cards at major train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Osaka is a fantastic destination for families, with plenty of nearby activities and attractions to keep everyone entertained. If you're looking for nearby places to go from Hotel Garden Palace & Kansai Airport Spa, here are five kid-friendly options.

  • Universal Studios Japan:

    A world-class theme park featuring thrilling rides, shows, and attractions based on popular movies and characters. Located approximately 60 km from the hotel. Entry price: Approximately SGD 100 per adult.
  • Osaka Aquarium Kaiyukan:

    One of the largest aquariums in the world, showcasing a diverse range of marine life from around the globe. Located approximately 55 km from the hotel. Entry price: Approximately SGD 30 per adult.
  • Osaka Castle Park:

    A beautiful park surrounding Osaka Castle, offering scenic walking trails, playgrounds, and historical landmarks. Located approximately 50 km from the hotel. Entry to the park is free; entry to the castle tower is approximately SGD 7.
  • Kids Plaza Osaka:

    An interactive museum designed to stimulate children's creativity and curiosity through hands-on exhibits and workshops. Located approximately 52 km from the hotel. Entry price: Approximately SGD 15 per child.
  • Tennoji Zoo:

    Home to a wide variety of animals from around the world, including lions, tigers, elephants, and giraffes. Located approximately 48 km from the hotel. Entry price: Approximately SGD 6 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel Garden Palace & Kansai Airport Spa (Osaka)

Osaka is a food lover's paradise, offering a wide range of nearby dining options to suit every taste and budget. From cozy cafes to bustling local restaurants, you'll find plenty of delicious food eatiries near me. Here are some recommendations for where to eat near Hotel Garden Palace & Kansai Airport Spa.

Cafes/Restaurants:

  • Starbucks Coffee (Izumisano):

    A familiar favorite for coffee, pastries, and light meals. Located near Izumisano Station.
  • McDonald's (Izumisano):

    A quick and easy option for burgers, fries, and other fast-food classics. Located near Izumisano Station.
  • Saizeriya (Izumisano):

    A popular Italian chain restaurant offering affordable pasta, pizza, and other Italian dishes. Located near Izumisano Station.

Local Street Food:

  • Takoyaki (octopus balls):

    A quintessential Osaka street food, these savory balls are filled with octopus, tempura scraps, pickled ginger, and green onion, topped with takoyaki sauce, mayonnaise, and dried seaweed flakes.
  • Okonomiyaki (savory pancake):

    A customizable pancake made with flour, eggs, and shredded cabbage, with various fillings such as pork, seafood, and vegetables.
  • Kushikatsu (deep-fried skewers):

    Skewers of meat, vegetables, and seafood that are breaded and deep-fried, served with a communal pot of dipping sauce.
  • Ramen:

    A noodle soup dish with a rich broth, various toppings, and flavorful noodles.
  • Yakitori (grilled chicken skewers):

    Skewers of grilled chicken seasoned with various sauces and spices.

Shopping places near Hotel Garden Palace & Kansai Airport Spa (Osaka)

If you're looking for some retail therapy, Osaka offers a variety of nearby shopping destinations to suit every taste and budget. From department stores near me to bustling markets, you'll find plenty of opportunities to shop 'til you drop. Here are some of the best shopping places near Hotel Garden Palace & Kansai Airport Spa.

  • Rinku Premium Outlets:

    Located near Kansai International Airport, this outlet mall features a wide selection of designer brands at discounted prices.
  • Umeda:

    A major shopping district in Osaka, home to department stores like Hankyu and Daimaru, as well as numerous boutiques and specialty shops.
  • Shinsaibashi:

    A vibrant shopping street lined with trendy boutiques, department stores, and restaurants.

Other Places to Stay Near Hotel Garden Palace & Kansai Airport Spa

If Hotel Garden Palace & Kansai Airport Spa isn't quite what you're looking for, there are plenty of other accommodations in Osaka to choose from. Whether you're seeking luxury, affordability, or something in between, you'll find the perfect place to stay. Here are some alternative hotels nearby.

