Hotel Tenbo

Ryokans
8.6
/10
Very Good
279 reviews

What Guests Say About Their Stay

一郎

10.0
/ 10
全体的には良かったかと思うが、なんだか古臭いイメージがありそろそろ共通共有スペースの充実を図るとよいかと思う。 スタッフは良く研修されており問題ない、しかし物足りない。
See translation

Hoa

10.0
/ 10
The hotel’s customer service is one of the best things! Hotel staff greeted us on the arrival. Check-in was fast (less than 5 minutes). They allowed us to go to our room 40 minutes earlier than the usual time. Their English is minimal but enough to understand all requirements and regulations. The room is big and very clean. The free on-site parking is big for lots of cars. The beds are very comfortable. I love the pillows. The included dinner with the room was excellent. We enjoyed our dinner, and the foods tasted great. Mr. Yokote, our waiter, was very professional, nice, polite, welcoming, and always smiling. He explained all detailed information of our meals in English. Breakfast buffet was included in the room.

Simon

10.0
/ 10
Despite it being a massive onsen complex, we didn't feel like it and the service was excellent, multiple restaurants/bars/baths, 10 minutes walk from city center which probably explains why it's cheaper than the rest of the town.
In the Area
See Map
396-20 Ikaho, Ikaho-machi, Gunma, Agatsuma-gun, Kanto, Japan, 3770195

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hotel Tenbo is located in area / city Higashiagatsuma-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Tenbo

396-20 Ikaho, Ikaho-machi, Gunma, Agatsuma-gun, Kanto, Japan, 3770195
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Discover More About Hotel Tenbo

Location


Hotel Tenbo is located in area / city Higashiagatsuma-machi.

About Hotel Tenbo

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Tenbo exclusively for you.

Hotel Tenbo is a ryokan with great comfort and excellent service according to most ryokan's guests.

With all facilities offered, Hotel Tenbo is the right place to stay.

All facilities in Hotel Tenbo

Others Hotel Tenbo
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Things to Do

  • Library
  • Outdoor pool

General

  • Lockers
  • Parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Hotel Tenbo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hotel Tenbo
183
Another facilities in Hotel Tenbo
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Hotel Tenbo

What are available facilities at Hotel Tenbo?
There are top facilites at Hotel Tenbo such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Tenbo?
The standard check-in time at Hotel Tenbo is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Tenbo?
Hotel Tenbo is a 3.5-star hotel.
How many rooms are available at Hotel Tenbo?
Hotel Tenbo has 183 rooms in total.
Does Hotel Tenbo provide parking?
Yes, Hotel Tenbo provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hotel Tenbo

8.6
Very Good
From 279 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Tenbo

Number of reviews per page
20
40
Top reviews
Adam Lee
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall a good place, but if you're tall like me you may find yourself hitting your head a fair bit Included breakfast is good and the onsens are a nice addition, but the rooms themselves are a bit barebones and dont come standard with fullsize towels. If a ryokan is your thing, its great
Yuichiro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice Onsen, professional dinner & breakfast buffet and great Omotenashi!!
Morgan
icon-Leisure
Leisure
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

.
Hoa
10.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

The hotel’s customer service is one of the best things! Hotel staff greeted us on the arrival. Check-in was fast (less than 5 minutes). They allowed us to go to our room 40 minutes earlier than the usual time. Their English is minimal but enough to understand all requirements and regulations. The room is big and very clean. The free on-site parking is big for lots of cars. The beds are very comfortable. I love the pillows. The included dinner with the room was excellent. We enjoyed our dinner, and the foods tasted great. Mr. Yokote, our waiter, was very professional, nice, polite, welcoming, and always smiling. He explained all detailed information of our meals in English. Breakfast buffet was included in the room.
Read More
Verified traveler
8.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Nice rooms. Great onsen.
Simon
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Despite it being a massive onsen complex, we didn't feel like it and the service was excellent, multiple restaurants/bars/baths, 10 minutes walk from city center which probably explains why it's cheaper than the rest of the town.
TAKAAKI
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

設備は綺麗で心地良く過ごせました。夕食バイキングの料理の質を持った改善してもらいたいです。
??
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

