Hotel Kitanoya

Others
9.0
/10
Exceptional
95 reviews

What Guests Say About Their Stay

Amy

10.0
/ 10
We had a fabulous stay at Hotel Kitanoya. Everything was to perfection. The onsen has both indoor and outdoor baths. You can sit under a canopy of trees and enjoy nature! Our spacious room had a picture-perfect view of the bay. The food was stupendous. Fresh, varied, and yummy. The staff are very professional and pleasant. They did everything to make our stay wonderful. The location is just a 6-minute walk to the station, and the hotel also provides a shuttle. I didn't want to leave!

Guillaume

10.0
/ 10
Très bon hôtel proposant une superbe vue sur la mer avec la bande de terre et de pins! Le Onsen est très chouette donnant sur la forêt. Je recommande pour une nuit!
See translation

Thomas

10.0
/ 10
This was one of the highlights of our trip. The private onsen was really nice. The rooms were very spacious and it was an amazing and enjoyable experience.
In the Area
See Map
100 Monju, Kyoto, Yosa, Kansai, Japan, 626-0001

Main Facilities

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WiFi
Elevator
Hotel Kitanoya is a accommodation is located at Yosano-cho.
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What's around Hotel Kitanoya

100 Monju, Kyoto, Yosa, Kansai, Japan, 626-0001
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Exterior Hotel Kitanoya
Exterior 2 Hotel Kitanoya

Discover More About Hotel Kitanoya

Welcome to Hotel Kitanoya, your premier destination for an unforgettable stay in the heart of Kansai, Japan. We pride ourselves on offering a blend of traditional Japanese hospitality and modern comfort, ensuring every guest experiences the true essence of this beautiful region. Whether you're here for leisure or business, Hotel Kitanoya is dedicated to providing exceptional service and creating lasting memories. Discover the charm and tranquility that awaits you at Hotel Kitanoya, where your comfort and satisfaction are our utmost priorities.

Hotel Kitanoya Location

Hotel Kitanoya is nestled in the serene and picturesque Yosa District of Kyoto Prefecture, a region renowned for its natural beauty and rich cultural heritage. Situated approximately 1.5 hours by car from Kyoto Station, the central hub of the city, and about 2 hours from Kansai International Airport (KIX), our location offers a peaceful retreat away from the bustling city while remaining accessible to key attractions. The atmosphere surrounding Hotel Kitanoya is one of tranquility and natural splendor, with easy access to scenic landscapes and traditional Japanese villages. It's an ideal setting for those seeking a relaxing escape and an authentic cultural experience.

Hotel Kitanoya Facilities & Services

Facilities for guests at Hotel Kitanoya are designed to enhance your stay with comfort and convenience. We offer a range of amenities to cater to all our guests' needs.

  • On-site Restaurant:

    Enjoy exquisite Japanese cuisine prepared with fresh, local ingredients. Operating hours are from 7:00 AM to 10:00 AM for breakfast and 6:00 PM to 9:00 PM for dinner. Estimated price per person for dinner is PHP 1,500.
  • Traditional Onsen (Hot Spring):

    Immerse yourself in our natural hot spring baths, perfect for relaxation and rejuvenation. Open daily from 3:00 PM to 10:00 PM. Access is complimentary for all guests.
  • Free Wi-Fi:

    Stay connected throughout the hotel with our complimentary high-speed wireless internet access.
  • Parking:

    Complimentary parking is available for guests who arrive by car.
  • Concierge Service:

    Our dedicated concierge team is available to assist with tour bookings, restaurant reservations, and any other inquiries you may have. Available from 8:00 AM to 8:00 PM.
  • Luggage Storage:

    Secure luggage storage is available before check-in and after check-out.

Hotel Kitanoya Room Types

Explore the diverse room types of Hotel Kitanoya, each thoughtfully designed to provide a comfortable and authentic Japanese lodging experience. We offer a variety of accommodations to suit different preferences and group sizes.

