Hotel Sunshine Kinugawa

Hotels
8.6
/10
Very Good
560 reviews

What Guests Say About Their Stay

LENIWATY

10.0
/ 10
A good place to relax and enjoy japanese bedroom. onsen was awesome. behind hotel is kinugawa river and there is bridge to cross the river, to climb up the mountain. hotel a bit old, but well maintain. reserve hotel with dinner is a must, or you can order in the morning. eat until you full. enjoy ice cream in the cafe with autumn leaves view to complete your stay. there is a small playground and game machines, bring your children doesn't matter. my children enjoy it. and meet up with indonesia worker in the restaurants, a great welcome in other country. thanks for the warm services.

Ephraim

10.0
/ 10
I want to start this review off by saying, I WILL be back. My stay at this hotel was almost dreamlike. It's something that I don't want to forget. The room was prepared perfectly, and the service was a 10/10. The breakfasts dinners that were prepared were unique and delicious all around. The staff was kind. I think this hotel and the surrounding town were the perfect getaway from the fast city life. It really gave me time to relax

Tak Hang

10.0
/ 10
Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious

Katherine

10.0
/ 10
Everything was excellent. Only one suggestion, maybe add a coffee machine in the lobby.
In the Area
See Map
1437-1 Kinugawa Onsen OharaTochigi, Tochigi, Nikko-shi, Kanto, Japan, 321-2522

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Sunshine Kinugawa is located in area / city Nikko-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Sunshine Kinugawa

1437-1 Kinugawa Onsen OharaTochigi, Tochigi, Nikko-shi, Kanto, Japan, 321-2522
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Lobby Hotel Sunshine Kinugawa
Lobby 2 Hotel Sunshine Kinugawa

Discover More About Hotel Sunshine Kinugawa

Hotel Sunshine Kinugawa: Your Gateway to Kanto's Enchanting Beauty

Discover the charm and comfort of Hotel Sunshine Kinugawa, a premier accommodation nestled in the heart of Kanto, Japan. This inviting hotel offers a perfect blend of modern amenities and traditional Japanese hospitality, making it an ideal choice for travelers seeking a memorable experience. Whether you're planning a romantic getaway, a family vacation, or a solo adventure, Hotel Sunshine Kinugawa promises a delightful stay with its excellent service and prime location. Room rates at Hotel Sunshine Kinugawa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Sunshine Kinugawa Location

Hotel Sunshine Kinugawa is conveniently situated in the picturesque Kinugawa Onsen area of Nikko City, Tochigi Prefecture. Located approximately 150 kilometers north of Tokyo, this serene mountain resort town is renowned for its natural beauty and therapeutic hot springs. The hotel is easily accessible, with the nearest major transit hub being Kinugawa-Onsen Station, just a short 5-minute walk away. This proximity to the station makes it incredibly convenient for guests arriving by train, particularly those traveling from Tokyo via the Tobu Railway. The atmosphere surrounding Hotel Sunshine Kinugawa is one of tranquility and natural splendor, offering a peaceful escape from the hustle and bustle of city life. Guests can enjoy the crisp mountain air and the soothing sounds of the nearby river, creating an idyllic setting for relaxation and rejuvenation.

Hotel Sunshine Kinugawa Facilities & Services

Facilities for guests at Hotel Sunshine Kinugawa are designed to ensure a comfortable and enjoyable stay for everyone. The hotel boasts a range of amenities catering to both leisure and relaxation.
  • A refreshing indoor swimming pool, perfect for a dip regardless of the weather. Operating hours are from 9:00 AM to 9:00 PM, with no additional fees for in-house guests.
  • A relaxing onsen (hot spring bath) facility, offering a traditional Japanese bathing experience. Open daily from 6:00 AM to 11:00 PM, with access included in your room rate.
  • A dedicated children's play area, providing entertainment for younger guests. Available from 10:00 AM to 6:00 PM, free of charge.
  • Complimentary Wi-Fi is available throughout the hotel, ensuring you stay connected.
  • On-site parking is available for guests with private vehicles, free of charge.
  • A souvenir shop offering local crafts and snacks. Open from 8:00 AM to 8:00 PM.