とてもよかった
幹大
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

部屋も清潔で大浴場もふたつあって良かったです。夕飯と朝食も美味しかったです。 スタッフさんもみなさん親切でした。
みかさ
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

 フロントの対応が早く丁寧だった
Miki
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

チェックイン開始前にホテルに着きましたがフリードリンクと足湯で時間まで待つことができ良かったです。スタッフのみなさんも丁寧に対応していただき良かったです。部屋からの景色も最高で部屋はとても綺麗でしたが、空気清浄機の汚れが少し気になりました。
Oi Lin Irene
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

食物方面不合格,選擇非常小
yuki
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

客室が広く清潔で、食事も色々あって楽しめました。
ヨウコ
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

部屋の照明がもう少し明るければ… ちょっと暗く感じました。
??
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

入口から部屋まで、重い荷物をカートで運べたことが良かったです。 ウェルカムドリンクも良かったです。 スタッフが親切丁寧な対応でした。
一郎
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

全体的には良かったかと思うが、なんだか古臭いイメージがありそろそろ共通共有スペースの充実を図るとよいかと思う。 スタッフは良く研修されており問題ない、しかし物足りない。
村長
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

口コミの評判が良かったので期待して訪れたが色々と残念なホテルだった。 夏休みという事もあり連日満室だったみたいだがスタッフの数が少なくまたオペレーションも酷く快適に過ごせなかった。 特に酷かったのは夕食のレストランでエレベーターで到着しても降りれない位人がいてオペレーションの悪さを非常に感じた。 料理の評判が良いという前評判だったが温かい料理が覚めている品が多く美味しく感じられなかった。 また刺身、アワビ筋だらけ、固くて噛みきれない料理が多かった。 更に下げものは客が声をかけないと下げないし飲み物は炭酸がほとんど抜けていて味も薄く飲めたものでなかった。 夕食、朝食共に同じ状態だった、 また来たいと思えない程酷いホテルだった。
Mitsuhiko
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

家族旅行4人で宿泊しました。 温泉は、天晴れの湯、岩風呂、白金の湯、黄金の湯ともに大満足でした。 しかしながら、夕食とスタッフの対応で残念な点がありました。 【夕食】炒飯は、ほぼ炒飯としての味がなかったです。また、全体的に料理が適温ではなかったと思います。ドリンクも全般的に薄かったです。特に烏龍茶。 【スタッフ】①布団を敷きに来た外国の方でしたが、慣習や文化の違いはあれど、布団を敷く時に布団を蹴ってはいけないです。また、私共が在室の時ではなく、夕食時であれば、なおよかったです。 ②繁忙期であるのは重々承知していますが、浴衣のサイズ交換を依頼するのに、フロントに電話をかけたら、コール20回以上は待たされました。 以上、改善すべき点は改善できると、さらに素晴らしいお宿になると思います。
Read More
daisuke
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

宿泊時にこちら側でミスをしてしまいました。 しかし、とても対応も良く、スムーズに宿泊ができました。 ロビーも広々としており、部屋も広くとてゆったり過ごせました。
Hirokazu
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

一生懸命に働く従業員がいる中で、とくに、朝のビュッフェで知人と話すのに夢中でお客が通路を通らなくなっているのにも気づかず、また、食材が無くなっているのに面倒くさそうにゆっくり補充している子綺麗な女性従業員には落胆した。
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Tenbo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 279 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Tenbo

Number of reviews per page
20
40
Top reviews
Adam Lee
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall a good place, but if you're tall like me you may find yourself hitting your head a fair bit Included breakfast is good and the onsens are a nice addition, but the rooms themselves are a bit barebones and dont come standard with fullsize towels. If a ryokan is your thing, its great
Yuichiro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice Onsen, professional dinner & breakfast buffet and great Omotenashi!!
Morgan
icon-Leisure
Leisure
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