  • Standard Japanese Room:

    Experience traditional tatami mat flooring and futon bedding. These rooms typically offer garden views and are non-smoking. Bathtub is not available in this room type.
  • Deluxe Japanese Room:

    A more spacious version of our standard room, featuring tatami mats, futon bedding, and enhanced amenities. Some Deluxe rooms offer partial ocean views and are non-smoking. Bathtub is not available in this room type.
  • Japanese Suite with Private Onsen:

    Indulge in luxury with our spacious suites that include a private outdoor hot spring bath. These rooms offer panoramic ocean views, traditional Japanese decor, and are non-smoking. A bathtub is integrated into the private onsen.
  • Family Japanese Room:

    Designed for families, these rooms offer ample space with multiple futon bedding arrangements. They provide garden views and are non-smoking. Bathtub is not available in this room type.

Please note that all rooms at Hotel Kitanoya are designated as non-smoking to ensure a pleasant environment for all guests.

Hotel Kitanoya Dining & Restaurants

Savor the authentic flavors of Japan at Hotel Kitanoya's dining establishments. Our culinary offerings are crafted to provide a memorable gastronomic journey.

  • Kitanoya Restaurant:

    Our main dining hall offers a traditional Japanese breakfast from 7:00 AM to 10:00 AM, featuring local delicacies and fresh produce. For dinner, served from 6:00 PM to 9:00 PM, we present a multi-course Kaiseki dinner showcasing seasonal ingredients. Estimated price per person for dinner is PHP 1,500.
  • Tea House:

    Enjoy a serene afternoon tea experience with a selection of Japanese teas and traditional sweets. Open from 1:00 PM to 4:00 PM. Estimated price per person is PHP 500.

Hotel Kitanoya Nearby Attractions and Activities

Discover the charm of the Yosa District and its surroundings with these popular nearby attractions and activities.

  • Ine Funaya Houses:

    Visit the unique fishing village of Ine, famous for its "funaya" (boathouses) built directly over the water. This is a UNESCO World Heritage tentative site and offers a glimpse into a traditional maritime lifestyle.
  • Amanohashidate:

    Explore one of Japan's "Three Most Scenic Views," a sandbar stretching across Miyazu Bay, covered in pine trees. You can enjoy panoramic views from viewing platforms or take a leisurely stroll along the sandbar.
  • Kyotango Peninsula:

    Drive or cycle around the scenic Kyotango Peninsula, known for its rugged coastline, beautiful beaches, and charming fishing towns.
  • Kasamatsu Park:

    Located on the northern side of Amanohashidate, this park offers stunning views of the sandbar and the surrounding bay.
  • Local Onsen Towns:

    Explore nearby hot spring towns for a more extensive onsen experience and to sample local crafts and foods.

If you are looking for other activities around Hotel Kitanoya, check out the best deals on Traveloka: Recommended activities in Kyoto Prefecture!

How to Get to Hotel Kitanoya from the Airport

Navigating your journey to Hotel Kitanoya is straightforward, with several convenient options available from Kansai International Airport (KIX). The airport transfer service of Hotel Kitanoya is designed for your ease. Here's how to get to Hotel Kitanoya:

  • Airport Limousine Bus:

    Direct limousine buses operate from Kansai International Airport (KIX) to Kyoto Station. From Kyoto Station, you can take a limited express train (e.g., Thunderbird) to Kinosaki Onsen Station, which is the closest major station to Yosa. The journey from Kyoto Station to Kinosaki Onsen Station takes approximately 2 to 2.5 hours and costs around PHP 3,000 to PHP 4,000. From Kinosaki Onsen Station, a local taxi or pre-arranged transfer to Hotel Kitanoya (approx. 30 minutes) is recommended.
  • Train (JR Lines):

