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Hotel Siena
Hotels
7.2
/10
Pleasant
273 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
I like it being quite., i have a hard time on door knob😅 its hard to lock, and unlock😅 but i love thier service and hospitality to their guest😊👌
Didi P
10.0
/ 10
Got a good rest. The bed is the best, my preference. A bit hard to find the location from Shinjuku station. You have to follow the map.
Mehran
10.0
/ 10
Spacious room, friendly staff, quiet and comfortable room, in a nice location of the city.
In the Area
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2-22-1 Kabukicho, Tokyo, Shinjuku, Kanto, Japan, 160-0021
Main Facilities
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Elevator
WiFi
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Available Room Types in Hotel Siena
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What's around Hotel Siena
2-22-1 Kabukicho, Tokyo, Shinjuku, Kanto, Japan, 160-0021
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Location
Staying at Hotel Siena is a good choice when you are visiting Shinjuku.
About Hotel Siena
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Siena.
With all facilities offered, Hotel Siena is the right place to stay.
All facilities in Hotel Siena
Others
Public Facilities
- Others
- Elevator
Hotel Services
- Luggage storage
- Front desk
Nearby Facilities
- Grocery
- Hair salon
Connectivity
- Free WiFi
General
- Smoking area
Accommodation Policy & General Information in Hotel Siena
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a smoke detector
The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Available rooms at Hotel Siena | 83 |
Number of floors in Hotel Siena | 10 |
Another facilities in Hotel Siena | Others, Luggage storage, Front desk, Grocery, Hair salon |
Frequently asked question in Hotel Siena
What are available facilities at Hotel Siena?
There are top facilites at Hotel Siena such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Siena?
The standard check-in time at Hotel Siena is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Siena?
Hotel Siena is a 3.0-star hotel.
How many floors does Hotel Siena have?
Hotel Siena has 10 floors.
How many rooms are available at Hotel Siena?
Hotel Siena has 83 rooms in total.
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More Reviews from Other Guests in Hotel Siena
Overall Ratings & Reviews Hotel Siena
Traveloka (9)
Other sources (264)
7.2
Pleasant
From 264 reviews
Cleanliness
7.0
Room Comfort
7.2
Location
7.4
Service and Facilites
7.4
Sort by
Most Relevant
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Traveler Reviews Hotel Siena
Number of reviews per page
20
40
Top reviews
Michael
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nothing great just an ordinary hotel room. A bit outdated and smelled of cigarettes. They did have a air filter unit in the room but the filters needed cleaning so it wasn’t very effective.
Mei kee
Leisure
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Mattress was very warn and it was covered with blotches of blood on it and torn. the cleaners forgot to clean my room. I did complain to the receptionist and was informed I can change to a similar room but she said the condition of the mattress will be the same. As for the Staines on the mattress I was informed it was detergent, I’ve never seed red looking detergent. I will not recommend this hotel. Staff were pleasant and location was fine. This is 2 stars hotel, not 3. It was also father pricy, I’ve booked into another hotel for less money and it was fantastic 3 stars but should be 4 stars. I would not like my details on your review this is for the manager to make positive changes to the hotel In future.
Read More
Alexandrea
Friends and Family
4.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The rooms as well as the entire hotel smelled severely. The walls and furniture had tobacco staining, burn marks, and holes. The bathtub took so long to drain; but the time you were done with a 5-7min shower the water level was to your calves. I would not recommend this hotel ever. You also have to return your physical key to the check in countwr any time you want to leave the hotel. The lobby of the hotel was nice but that was about it.
Read More
Verified traveler
2.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Place was conveniently located in Shinjuku, though prolly near the red light. The problem with the room is that it's smells like cigarettes even when it is non-smoking. Also, blanket is very thin cloth. . I have to get my own blanket. It is cheap though but will prolly just book other hotels next time. They don't have luggage service to airport btw if you are looking for that too
Read More
Lee
Leisure
4.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Room smelled like cigarettes. Strong cigarettes. You can hear everything outside and in the hallways and other rooms. You have to leave the keys at the desk everytime you had to go out. Staff spoke little english. It's a 13 minute walk to the station that connects to the JY Yamanote line.
I stayed at a hotel in Kyoto for a lesser price and the room, ameneties, and service was so much more superior. Not worth the price.
Read More
Andy
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Great value for the price.