Hotel Sunshine Kinugawa Room Types

Hotel Sunshine Kinugawa offers a diverse selection of room types to suit every traveler's needs and preferences. The room types of Hotel Sunshine Kinugawa are designed with comfort and convenience in mind, ensuring a pleasant stay.
  • Standard Twin Room:

    These comfortable rooms feature two single beds and offer a pleasant view of the surrounding gardens. Available as non-smoking only.
  • Deluxe Double Room:

    A spacious room with a large double bed, ideal for couples. Some Deluxe Double Rooms come with a bathtub for added relaxation. Available in smoking and non-smoking options.
  • Japanese-Style Room (Tatami Room):

    Experience traditional Japanese living in these rooms featuring tatami mats and futon bedding. These rooms offer a unique cultural immersion and typically do not have a bathtub within the room itself, but access to the onsen is readily available. Available as non-smoking only.
  • Family Room:

    Designed to accommodate larger groups or families, these rooms offer ample space and can be configured with a combination of beds and futons. Some Family Rooms include a bathtub. Available in smoking and non-smoking options.
Please note that Hotel Sunshine Kinugawa does not currently offer pet-friendly rooms.

Hotel Sunshine Kinugawa Dining & Restaurants

Savor a delightful culinary journey at Hotel Sunshine Kinugawa, where a variety of dining options await to tantalize your taste buds. The hotel prides itself on offering delicious meals that complement your stay.
  • "Hana" Restaurant:

    This is the hotel's main dining hall, offering a sumptuous buffet breakfast and dinner. The buffet features a wide array of Japanese and Western dishes, including fresh seafood, local Tochigi specialties, and a selection of desserts. Estimated price per person for dinner is PHP 2,500. Operating hours for breakfast are from 7:00 AM to 9:30 AM, and for dinner from 6:00 PM to 9:00 PM.
  • "Sora" Cafe & Bar:

    Located on the top floor, this cozy cafe and bar offers light snacks, beverages, and stunning panoramic views of the Kinugawa valley. It's the perfect spot to unwind with a drink in the evening. Estimated price for a drink is PHP 800. Operating hours are from 11:00 AM to 10:00 PM.

Hotel Sunshine Kinugawa Nearby Attractions and Activities

The area surrounding Hotel Sunshine Kinugawa is rich with natural beauty and cultural attractions, offering plenty of opportunities for exploration and adventure.
  • Tobu World Square:

    A unique theme park featuring meticulously crafted 1/25th scale replicas of famous buildings and landmarks from around the world. It's a fascinating journey through global architecture.
  • Kinugawa River Cruise:

    Enjoy a scenic boat ride down the Kinugawa River, offering breathtaking views of the surrounding gorges and lush forests, especially beautiful during autumn foliage season.
  • Edo Wonderland Nikko Edomura:

    Step back in time at this historical theme park that recreates a town from the Edo period. Visitors can experience samurai shows, ninja performances, and traditional crafts.
  • Nikko Toshogu Shrine:

    A UNESCO World Heritage site, this opulent shrine is the mausoleum of Tokugawa Ieyasu, the founder of the Tokugawa shogunate. It's renowned for its intricate carvings and stunning architecture.
  • Lake Chuzenji:

    A beautiful crater lake located at a higher elevation, offering stunning natural scenery, hiking trails, and the impressive Kegon Falls nearby.
If you are looking for other activities around Hotel Sunshine Kinugawa, check out the best deals on Traveloka: Recommended activities in Nikko!

How to Get to Hotel Sunshine Kinugawa from the Airport

Getting to Hotel Sunshine Kinugawa from the nearest major airports is a straightforward process, with several convenient options available. Understanding how to get to Hotel Sunshine Kinugawa will ensure a smooth start to your vacation.
  • From Narita International Airport (NRT) or Haneda Airport (HND) to Tokyo Station:

    Take the Narita Express or Limousine Bus from Narita, or the Keikyu Line or Limousine Bus from Haneda to Tokyo Station. The journey takes approximately 1 to 1.5 hours and costs around PHP 2,500 to PHP 3,500.
  • From Tokyo Station to Kinugawa-Onsen Station:

    From Tokyo Station, take the JR Tohoku Shinkansen (bullet train) to Utsunomiya Station, then transfer to the JR Nikko Line for Kinugawa-Onsen Station. Alternatively, you can take a direct Tobu Railway "Kinugawa" limited express train from Asakusa Station in Tokyo directly to Kinugawa-Onsen Station. The Shinkansen route takes about 2 hours and costs approximately PHP 4,000. The Tobu limited express is more direct and takes about 2 hours, costing around PHP 3,000.
  • From Kinugawa-Onsen Station to Hotel Sunshine Kinugawa:

    The hotel is a mere 5-minute walk from Kinugawa-Onsen Station, making it incredibly accessible upon arrival.
  • Airport Transfer Service of Hotel Sunshine Kinugawa:

    While the hotel does not offer a direct private airport transfer service from NRT or HND, they can assist in arranging private car services from major train stations like Utsunomiya or Nikko upon request. These services would be at an additional cost, typically ranging from PHP 10,000 to PHP 20,000 depending on the pickup point and vehicle type. For convenience, consider booking airport transfer services through Traveloka for your journey to Tokyo Station.