    You can take the JR Haruka Express from KIX to Shin-Osaka Station, then transfer to a Shinkansen (bullet train) to Kyoto Station. From Kyoto Station, follow the limited express train route as mentioned above. This option offers a comfortable and scenic journey. The total train fare can range from PHP 5,000 to PHP 7,000 depending on the train types and class.
  • Taxi/Ride-hailing Service:

    While direct taxis from KIX to Hotel Kitanoya are available, they are very expensive due to the long distance (over 3 hours). The estimated cost could exceed PHP 20,000. We recommend using taxis or ride-hailing services for the final leg of your journey from Kinosaki Onsen Station to the hotel.
  • Hotel Kitanoya Private Airport Transfer:

    For the ultimate convenience, Hotel Kitanoya can arrange a private airport transfer service directly from Kansai International Airport (KIX). This service offers a seamless and comfortable journey, with prices starting from PHP 15,000, depending on the vehicle type and number of passengers. Please contact the hotel in advance to book this service. You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Hotel Kitanoya

Choosing Hotel Kitanoya for your Kansai adventure means opting for an authentic, relaxing, and memorable experience. We offer a unique blend of traditional Japanese charm and modern comforts, set against the stunning backdrop of Kyoto Prefecture's natural beauty. Here’s why Hotel Kitanoya should be your next destination:

  • Authentic Japanese Experience:

    Immerse yourself in traditional tatami rooms, futon bedding, and the soothing waters of our onsen.
  • Tranquil Location:

    Escape the city bustle and find peace in our serene setting, perfect for relaxation and rejuvenation.
  • Exceptional Dining:

    Savor exquisite Japanese cuisine, from traditional breakfasts to multi-course Kaiseki dinners.
  • Convenient Access to Attractions:

    Explore the unique beauty of Ine Funaya Houses, Amanohashidate, and the Kyotango Peninsula.
  • Warm Hospitality:

    Experience the renowned Japanese omotenashi (hospitality) with our dedicated and friendly staff.

Discover the best room availability at Hotel Kitanoya and secure your preferred dates. For seamless booking, we recommend using Traveloka. Booking Hotel Kitanoya through Traveloka ensures you get competitive rates and a hassle-free reservation process. Don't miss out on the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ready to plan your trip? Book budget hotels in Kansai with ease and explore flight options to complement your journey. Easily book domestic and international flights at low prices on Traveloka.

All facilities in Hotel Kitanoya

Bar, Cafe and Lounge Hotel Kitanoya
Bar, Cafe and Lounge
Entertainment Facility Hotel Kitanoya
Entertainment Facility
Common Space Hotel Kitanoya
Common Space
Exterior Hotel Kitanoya
Exterior
Others Hotel Kitanoya
Others

Things to Do

  • Garden
  • Spa
  • Library

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Kaiseki meal
  • Breakfast

General

  • Parking
  • Terrace

Hotel Services

  • Wedding service
  • Luggage storage

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Kitanoya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Kitanoya
29
Another facilities in Hotel Kitanoya
Garden, Spa, Library, Smoke-free area, Safety deposit box

Frequently asked question in Hotel Kitanoya

What are available facilities at Hotel Kitanoya?
There are top facilites at Hotel Kitanoya such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kitanoya?
The standard check-in time at Hotel Kitanoya is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Hotel Kitanoya provide breakfast?
Yes, Hotel Kitanoya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Kitanoya?
Hotel Kitanoya is a 3.5-star hotel.
How many rooms are available at Hotel Kitanoya?
Hotel Kitanoya has 29 rooms in total.
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More Reviews from Other Guests in Hotel Kitanoya

Overall Ratings & Reviews Hotel Kitanoya

Traveloka (2)
Other sources (93)
9.0
Exceptional
From 93 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Kitanoya

