Hotel Sunshine Kinugawa

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8.6
/10
Very Good
581 reviews

What Guests Say About Their Stay

LENIWATY

10.0
/ 10
A good place to relax and enjoy japanese bedroom. onsen was awesome. behind hotel is kinugawa river and there is bridge to cross the river, to climb up the mountain. hotel a bit old, but well maintain. reserve hotel with dinner is a must, or you can order in the morning. eat until you full. enjoy ice cream in the cafe with autumn leaves view to complete your stay. there is a small playground and game machines, bring your children doesn't matter. my children enjoy it. and meet up with indonesia worker in the restaurants, a great welcome in other country. thanks for the warm services.

Deanne

10.0
/ 10
I loved the private onsen and the ryokan stay. The buffet was also excellent. The hotel provides yukata robes to wear while you’re walking around the hotel. We also had a great view of the suspension bridge from my room.

Ephraim

10.0
/ 10
I want to start this review off by saying, I WILL be back. My stay at this hotel was almost dreamlike. It's something that I don't want to forget. The room was prepared perfectly, and the service was a 10/10. The breakfasts dinners that were prepared were unique and delicious all around. The staff was kind. I think this hotel and the surrounding town were the perfect getaway from the fast city life. It really gave me time to relax

Tak Hang

10.0
/ 10
Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious
In the Area
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1437-1 Kinugawa Onsen OharaTochigi, Tochigi, Nikko, Kanto, Japan, 321-2522

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Sunshine Kinugawa is located in area / city Nikko. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Sunshine Kinugawa

1437-1 Kinugawa Onsen OharaTochigi, Tochigi, Nikko, Kanto, Japan, 321-2522
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Hotel Sunshine Kinugawa Rates per Night

Hotel Sunshine Kinugawa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Sunshine Kinugawa hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Sunshine Kinugawa Location & Address

Hotel Sunshine Kinugawa is located at 鬼怒川温泉大原 1437-1, 栃木, 日光市, 関東, 日本, 321-2522. It's situated in the Kinugawa Onsen area of Japan, renowned for its stunning natural beauty and relaxing hot springs. The hotel is approximately 3 km from the Kinugawa Onsen city center.

How to go to Hotel Sunshine Kinugawa from Airport

Arranging your hotel transfer from the airport to Hotel Sunshine Kinugawa is a crucial part of planning your trip. Here are a few options to consider for your journey from Narita (NRT) or Haneda (HND) Airport to the hotel.

  • Train (Fastest & Most Scenic):

    Take the Narita Express (from NRT) or the Keikyu Line (from HND) to Tokyo Station. From Tokyo Station, transfer to the JR Tohoku Shinkansen to Utsunomiya Station. At Utsunomiya, change to the JR Nikko Line to Kinugawa-Onsen Station. The hotel is a short taxi ride from the station.
  • Airport Limousine Bus & Train (Convenient):

    From either airport, take the Airport Limousine Bus to a major train station like Tokyo Station or Shinjuku Station. Then, follow the train directions above.
  • Taxi (Most Direct):

    A taxi directly from the airport to Hotel Sunshine Kinugawa is the most direct option, but also the most expensive. Be prepared for a significant fare.
  • Ride Hailing (Potentially Available):

    Ride hailing services are available, but availability can be limited, and surge pricing may apply. Check the Traveloka app for options.

Tips:

For the most convenient route, consider the train. It offers a comfortable and scenic journey. Purchase a Japan Rail Pass if you plan on doing a lot of travelling by train during your stay.

Hotel Sunshine Kinugawa Reviews & Summary

Looking for all about hotel Hotel Sunshine Kinugawa? Hotel reviews consistently highlight the hotel's excellent onsen facilities and stunning views of the Kinugawa River. Guests appreciate the traditional Japanese hospitality and the relaxing atmosphere.

What makes this hotel special? The standout feature is undoubtedly the onsen (hot springs), offering both indoor and outdoor baths with therapeutic mineral waters. Many rooms also feature private balconies overlooking the river. One recent guest raved, "The onsen was incredible, and the views were breathtaking. I felt completely relaxed and rejuvenated!"

Hotel Sunshine Kinugawa Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Sunshine Kinugawa offers a variety of categories of hotel rooms to suit different needs and preferences.

  • Standard Japanese-Style Room:

    Features traditional tatami flooring, futon beds, and a seating area. Non-smoking rooms are available.
  • Deluxe Western-Style Room:

    Offers Western-style beds and modern amenities. Some rooms have bathtubs, while others have shower booths.
  • River View Room:

    Provides stunning views of the Kinugawa River. Available in both Japanese and Western styles.
  • Suite Room:

    A spacious option with a separate living area and bedroom. Includes a bathtub and bidet.
  • Family Room:

    Designed to accommodate families with children. May include extra beds or connecting rooms.