Summary of Why You Should Choose to Stay at Hotel Sunshine Kinugawa

Hotel Sunshine Kinugawa stands out as an exceptional choice for your Kanto adventure, offering a perfect blend of comfort, convenience, and authentic Japanese charm. With its prime location, comprehensive facilities, and welcoming atmosphere, it promises an unforgettable experience.
  • Prime Location:

    Situated in the serene Kinugawa Onsen area, offering easy access to natural beauty and local attractions, with Kinugawa-Onsen Station just a short walk away.
  • Comfortable Accommodations:

    A variety of room types are available, catering to different needs, from standard twin rooms to spacious family rooms, ensuring a restful stay.
  • Excellent Facilities:

    Enjoy amenities such as an indoor swimming pool, traditional onsen, and a children's play area, designed for relaxation and entertainment.
  • Delicious Dining:

    Savor a wide range of Japanese and international dishes at the on-site restaurant, with options to suit every palate.
  • Exceptional Value:

    Room rates are competitive, and the TRAVELOKA new user promotion offers an additional discount, making your stay even more affordable.
Discover the best Room availability at Hotel Sunshine Kinugawa and start planning your trip. For a seamless Booking Hotel Sunshine Kinugawa experience, visit Traveloka.

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All facilities in Hotel Sunshine Kinugawa

Bar, Cafe and Lounge Hotel Sunshine Kinugawa
Bar, Cafe and Lounge
Swimming Pool Hotel Sunshine Kinugawa
Swimming Pool
Entertainment Facility Hotel Sunshine Kinugawa
Entertainment Facility
Functional Hall Hotel Sunshine Kinugawa
Functional Hall
Common Space Hotel Sunshine Kinugawa
Common Space

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Karaoke
  • Garden
  • Sauna

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Sunshine Kinugawa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Unicode Support true
  • Rollaway bed fee: JPY 2700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Hotel Sunshine Kinugawa
117
Number of floors in Hotel Sunshine Kinugawa
1
Another facilities in Hotel Sunshine Kinugawa
Banquet, Ballroom, Smoking area, Parking, Terrace

Frequently asked question in Hotel Sunshine Kinugawa

What are available facilities at Hotel Sunshine Kinugawa?
There are top facilites at Hotel Sunshine Kinugawa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Sunshine Kinugawa?
The standard check-in time at Hotel Sunshine Kinugawa is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Sunshine Kinugawa?
Hotel Sunshine Kinugawa is a 3.5-star hotel.
How many floors does Hotel Sunshine Kinugawa have?
Hotel Sunshine Kinugawa has 1 floors.
How many rooms are available at Hotel Sunshine Kinugawa?
Hotel Sunshine Kinugawa has 117 rooms in total.
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More Reviews from Other Guests in Hotel Sunshine Kinugawa