Verified traveler
Leisure
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
I like it being quite., i have a hard time on door knob😅 its hard to lock, and unlock😅 but i love thier service and hospitality to their guest😊👌
Stephen
6.0
/10
Reviewed 309 week(s) ago
Hotels.com verified review
Hotel was in a good location not far from Station room was abit small though.
Stephen
8.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
We only stayed one night but the room was nice. Hotel was expensive but so is everything else in Tokyo.
Mike
8.0
/10
Reviewed 341 week(s) ago
Hotels.com verified review
Good value hotel, great location only a few minutes from JR station , though in the night club area the room was quiet enough.
Comfortable size for two good size bathroom and clean...many dining and shopping options all around ...
Randall
8.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
Could use A/C in the room, yet was quiet enough at night, leaving window open.
Verified traveler
6.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
Location was reasonable but hotel pretty run down
RL
Leisure with Partner
6.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
It was okay. Staff were pleasant, but my room smelled of smoke despite being non-smoking, but I suppose that is to be expected. I had to air it out the first night when it was ridiculously loud outside. Police with megaphones came around telling people to go home at around 4am. Very close to the red light district and very accessible to the rest of Shinjuku.
Read More
Jason
2.0
/10
Reviewed 419 week(s) ago
Expedia Group verified review
Place reeks of cigarettes, all the rooms are “smoking rooms”. Fabreeze won’t even cover the smell up. The place is very dated and run down. Stains on the furniture and very dusty. Spend the extra money and go elsewhere!
Jenice
8.0
/10
Reviewed 472 week(s) ago
Hotels.com verified review
Room was larger than most Japanese hotel rooms with a nice kING size bed. Overall comfortable and a nice quiet get away from the busy shinjuju streets. Area around the hotel always busy with plenty to see and do.
Manvir
2.0
/10
Reviewed 477 week(s) ago
Hotels.com verified review
uncomfortable, dirty, aged, very poor wifi
smith
10.0
/10
Reviewed 577 week(s) ago
Expedia Group verified review
Good and nice location for everything. Especially food and night life
Verified traveler
2.0
/10
Reviewed 603 week(s) ago
Expedia Group verified review
not what we expected of a mid city hotel rated 3.5
Moses-XU
6.0
/10
Reviewed 608 week(s) ago
Hotels.com verified review
Never expect it is a fantastic hotel. But it just average for all, and it worth for what i paid. Consider in a convenient location, 8-10 minutes walks distance from the Higashi-shinjuku station(Toei Oedo Line) and about the same distance from the Shinjuku station(inter-change). If you just need an accommodation, may consider it. The location consider a downtown, so is quite happening even the late night. One interest thing is the hotel provided a small coffee machine, that is what my friends love it so much as they enjoy coffee very much! (i have stayed with a 5 stars hotel in tokyo but without this fantastic device)
Read More
Verified traveler
8.0
/10
Reviewed 613 week(s) ago
Hotels.com verified review
Overall pretty great hotel just that the whole hotel is smoking hotel and if you are a non smoker u will be smelling quite a bit of smoke when u enter the rooms. They provide febreeze in every room so basically u will have to empty 1/3 of it when u want the room smoke smell-free.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Siena
Traveloka (9)
Other sources (264)
7.2
Pleasant
From 264 reviews
Cleanliness
7.0
Room Comfort
7.2
Location
7.4
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Siena
Number of reviews per page
20
40
Top reviews
Michael
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nothing great just an ordinary hotel room. A bit outdated and smelled of cigarettes. They did have a air filter unit in the room but the filters needed cleaning so it wasn’t very effective.
Mei kee
Leisure
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Mattress was very warn and it was covered with blotches of blood on it and torn. the cleaners forgot to clean my room. I did complain to the receptionist and was informed I can change to a similar room but she said the condition of the mattress will be the same. As for the Staines on the mattress I was informed it was detergent, I’ve never seed red looking detergent. I will not recommend this hotel. Staff were pleasant and location was fine. This is 2 stars hotel, not 3. It was also father pricy, I’ve booked into another hotel for less money and it was fantastic 3 stars but should be 4 stars. I would not like my details on your review this is for the manager to make positive changes to the hotel In future.