Number of reviews per page
20
40
Top reviews
Thomas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room. Friendly and helpful staff.
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We had a fabulous stay at Hotel Kitanoya. Everything was to perfection. The onsen has both indoor and outdoor baths. You can sit under a canopy of trees and enjoy nature! Our spacious room had a picture-perfect view of the bay. The food was stupendous. Fresh, varied, and yummy. The staff are very professional and pleasant. They did everything to make our stay wonderful. The location is just a 6-minute walk to the station, and the hotel also provides a shuttle. I didn't want to leave!
Read More
Richard
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We had a lovely stay at the hotel and the in room onsen was a real treat. The hotel is slightly out of town but no more than a 10 minute walk. The hotel itself is a little old fashioned but many of the hotel in this region seemed to be similar.
Guillaume
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Très bon hôtel proposant une superbe vue sur la mer avec la bande de terre et de pins! Le Onsen est très chouette donnant sur la forêt. Je recommande pour une nuit!
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

This was one of the highlights of our trip. The private onsen was really nice. The rooms were very spacious and it was an amazing and enjoyable experience.
Tonia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Wonderful onsen hotel very traditional feel to it. Beautiful room, not use to sleeping on traditional Japanese bed and pillow so not super comfortable for me but well worth the experience. Private onsen amazing. Great location easy to get to. Staff very friendly and helpful. Plenty of room for 4 adults
Jennifer
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Beautiful area. Very convenient to Amanohashidate train station. Room was spacious and clean. Staff were very helpful.
Erin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had a wonderful 2-night stay at kitanoya! The staffs were really friendly and helpful, services was top notch and the dinner was wonderful.
Kurt
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

We did not opt for the meal package so it’s possible we missed out on an amazing experience there but we did not miss out on the top level experience of the Kitanoya. Full Japanese ryokan room with the most luxurious 2 person open air granite ofuro I have ever seen let alone enjoyed with a delightful garden beyond. We chose this place to unwind from the crowds of Kyoto and we could not have made a better choice. Service was impecable. Can I give it a 6? The hotel matches the incomparable beauty and serenity of Amanohasidate. Arigato Hotel Kitanoya.
Read More
Alex
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We were unable to make it to the hotel. The trains were down due to a typhoon. While asking the staff if they could do any type of refund, they refused. The staff, decided to be firm in their refund policy. Even though a typhoon hitting and closing down the trains to get to the hotel. They should be more relaxed on policy when it is out of the costumers control more specifically when it comes to natural disasters.
Read More
Tongel
icon-with Partner
with Partner
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

A very pleasant stay and surprised that the rooms were so modern and well fitted with all the mod cons. Beds were very comfortable. Onsen facilities were very good. Location of the hotel was also good. Overall, a very good experience and I would recommend it to others.
Edward Zhen
icon-with Partner
with Partner
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

The hotel was very modern, clean, and the service was perfect. Staff were very attentive and helped us to reserve a restaurant. The only gripe was that the female’s onsen was not hot on one night. Male’s side was spectacular and I especially enjoyed the open air bath. Room-wise, it was extremely spacious and offered the perfect blend of traditional and modern with tatami mats and western style beds. For food, Do keep in mind that you need to inform the hotel staff 2 days before as they need some time to prepare. However, it was definitely worth it as the breakfast spread was scrumptious
Read More
Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Overall, it’s just an ok experience. The hot spring was pretty good. Comparing to the other hotels we stayed in Japan, our experience of this hotel’s service was below average. We checked in at around 5:30, most of the restaurants were closed at that time. The hotel gave us a map marked with some restaurants, but a note was printed “Please make your own reservation”. Come on, we don’t know Japanese and how could we make reservation? Is it really that hard for the hotel to provide help with making reservation? After checkin, it’s pretty late and a local who was so friendly and nice that helped us make the dinner reservation. At dinner time, the town was dead quiet and all the restaurants were closed by 6pm, or even earlier than that. We stayed there for 4 nights, tried to reserve dinners with the hotel, but the reply was they’re all booked, so no dinner at hotel. During our stay, finding restaurants for dinner was hard. Staying for 4 nights was a mistake.
Read More
Verified traveler
icon-with Friends
with Friends
8.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Overall the hotel is good clean and comfort room with 2 washbasins it was very convenient but less communication with guests as We did not know that our breakfast will be western style breakfast and about the shuttle schedule they also could not inform which we found it ourselves in the morning by the board they just put. Guests have to pay everything as charged on the arrival.
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

