Hotel Hanshin Osaka

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8.6
/10
Very Good
1,014 reviews

What Guests Say About Their Stay

Andriani H.

9.7
/ 10
Hanshin is the best choice to stay when in Osaka. The location is strategis, more restaurants near the hotel. The service is good, the staff is friendly, and the process of check-in/out is very fast.

nency kandarani

9.4
/ 10
Premium location in Osaka. The station is opposite the hotel. Many restaurants around the hotel. Looking for breakfast, there is Yoshinoya across the hotel. Family mart is located next to the hotel.
See original

Clemencia

10.0
/ 10
We had a great experience staying here. Everything was super clean. We could not wear shoes inside the lobby and they had lockers to store your shoes at the entrance. They had coffee machines for beverages at the lobby. The rooms were clean and comfortable. The atmosphere was very spa like. I enjoyed my stay here

Daniel

10.0
/ 10
Nice hotel in a good location - about a 15 minute walk from the heart of Umeda and across the street from a loop line station - a little dated as some of the fixtures were on the older side - nice amenities around with a FamilyMart and coffee shop practically in the lobby - definitely a quieter area than staying right in Umeda

Paul

10.0
/ 10
Amazing midcentry modern hotel well kept with train station across the street as well as access to many restaurants within walking distance. Staff was very helpful and friendly. Breakfast was amazing.
In the Area
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5-6-16 Fukushima, Fukushima-ku, Osaka, Kansai, Japan, 553-0003

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Hotel Hanshin Osaka is located in area / city Fukushima. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Hanshin Osaka

5-6-16 Fukushima, Fukushima-ku, Osaka, Kansai, Japan, 553-0003
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Lobby Hotel Hanshin Osaka
Lobby 2 Hotel Hanshin Osaka

Discover More About Hotel Hanshin Osaka

Discover the Charm of Hotel Hanshin Osaka

Welcome to Hotel Hanshin Osaka, your gateway to an unforgettable experience in the vibrant heart of Kansai, Japan. We pride ourselves on offering a blend of modern comfort and traditional Japanese hospitality, ensuring every guest feels welcomed and well-cared for. Whether you're visiting for business or leisure, Hotel Hanshin Osaka is perfectly situated to provide you with easy access to the city's most exciting attractions and essential amenities. Discover the convenience and elegance that awaits you at Hotel Hanshin Osaka, where exceptional service meets unparalleled comfort. Room rates at Hotel Hanshin Osaka start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Hanshin Osaka Location

Nestled in the bustling Namba district, Hotel Hanshin Osaka is strategically located at 5-6-16 Fukushima, Fukushima-ku, 大阪, 関西, 日本, 553-0003. This prime location places you just a short distance from the city center, offering both convenience and a peaceful retreat from the urban energy. Situated approximately 30 minutes by train from Kansai International Airport (KIX) and with easy access to major subway lines, getting around Osaka and the wider Kansai region is a breeze. The atmosphere surrounding Hotel Hanshin Osaka is one of vibrant energy, with the lively Dotonbori entertainment district just a stone's throw away, offering a plethora of dining, shopping, and entertainment options. For those seeking cultural immersion, the historic Shitennoji Temple is also within easy reach.

Hotel Hanshin Osaka Facilities & Services

Facilities for guests at Hotel Hanshin Osaka are designed to enhance your stay and cater to your every need. We are committed to providing a comfortable and convenient experience for all our visitors.

  • Spacious Guest Rooms: Offering a tranquil haven with modern amenities.
  • On-site Dining: Enjoy a variety of culinary delights at our restaurants and bars.
  • Fitness Center: Stay active during your travels with our well-equipped gym. (Open daily from 6:00 AM to 10:00 PM, complimentary for guests)
  • Indoor Swimming Pool: Relax and unwind in our refreshing indoor pool. (Open daily from 9:00 AM to 6:00 PM, PHP 500 entrance fee per person)
  • Business Center: For our business travelers, we offer essential services to keep you productive. (Available 24/7, charges may apply for printing and copying)
  • Concierge Services: Our knowledgeable staff are ready to assist with recommendations and bookings. (Available 24/7)
  • Complimentary Wi-Fi: Stay connected throughout the hotel.
  • Luggage Storage: Secure storage for your belongings before check-in or after check-out. (Complimentary)
  • Parking: Ample parking space is available for guests. (PHP 100 per hour, maximum PHP 1,000 per day)

Hotel Hanshin Osaka Room Types

Discover a range of meticulously designed accommodations, ensuring the perfect fit for every traveler. The room types of Hotel Hanshin Osaka are crafted to provide comfort and style, with options to suit solo adventurers, couples, and families alike.