Read More
Alexandrea
Friends and Family
4.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The rooms as well as the entire hotel smelled severely. The walls and furniture had tobacco staining, burn marks, and holes. The bathtub took so long to drain; but the time you were done with a 5-7min shower the water level was to your calves. I would not recommend this hotel ever. You also have to return your physical key to the check in countwr any time you want to leave the hotel. The lobby of the hotel was nice but that was about it.
Read More
Verified traveler
2.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Place was conveniently located in Shinjuku, though prolly near the red light. The problem with the room is that it's smells like cigarettes even when it is non-smoking. Also, blanket is very thin cloth. . I have to get my own blanket. It is cheap though but will prolly just book other hotels next time. They don't have luggage service to airport btw if you are looking for that too
Read More
Lee
Leisure
4.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Room smelled like cigarettes. Strong cigarettes. You can hear everything outside and in the hallways and other rooms. You have to leave the keys at the desk everytime you had to go out. Staff spoke little english. It's a 13 minute walk to the station that connects to the JY Yamanote line.
I stayed at a hotel in Kyoto for a lesser price and the room, ameneties, and service was so much more superior. Not worth the price.
Read More
Andy
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Great value for the price.
Verified traveler
Leisure
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
I like it being quite., i have a hard time on door knob😅 its hard to lock, and unlock😅 but i love thier service and hospitality to their guest😊👌
Stephen
6.0
/10
Reviewed 309 week(s) ago
Hotels.com verified review
Hotel was in a good location not far from Station room was abit small though.
Stephen
8.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
We only stayed one night but the room was nice. Hotel was expensive but so is everything else in Tokyo.
Mike
8.0
/10
Reviewed 341 week(s) ago
Hotels.com verified review
Good value hotel, great location only a few minutes from JR station , though in the night club area the room was quiet enough.
Comfortable size for two good size bathroom and clean...many dining and shopping options all around ...
Randall
8.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
Could use A/C in the room, yet was quiet enough at night, leaving window open.
Verified traveler
6.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
Location was reasonable but hotel pretty run down
RL
Leisure with Partner
6.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
It was okay. Staff were pleasant, but my room smelled of smoke despite being non-smoking, but I suppose that is to be expected. I had to air it out the first night when it was ridiculously loud outside. Police with megaphones came around telling people to go home at around 4am. Very close to the red light district and very accessible to the rest of Shinjuku.
Read More
Jason
2.0
/10
Reviewed 419 week(s) ago
Expedia Group verified review
Place reeks of cigarettes, all the rooms are “smoking rooms”. Fabreeze won’t even cover the smell up. The place is very dated and run down. Stains on the furniture and very dusty. Spend the extra money and go elsewhere!
Jenice
8.0
/10
Reviewed 472 week(s) ago
Hotels.com verified review
Room was larger than most Japanese hotel rooms with a nice kING size bed. Overall comfortable and a nice quiet get away from the busy shinjuju streets. Area around the hotel always busy with plenty to see and do.
Manvir
2.0
/10
Reviewed 477 week(s) ago
Hotels.com verified review
uncomfortable, dirty, aged, very poor wifi
smith
10.0
/10
Reviewed 577 week(s) ago
Expedia Group verified review
Good and nice location for everything. Especially food and night life
Verified traveler
2.0
/10
Reviewed 603 week(s) ago
Expedia Group verified review
not what we expected of a mid city hotel rated 3.5
Moses-XU
6.0
/10
Reviewed 608 week(s) ago
Hotels.com verified review
Never expect it is a fantastic hotel. But it just average for all, and it worth for what i paid. Consider in a convenient location, 8-10 minutes walks distance from the Higashi-shinjuku station(Toei Oedo Line) and about the same distance from the Shinjuku station(inter-change). If you just need an accommodation, may consider it. The location consider a downtown, so is quite happening even the late night. One interest thing is the hotel provided a small coffee machine, that is what my friends love it so much as they enjoy coffee very much! (i have stayed with a 5 stars hotel in tokyo but without this fantastic device)
Read More
Verified traveler
8.0
/10
Reviewed 613 week(s) ago
Hotels.com verified review
Overall pretty great hotel just that the whole hotel is smoking hotel and if you are a non smoker u will be smelling quite a bit of smoke when u enter the rooms. They provide febreeze in every room so basically u will have to empty 1/3 of it when u want the room smoke smell-free.
Number of reviews per page
20
40