I find the heavily chlorinated lukewarm in room outdoor onsen bath very disappointing. When I booked the room, there was not an option to include dinner, hoping we could book when we arrive in early afternoon. However, the restaurant was fully booked, they could only us show the restaurants that are open in town, when we asked which one they would recommend most, they couldn’t tell us at all.
Read More
Lai Yi
icon-Family
Family
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

We enjoy the private bath and massage chair in our room very much. Room was spacious and comfortable. Staff was helpful and friendly. Dinner was excellent as the crab meal was delicious.
netter
6.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

The hotel, as with many other reviews, is a distance from the station. We walked abt 10mins to 15mins on the main road and up a slope before reaching. Great views, but a setback was that I ordered 2 vegetarian sets but all 4 sets were the same - not what I asked. I saw that other guests had more dishes and was slightly disappointed. The outdoor onsens were good.
Read More
tatsumi
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

施設は古い、ロケーションが中心地から離れているがシャトルバスサービスがない。 何よりスぢまりで@¥52000はこのレベルではあまりにも高すぎる。
Eri
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

天橋立まで少し歩きますが真夏や高齢でなければ大丈夫です。施設は綺麗でいい旅館という感じです。
kanako
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

観光地まで徒歩15分ほどあります。送迎はしてもらえたらなお良かったかも。お風呂のお湯は熱くて長く入れませんでした。でもラウンジもあり施設は良かったです。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Kitanoya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Kitanoya

Traveloka (2)
Other sources (93)
9.0
Exceptional
From 93 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Kitanoya

Number of reviews per page
20
40
Top reviews
Thomas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room. Friendly and helpful staff.
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We had a fabulous stay at Hotel Kitanoya. Everything was to perfection. The onsen has both indoor and outdoor baths. You can sit under a canopy of trees and enjoy nature! Our spacious room had a picture-perfect view of the bay. The food was stupendous. Fresh, varied, and yummy. The staff are very professional and pleasant. They did everything to make our stay wonderful. The location is just a 6-minute walk to the station, and the hotel also provides a shuttle. I didn't want to leave!
Read More
Richard
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We had a lovely stay at the hotel and the in room onsen was a real treat. The hotel is slightly out of town but no more than a 10 minute walk. The hotel itself is a little old fashioned but many of the hotel in this region seemed to be similar.
Guillaume
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Très bon hôtel proposant une superbe vue sur la mer avec la bande de terre et de pins! Le Onsen est très chouette donnant sur la forêt. Je recommande pour une nuit!
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

This was one of the highlights of our trip. The private onsen was really nice. The rooms were very spacious and it was an amazing and enjoyable experience.
Tonia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Wonderful onsen hotel very traditional feel to it. Beautiful room, not use to sleeping on traditional Japanese bed and pillow so not super comfortable for me but well worth the experience. Private onsen amazing. Great location easy to get to. Staff very friendly and helpful. Plenty of room for 4 adults
Jennifer
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Beautiful area. Very convenient to Amanohashidate train station. Room was spacious and clean. Staff were very helpful.
Erin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had a wonderful 2-night stay at kitanoya! The staffs were really friendly and helpful, services was top notch and the dinner was wonderful.
Kurt
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