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Osaka:

    A luxurious hotel offering impeccable service, elegant rooms, and stunning city views.
  • St. Regis Osaka:

    A sophisticated hotel known for its exceptional dining options and personalized service.
  • Imperial Hotel Osaka:

    A historic hotel with a reputation for elegance and grandeur.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Namba Oriental Hotel:

    A stylish hotel located in the heart of Namba, offering comfortable rooms and convenient access to shopping and dining.
  • Hotel Nikko Osaka:

    A modern hotel with a range of amenities, including a fitness center and multiple restaurants.
  • Cross Hotel Osaka:

    A trendy hotel with a vibrant atmosphere and a rooftop bar offering panoramic city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Grids Premium Hotel Osaka Namba:

    A budget-friendly hotel offering clean and comfortable rooms in a convenient location.
  • Hotel Monterey Grasmere Osaka:

    A charming hotel with a Scottish theme, offering comfortable rooms and a relaxing atmosphere.
  • Best Western Hotel Fino Osaka Shinsaibashi:

    A reliable hotel with a range of amenities, including free Wi-Fi and a complimentary breakfast.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Finding the perfect hotel for your trip to Osaka is essential for a comfortable and enjoyable experience. Hotel Garden Palace & Kansai Airport Spa offers a convenient location near the airport, comfortable accommodations, and a range of amenities to suit your needs. Check Hotel availability and make your Hotel reservations today!

Whether you're looking for a relaxing spa getaway or a convenient base for exploring the city, Hotel Garden Palace & Kansai Airport Spa is a great choice. Don't miss out on the opportunity to experience the best of Osaka. Book your room booking through Traveloka today and enjoy exclusive deals and discounts!

Explore more options and book cheap hotels in Japan or find cheap hotels nearby for your next adventure!

All facilities in Hotel Garden Palace & Kansai Airport Spa

Others Hotel Garden Palace & Kansai Airport Spa
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Parking (surcharge)
  • Microwave (shared)

Public Facilities

  • Others
  • Restaurant
  • Elevator

Transportation

  • Bus/truck parking
  • Valet parking (surcharge)

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Garden Palace & Kansai Airport Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 880 for children
  • Uncovered self parking fee: JPY 550 per night (in/out privileges)
  • Uncovered valet parking fee: JPY 1100 per day (in/out privileges)
  • Uncovered extended parking fee: JPY 1100 per day
  • Hosted evening meal: JPY 3850

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, PayPay, Touch 'n Go eWallet, GCash, Kakao Pay, and LINE Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • An extra charge applies to children who use existing bedding and will be collected directly at the property: 540 JPY per child, per night.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Garden Palace & Kansai Airport Spa
45
Number of floors in Hotel Garden Palace & Kansai Airport Spa
5
Another facilities in Hotel Garden Palace & Kansai Airport Spa
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Parking (surcharge)

Frequently asked question in Hotel Garden Palace & Kansai Airport Spa

Is Hotel Garden Palace & Kansai Airport Spa parking free for hotel guests, and do you offer valet parking services?
Hotel Garden Palace & Kansai Airport does not offer free hotel parking for guests. Valet parking services are also unavailable. We advise you to check alternative parking options near the hotel if you plan to drive.
Does Hotel Garden Palace & Kansai Airport Spa offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out whether Hotel Garden Palace & Kansai Airport Spa offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Hotel Garden Palace & Kansai Airport Spa offer free hotel Wi-Fi for guests during their stay?
To confirm whether Hotel Garden Palace & Kansai Airport Spa provides complimentary hotel wifi access, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy for guests.
Where is the nearest MRT station or bus stops nearby Hotel Garden Palace & Kansai Airport Spa? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Hotel Garden Palace & Kansai Airport Spa; finding a nearby MRT station will require a slightly longer journey. For visitor attractions, you'll find several things to do nearby, including the Kansai International Airport itself and its observation decks, offering great views. More attractions are easily accessible via the nearby bus stops.
Is Hotel Garden Palace & Kansai Airport Spa a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Hotel Garden Palace & Kansai Airport Spa is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific pet policies, so confirming directly is the best way to ensure a smooth trip for you and your furry friend if you're looking for animal friendly hotels or pet friendly hotel options.
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More Reviews from Other Guests in Hotel Garden Palace & Kansai Airport Spa