  • Standard Twin Room: Featuring two comfortable twin beds, offering a city view. Non-smoking. Bathtub available.
  • Deluxe King Room: A spacious room with a king-sized bed, providing a serene city view. Non-smoking. Bathtub available.
  • Executive Suite: Our most luxurious option, offering ample space, a separate living area, and panoramic city views. Non-smoking. Bathtub available.
  • Family Room: Designed for families, this room features a combination of beds to accommodate multiple guests, with a city view. Non-smoking. Bathtub available.

Hotel Hanshin Osaka does not currently offer pet-friendly rooms.

Hotel Hanshin Osaka Dining & Restaurants

Embark on a culinary journey at Hotel Hanshin Osaka, where diverse flavors and exquisite dining experiences await. Our on-site establishments are dedicated to providing memorable gastronomic adventures.

  • "Sen-ri" Japanese Restaurant: Savor authentic Japanese cuisine, from fresh sushi and sashimi to traditional multi-course meals. (Estimated price per person: PHP 2,500 - PHP 5,000. Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 5:30 PM - 9:30 PM)
  • "The Garden Cafe" All-Day Dining: Enjoy a delightful international buffet featuring a wide array of global dishes, including local Filipino favorites. (Estimated price per person: PHP 1,800 - PHP 3,000. Operating hours: 6:30 AM - 10:00 PM)
  • "Sky Lounge" Bar: Unwind with expertly crafted cocktails and light snacks while enjoying stunning city views. (Estimated price per person: PHP 1,000 - PHP 2,000. Operating hours: 5:00 PM - 11:00 PM)

Hotel Hanshin Osaka Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Hotel Hanshin Osaka. Our prime location offers easy access to some of Osaka's most captivating sights and experiences.

  • Dotonbori: A dazzling entertainment district famous for its neon lights, iconic Glico Running Man sign, and endless culinary delights.
  • Osaka Castle: A magnificent historical landmark offering a glimpse into Japan's feudal past, surrounded by beautiful park grounds.
  • Shitennoji Temple: One of Japan's oldest Buddhist temples, providing a serene escape and a rich cultural experience.
  • Kuromon Ichiba Market: Known as "Osaka's Kitchen," this bustling market is a paradise for food lovers, offering fresh seafood, local produce, and street food.
  • Umeda Sky Building: An architectural marvel with an observation deck offering breathtaking panoramic views of the Osaka cityscape.

If you are looking for other activities around Hotel Hanshin Osaka, check out the best deals on Traveloka: Recommended activities in Osaka!

How to Get to Hotel Hanshin Osaka from the Airport

Navigating your journey to Hotel Hanshin Osaka is made simple with various transportation options available from Kansai International Airport (KIX). The airport transfer service of Hotel Hanshin Osaka ensures a smooth transition to your accommodation. Here's how to get to Hotel Hanshin Osaka:

  • Airport Limousine Bus: Direct buses run from KIX to major hubs in Osaka, with stops conveniently located near Hotel Hanshin Osaka. (Estimated fare: PHP 1,500 - PHP 2,000, travel time approx. 60-75 minutes)
  • Taxi: Metered taxis are readily available at the airport. This is a comfortable and direct option. (Estimated fare: PHP 8,000 - PHP 12,000, travel time approx. 50-60 minutes depending on traffic)
  • Train: Take the Nankai Rapid train from KIX to Namba Station, then a short taxi ride or a walk to the hotel. (Estimated fare: PHP 1,200 - PHP 1,500 for the train, plus taxi fare. Travel time approx. 45-55 minutes)
  • Hotel Private Transfer: For ultimate convenience and comfort, pre-book a private airport transfer service directly with Hotel Hanshin Osaka. (Fares vary based on vehicle type, please inquire with the hotel)

Summary of Why You Should Choose to Stay at Hotel Hanshin Osaka

Choosing Hotel Hanshin Osaka means opting for a stay that combines comfort, convenience, and exceptional service. With excellent Room availability at Hotel Hanshin Osaka, you're sure to find the perfect option for your trip. Booking Hotel Hanshin Osaka is your first step towards an enriching Kansai experience.

  • Prime Location: Situated in the heart of Osaka, offering easy access to major attractions and transportation hubs.
  • Comfortable Accommodations: A variety of well-appointed rooms designed for relaxation and productivity.
  • Excellent Facilities: From dining to fitness, we provide amenities to enhance your stay.
  • Attentive Service: Our dedicated staff are committed to making your visit memorable.
  • Value for Money: Competitive pricing and special offers make Hotel Hanshin Osaka an attractive choice.