8.6
Very Good
From 555 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sunshine Kinugawa

Number of reviews per page
20
40
Top reviews
Eleanor
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room little dated but extremely spacious, and very clean. Only comment is lack of USB port. Buffet was adequate but missing the ‘wow’ factor. Property was little far from train station, I think it would be much convenient if the shuttle will bring guess back to hotel instead of just one way to the train station.
Ephraim
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I want to start this review off by saying, I WILL be back. My stay at this hotel was almost dreamlike. It's something that I don't want to forget. The room was prepared perfectly, and the service was a 10/10. The breakfasts dinners that were prepared were unique and delicious all around. The staff was kind. I think this hotel and the surrounding town were the perfect getaway from the fast city life. It really gave me time to relax
Read More
Kohei
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room is spotless. There are very wide variety of foods in buffet breakfast. High hospitality.
Shirley
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Stayed 6 nights in a traditional Japanese room with tatami mats in early to mid-November. Location and views were good. Very limited dining options in area. Onsen was good. Cons: room did not have any heat, it was cold in the room and supposedly a heater was available but to be honest that seemed like a fire hazard. The floor futon and blankets provided were warm. Hotel did not provide in room coffee so we bought our own along with coffee mugs. Very old room, bathroom floors creaked and the small chairs and table provided showed their age. Oddly, we received room service the first night but never again—fresh towels, tea packets and snacks were left on a table outside the room for 5 nights which meant our room was not vacuumed or cleaned. We vacated the room each day from 8 am-3 pm. We let the front desk know it was okay to enter the room but to no avail. Room pictures deceptive, maybe it was just the floor or particular room we were given. Nice front desk staff.
Read More
Tak Hang
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious
Angela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great public bath. Awesome location.
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Everything was excellent. Only one suggestion, maybe add a coffee machine in the lobby.
Justin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This place was amazing! The half board dinner was incredible, the location was stunning. The mineral hot spring was just what I needed after days of traveling. Would absolutely recommend this spot to anyone and can’t wait to come back!
Bahar
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean
gerard
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The spa was efficiently run. It was a good family hotel which catered for children with acivities for them to do. It had been built in the 1970s and is in need of an upgrade. They over relied on disposable plastic items.
Saeko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.
GANCHIMEG
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good service
Mercedes
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great place with onsen. Nice view and area. The kaiseki dinner was not great, recommend them to increase the quality of the food and decrease the quantity
Gary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return!
Lindsey
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.
Read More
Joseph
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip
Verified traveler
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Over the food was nice, with great variety. The washroom has a sew smell. I booked the stay for a birthday and was disappointed they were do not have any special accommodation available even though I was willing to pay extra for. The onsen was only so-so.
Victor Han Yong
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

.
Lily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Sunshine Kinugawa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 555 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sunshine Kinugawa

Number of reviews per page
20
40
Top reviews
Eleanor
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room little dated but extremely spacious, and very clean. Only comment is lack of USB port. Buffet was adequate but missing the ‘wow’ factor. Property was little far from train station, I think it would be much convenient if the shuttle will bring guess back to hotel instead of just one way to the train station.
Ephraim
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I want to start this review off by saying, I WILL be back. My stay at this hotel was almost dreamlike. It's something that I don't want to forget. The room was prepared perfectly, and the service was a 10/10. The breakfasts dinners that were prepared were unique and delicious all around. The staff was kind. I think this hotel and the surrounding town were the perfect getaway from the fast city life. It really gave me time to relax
Read More
Kohei
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room is spotless. There are very wide variety of foods in buffet breakfast. High hospitality.
Shirley
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Stayed 6 nights in a traditional Japanese room with tatami mats in early to mid-November. Location and views were good. Very limited dining options in area. Onsen was good. Cons: room did not have any heat, it was cold in the room and supposedly a heater was available but to be honest that seemed like a fire hazard. The floor futon and blankets provided were warm. Hotel did not provide in room coffee so we bought our own along with coffee mugs. Very old room, bathroom floors creaked and the small chairs and table provided showed their age. Oddly, we received room service the first night but never again—fresh towels, tea packets and snacks were left on a table outside the room for 5 nights which meant our room was not vacuumed or cleaned. We vacated the room each day from 8 am-3 pm. We let the front desk know it was okay to enter the room but to no avail. Room pictures deceptive, maybe it was just the floor or particular room we were given. Nice front desk staff.
Read More
Tak Hang
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious
Angela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great public bath. Awesome location.
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Everything was excellent. Only one suggestion, maybe add a coffee machine in the lobby.
Justin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This place was amazing! The half board dinner was incredible, the location was stunning. The mineral hot spring was just what I needed after days of traveling. Would absolutely recommend this spot to anyone and can’t wait to come back!
Bahar
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean
gerard
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The spa was efficiently run. It was a good family hotel which catered for children with acivities for them to do. It had been built in the 1970s and is in need of an upgrade. They over relied on disposable plastic items.
Saeko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.
GANCHIMEG
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good service
Mercedes
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great place with onsen. Nice view and area. The kaiseki dinner was not great, recommend them to increase the quality of the food and decrease the quantity
Gary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return!
Lindsey
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.
Read More
Joseph
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip
Verified traveler
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Over the food was nice, with great variety. The washroom has a sew smell. I booked the stay for a birthday and was disappointed they were do not have any special accommodation available even though I was willing to pay extra for. The onsen was only so-so.
Victor Han Yong
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

.
Lily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again!
Read More
Number of reviews per page
20
40