7.8
Pleasant
From 270 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

6.6

Service and Facilites

8.4

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Traveler Reviews Hotel Garden Palace & Kansai Airport Spa

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Lovely staff, great stay
Dat
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great onsen and good food at on-site restaurant
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.
Miyuki
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good service.
Romer
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Will come back to stay at this hotel and recommend to friends as well!
Verified traveler
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It was quite lovely experience never stood at a place that had bathhouse beautiful Everybody was so nice and polite I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again. One happy customer The room was a little bit old style which I didn’t mind the beds are nice and soft Everything was cleaned and groomed Great times
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Melinda
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This was a great property, a little bit old, but well kept
Jeff
icon-Leisure
Leisure
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

It was a bit difficult for a foreigner who has not yet learned enough of the language to understand the "rules" of the property as the employees were also limited in communicating back, but it was a clean, comfortable place to stay.
Verified traveler
6.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Spa good, receptionist good, got to check in early bonus! Room old and dated! Corridor stank of smoke, noises could be heard from other rooms. If it wasn’t for the shuttle and spa I’d doubt they’d be in business! Very over priced!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Very good hotel in a great location. Room was spacious and well designed and plenty of in room amenities. The communal amenities a bit lacking and the breakfast and on site bar /restaurant very over priced for the level of hotel. We had an incident at check out when we were charged for drinks that we did not have.. To be fair to the hotel they immediately rectified this once we showed them the signature was not mine but they may want to look at their billing system as clearly this very easy to do. All in all a very good hotel
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Verified traveler
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Dated old hotel is trying to rally. Rooms remain shabby and cell-like. The onsen hit spring saves the place. It’s refurbished and clean. Didn’t eat here but the menu looked good. Linens are very clean, which is all that mattered in the end, as we were merely stopping over for one night on the way elsewhere. Room cannot be smaller. Barely enough room to open a suitcase. Two people can’t walk past each other. Bathroom tub is deep, but the room itself is claustrophobic. Fixtures were new, and there’s a washlet bidet toilet. The hotel staff was friendly. There is only one shuttle per hour. We missed one from the airport by one minute. Had to take a train two stops away and then a taxi. Morning shuttle back to airport is very organized with nice medium and large sized vans. Not close enough to call this convenient. But at least it is possible to get there smoothly. Overall it’s forgettable, and not terrible.
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Verified traveler
8.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

The airport shuttle bus is the reason why I booked this hotel.
LENA
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Friendly staff Food served good. Would stay again. Only thing difficult to get to. Shuttle service should be extended for longer hours. Onsen was good.
Verified traveler
8.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

The hotel with central temperature control, maybe good for someone but not for me, I prefer a little cooler but due to central temperature control, I can’t drop down the temperature
Tang
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This is my last stop over in Japan before I fly off. I choose this hotel because I wanted to go to the Onsen/ Hot spring. I plan to go to the Onsen in the late evening but was disturbed by a group of Chinese male guest near the lift area. Hence, I replan to go to the Onsen in the morning for a 20mins quick dip and back to my hotel room for a shower. The Onsen is closed at 10am in the morning, but to my disappointment the cleaner was there at 9am doing her washing. Oh my goodness. I am totally speechless.
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Kenneth
8.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Older Japanese spa-type hotel. Rooms were kind of small and dated, but clean. TV channels were limited and only about 8 or 10 Japanese channels with no English.
AG
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Small room but restaurants and convince stores near by.
Verified traveler
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

The staff was friendly and knowledgeable. They were extremely helpful regarding transportation arrangements. The room was clean and comfy: my son loved having onsen every night, thanks to the availability of a private family onsen. The cafe was handy. Overall, it was a great experience.
Cathryn
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Stay for the onsen but dont expect much from the room. The onsen is sweet. The hotel has seen better days and could use a good cleaning and face lift.
Giancarlo
6.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Quiet hotel, without many pretensions, useful for those who have to take the plane to the Kansai airport. The free transfer service is very functional, which is however necessary to book. The indoor restaurant closes early in the evening. For those arriving late, it is therefore necessary to organize themselves in another way.
Number of reviews per page
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40

