Hotel Monterey Grasmere Osaka

Clean room and amenities were all provided and refilled

Very nice and clean hotel with direct access to train station and 5 minutes walking from dotonbori

Room was dated but nice and clean. I left my fitness ring in room and when I tried to contact regarding it it took 3 days and 2 emails to get a response. And then they said they didn't have it. My own fault but sucks.

Convenient spot, great reception floor, lovely breakfast room!

The room was beautiful and we loved the location!

Staff always helpful and service provided. Only request is that I wish the lighting in the rooms were brighter…the yellow lighting is very dated and makes the room feel dark.

Breakfast was excellent - plenty of options. Rooms clean, amenities provided. Would be nice if shower went hotter. Probably could do with a refresh of room decor and furniture soon. Only 2 pin power and no USB charging available.

Staff were very helpful and professional. Rooms were clean

That is the second time I stay in this hotel. The size of the room is good enough for opening two suitcases.

This hotel was perfect! Cleanliness was unmatched. The front desk staff we encountered all spoke English well and were very kind and helpful. We chose the room with the queen bed and the room itself was quite spacious with a gorgeous view facing Dotonbori. I will note that there are two sets of elevators you’ll have to catch —one from the ground level to the 22nd where the reception is and another to the rooms. We never had to wait long for a lift since I think there were at least 4 elevators but it couldve been a slow season. The hotel is situated in a fairly quiet area and even with the expressway below our room, the nights were quiet. A big bonus was the hotel was not overly heated! In our past visits to other areas in Japan in colder months, the rooms would be uncomfortably hot but that was not the case here. We visited in mid January. Location was great for our needs. It’s literally across the street from the OCAT bus terminal, which was very convenient since our transport to/from airport was through Airport Limo Bus. There’s a Family Mart on the basement level (closed Sundays) but in the same bldg is a full size grocery store, mini natural food shop, cosmetics shop, a huge DCM home goods shop and a CanDo 100Y shop. 10 min walk to Dotonbori, 15 min walk to Koromon Market and 20 min walk to Shinsekai. Namba Stn and Namba Walk is right underneath and it was a 20 min cab ride to Shin Osaka and Osaka Stn. If in Namba, we would stay again!

The property overall exceeded our expectation. The breakfast service/selections was great and had a wide variety of food. Overall staff friendliness and service was outstanding. Will definitely consider staying here again in the future and highly recommend to anyone who wants to be near the bustling Dotonbori area!

Room was nice and clean. The towels were also changed everyday even when I did not asked. Staff was polite and helpful. It is walking distances to Dotonbori and train station.

Room was clean, staff was courteous and the breakfast was good

Came early around 11am, wasnt able to check in early unless i paid ¥2000 per hour. The last hotel i stayed at let me check in early at that time. Anyways at least they held my bags until check in at 3pm. Entering hotel is akward, you have to take elevator to 22nd floor to reach the reception. Then take another elevator to the rooms. The place seems nice but outdated, its clean like any japanese hotel should be. The view was obstructed by pillars outside the window and a balcony like space (which you cannot enter). The location is central which is why i chose it. Theres this strange european/brittish motif throughout and a wedding chapel looking building inside, i think they should ditch that look and go for a contemporary modern osaka vibe, the breakfast was pricey at ¥4500 but it had nice views and a wide variety of food. Overall i probably would have paid a bit more for a nicer newer hotel elsewhere in osaka.

Room space was good but recommendation is to separate bathroom. shower, and washing areas. Very inconvenient if 3 adults are in the room

Good location and if you book the right room, it is excellent.

Room was very clean. Staff were very helpful. Check in was fast.

Staff was friendly and very accommodating, room was clean and comfortable and the breakfast buffet was exceptional.

Everything was superb!

Clean and good service.