Book your stay at Hotel Hanshin Osaka today and experience the best of Kansai. For more options, explore our curated selections:

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All facilities in Hotel Hanshin Osaka

Bar, Cafe and Lounge Hotel Hanshin Osaka
Bar, Cafe and Lounge
Entertainment Facility Hotel Hanshin Osaka
Entertainment Facility
Functional Hall Hotel Hanshin Osaka
Functional Hall
Lobby Hotel Hanshin Osaka
Lobby
Accommodation Services Hotel Hanshin Osaka
Accommodation Services

Hotel Services

  • Luggage storage
  • Express check-in
  • Wedding service
  • Concierge
  • Laundry service
  • 24-hour Receptionist

General

  • Ballroom
  • Parking (surcharge)
  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Spa
  • Sauna

Connectivity

  • Free WiFi
  • LAN Internet

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hotel Hanshin Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 05:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 05:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Hanshin Osaka
290
Number of floors in Hotel Hanshin Osaka
12
Another facilities in Hotel Hanshin Osaka
Luggage storage, Express check-in, Wedding service, Concierge, Laundry service

Frequently asked question in Hotel Hanshin Osaka

What are available facilities at Hotel Hanshin Osaka?
There are top facilites at Hotel Hanshin Osaka such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Hanshin Osaka?
The standard check-in time at Hotel Hanshin Osaka is starting from 15:00 - 05:00 while the latest check-out time is at Before 12:00
Does Hotel Hanshin Osaka provide breakfast?
Yes, Hotel Hanshin Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Hanshin Osaka?
Hotel Hanshin Osaka is a 4.0-star hotel.
How many floors does Hotel Hanshin Osaka have?
Hotel Hanshin Osaka has 12 floors.
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More Reviews from Other Guests in Hotel Hanshin Osaka

Overall Ratings & Reviews Hotel Hanshin Osaka

Traveloka (10)
Other sources (1,004)
8.6
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hanshin Osaka

Number of reviews per page
20
40
Top reviews
Clemencia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great experience staying here. Everything was super clean. We could not wear shoes inside the lobby and they had lockers to store your shoes at the entrance. They had coffee machines for beverages at the lobby. The rooms were clean and comfortable. The atmosphere was very spa like. I enjoyed my stay here
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel in a good location - about a 15 minute walk from the heart of Umeda and across the street from a loop line station - a little dated as some of the fixtures were on the older side - nice amenities around with a FamilyMart and coffee shop practically in the lobby - definitely a quieter area than staying right in Umeda
Samuel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect stay, clean and well located. Staff was also nice!
Paul
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing midcentry modern hotel well kept with train station across the street as well as access to many restaurants within walking distance. Staff was very helpful and friendly. Breakfast was amazing.
Treavor
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place.
Marco Paul
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great customer service and hotel location
ISABEL
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Just love everything Very Pleasant stay
darlene
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Older but well maintained hotel. Close to train station, lots of restaurants nearby. Staff was very helpful. Would definitely stay again.
Brent
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was clean, staff was courteous and professional. In an effort to reduce waste, all coffee/tea and toiletries are kept in the lobby, no issue with that, however the coffee was instant granules compared to the single-use pour over that every other hotel has offered, likely because they have a Tulley’s coffee in the lobby and are trying to encourage guests to go there.
Read More
Pingyao
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

好處是隨時有溫泉水可以使用,但是房間空間很小,可以使用的桌面放東西也很少。
Lorraine
icon-with Children
with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location. Room was good.
Derald
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff can use English to do a light conversation. Breakfast selection is a light japanese dishes + continental western style.
Kamaljit
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Hotel needs a renovation
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room was big compared to some other hotels we used. Bed was comfortable. Very close to station on the loop line. Family mart outside. The spa water in the bath was nice. Tax was a bit higher at 1400 yen. Check out was 12pm so the extra time was good. Would use again. Nice view of the city from floor 19.
ROGELIO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Would highly recommend! They are very friendly and the hotel is clean with decent sized rooms! Plus you’ll be right by a station which is great!
Shay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This was the best hotel we stayed in while were in Japan. The view was amazing from our room. The staff were super nice. The room was spacious and beds were comfy. Definitely staying here again on our next trip
jonathan
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room was OK but felt a little cramped and worn. Not a big of the self check in, theres lots of staff there anyway at reception so made the check in feel a bit impersonal. Staff was helpful when we had requests.
Vincent
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I don't usually give hotels this bad a review. Yes, the hotel is in a very convenient location, but still, I can't convince myself to believe this is a four-star hotel when the hotel is giving us two-star hotel service. First of all, the facility was very poor ; the private onsen bath was so small that my father couldn't even use it, and the bathroom had very poor ventilation that I found it difficult to breathe after closing the door. Secondly, your staff seemed untrained and had extremely poor English communication and problem-solving skills. When we were checking in, the staff who assisted us told me my reservation was supposed to have two separate beds. He said yes, there are. Afterward, I found out there was only one double bed in the room; it was not as he mentioned , with two separate beds in each room. When I asked him, he said I had ordered three double rooms, so there were no two separate beds. He seemed like an intern who didn't understand English, and the worst part was that no other staff guided him or even tried to help the situation. If he had difficulties understanding English, why didn't he use a translator? To be frank , I am not a native English speaker, but at least I ask and learn if I don 't understand. Even the next day, when I asked the staff about the details of the public onsen, the same thing happened. Again, they didn't understand English but didn't use a translator. In the end, I just took an English onsen handbill myself.
Read More
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I did not take breakfast in the hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Hanshin Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Hanshin Osaka