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Others 4 Hotel Garden Palace & Kansai Airport Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 270 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

6.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Garden Palace & Kansai Airport Spa

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Lovely staff, great stay
Dat
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great onsen and good food at on-site restaurant
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.
Miyuki
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good service.
Romer
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Will come back to stay at this hotel and recommend to friends as well!
Verified traveler
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It was quite lovely experience never stood at a place that had bathhouse beautiful Everybody was so nice and polite I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again. One happy customer The room was a little bit old style which I didn’t mind the beds are nice and soft Everything was cleaned and groomed Great times
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Melinda
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This was a great property, a little bit old, but well kept
Jeff
icon-Leisure
Leisure
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

It was a bit difficult for a foreigner who has not yet learned enough of the language to understand the "rules" of the property as the employees were also limited in communicating back, but it was a clean, comfortable place to stay.
Verified traveler
6.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Spa good, receptionist good, got to check in early bonus! Room old and dated! Corridor stank of smoke, noises could be heard from other rooms. If it wasn’t for the shuttle and spa I’d doubt they’d be in business! Very over priced!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Very good hotel in a great location. Room was spacious and well designed and plenty of in room amenities. The communal amenities a bit lacking and the breakfast and on site bar /restaurant very over priced for the level of hotel. We had an incident at check out when we were charged for drinks that we did not have.. To be fair to the hotel they immediately rectified this once we showed them the signature was not mine but they may want to look at their billing system as clearly this very easy to do. All in all a very good hotel
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Verified traveler
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Dated old hotel is trying to rally. Rooms remain shabby and cell-like. The onsen hit spring saves the place. It’s refurbished and clean. Didn’t eat here but the menu looked good. Linens are very clean, which is all that mattered in the end, as we were merely stopping over for one night on the way elsewhere. Room cannot be smaller. Barely enough room to open a suitcase. Two people can’t walk past each other. Bathroom tub is deep, but the room itself is claustrophobic. Fixtures were new, and there’s a washlet bidet toilet. The hotel staff was friendly. There is only one shuttle per hour. We missed one from the airport by one minute. Had to take a train two stops away and then a taxi. Morning shuttle back to airport is very organized with nice medium and large sized vans. Not close enough to call this convenient. But at least it is possible to get there smoothly. Overall it’s forgettable, and not terrible.
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Verified traveler
8.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

The airport shuttle bus is the reason why I booked this hotel.
LENA
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Friendly staff Food served good. Would stay again. Only thing difficult to get to. Shuttle service should be extended for longer hours. Onsen was good.
Verified traveler
8.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

The hotel with central temperature control, maybe good for someone but not for me, I prefer a little cooler but due to central temperature control, I can’t drop down the temperature
Tang
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This is my last stop over in Japan before I fly off. I choose this hotel because I wanted to go to the Onsen/ Hot spring. I plan to go to the Onsen in the late evening but was disturbed by a group of Chinese male guest near the lift area. Hence, I replan to go to the Onsen in the morning for a 20mins quick dip and back to my hotel room for a shower. The Onsen is closed at 10am in the morning, but to my disappointment the cleaner was there at 9am doing her washing. Oh my goodness. I am totally speechless.
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Kenneth
8.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Older Japanese spa-type hotel. Rooms were kind of small and dated, but clean. TV channels were limited and only about 8 or 10 Japanese channels with no English.
AG
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Small room but restaurants and convince stores near by.
Verified traveler
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

The staff was friendly and knowledgeable. They were extremely helpful regarding transportation arrangements. The room was clean and comfy: my son loved having onsen every night, thanks to the availability of a private family onsen. The cafe was handy. Overall, it was a great experience.
Cathryn
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Stay for the onsen but dont expect much from the room. The onsen is sweet. The hotel has seen better days and could use a good cleaning and face lift.
Giancarlo
6.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Quiet hotel, without many pretensions, useful for those who have to take the plane to the Kansai airport. The free transfer service is very functional, which is however necessary to book. The indoor restaurant closes early in the evening. For those arriving late, it is therefore necessary to organize themselves in another way.
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