Please note that Hotel Sunshine Kinugawa is not a pet-friendly hotel.

Hotel Facilities in Hotel Sunshine Kinugawa

Hotel amenities at Hotel Sunshine Kinugawa are designed to enhance your stay and provide a comfortable and enjoyable experience. The hotel facilities cater to both adults and children.

  • Onsen (Hot Springs):

    Indoor and outdoor onsen baths with natural hot spring water. Open from 6:00 AM to 12:00 AM.
  • Swimming Pool:

    An outdoor swimming pool, open during the summer months.
  • Karaoke Room:

    Enjoy a night of singing with friends and family. Fees apply.
  • Game Arcade:

    A selection of arcade games for all ages.
  • Gift Shop:

    Souvenirs, local crafts, and snacks are available.
  • Kids' Play Area:

    A dedicated play area for children.

Hotel Buffet or Restaurant/Cafe in Hotel Sunshine Kinugawa

Indulge in a culinary journey at Hotel Sunshine Kinugawa's hotel restaurant and cafe. The hotel buffet offers a wide variety of options to satisfy every palate.

  • Restaurant Kinugawa:

    Serves a buffet-style breakfast and dinner with a mix of Japanese and Western cuisine. The dinner buffet includes fresh seafood, grilled meats, and a variety of desserts. Price: Approximately SGD 60 per person for dinner. Opening hours: 7:00 AM - 9:00 AM (breakfast), 6:00 PM - 9:00 PM (dinner).
  • Cafe Terrace:

    Offers light meals, snacks, and beverages throughout the day. Enjoy a cup of coffee or a pastry while taking in the views of the Kinugawa River.

A special dish to try is the locally sourced Wagyu beef, known for its tenderness and flavour.

Hotel Sunshine Kinugawa Airport pickups and How to Book

Looking for hotels with airport shuttle? While Hotel Sunshine Kinugawa doesn't offer a direct hotel to airport transfer, they can assist with arranging a taxi or providing information on public transportation options.

To book a taxi, simply contact the front desk in advance. They will be happy to assist you with making arrangements. For train information, they can provide timetables and directions.

Nearby MRT Station & Bus Stops

Navigating Tokyo using public transport is easy and efficient. Here are some nearby MRT station and bus stops to Hotel Sunshine Kinugawa.

  • Kinugawa-Onsen Station:

    The nearest train station, approximately 3 km from the hotel. This station is served by the JR Nikko Line.
  • Kinugawa Park Bus Stop:

    A local bus stop located near Kinugawa Park, a short walk from the hotel.

To use public transport, you can purchase a Suica or Pasmo card, which can be used on most trains and buses in the Tokyo area. These cards can be purchased at vending machines in most train stations.

Nearby Attractions for Family / Kid Friendly

Discover the many nearby activities and things to see nearby Hotel Sunshine Kinugawa. Tokyo offers a wealth of attractions for families and children.

  • Edo Wonderland Nikko Edomura (10 km):

    A historical theme park recreating a traditional Edo-era village. Entry price: Approximately SGD 50.
  • Tobu World Square (5 km):

    Features miniature replicas of famous landmarks from around the world. Entry price: Approximately SGD 30.
  • Nikko National Park (20 km):

    A stunning natural park with hiking trails, waterfalls, and temples. Entry is free, but some attractions within the park may charge admission.
  • Kegon Falls (30 km):

    One of Japan's most beautiful waterfalls. Entry price: Approximately SGD 5.
  • Lake Chuzenji (35 km):

    A scenic lake surrounded by mountains. Boat tours are available.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel Sunshine Kinugawa (Tokyo)

Explore the nearby dining options and local food scene near Hotel Sunshine Kinugawa. Tokyo is a food lover's paradise, with a wide variety of cafes, restaurants, and street food stalls to choose from.

Cafes/Restaurants:

  • Starbucks (Various locations):

    A familiar option for coffee and light snacks.
  • Denny's (Various locations):

    A family-friendly restaurant serving a variety of Western and Japanese dishes.
  • Gusto (Various locations):

    A popular chain restaurant offering affordable meals.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    A popular street food snack.
  • Ramen (noodle soup):

    A must-try dish in Japan.
  • Takoyaki (octopus balls):

    A savoury snack made with octopus, batter, and toppings.
  • Okonomiyaki (savoury pancake):

    A customizable pancake with various ingredients.
  • Taiyaki (fish-shaped cake):

    A sweet cake filled with red bean paste.

Shopping places near Hotel Sunshine Kinugawa (Tokyo)

Discover the nearby shopping destinations and dept stores near me Hotel Sunshine Kinugawa. Tokyo is a shopper's paradise, with a wide variety of malls, department stores, and markets to explore.