.
Hoa
10.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

The hotel’s customer service is one of the best things! Hotel staff greeted us on the arrival. Check-in was fast (less than 5 minutes). They allowed us to go to our room 40 minutes earlier than the usual time. Their English is minimal but enough to understand all requirements and regulations. The room is big and very clean. The free on-site parking is big for lots of cars. The beds are very comfortable. I love the pillows. The included dinner with the room was excellent. We enjoyed our dinner, and the foods tasted great. Mr. Yokote, our waiter, was very professional, nice, polite, welcoming, and always smiling. He explained all detailed information of our meals in English. Breakfast buffet was included in the room.
Read More
Verified traveler
8.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Nice rooms. Great onsen.
Simon
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Despite it being a massive onsen complex, we didn't feel like it and the service was excellent, multiple restaurants/bars/baths, 10 minutes walk from city center which probably explains why it's cheaper than the rest of the town.
TAKAAKI
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

設備は綺麗で心地良く過ごせました。夕食バイキングの料理の質を持った改善してもらいたいです。
??
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

とてもよかった
幹大
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

部屋も清潔で大浴場もふたつあって良かったです。夕飯と朝食も美味しかったです。 スタッフさんもみなさん親切でした。
みかさ
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

 フロントの対応が早く丁寧だった
Miki
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

チェックイン開始前にホテルに着きましたがフリードリンクと足湯で時間まで待つことができ良かったです。スタッフのみなさんも丁寧に対応していただき良かったです。部屋からの景色も最高で部屋はとても綺麗でしたが、空気清浄機の汚れが少し気になりました。
Oi Lin Irene
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

食物方面不合格,選擇非常小
yuki
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

客室が広く清潔で、食事も色々あって楽しめました。
ヨウコ
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

部屋の照明がもう少し明るければ… ちょっと暗く感じました。
??
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

入口から部屋まで、重い荷物をカートで運べたことが良かったです。 ウェルカムドリンクも良かったです。 スタッフが親切丁寧な対応でした。
一郎
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

全体的には良かったかと思うが、なんだか古臭いイメージがありそろそろ共通共有スペースの充実を図るとよいかと思う。 スタッフは良く研修されており問題ない、しかし物足りない。
村長
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

口コミの評判が良かったので期待して訪れたが色々と残念なホテルだった。 夏休みという事もあり連日満室だったみたいだがスタッフの数が少なくまたオペレーションも酷く快適に過ごせなかった。 特に酷かったのは夕食のレストランでエレベーターで到着しても降りれない位人がいてオペレーションの悪さを非常に感じた。 料理の評判が良いという前評判だったが温かい料理が覚めている品が多く美味しく感じられなかった。 また刺身、アワビ筋だらけ、固くて噛みきれない料理が多かった。 更に下げものは客が声をかけないと下げないし飲み物は炭酸がほとんど抜けていて味も薄く飲めたものでなかった。 夕食、朝食共に同じ状態だった、 また来たいと思えない程酷いホテルだった。
Mitsuhiko
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

家族旅行4人で宿泊しました。 温泉は、天晴れの湯、岩風呂、白金の湯、黄金の湯ともに大満足でした。 しかしながら、夕食とスタッフの対応で残念な点がありました。 【夕食】炒飯は、ほぼ炒飯としての味がなかったです。また、全体的に料理が適温ではなかったと思います。ドリンクも全般的に薄かったです。特に烏龍茶。 【スタッフ】①布団を敷きに来た外国の方でしたが、慣習や文化の違いはあれど、布団を敷く時に布団を蹴ってはいけないです。また、私共が在室の時ではなく、夕食時であれば、なおよかったです。 ②繁忙期であるのは重々承知していますが、浴衣のサイズ交換を依頼するのに、フロントに電話をかけたら、コール20回以上は待たされました。 以上、改善すべき点は改善できると、さらに素晴らしいお宿になると思います。
Read More
daisuke
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

宿泊時にこちら側でミスをしてしまいました。 しかし、とても対応も良く、スムーズに宿泊ができました。 ロビーも広々としており、部屋も広くとてゆったり過ごせました。
Hirokazu
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

一生懸命に働く従業員がいる中で、とくに、朝のビュッフェで知人と話すのに夢中でお客が通路を通らなくなっているのにも気づかず、また、食材が無くなっているのに面倒くさそうにゆっくり補充している子綺麗な女性従業員には落胆した。
Number of reviews per page
20
40