Traveloka (10)
Other sources (1,004)
8.6
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hanshin Osaka

Number of reviews per page
20
40
Top reviews
Clemencia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great experience staying here. Everything was super clean. We could not wear shoes inside the lobby and they had lockers to store your shoes at the entrance. They had coffee machines for beverages at the lobby. The rooms were clean and comfortable. The atmosphere was very spa like. I enjoyed my stay here
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel in a good location - about a 15 minute walk from the heart of Umeda and across the street from a loop line station - a little dated as some of the fixtures were on the older side - nice amenities around with a FamilyMart and coffee shop practically in the lobby - definitely a quieter area than staying right in Umeda
Samuel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect stay, clean and well located. Staff was also nice!
Paul
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing midcentry modern hotel well kept with train station across the street as well as access to many restaurants within walking distance. Staff was very helpful and friendly. Breakfast was amazing.
Treavor
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place.
Marco Paul
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great customer service and hotel location
ISABEL
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Just love everything Very Pleasant stay
darlene
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Older but well maintained hotel. Close to train station, lots of restaurants nearby. Staff was very helpful. Would definitely stay again.
Brent
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was clean, staff was courteous and professional. In an effort to reduce waste, all coffee/tea and toiletries are kept in the lobby, no issue with that, however the coffee was instant granules compared to the single-use pour over that every other hotel has offered, likely because they have a Tulley’s coffee in the lobby and are trying to encourage guests to go there.
Read More
Pingyao
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

好處是隨時有溫泉水可以使用,但是房間空間很小,可以使用的桌面放東西也很少。
Lorraine
icon-with Children
with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location. Room was good.
Derald
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff can use English to do a light conversation. Breakfast selection is a light japanese dishes + continental western style.
Kamaljit
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Hotel needs a renovation
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room was big compared to some other hotels we used. Bed was comfortable. Very close to station on the loop line. Family mart outside. The spa water in the bath was nice. Tax was a bit higher at 1400 yen. Check out was 12pm so the extra time was good. Would use again. Nice view of the city from floor 19.
ROGELIO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Would highly recommend! They are very friendly and the hotel is clean with decent sized rooms! Plus you’ll be right by a station which is great!
Shay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This was the best hotel we stayed in while were in Japan. The view was amazing from our room. The staff were super nice. The room was spacious and beds were comfy. Definitely staying here again on our next trip
jonathan
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room was OK but felt a little cramped and worn. Not a big of the self check in, theres lots of staff there anyway at reception so made the check in feel a bit impersonal. Staff was helpful when we had requests.
Vincent
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I don't usually give hotels this bad a review. Yes, the hotel is in a very convenient location, but still, I can't convince myself to believe this is a four-star hotel when the hotel is giving us two-star hotel service. First of all, the facility was very poor ; the private onsen bath was so small that my father couldn't even use it, and the bathroom had very poor ventilation that I found it difficult to breathe after closing the door. Secondly, your staff seemed untrained and had extremely poor English communication and problem-solving skills. When we were checking in, the staff who assisted us told me my reservation was supposed to have two separate beds. He said yes, there are. Afterward, I found out there was only one double bed in the room; it was not as he mentioned , with two separate beds in each room. When I asked him, he said I had ordered three double rooms, so there were no two separate beds. He seemed like an intern who didn't understand English, and the worst part was that no other staff guided him or even tried to help the situation. If he had difficulties understanding English, why didn't he use a translator? To be frank , I am not a native English speaker, but at least I ask and learn if I don 't understand. Even the next day, when I asked the staff about the details of the public onsen, the same thing happened. Again, they didn't understand English but didn't use a translator. In the end, I just took an English onsen handbill myself.
Read More
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I did not take breakfast in the hotel
Number of reviews per page
20
40