We did not opt for the meal package so it’s possible we missed out on an amazing experience there but we did not miss out on the top level experience of the Kitanoya. Full Japanese ryokan room with the most luxurious 2 person open air granite ofuro I have ever seen let alone enjoyed with a delightful garden beyond. We chose this place to unwind from the crowds of Kyoto and we could not have made a better choice. Service was impecable. Can I give it a 6? The hotel matches the incomparable beauty and serenity of Amanohasidate. Arigato Hotel Kitanoya.
Read More
Alex
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We were unable to make it to the hotel. The trains were down due to a typhoon. While asking the staff if they could do any type of refund, they refused. The staff, decided to be firm in their refund policy. Even though a typhoon hitting and closing down the trains to get to the hotel. They should be more relaxed on policy when it is out of the costumers control more specifically when it comes to natural disasters.
Read More
Tongel
icon-with Partner
with Partner
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

A very pleasant stay and surprised that the rooms were so modern and well fitted with all the mod cons. Beds were very comfortable. Onsen facilities were very good. Location of the hotel was also good. Overall, a very good experience and I would recommend it to others.
Edward Zhen
icon-with Partner
with Partner
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

The hotel was very modern, clean, and the service was perfect. Staff were very attentive and helped us to reserve a restaurant. The only gripe was that the female’s onsen was not hot on one night. Male’s side was spectacular and I especially enjoyed the open air bath. Room-wise, it was extremely spacious and offered the perfect blend of traditional and modern with tatami mats and western style beds. For food, Do keep in mind that you need to inform the hotel staff 2 days before as they need some time to prepare. However, it was definitely worth it as the breakfast spread was scrumptious
Read More
Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Overall, it’s just an ok experience. The hot spring was pretty good. Comparing to the other hotels we stayed in Japan, our experience of this hotel’s service was below average. We checked in at around 5:30, most of the restaurants were closed at that time. The hotel gave us a map marked with some restaurants, but a note was printed “Please make your own reservation”. Come on, we don’t know Japanese and how could we make reservation? Is it really that hard for the hotel to provide help with making reservation? After checkin, it’s pretty late and a local who was so friendly and nice that helped us make the dinner reservation. At dinner time, the town was dead quiet and all the restaurants were closed by 6pm, or even earlier than that. We stayed there for 4 nights, tried to reserve dinners with the hotel, but the reply was they’re all booked, so no dinner at hotel. During our stay, finding restaurants for dinner was hard. Staying for 4 nights was a mistake.
Read More
Verified traveler
icon-with Friends
with Friends
8.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Overall the hotel is good clean and comfort room with 2 washbasins it was very convenient but less communication with guests as We did not know that our breakfast will be western style breakfast and about the shuttle schedule they also could not inform which we found it ourselves in the morning by the board they just put. Guests have to pay everything as charged on the arrival.
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

I find the heavily chlorinated lukewarm in room outdoor onsen bath very disappointing. When I booked the room, there was not an option to include dinner, hoping we could book when we arrive in early afternoon. However, the restaurant was fully booked, they could only us show the restaurants that are open in town, when we asked which one they would recommend most, they couldn’t tell us at all.
Read More
Lai Yi
icon-Family
Family
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

We enjoy the private bath and massage chair in our room very much. Room was spacious and comfortable. Staff was helpful and friendly. Dinner was excellent as the crab meal was delicious.
netter
6.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

The hotel, as with many other reviews, is a distance from the station. We walked abt 10mins to 15mins on the main road and up a slope before reaching. Great views, but a setback was that I ordered 2 vegetarian sets but all 4 sets were the same - not what I asked. I saw that other guests had more dishes and was slightly disappointed. The outdoor onsens were good.
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tatsumi
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

施設は古い、ロケーションが中心地から離れているがシャトルバスサービスがない。 何よりスぢまりで@¥52000はこのレベルではあまりにも高すぎる。
Eri
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

天橋立まで少し歩きますが真夏や高齢でなければ大丈夫です。施設は綺麗でいい旅館という感じです。
kanako
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

観光地まで徒歩15分ほどあります。送迎はしてもらえたらなお良かったかも。お風呂のお湯は熱くて長く入れませんでした。でもラウンジもあり施設は良かったです。
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