  • Takashimaya (Shibuya):

    A high-end department store with a wide selection of designer brands and luxury goods.
  • Ginza District:

    Known for its upscale boutiques and department stores.
  • Ameya Yokocho Market (Ueno):

    A bustling market with a variety of food stalls, clothing shops, and souvenir vendors.

Other Places to Stay Near Hotel Sunshine Kinugawa

Looking for alternative accommodations? Here are some other affordable hotels nearby in Tokyo.

Luxury/5–6 star hotels nearby:

  • Imperial Hotel:

    A historic hotel known for its impeccable service and luxurious amenities.
  • The Ritz-Carlton, Tokyo:

    Offers stunning views of the city skyline and world-class dining options.
  • Aman Tokyo:

    A serene and minimalist hotel with a focus on wellness.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Hotel Rose Garden Shinjuku:

    A comfortable hotel with a convenient location in Shinjuku.
  • Keio Plaza Hotel Tokyo:

    Offers panoramic views of the city and a variety of dining options.
  • Park Hotel Tokyo:

    Known for its artistic decor and stunning views of Tokyo Tower.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Shinjuku Granbell Hotel:

    A stylish hotel with a rooftop bar and a convenient location.
  • Hotel Gracery Shinjuku:

    Famous for its Godzilla head statue on the roof.
  • Sunroute Plaza Shinjuku:

    A comfortable and affordable hotel near Shinjuku Station.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the beauty of Kinugawa Onsen? Hotel availability can fluctuate, especially during peak season, so it's best to plan ahead. Make your hotel reservations early to secure your preferred room type and dates. With its stunning location, relaxing onsen, and comfortable accommodations, Hotel Sunshine Kinugawa is the perfect base for exploring the region.

Don't miss out on the opportunity to create unforgettable memories in Japan. Book your room booking today through Traveloka and enjoy exclusive deals and discounts. Start planning your dream getaway now!

Explore more options and book cheap hotels in Japan or find cheap hotels nearby for your next adventure.

All facilities in Hotel Sunshine Kinugawa

Bar, Cafe and Lounge Hotel Sunshine Kinugawa
Bar, Cafe and Lounge
Swimming Pool Hotel Sunshine Kinugawa
Swimming Pool
Entertainment Facility Hotel Sunshine Kinugawa
Entertainment Facility
Functional Hall Hotel Sunshine Kinugawa
Functional Hall
Common Space Hotel Sunshine Kinugawa
Common Space

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Karaoke
  • Garden
  • Sauna

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Sunshine Kinugawa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Hotel Sunshine Kinugawa
117
Number of floors in Hotel Sunshine Kinugawa
1
Another facilities in Hotel Sunshine Kinugawa
Banquet, Ballroom, Smoking area, Parking, Terrace

Frequently asked question in Hotel Sunshine Kinugawa

What are available facilities at Hotel Sunshine Kinugawa?
There are top facilites at Hotel Sunshine Kinugawa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Sunshine Kinugawa?
The standard check-in time at Hotel Sunshine Kinugawa is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Sunshine Kinugawa
Hotel Sunshine Kinugawa has a 3.5-star rating.
How many floors does Hotel Sunshine Kinugawa have?
Hotel Sunshine Kinugawa has 1.
How many rooms are available at Hotel Sunshine Kinugawa
Hotel Sunshine Kinugawa has 117.
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More Reviews from Other Guests in Hotel Sunshine Kinugawa

8.6
Very Good
From 576 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Sunshine Kinugawa

Number of reviews per page
20
40
Top reviews
Deanne
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved the private onsen and the ryokan stay. The buffet was also excellent. The hotel provides yukata robes to wear while you’re walking around the hotel. We also had a great view of the suspension bridge from my room.
Frank
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff. Great views from the hotel room. Really good food
Eleanor
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room little dated but extremely spacious, and very clean. Only comment is lack of USB port. Buffet was adequate but missing the ‘wow’ factor. Property was little far from train station, I think it would be much convenient if the shuttle will bring guess back to hotel instead of just one way to the train station.
Ephraim
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I want to start this review off by saying, I WILL be back. My stay at this hotel was almost dreamlike. It's something that I don't want to forget. The room was prepared perfectly, and the service was a 10/10. The breakfasts dinners that were prepared were unique and delicious all around. The staff was kind. I think this hotel and the surrounding town were the perfect getaway from the fast city life. It really gave me time to relax
Read More
Kohei
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room is spotless. There are very wide variety of foods in buffet breakfast. High hospitality.
Shirley
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Stayed 6 nights in a traditional Japanese room with tatami mats in early to mid-November. Location and views were good. Very limited dining options in area. Onsen was good. Cons: room did not have any heat, it was cold in the room and supposedly a heater was available but to be honest that seemed like a fire hazard. The floor futon and blankets provided were warm. Hotel did not provide in room coffee so we bought our own along with coffee mugs. Very old room, bathroom floors creaked and the small chairs and table provided showed their age. Oddly, we received room service the first night but never again—fresh towels, tea packets and snacks were left on a table outside the room for 5 nights which meant our room was not vacuumed or cleaned. We vacated the room each day from 8 am-3 pm. We let the front desk know it was okay to enter the room but to no avail. Room pictures deceptive, maybe it was just the floor or particular room we were given. Nice front desk staff.
Read More
Tak Hang
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious
Angela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great public bath. Awesome location.
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Everything was excellent. Only one suggestion, maybe add a coffee machine in the lobby.
Justin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This place was amazing! The half board dinner was incredible, the location was stunning. The mineral hot spring was just what I needed after days of traveling. Would absolutely recommend this spot to anyone and can’t wait to come back!
Bahar
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Clean
gerard
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The spa was efficiently run. It was a good family hotel which catered for children with acivities for them to do. It had been built in the 1970s and is in need of an upgrade. They over relied on disposable plastic items.
Saeko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.
GANCHIMEG
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good service
Mercedes
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great place with onsen. Nice view and area. The kaiseki dinner was not great, recommend them to increase the quality of the food and decrease the quantity
Gary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return!
Lindsey
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.
Read More
Joseph
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip
Verified traveler
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Over the food was nice, with great variety. The washroom has a sew smell. I booked the stay for a birthday and was disappointed they were do not have any special accommodation available even though I was willing to pay extra for. The onsen was only so-so.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Sunshine Kinugawa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 576 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sunshine Kinugawa

Number of reviews per page
20
40
Top reviews
Deanne
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved the private onsen and the ryokan stay. The buffet was also excellent. The hotel provides yukata robes to wear while you’re walking around the hotel. We also had a great view of the suspension bridge from my room.
Frank
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff. Great views from the hotel room. Really good food
Eleanor
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room little dated but extremely spacious, and very clean. Only comment is lack of USB port. Buffet was adequate but missing the ‘wow’ factor. Property was little far from train station, I think it would be much convenient if the shuttle will bring guess back to hotel instead of just one way to the train station.
Ephraim
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I want to start this review off by saying, I WILL be back. My stay at this hotel was almost dreamlike. It's something that I don't want to forget. The room was prepared perfectly, and the service was a 10/10. The breakfasts dinners that were prepared were unique and delicious all around. The staff was kind. I think this hotel and the surrounding town were the perfect getaway from the fast city life. It really gave me time to relax
Read More
Kohei
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room is spotless. There are very wide variety of foods in buffet breakfast. High hospitality.
Shirley
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Stayed 6 nights in a traditional Japanese room with tatami mats in early to mid-November. Location and views were good. Very limited dining options in area. Onsen was good. Cons: room did not have any heat, it was cold in the room and supposedly a heater was available but to be honest that seemed like a fire hazard. The floor futon and blankets provided were warm. Hotel did not provide in room coffee so we bought our own along with coffee mugs. Very old room, bathroom floors creaked and the small chairs and table provided showed their age. Oddly, we received room service the first night but never again—fresh towels, tea packets and snacks were left on a table outside the room for 5 nights which meant our room was not vacuumed or cleaned. We vacated the room each day from 8 am-3 pm. We let the front desk know it was okay to enter the room but to no avail. Room pictures deceptive, maybe it was just the floor or particular room we were given. Nice front desk staff.
Read More
Tak Hang
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious
Angela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great public bath. Awesome location.
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Everything was excellent. Only one suggestion, maybe add a coffee machine in the lobby.
Justin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This place was amazing! The half board dinner was incredible, the location was stunning. The mineral hot spring was just what I needed after days of traveling. Would absolutely recommend this spot to anyone and can’t wait to come back!
Bahar
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Clean
gerard
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The spa was efficiently run. It was a good family hotel which catered for children with acivities for them to do. It had been built in the 1970s and is in need of an upgrade. They over relied on disposable plastic items.
Saeko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.
GANCHIMEG
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good service
Mercedes
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great place with onsen. Nice view and area. The kaiseki dinner was not great, recommend them to increase the quality of the food and decrease the quantity
Gary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return!
Lindsey
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.
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Joseph
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Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip
Verified traveler
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Over the food was nice, with great variety. The washroom has a sew smell. I booked the stay for a birthday and was disappointed they were do not have any special accommodation available even though I was willing to pay extra for. The onsen was only so-so.
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